Important Customer Notices

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These notices will keep you informed of current temporary supply issues, discontinued products, Field Safety Notices, Medical Device Alerts and more.

The ICNs below are listed with most recent first.

Smiths Medical Product Design Change

Ref: 2020/1012 - 2 April 2020

Important Customer Notice: Product Update

Smiths Medical is making a product design change to all Gripper® non-coring port access needles and related Port-A-Cath® implantable port trays .

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National Patient Safety Alert Blood Control Safety Cannula and Needle Thoracostomy for Tension Pneumothorax

Ref: 2020/1009 - 2 April 2020

Important Customer Notice: Update

NHS England and NHS Improvement have issued a National Patient Safety Alert Notice for Blood Control Safety Cannula and Needle Thoracostomy.

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B Braun Medical Ltd Discontinuation of Omincan Range of Products

Ref: 2020/1013 - 1 April 2020

Important Customer Notice: Delisting

B Braun Medical Ltd has informed us of a discontinuation with its Omincan Range of Products.

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Ansell S.A. Surgeons Gloves FTE1827

Ref: 2020/942 - 1 April 2020

Important Customer Notice: Update

The supply issue is anticipated to be resolved by 4 May 2020.

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Non Medical Suspensions Stationery

Ref: 2020/1014 - 31 March 2020

Important Customer Notice: Product Update

From 30 March 2020, we have suspended all non-essential stationery items on our catalogue.

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NCP Single Use Tourniquet

Ref: 2019/711 - 30 March 2020

Important Customer Notice: Update

The new NPC code has now been set up.

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Becton Dickinson UK Ltd Venous Blood Bottles

Ref: 2020/1011 - 30 March 2020

Important Customer Notice: Product Update

Stock of Venous Blood Bottles that had previously been quarantined within the EU Exit stock, has now been released and filtered into the supply chain network.

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Swab Product Availability Update

Ref: 2020/1010 - 27 March 2020

Important Customer Notice: Product Update

We are currently experiencing a surge in demand for swabs to detect and test patients across the NHS for COVID-19.

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Rocket Medical PLC Urology Range Products FSW239 and FSW241

Ref: 2020/957 - 25 March 2020

Important Customer Notice: Resolved

All of the affected product codes are now available to order through our online catalogue.

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Cantel UK Limited Cardio-Vascular Products

Ref: 2020/1001 - 24 March 2020

Important Customer Notice: Delisting

111 duplicated product codes have been delisted from our catalogue on 19 March 2020.

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