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Important Customer Notices (ICNs)

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Product Update GOJO Industries Hand Hygiene and Associated Products and Services (ICN 2523)

Ref: 2024/2523 - 18 October 2024

Important Customer Notice: Update

The recently updated product matrix reflects changes to the Hand Hygiene framework for products that have been delisted.

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Product Recall Ebrington Medical Non-Sterile Ultrasound Gel FDK1429 (ICN 2707)

Ref: 2024/2707 - 21 October 2024

Important Customer Notice: Recall

Ultragel Medical has issued a Field Safety Notice recalling Ebrington Medical AquaUltra clear ultrasound gel due to the potential risk of microbial contamination. The potential link with ultrasound gel was identified during an investigation by Public Health Authorities. The investigation is ongoing.

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Supply Issues Ebrington Medical Non-Sterile Ultrasound Gel FDK1429 (ICN 2704)

Ref: 2024/2704 - 21 October 2024

Important Customer Notice: Update

The supply issue with Non-Sterile Ultrasound Gel, FDK1429 from Ebrington Medical is continuing.

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Supply Issues Becton Dickinson (Distributed by Embecta UK Ltd) Insulin Needle and Syringe Products FWD083 (ICN 2530)

Ref: 2024/2530 - 21 October 2024

Important Customer Notice: Update

The supply issue with Insulin Needle and Syringe products from Becton Dickinson is continuing.

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Product Update Multiple Suppliers NRFit Connectors (ICN 890)

Ref: 2019/890 - 18 October 2024

Important Customer Notice: Update

We would like to update you with all the available products within NRFit range.

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Supply Issues Vygon UK Ltd Extension Set Polyethylene Lined PVC FSB1360, FSB1361 and FSB1362 (ICN 2705)

Ref: 2024/2705 - 18 October 2024

Important Customer Notice: Supply Issues

The supplier Vygon UK Ltd has informed us of a supply issue with its Extension Set Polyethylene Lined PVC products.

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Product Update GOJO Industries Hand Hygiene and Associated Products and Services (ICN 2523)

Ref: 2024/2523 - 18 October 2024

Important Customer Notice: Update

The recently updated product matrix reflects changes to the Hand Hygiene framework for products that have been delisted.

Find out more

Supply Issues Johnson & Johnson Medical Limited Surgical Sutures (ICN 2341)

Ref: 2023/2341 - 18 October 2024

Important Customer Notice: Update

The supply issue with Surgical Suture products from Johnson & Johnson Medical Limited is continuing.

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Supply Issues Griffiths & Neilson Ltd Safety Needle and Syringe Products FWD045, FWD323, FWD042, FWD043 and FWD044  (ICN 2213)

Ref: 2023/2213 - 18 October 2024

Important Customer Notice: Resolved

The supply issue with Safety Needle and Syringes from Griffiths & Nielsen Ltd is now resolved.

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Supply Issues Teleflex Medical Self-Retaining and Post Op Catheters (ICN 2699)

Ref: 2024/2699 - 18 October 2024

Important Customer Notice: Update

The supply issue with Self-Retaining Catheter products from Teleflex Medical (Rusch & Pilling Weck) is continuing.

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Supply Issues Coloplast Limited Catheter and Urine Bag Products (ICN 1885)

Ref: 2022/1885 - 18 October 2024

Important Customer Notice: Update

The supply issue with Catheter and Urine Bag products from Coloplast Limited is continuing.

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Supply Issues Multiple Suppliers Umbilical Cord Clamps (Sterile) FFK197, FFK259 and FPH85006 (ICN 2623)

Ref: 2024/2623 - 18 October 2024

Important Customer Notice: Update

The supply issue with Umbilical Cord Clamp products from Genx Medicare Ltd and Mediq Healthcare UK Limited (Ex Bunzl) is continuing.

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Supply Issues Becton Dickinson UK Ltd Dedicated Pump Administration Sets (ICN 2685)

Ref: 2024/2685 - 17 October 2024

Important Customer Notice: Update

The supply issue with Dedicated Pump Administration Sets from Becton Dickinson UK Ltd is continuing.

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Field Safety Notice Baxter Braun 6000 Instructions for Use Update (ICN 2689)

Ref: 2024/2689 - 17 October 2024

Important Customer Notice: Field Safety Notice

NHS Supply Chain has been made aware of two Field Safety Notices issued by Baxter on 26 June 2024 and 26 September 2024, due to Baxter identifying that the Braun Thermoscan Pro 6000 ear thermometers issued between 15 September 2022 and 22 February 2024 were supplied with a compact disc (CD) containing an outdated version of the instructions for use (IFU).

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Supply Issues Coloplast Ltd Urine Bags GDF040, GDF042 and GDF053 (ICN 2703)

Ref: 2024/2703 - 16 October 2024

Important Customer Notice: Supply Issues

The supplier Coloplast Limited has informed us of a supply issue with its Urine Bags.

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Supply Issues Flexicare Medical Ltd Oxygen Facemasks FDD2805 and FDD2806 (ICN 2702)

Ref: 2024/2702 - 16 October 2024

Important Customer Notice: Supply Issues

The supplier Flexicare Medical Ltd has informed us of a supply issue with its Oxygen Facemask products.

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