Customer Newsletter – September 2022

The Resilience Working Group (RWG) was set up in November 2021 in response to discussions at the NHS Supply Chain – National Advisory Board around demand management and supply issues. The fortnightly group is an opportunity for an open and honest discussion between our customers and NHS Supply Chain. Currently, the RWG key themes are pricing, demand management, operational communications, and service reporting. Stay up to date with the monthly blog sharing updates and outputs from the RWG meetings.

Ensuring all NHS trusts have equal access to key consumables required to provide patient care remains a top priority. Demand Management may be utilised by NHS Supply Chain when a product is subject to short supply or ‘allocation’ to allow NHS trusts continued access to critical products until normal supply can be restored. Find out more information on the consumables currently subject to Control or Protect Demand Management and what do to do to request more product.

Our Clinical Procurement Specialist Network (CPSN) Clinical Alternatives Products Support Call is now up and running.

There are a variety of ways in which you can place your order with NHS Supply Chain, here are our top tips to ensure your orders can be as smooth as possible.

Find out how you can now track your deliveries from suppliers after you have placed your order with our new order update communications.