Important Customer Notices

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These notices will keep you informed of current temporary supply issues, discontinued products, Field Safety Notices, Medical Device Alerts and more.

The ICNs below are listed with most recent first.

Smiths Medical International Ltd Anaesthesia Kits and Trays (ICN 1217)

Ref: 2021/1217 - 12 April 2021

Important Customer Notice: Update

FYP016 is now unavailable to order through our online catalogue.

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Unomedical (Convatec) Neria™ Guard Range (ICN 1244)

Ref: 2021/1244 - 12 April 2021

Important Customer Notice: Product Update

Unomedical (Convatec) has informed us of a product update to its Neria™ Guard Range.

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Suspended Products (ICN 1046)

Ref: 2020/1046 - 12 April 2021

Important Customer Notice: Update

There are now five tracheostomy product codes suspended and unavailable to order.

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Becton Dickinson UK Ltd Safety Hypodermic Needles – BD Eclipse Range (ICN 1125)

Ref: 2020/1125 - 9 April 2021

Important Customer Notice: Update

The supply issue is now anticipated to be resolved by September 2021.

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Smiths Medical International Ltd Safety Hypodermic Needles (ICN 1202)

Ref: 2021/1202 - 9 April 2021

Important Customer Notice: Update

A further nine product codes are now affected by the supply issue.

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Smiths Medical Drain Yeates (ICN 783)

Ref: 2019/783 - 8 April 2021

Important Customer Notice: Delisting

FWX815 has been delisted from our online catalogue.

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Becton Dickinson UK Ltd Administration Sets (ICN 1221)

Ref: 2021/1221 - 8 April 2021

Important Customer Notice: Update

Due to an exceptional increase in national demand for these products, a number of items have been suspended.

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Terumo UK Ltd Safety Hypodermic Needle (ICN 1243)

Ref: 2021/1243 - 7 April 2021

Important Customer Notice: Delisting

Terumo UK Ltd has informed us of a discontinuation with its Surguard 2 range Safety Hypodermic Needles.

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Radiometer Arterial Blood Sampler (ICN 1238)

Ref: 2021/1238 - 7 April 2021

Important Customer Notice: Recall

Radiometer has issued an urgent Field Safety Notice following discovery of a breach in the sterile barrier system.

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Bunzl Healthcare (Ex s/Syringe) Umbilical Cord Clamp FFK115 (ICN 1240)

Ref: 2021/1240 - 6 April 2021

Important Customer Notice: Temporary Supply Issue

FFK115 is currently unavailable to order.

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