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Important Customer Notices (ICNs)

In response to customer feedback, you can now:

  • Access more information on which products are listed on each ICN in the new ICN Weekly Dashboard.
    See our Downloads ▼ section to view this summary now.
  • Quickly display ICNs using Filter options.
Showing 10 ICNs only belonging to tag: Pricing Update Clear filter

Contract Update Blood Collection Devices (ICN 3433)

Ref: 2026/3433 - 23 September 2026

Important Customer Notice Status Update Type Pricing Update

The contractual change within our Blood Collection Devices framework is continuing.

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Contract Update Hand Hygiene and Associated Products (ICN 3479)

Ref: 2026/3479 - 16 September 2026

Important Customer Notice Status New Type Pricing Update

We have been informed of a temporary contractual change on a full range of hand sanitiser and handwash.

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Contract Update Multiple Suppliers Across our Respiratory Solutions Framework (ICN 3432)

Ref: 2026/3432 - 9 September 2026

Important Customer Notice Status Update Type Pricing Update

The contractual change across our Respiratory Solutions framework is continuing.

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Contract Update Multiple Frameworks (ICN 3389)

Ref: 2026/3389 - 8 September 2026

Important Customer Notice Status Update Type Pricing Update

The contractual change on multiple frameworks is continuing.

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Contract Update Multiple Frameworks (ICN 3390)

Ref: 2026/3390 - 4 September 2026

Important Customer Notice Status Update Type Pricing Update

The contractual change on Maternity, Obstetrics, Gynaecology and Sexual Health Products, Urology and Bowel Management is continuing.

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Contract Update Suction Liners (ICN 3388)

Ref: 2026/3388 - 4 September 2026

Important Customer Notice Status Update Type Pricing Update

The contractual change on suction liners is continuing.

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Contract Update Polymer Single Use Aprons (ICN 3453)

Ref: 2026/3453 - 26 August 2026

Important Customer Notice Status New Type Pricing Update

The Cost Adjustment Mechanism that tracks market prices for raw materials has triggered a contractual change on the Polymer Aprons framework.

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Contract Update Polymer Products (ICN 3371)

Ref: 2026/3371 - 24 August 2026

Important Customer Notice Status Update Type Pricing Update

The contractual change on Polymer Products is continuing.

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Contract Update Multiple Suppliers Polypropylene Clinical and Sharps Containers (ICN 3424)

Ref: 2026/3424 - 21 August 2026

Important Customer Notice Status Resolved Type Pricing Update

The price changes for polypropylene and clinical sharps containers are now complete.

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Contract Update Nitrile Examination Gloves (ICN 3425)

Ref: 2026/3425 - 20 August 2026

Important Customer Notice Status Update Type Pricing Update

We have been informed of a contractual change on nitrile examination gloves.

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    An Excel file detailing all ICNs and the product codes on each ICN. Updated weekly.
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