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Important Customer Notices (ICNs)

In response to customer feedback, you can now:

  • Access more information on which products are listed on each ICN in the new ICN Weekly Dashboard.
    See our Downloads ▼ section to view this summary now.
  • Quickly display ICNs using Filter options.

Supply Issues KCI Medical Limited (formerly 3M) Pressure Redistributing Support Aids (ICN 2558)

Ref: 2024/2558 - 30 May 2024

Important Customer Notice: Supply Issues

The supplier KCI Medical Limited (formerly 3M) has informed us of a supply issue with its Pressure Redistributing Support Aid products.

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Delisting Gama Healthcare Ltd Patient Segregation Bays Notice of Alternative MLE1620 (ICN 2557)

Ref: 2024/2557 - 30 May 2024

Important Customer Notice: Delisting

The supplier Gama Healthcare Ltd has informed us of a discontinuation with its Patient Segregation Bays.

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Supply Issues Medicina Limited Enteral Syringes and Feeding Tube Products FWM1780 and FWM3203 (ICN 1864)

Ref: 2022/1864 - 30 May 2024

Important Customer Notice: Update

The supply issue with Enteral Syringes and Feeding Tubes from Medicina UK Ltd has improved.

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Supply Issues KCI Medical Limited (formerly 3M) Hydrogel Dressing Products (ICN 2356)

Ref: 2023/2356 - 30 May 2024

Important Customer Notice: Update

The supply issue with Hydrogel Dressing products from KCI Medical Limited (formerly 3M) is continuing.

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Supply Issues GBUK Enteral Feeding Tube Products FWM85078 (ICN 1870)

Ref: 2022/1870 - 30 May 2024

Important Customer Notice: Update

The supply issue with Syringes and Feeding Tube products from GBUK Enteral has improved.

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Supply Issues Danone Nutricia Ltd (Medical) Oral Nutritional Supplement Products ABX434 and ABX075 (ICN 2368)

Ref: 2023/2368 - 30 May 2024

Important Customer Notice: Update

The supply issue with Oral Nutritional Supplement products from Danone Nutricia Ltd (Medical) is continuing.

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Supply Issues Ivory and Ledoux Ltd Marillo Foods Ltd Canned Foods AGU003 and AGU027 (ICN 1708)

Ref: 2022/1708 - 30 May 2024

Important Customer Notice: Update

The supply issue with Canned Food products from Ivory and Ledoux Ltd is continuing.

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Supply Issues Smiths Medical International Ltd Luer Epidural Products FSR097 and FSR098 (ICN 2342)

Ref: 2023/2342 - 29 May 2024

Important Customer Notice: Update

The supply issue with Luer Epidural products from Smiths Medical International Ltd is continuing.

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Supply Issues Becton Dickinson UK Ltd Hypodermic Syringe FWC244 (ICN 2502)

Ref: 2024/2502 - 29 May 2024

Important Customer Notice: Update

The supply issue with Hypodermic Syringe products Becton Dickinson UK Ltd is continuing.

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Delisting Greiner Bio-One Ltd Blood Collection Products Notice of Alternative (ICN 2553)

Ref: 2024/2553 - 29 May 2024

Important Customer Notice: Delisting

The supplier Greiner Bio-One Ltd has informed us of a discontinuation due to a product update with its Blood Collection products.

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Supply Issues GBUK Administration Sets FSB85640 and FSB85156 (ICN 2505)

Ref: 2024/2505 - 29 May 2024

Important Customer Notice: Resolved

The supply issue with Administration Set products from GBUK is now resolved.

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Supply Issues ICU UK Medical Ltd Needlefree Connection Systems FSB2566, FSB2567, FSB2568 and FSB2569 (ICN 2534)

Ref: 2024/2534 - 28 May 2024

Important Customer Notice: Update

The supply issue with Needlfree Connection Systems from ICU Medical Ltd is continuing.

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Supply Issues Becton Dickinson Sheath Incontinence Products GCT068 (ICN 1684)

Ref: 2022/1684 - 28 May 2024

Important Customer Notice: Update

The supply issue with multiple products from Becton Dickinson has improved.

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Supply Issues Vernacare International Limited Skin Cleansing Products GDW113, GCZ85022, GDW045 and GDW167 (ICN 2382)

Ref: 2023/2382 - 28 May 2024

Important Customer Notice: Update

The supply issue with Skin Cleansing products from Vernacare International Limited is continuing.

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Supply Issues B Braun Medical Ltd Moisturiser Products MRB162 and MTH85144 (ICN 2521)

Ref: 2024/2521 - 28 May 2024

Important Customer Notice: Update

The supply issue with Moisturiser products from B Braun Medical Ltd has improved.

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Downloads ▼

  • ICN Weekly Dashboard

    An Excel file detailing all ICNs and the product codes on each ICN. Updated weekly.
    Login to view the downloads