In response to customer feedback, you can now:
Ref: 2025/2978 - 5 June 2025
Important Customer Notice Status New Type Product Alert
Drager has issued a Field Safety Notice regarding the slow increase of CO2-curve when using of the sampling port of Draeger Filter/HME for the products affected.
Find out moreRef: 2025/2973 - 3 June 2025
Important Customer Notice Status New Type Product Alert
Rocket Medical has issued a Field Safety Notice, updating the Instructions For Use (IFU) for Rocket Copeland Fetal Scalp Electrodes.
Find out moreRef: 2025/2966 - 30 May 2025
Important Customer Notice Status New Type Product Alert
NHS Supply Chain has made the decision to quarantine four Open Suction Catheters supplied by GenX whilst we explore a potential issue.
Find out moreRef: 2025/2924 - 21 May 2025
Important Customer Notice Status New Type Product Alert
Medtronic has issued a Field Safety Notice regarding updates to the Instructions for Use (IFU) and Physician/Healthcare Practitioner Training related to potential damage to the bioprosthesis container (jar) upon opening.
Find out moreRef: 2025/2948 - 20 May 2025
Important Customer Notice Status New Type Product Alert
Baxter Healthcare has issued a Field Safety Notice (reference FA 2025 071) to inform customers of the correct storage temperature for the Welch Allyn Non-Automated Blood Pressure Gauges.
Find out moreRef: 2025/2929 - 15 May 2025
Important Customer Notice Status New Type Product Alert
Philips has issued a Field Safety Notice: 2025-CC-HPM-011, updating the instructions for use, (IFU), for the Microstream Advance Intubated CO2 Filter Line, VitaLine Intubated CO2 Filter Line and FilterLine Intubated CO2 Filter Line.
Find out moreRef: 2025/2935 - 14 May 2025
Important Customer Notice Status New Type Product Alert
Salts Healthcare have been made aware that recent supplies of the Salts Adhesive Remover Spray (supplier code - WAP), may present with a stronger odour than usual of peppermint.
Find out moreRef: 2025/2927 - 2 May 2025
Important Customer Notice Status New Type Product Alert
Johnson & Johnson has issued a Field Safety Notice regarding ENDOPATH ECHELON™ Vascular White Reload for Advanced Placement Tip (35 mm, 4 Row) product code VASECR35, distributed since 30 May 2024 and with expiration dates starting from 31 August 2026 to help ensure safe and effective use.
Find out moreRef: 2023/2375 - 7 April 2025
Important Customer Notice Status Resolved Type Product Alert
Olympus advise the issue is now resolved and the UHI-4 High Flow Insufflation Unit is now available to order.
Find out moreRef: 2025/2888 - 3 April 2025
Important Customer Notice Status New Type Product Alert
GBUK has issued an Advisory Field Safety Notice following discovery that two lot numbers, 241109 and 241119, have been transposed.
Find out moreRef: 2025/2870 - 12 March 2025
Important Customer Notice Status New Type Product Alert
Vygon has issued an Advisory Field Safety Notice, to inform customers of an increase of customer reports in the UK relating to catheter fractures and malfunction of the pinch clamps on the catheter, specifically product code FSU129.
Find out moreRef: 2024/2714 - 26 February 2025
Important Customer Notice Status Update Type Product Alert
We have received an update to the Field Safety Notice dated 23 October 2024 issued by Baxter, about a potential patient safety issue related to MiniCap Extended Life PD Transfer Sets.
Find out moreRef: 2025/2810 - 29 January 2025
Important Customer Notice Status New Type Product Alert
Olympus has issued a Field Safety Notice following customer feedback reporting the probe tips of the Thunderbeat type S hand instruments becoming damaged or breaking, also instances of pad damage or breaking.
Find out moreRef: 2025/2783 - 7 January 2025
Important Customer Notice Status New Type Product Alert
Vernacare International Limited has issued a Field Safety Notice regarding specific Lots of their Procedure Packs due to lack of appropriate symbology following the May 2024 EU Medical Device Regulation 2017/745 implementation.
Find out moreRef: 2024/2778 - 20 December 2024
Important Customer Notice Status New Type Product Alert
Sarstedt has issued a Field Safety Notice regarding specific batches of blood culture adapters 14.1209 and 14.1207.
Find out more