Important Customer Notices

These notices will keep you informed of current temporary supply issues, discontinued products, Field Safety Notices, Medical Device Alerts and more.

The ICNs below are listed with most recent first.

Mauser UK Ltd (Daniels) and Vernacare (Frontier) Plastic Waste Container Products (ICN 1376)

Ref: 2021/1376 - 24 September 2021

Important Customer Notice: Pricing Update

Mauser UK Ltd (Daniels) and Vernacare (Frontier)has informed us of a price increase with its range of Plastic Waste Container products (Sharps and Clinical Waste Containers).

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Fannin UK Ltd Prefilled Syringe Externally Sterile FWC590 (ICN 1373)

Ref: 2021/1373 - 24 September 2021

Important Customer Notice: Temporary Supply Issues

FWC590 will be available on limited supply from October 2021.

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Applied Medical Safety Subcutaneous Infusion Device, FSB2328 (ICN 1357)

Ref: 2021/1357 - 23 September 2021

Important Customer Notice: Resolved

FSB2328 is now available to order through our online catalogue.

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Teleflex Medical EZ-IO Needles FSN326, FSN324 and FSN323 (ICN 1371)

Ref: 2021/1371 - 22 September 2021

Important Customer Notice: Temporary Supply Issues

Teleflex Medical has informed us of a temporary supply issue with its EZ-IO Needles.

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Ambu UK Ltd ECG Monitoring Electrodes Wet Gel FDK1070, FDK1069 and FDK1066 (ICN 1370)

Ref: 2021/1370 - 21 September 2021

Important Customer Notice: Temporary Supply Issues

Ambu UK Ltd has informed us of a temporary supply issue with its ECG Monitoring Electrodes Wet Gels.

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365 Healthcare Sterile Eye Pad Non Woven Cover EQA017 (ICN 1273)

Ref: 2021/1273 - 20 September 2021

Important Customer Notice: Update

The supply issue is now anticipated to be resolved by December 2021.

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Nationally Contracted Products (NCP): Non-Silicone Foam Dressings (ICN 1367)

Ref: 2021/1367 - 20 September 2021

Important Customer Notice: NCP

This NCP procurement exercise was undertaken for Non-Silicone Foam Dressings.

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Performance Health Crutches, Walking Frames, Walking Sticks and Rollators (ICN 1331)

Ref: 2021/1331 - 17 September 2021

Important Customer Notice: Update

16 of the previously affected product codes are now back in stock and available to order.

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Teleflex RUSCHELIT® Super Safety Clear Tracheal Tube (ICN 1267)

Ref: 2021/1267 - 17 September 2021

Important Customer Notice: Update

Teleflex have advised that recovery to full supply of all the affected products is currently expected by Q2 of 2022.

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Terumo Angio-Seal VIP Vascular Closure Device Products (ICN 1260)

Ref: 2021/1260 - 17 September 2021

Important Customer Notice: Update

Terumo has informed us that the temporary supply issue with its Angio-Seal VIP Vascular Closure Device Products is still ongoing.

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