In response to customer feedback, you can now:
Filter 234 recent ICNs by:
Contractual Change Delisting Product Alert Product Recall Product Update Supplier Update Supply Disruption Supply IssuesRef: 2025/2827 - 9 May 2025
Important Customer Notice Status Update Type Supply Disruption
The supply issues with Medical Hollowware products are continuing.
Find out moreRef: 2024/2722 - 25 April 2025
Important Customer Notice Status Update Type Supply Disruption
The supply issue with Blood Gas Syringes from ICU Medical International Ltd is continuing.
Find out moreRef: 2025 / 2790 - 24 April 2025
Important Customer Notice Status Resolved Type Supply Disruption
The supply issue with Personal Protective Equipment (PPE) is now resolved.
Find out moreRef: 2024/2523 - 16 April 2025
Important Customer Notice Status Resolved Type Product Update
All products have been removed from demand management.
Find out moreRef: 2025/2858 - 10 April 2025
Important Customer Notice Status Resolved Type Supply Disruption
The supply issue with Skin Disinfectant Licensed Medicines from Ecolab Ltd is now resolved.
Find out moreRef: 2023/2341 - 16 May 2025
Important Customer Notice Status Update Type Supply Disruption
The supply issue with Surgical Suture products on our stocked route from Johnson & Johnson Medical Ltd has improved.
Find out moreRef: 2025/2944 - 16 May 2025
Important Customer Notice Status New Type Delisting
The supplier Greiner Bio-One has informed us of a discontinuation with its Blood Collection Set Safety products.
Find out moreRef: 2024/2750 - 16 May 2025
Important Customer Notice Status Resolved Type Delisting
The discontinuation with FFP3 Face Mask products from Medicom Healthpro is now resolved.
Find out moreRef: 2025/2906 - 16 May 2025
Important Customer Notice Status Update Type Product Update
Following customer feedback, the direct substitution link for Open Suction Catheters has been reversed. GBUK products will not be auto substituted.
Find out moreRef: 2025/2945 - 16 May 2025
Important Customer Notice Status New Type Product Recall
Greiner Bio-One has issued a Customer Notification regarding a specific lot of product code KFK333 (Supplier Code 454322), Vacuette 2ml 3.2% Citrate 13 x 75mm Blue White Push Cap.
Find out moreRef: 2025/2820 - 16 May 2025
Important Customer Notice Status Update Type Product Update
The transition of the Microcuff® range of Endotracheal Tubes to a new range is continuing.
Find out moreRef: 2025/2921 - 16 May 2025
Important Customer Notice Status Resolved Type Supply Disruption
The supply issue with Peak Flowmeter and Mouthpiece products from Clement Clarke International Ltd is now resolved.
Find out moreRef: 2024/2702 - 16 May 2025
Important Customer Notice Status Update Type Supply Disruption
The supply issue with Peak Flow Meter Mouthpiece and Venturi Valve products from Flexicare Medical Ltd and Clement Clarke International Ltd has improved.
Find out moreRef: 2025/2879 - 16 May 2025
Important Customer Notice Status Update Type Supply Disruption
The supply issue with Water Sterile and Nebuliser Accessories from Medline Industries is continuing.
Find out moreRef: 2024/2745 - 15 May 2025
Important Customer Notice Status Resolved Type Delisting
The discontinuation with Disposable Hot Cup products from Alliance Disposables Ltd is now resolved.
Find out moreRef: 2025/2932 - 15 May 2025
Important Customer Notice Status Update Type Supply Disruption
The supply issue with Sensor and Tape/Wrap products from Masimo is continuing.
Find out moreRef: 2025/2941 - 15 May 2025
Important Customer Notice Status New Type Supply Disruption
The supplier Becton Dickinson has informed us of a supply issue with its Blood Collection Needle products.
Find out moreRef: 2025/2907 - 15 May 2025
Important Customer Notice Status Resolved Type Supply Disruption
The supply issue with Procedure Packs from Vygon UK Ltd is now resolved.
Find out moreRef: 2025/2940 - 15 May 2025
Important Customer Notice Status New Type Supply Disruption
The supplier Vygon UK Ltd has informed us of a supply issue with its Blood Collection Needle products.
Find out moreRef: 2025/2863 - 15 May 2025
Important Customer Notice Status Resolved Type Supply Disruption
The supply issue with Foam Dressing Adhesive products from Molnlycke Health Care Ltd is now resolved.
Find out more