In response to customer feedback, you can now:
Ref: 2025/3012 - 24 July 2026
Important Customer Notice Status Update Type Product Alert
Philips Respironics has issued a customer letter supporting customers who perform software installation activities related to software version 1.06.15.00.
Find out moreRef: 2026/3414 - 23 July 2026
Important Customer Notice Status New Type Product Alert
Masimo has issued a Customer Notice dated 7 July 2026 having identified certain boxes of their LNCS DCI sensor for pulse oximetry, Lot number 25FJS, were shipped with M-LNCS DCI sensors, Lot number 25DNJ.
Find out moreRef: 2026/3416 - 22 July 2026
Important Customer Notice Status New Type Product Alert
Boston Scientific has issued a Field Safety Notice regarding the renal sheath for certain NephroMax™ high pressure nephrostomy balloon catheters which may be packaged in a reversed orientation.
Find out moreRef: 2026/3402 - 10 July 2026
Important Customer Notice Status New Type Product Alert
Resmed has issued a Field Safety Notice affecting a subset of Astral 100 and Astral 150 ventilators.
Find out moreRef: 2026/3340 - 1 July 2026
Important Customer Notice Status Update Type Product Alert
Creo Medical has shared a Field Safety Notice issued by their manufacturer Transmed affecting Single Use Cold Snares.
Find out moreRef: 2026/3376 - 30 June 2026
Important Customer Notice Status New Type Product Alert
Lawmed Ltd has shared a Field Safety Notice issued by CONMED updating their Instructions for Use (IFU).
Find out moreRef: 2025/2987 - 19 June 2026
Important Customer Notice Status Update Type Product Alert
Intersurgical has issued a Field Safety Notice regarding specific lots of various BVM Resuscitators.
Find out moreRef: 2026/3370 - 17 June 2026
Important Customer Notice Status New Type Product Alert
Boston Scientific has issued a Field Safety Notice regarding the FARADRIVE™ Steerable Sheath, highlighting a very low risk of air embolism (0.0134%) linked in some cases to damage of the haemostatic valve from incorrect dilator insertion during preparation.
Find out moreRef: 2026/3349 - 3 June 2026
Important Customer Notice Status New Type Product Alert
Becton Dickinson (BD) has issued Field Safety Notice regarding BD Connecta™ Stopcocks.
Find out moreRef: 2026/3281 - 2 June 2026
Important Customer Notice Status Update Type Product Alert
Armstrong Medical has issued an update, Version 2, and provided further Instructions for Use, (IFUs) for their Field Safety Notice CAPA-100 to extend the scope of products affected.
Find out moreRef: 2026/3342 - 26 May 2026
Important Customer Notice Status New Type Product Alert
Hamilton Medical has issued Field Safety Corrective Notice FSCA-2026-05-03 following post market surveillance highlighting an issue with certain breathing circuits set, coaxial.
Find out moreRef: 2026/3328 - 5 May 2026
Important Customer Notice Status New Type Product Alert
Olympus has issued a Field Safety Notice FY26-006-F-1 to inform customers of an update to the instructions for use (IFU), for their ligating device MPC - N5382130.
Find out moreRef: 2025/2966 - 1 April 2026
Important Customer Notice Status Update Type Product Alert
NHS Supply Chain has made the decWe have made the decision to quarantine four Open Suction Catheters supplied by GenX whilst we explore a potential issue.ision to quarantine four Open Suction Catheters supplied by GenX whilst we explore a potential issue.
Find out moreRef: 2026/3295 - 17 March 2026
Important Customer Notice Status New Type Product Alert
Fresenius Medical Care has issued an update to a Field Safety Notice dated October 2023 to advise users of the potential side effects of hypothyroidism and hypersensitivity in relation to the use of Stay Safe Disinfection Cap.
Find out moreRef: 2026/3287 - 13 March 2026
Important Customer Notice Status New Type Product Alert
Terumo issued Field Safety Notice FSN2025-003 in December 2025 following customer feedback regarding expiry dates on certain device ranges. Further investigation which included a100% verification check of each MDR device labelling confirmed a deficiency in the shelf life.
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