Important Customer Notices (ICNs)

In response to customer feedback, you can now quickly display ICNs that relate to the most recently updated ‘Field Safety Notices’ or ‘Supply Issues’ by using the Filter options.

See our Useful Links section for more information about the change.

Supply Issues MARS CONFECTIONARY (DIV OF MARS UK) Confectionary Multiple Products (ICN 1433)

Ref: 2021/1433 - 25 January 2022

Important Customer Notice: Update

The supply issue is anticipated to be resolved by 14 February 2022.

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Supply Issues Performance Health Crutches, Walking Frames, Walking Sticks and Rollators (ICN 1331)

Ref: 2021/1331 - 25 January 2022

Important Customer Notice: Update

An additional 37 product codes are now affected by shipping delays and are unavailable to order.

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Supply Issues Bard Ltd (BD) PICC, Mid lines and Statlock Multiple Products (ICN 1521)

Ref: 2022/1521 - 25 January 2022

Important Customer Notice: Supply Issues

Bard Ltd (BD) has informed us of a supply issue with its PICC, Mid lines and Statlock product ranges.

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Supply Issues Vygon UK Ltd Various Products Multiple Products (ICN 1350)

Ref: 2021/1350 - 24 January 2022

Important Customer Notice: Update

For FSW663 the anticipated resolution date is the beginning of February 2022.

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Supply Issues Bard Limited Vacuum Assisted Biopsy Probes Multiple Products (ICN 1308)

Ref: 2021/1308 - 21 January 2022

Important Customer Notice: Update

Bard Limited (BD) has updated us on the supply issue with its EnCor Enspire Vacuum Assisted Breast Biopsy disposable products.

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Supply Issues Smiths Medical International Ltd Intravenous Accessories FSW260 (ICN 1517)

Ref: 2022/1517 - 21 January 2022

Important Customer Notice: Supply Issues

FSW260 is currently unavailable to order.

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Pricing Update Vygon UK Ltd Safety Needle FTR1923 (ICN 1515)

Ref: 2022/1515 - 21 January 2022

Important Customer Notice: Pricing Update

The affected codes will receive a 35% price increase from 27 January 2022.

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Pricing Update Griffiths and Nielsen Ltd Needle and Syringe Multiple Products (ICN 1518)

Ref: 2022/1518 - 21 January 2022

Important Customer Notice: Pricing Update

The affected codes will receive a 22% price increase from 25 January 2022.

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Supply Issues Molnlycke Health Care Ltd Surgeons Gloves Multiple Products (ICN 1448)

Ref: 2021/1448 - 21 January 2022

Important Customer Notice: Update

The supply issue is anticipated to be resolved by 22 February 2022.

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Supply Issues Smiths Medical International Ltd NRFit Regional Anaesthesia Products (ICN 1421)

Ref: 2021/1421 - 21 January 2022

Important Customer Notice: Update

The supply issue is anticipated to be resolved by the end of March 2022.

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