Skip to main content

Important Customer Notices (ICNs)

In response to customer feedback, you can now:

  • Access early information about potential supply disruption prior to a full ICN being published on our website – view Early Informs.
  • Have a ‘Forward View’ of pending contractual changes, please view the new page and log in for access.
  • Access more information on which products are listed on each ICN in the new ICN Weekly Dashboard.
    See our Downloads ▼ section to view this summary now.
  • Quickly display ICNs using Filter options.

Supply Issues Johnson & Johnson Surgical Sutures Products (ICN 2135)

Ref: 2023/2135 - 8 December 2023

Important Customer Notice: Update

The supply issue of Surgical Suture products from Johnson & Johnson has improved.

Find out more

Delisting PFM Medical UK Ltd Vascular Access Needle FSY348 (ICN 2318)

Ref: 2023/2318 - 8 December 2023

Important Customer Notice: Resolved

The supplier PFM Medical UK Ltd has informed us of a discontinuation with its Vascular Access Needle products.

Find out more

Field Safety Notice THD Rectoscope 800099 (ICN 2360)

Ref: 2023/2360 - 8 December 2023

Important Customer Notice: Field Safety Notice

THD has informed us of an issue with an air leak/seal in two accounts with the THD Rectoscopes 800099.

Find out more

Supply Issues Danone Nutricia Ltd (Medical) Oral Nutritional Supplement Products ABX075 and ABX434 (ICN 2368)

Ref: 2023/2368 - 8 December 2023

Important Customer Notice: Supply Issues

The supplier Danone Nutricia Ltd (Medical) has informed us of a supply issue with its Oral Nutritional Supplement products.

Find out more

Supply Issues Becton Dickinson UK Ltd Stock Oxford Blood Collection Support Product Holder KFK037 (ICN 2366)

Ref: 2023/2366 - 8 December 2023

Important Customer Notice: Supply Issues

The supplier Becton Dickinson UK Ltd Stock Oxford has informed us of a supply issue with its Blood Collection Support Product Holder products.

Find out more

Supply Issues Ambu UK Ltd Automated Defibrillation FDK1064 (ICN 2364)

Ref: 2023/2364 - 6 December 2023

Important Customer Notice: Supply Issues

The supplier Ambu UK Ltd has informed us of a supply issue with its Automated Defibrillation products, FDK1064.

Find out more

Supply Issues Alliance Disposables Limited Catering Consumables Products (ICN 2363)

Ref: 2023/2363 - 6 December 2023

Important Customer Notice: Supply Issues

Alliance Disposables Limited has informed us of a supply issue with Catering Consumables products.

Find out more

Supply Issues Multiple Suppliers Drapes and Theatre Protective Clothing Multiple Products (ICN 1523)

Ref: 2022/1523 - 6 December 2023

Important Customer Notice: Update

The supply issue for Drapes and Theatre Protective Clothing from multiple suppliers is ongoing.

Find out more

Product Update Smith & Nephew Barrier Film ELY976 ELY977 and ELY978 (ICN 2241)

Ref: 2023/2241 - 6 December 2023

Important Customer Notice: Update

The discontinuation of Barrier Film from Smith & Nephew Healthcare Limited continues.

Find out more

Supply Issues Vernacare Limited Foam Wash Products MRB1273 (ICN 2108)

Ref: 2023/2108 - 6 December 2023

Important Customer Notice: Resolved

The supply issue of Foam Wash Products from Vernacare International Limited has now been resolved.

Find out more

Supply Issues Multiple Suppliers Pessary Products (ICN 1939)

Ref: 2022/1939 - 6 December 2023

Important Customer Notice: Update

The supply issue with Pessary products from Mediplus Ltd and Medicare Colgate Ltd is continuing.

Find out more

Supply Issues Medtronic Skin Stapler Multiple Products (ICN 1727)

Ref: 2022/1727 - 6 December 2023

Important Customer Notice: Resolved

The supply issue with Skin Stapler products from Medtronic Limited has now resolved.

Find out more

Field Safety Notice Ambu® aView™ 2 Advance (ICN 2359)

Ref: 2023/2359 - 5 December 2023

Important Customer Notice: Field Safety Notice

Ambu has released a Field Safety Notice regarding for Ambu® aView™ 2 Advance.

Find out more

Supply Issues Vygon UK Limited Needle Free Connectors FSW131 and FSW132 (ICN 2203)

Ref: 2023/2203 - 5 December 2023

Important Customer Notice: Update

The supply issue of Needle Free Connectors from Vygon UK Limited is improving.

Find out more

Supply Issues Medicina Limited Enteral Syringes and Feeding Tubes Multiple Products (ICN 1864)

Ref: 2022/1864 - 5 December 2023

Important Customer Notice: Update

The supply issue with Enteral Syringes and Feeding Tubes from Medicina UK Ltd is continuing.

Find out more

Downloads ▼

  • ICN Weekly Dashboard

    An Excel file detailing all ICNs and the product codes on each ICN. Updated weekly.
    Login to view the downloads