In response to customer feedback, you can now:
Ref: 2023/2375 - 7 April 2025
Important Customer Notice Status Resolved Type Product Alert
Olympus advise the issue is now resolved and the UHI-4 High Flow Insufflation Unit is now available to order.
Find out moreRef: 2025/2888 - 3 April 2025
Important Customer Notice Status New Type Product Alert
GBUK has issued an Advisory Field Safety Notice following discovery that two lot numbers, 241109 and 241119, have been transposed.
Find out moreRef: 2025/2870 - 12 March 2025
Important Customer Notice Status New Type Product Alert
Vygon has issued an Advisory Field Safety Notice, to inform customers of an increase of customer reports in the UK relating to catheter fractures and malfunction of the pinch clamps on the catheter, specifically product code FSU129.
Find out moreRef: 2024/2714 - 26 February 2025
Important Customer Notice Status Update Type Product Alert
We have received an update to the Field Safety Notice dated 23 October 2024 issued by Baxter, about a potential patient safety issue related to MiniCap Extended Life PD Transfer Sets.
Find out moreRef: 2025/2810 - 29 January 2025
Important Customer Notice Status New Type Product Alert
Olympus has issued a Field Safety Notice following customer feedback reporting the probe tips of the Thunderbeat type S hand instruments becoming damaged or breaking, also instances of pad damage or breaking.
Find out moreRef: 2025/2783 - 7 January 2025
Important Customer Notice Status New Type Product Alert
Vernacare International Limited has issued a Field Safety Notice regarding specific Lots of their Procedure Packs due to lack of appropriate symbology following the May 2024 EU Medical Device Regulation 2017/745 implementation.
Find out moreRef: 2024/2778 - 20 December 2024
Important Customer Notice Status New Type Product Alert
Sarstedt has issued a Field Safety Notice regarding specific batches of blood culture adapters 14.1209 and 14.1207.
Find out moreRef: 2024/2686 - 19 December 2024
Important Customer Notice Status Update Type Product Alert
Philips Respironics has issued an update to the Field Safety Notice, 2024-CC-SRC-013, regarding Trilogy Evo, Trilogy Evo O2, Trilogy EV300, Flow Sensor Nebulized Aerosol Deposition previously communicated in September 2024.
Find out moreRef: 2024/2771 - 17 December 2024
Important Customer Notice Status New Type Product Alert
Altomed has issued a Field Safety Notice following a customer advising receipt of a box of Iris Retractors without an expiry date on the outer carton. The internal pouch had the correct expiry date.
Find out moreRef: 2024/2572 - 27 November 2024
Important Customer Notice Status Update Type Product Alert
Baxter has issued an updated Field Safety Correction Notice for the power cords used with the Welch Allyn ProBP 3400 Digital Blood Pressure Device and Welch Allyn Spot Vision Screener following reports of an issue relating to the cord construction not meeting the insulation rating for international standards.
Find out moreRef: 2024/2757 - 27 November 2024
Important Customer Notice Status New Type Product Alert
Nihon Kohden has issued a Field Safety Corrective Action for its Recording Paper models NKUK-A054 and NKUK-MLSC-125 for Electrocardiographs due to incorrect labelling.
Find out moreRef: 2024/2731 - 5 November 2024
Important Customer Notice Status New Type Product Alert
Olympus has issued a Field Safety Notice having become aware that five lot numbers may be missing product identification and an expiration date on the sterile packaging.
Find out moreRef: 2024/2689 - 17 October 2024
Important Customer Notice Status New Type Product Alert
NHS Supply Chain has been made aware of two Field Safety Notices issued by Baxter on 26 June 2024 and 26 September 2024, due to Baxter identifying that the Braun Thermoscan Pro 6000 ear thermometers issued between 15 September 2022 and 22 February 2024 were supplied with a compact disc (CD) containing an outdated version of the instructions for use (IFU).
Find out moreRef: 2024/2621 - 30 September 2024
Important Customer Notice Status Update Type Product Alert
In July 2024, Medtronic issued an Urgent Field Safety Notice for McGRATH™ MAC Video Laryngoscopes, item codes 300-000-000, which were within their useful life of 5 years (Serial numbers 366170 to 405673).
Find out moreRef: 2024/2671 - 17 September 2024
Important Customer Notice Status New Type Product Alert
Intersurgical has issued a Field Safety Notice following a report of a loose connection between the nebuliser and supply line T-piece IPPB Flextube™ breathing system.
Find out more