Important Customer Notices (ICNs)

Supply Issues Multiple Suppliers Theatre Caps Multiple Products (ICN 2607)

Ref: 2024/2607 - 26 July 2024

Important Customer Notice: Supply Issues

Multiple suppliers have informed us of a supply issue with their Theatre Caps products.

Supply Issues Medtronic Limited Surgical Sutures (ICN 1966)

Ref: 2023/1966 - 26 July 2024

Important Customer Notice: Update

The supplier Medtronic has informed us that the supply issue with its surgical suture products is continuing.

Supply Issues Meditrade 6N Nitrile Examination Gloves FTE85086 (ICN 2615)

Ref: 2024/2615 - 25 July 2024

Important Customer Notice: Supply Issues

The supplier Meditrade has informed us of a supply issue with one of its examination gloves, FTE85086.

Supply Issues Essity UK Ltd TENA Wash Creams GDW159 and GDW167 (ICN 2559)

Ref: 2024/2559 - 25 July 2024

Important Customer Notice: Resolved

The supplier Essity UK Ltd has informed us that the supply issue with its Wash Cream products is now resolved.

Field Safety Notice Micsafe GBUK Safety Hypodermic Needles Printing Error on Packaging (ICN 2617)

Ref: 2024/2617 - 25 July 2024

Important Customer Notice: Field Safety Notice

Micsafe Medical has issued a Field Safety Notice following discovery that the blister level of the packaging for two sizes of their safety hypodermic needles, has the expiry and manufacture dates transposed.

Supply Issues Mediq Healthcare Film Dressing Products ELW550, ELW542, ELW552 and ELW880 (ICN 2398)

Ref: 2024/2398 - 24 July 2024

Important Customer Notice: Resolved

The supplier Mediq Healthcare UK Ltd has informed us that this supply issue is now resolved.

Supply Issues Vygon UK Ltd PICC Line FSQ338 (ICN 2618)

Ref: 2024/2618 - 24 July 2024

The supplier Vygon UK Ltd has informed us of a supply issue with one of its catheter products

Product Update Removal of Blue Diamond Supply Route (ICN 2544)

Ref: 2024/2544 - 23 July 2024

Important Customer Notice: Update

An updated product listing is available which shows all NPC's which have been transitioned to a new supply route or delisted in this update.

Supply Issues Philips Healthcare (Respironics) NIV and Sleep Therapy and Respiratory Solutions Products Multiple Products (ICN 1608)

Ref: 2022/1608 - 23 July 2024

Important Customer Notice: Resolved

The supplier Philips Healthcare (Respironics) has informed us that its NIV and Sleep Therapy and Respiratory Solutions products will be unavailable for some time.

Supply Issues Rocket Medical Ambulatory Bag Chest Drain FSW332 (ICN 2616)

Ref: 2024/2616 - 23 July 2024

Important Customer Notice: Supply Issues

The supplier Rocket Medical has informed us of a supply issue with its Ambulatory Bag Chest Drain, FSW332.

Supply Issues Juiceworks Ltd Sugar Free Jelly Products ALU049 and ALU050 (ICN 2568)

Ref: 2024/2568 - 19 July 2024

Important Customer Notice: Update

The supply issue with Sugar Free Jelly products from Juice Works Ltd is continuing.

Supply Issues ICU UK Medical Ltd Needlefree Connection System FSB2569 (ICN 2534)

Ref: 2024/2534 - 19 July 2024

Important Customer Notice: Update

The supply issue with Needlefree Connection Systems from ICU Medical has improved.

Product Update GOJO Industries Hand Hygiene and Associated Products and Services (ICN 2523)

Ref: 2024/2523 - 19 July 2024

Important Customer Notice: Update

GOJO Industries Europe Ltd - the European production site based in France - went into liquidation on 15 July 2024 and all production has ceased. We will not be receiving any further products from France.

Supply Issues DMK Life Sciences Specimen Container Products KCP417, KCP416 and KCP415 (ICN 2580)

Ref: 2024/2580 - 19 July 2024

Important Customer Notice: Update

The supply issue with Specimen Container products from DWK Life Sciences is continuing.

Supply Issues Becton Dickinson UK Ltd Foley Tray and Sheath Incontinence Products FSS610 and GCT067 (ICN 2614)

Ref: 2024/2614 - 19 July 2024

Important Customer Notice: Supply Issues

The supplier Becton Dickinson UK Ltd Woking has informed us of a supply issue with its Foley Tray and Sheath Incontinence products.