In response to customer feedback, you can now:
Ref: 2025/3039 - 20 August 2025
Important Customer Notice Status New Type Product Alert
Cook Medical has issued a Field Safety Notice following reports of a malfunction that occurs when the user attempts to open the clip jaws by actuating the handle of the Instinct Plus Endoscopic Clipping Device.
Find out moreRef: 2025/3044 - 11 August 2025
Important Customer Notice Status New Type Product Alert
Boston Scientific has issued a Field Safety Notice to provide important information about RELIANCE ePTFE (Gore) defibrillation leads with an increased potential to exhibit a pattern of gradual rise in LVSI which is associated with calcification of the shocking coil(s).
Find out moreRef: 2025/3008 - 11 July 2025
Important Customer Notice Status New Type Product Alert
Philips has issued a Field Safety Notice to advise of an update to the Instructions for Use (IFU), for Visions PV.014P, PV.014P RX and PV.018 Digital IVUS Catheters.
Find out moreRef: 2025/3012 - 7 July 2025
Important Customer Notice Status New Type Product Alert
Philips Respironics has issued a Field Safety Notice relating to a potential issue that can occur when using preset circuit calibration settings with certain Fisher & Paykel (F&P) single limb circuits.
Find out moreRef: 2025/2987 - 11 June 2025
Important Customer Notice Status New Type Product Alert
Intersurgical has issued a Field Safety Notice regarding specific lots of various BVM Resuscitators.
Find out moreRef: 2025/2953 - 11 June 2025
Important Customer Notice Status New Type Product Alert
3M and Solventum are notifying all customers and users regarding an update to the Instructions for Use (IFU) with respect to flow rates and fluid temperature for the Ranger High flow sets and the Ranger Irrigation sets, as well as the user manuals for the corresponding warming units.
Find out moreRef: 2024/2714 - 10 June 2025
Important Customer Notice Status Update Type Product Alert
We have received a further update to the Field Safety Notice dated 23 October 2024 issued by Baxter.
Find out moreRef: 2025/2978 - 5 June 2025
Important Customer Notice Status New Type Product Alert
Drager has issued a Field Safety Notice regarding the slow increase of CO2-curve when using of the sampling port of Draeger Filter/HME for the products affected.
Find out moreRef: 2025/2973 - 3 June 2025
Important Customer Notice Status New Type Product Alert
Rocket Medical has issued a Field Safety Notice, updating the Instructions For Use (IFU) for Rocket Copeland Fetal Scalp Electrodes.
Find out moreRef: 2025/2966 - 30 May 2025
Important Customer Notice Status New Type Product Alert
NHS Supply Chain has made the decision to quarantine four Open Suction Catheters supplied by GenX whilst we explore a potential issue.
Find out moreRef: 2025/2924 - 21 May 2025
Important Customer Notice Status New Type Product Alert
Medtronic has issued a Field Safety Notice regarding updates to the Instructions for Use (IFU) and Physician/Healthcare Practitioner Training related to potential damage to the bioprosthesis container (jar) upon opening.
Find out moreRef: 2025/2929 - 15 May 2025
Important Customer Notice Status New Type Product Alert
Philips has issued a Field Safety Notice: 2025-CC-HPM-011, updating the instructions for use, (IFU), for the Microstream Advance Intubated CO2 Filter Line, VitaLine Intubated CO2 Filter Line and FilterLine Intubated CO2 Filter Line.
Find out moreRef: 2025/2935 - 14 May 2025
Important Customer Notice Status New Type Product Alert
Salts Healthcare have been made aware that recent supplies of the Salts Adhesive Remover Spray (supplier code - WAP), may present with a stronger odour than usual of peppermint.
Find out moreRef: 2025/2927 - 2 May 2025
Important Customer Notice Status New Type Product Alert
Johnson & Johnson has issued a Field Safety Notice regarding ENDOPATH ECHELON™ Vascular White Reload for Advanced Placement Tip (35 mm, 4 Row) product code VASECR35, distributed since 30 May 2024 and with expiration dates starting from 31 August 2026 to help ensure safe and effective use.
Find out moreRef: 2025/2888 - 3 April 2025
Important Customer Notice Status New Type Product Alert
GBUK has issued an Advisory Field Safety Notice following discovery that two lot numbers, 241109 and 241119, have been transposed.
Find out more