In response to customer feedback, you can now:
Ref: 2025/3149 - 17 November 2025
Important Customer Notice Status New Type Product Alert
Rocket Medical have issued a Field Safety Notice informing of an update to the Instructions for Use (IFU) (ZDOCK180) for affected Rocket Seldinger Chest Drain Kits.
Find out moreRef: 2025/3128 - 3 November 2025
Important Customer Notice Status New Type Product Alert
Karex, UK Distributor Pasante, has issued a Field Safety Notice for their Ultrasound Probe Cover following discovery that the QR Code expiry date differs from the printed date on the packaging for a single lot number.
Find out moreRef: 2025/3127 - 24 October 2025
Important Customer Notice Status New Type Product Alert
Fisher & Paykel Healthcare have issued a Field Safety Notice informing of an update to the Disinfection Kit User Manual for Airvo 2 and myAirvo 2 devices.
Find out moreRef: 2025/3114 - 16 October 2025
Important Customer Notice Status New Type Product Alert
L. Gore & Associates (Gore) issued a Field Safety Notice in August 2025 regarding the updating of the Instructions for Use (IFU) related to the GORE® ACUSEAL Vascular Graft, all catalogue numbers, following a number of reports of delamination.
Find out moreRef: 2025/3089 - 23 September 2025
Important Customer Notice Status New Type Product Alert
Intersurgical has issued a Field Safety Notice following reports that the two housings of some HMEF devices have been found to separate when a force is applied during handling of these products or movement and torsion due to repositioning of the patient.
Find out moreRef: 2025/3039 - 20 August 2025
Important Customer Notice Status New Type Product Alert
Cook Medical has issued a Field Safety Notice following reports of a malfunction that occurs when the user attempts to open the clip jaws by actuating the handle of the Instinct Plus Endoscopic Clipping Device.
Find out moreRef: 2025/3044 - 11 August 2025
Important Customer Notice Status New Type Product Alert
Boston Scientific has issued a Field Safety Notice to provide important information about RELIANCE ePTFE (Gore) defibrillation leads with an increased potential to exhibit a pattern of gradual rise in LVSI which is associated with calcification of the shocking coil(s).
Find out moreRef: 2025/3008 - 11 July 2025
Important Customer Notice Status New Type Product Alert
Philips has issued a Field Safety Notice to advise of an update to the Instructions for Use (IFU), for Visions PV.014P, PV.014P RX and PV.018 Digital IVUS Catheters.
Find out moreRef: 2025/3012 - 7 July 2025
Important Customer Notice Status New Type Product Alert
Philips Respironics has issued a Field Safety Notice relating to a potential issue that can occur when using preset circuit calibration settings with certain Fisher & Paykel (F&P) single limb circuits.
Find out moreRef: 2025/2948 - 12 June 2025
Important Customer Notice Status Update Type Product Alert
Please see the updated product listing now showing 11 devices available via NHS Supply Chain affected by Field Safety Notice FA2024 071.
Find out moreRef: 2025/2987 - 11 June 2025
Important Customer Notice Status New Type Product Alert
Intersurgical has issued a Field Safety Notice regarding specific lots of various BVM Resuscitators.
Find out moreRef: 2025/2953 - 11 June 2025
Important Customer Notice Status New Type Product Alert
3M and Solventum are notifying all customers and users regarding an update to the Instructions for Use (IFU) with respect to flow rates and fluid temperature for the Ranger High flow sets and the Ranger Irrigation sets, as well as the user manuals for the corresponding warming units.
Find out moreRef: 2024/2714 - 10 June 2025
Important Customer Notice Status Update Type Product Alert
We have received a further update to the Field Safety Notice dated 23 October 2024 issued by Baxter.
Find out moreRef: 2025/2978 - 5 June 2025
Important Customer Notice Status New Type Product Alert
Drager has issued a Field Safety Notice regarding the slow increase of CO2-curve when using of the sampling port of Draeger Filter/HME for the products affected.
Find out moreRef: 2025/2973 - 3 June 2025
Important Customer Notice Status New Type Product Alert
Rocket Medical has issued a Field Safety Notice, updating the Instructions For Use (IFU) for Rocket Copeland Fetal Scalp Electrodes.
Find out more