Skip to main content

Important Customer Notices (ICNs)

In response to customer feedback, you can now:

  • Access more information on which products are listed on each ICN in the new ICN Weekly Dashboard.
    See our Downloads ▼ section to view this summary now.
  • Quickly display ICNs using Filter options.
Showing 62 ICNs only belonging to tag: Product Recall Clear filter

Safety Alert Molnlycke Hibiwash 500ml Bottle 4% Chlorhexidine Gluconate Antiseptic DEC85030 (ICN 3296)

Ref: 2026/3296 - 24 March 2026

Important Customer Notice Status Update Type Product Recall

On 23 March 2026 the MHRA issued a Class 2 Medicine Recall, DMRC- 38814497 regarding Hibiwash 500ml bottle 4% Chlorhexidine Gluconate Antiseptic DEC85030.

Find out more

Field Safety Notice Laborie Medical Technologies UK Ltd Kiwi Complete Vacuum Delivery System FFK019 (ICN 3297)

Ref: 2026/3297 - 20 March 2026

Important Customer Notice Status New Type Product Recall

Laborie Medical Technologies UK Ltd has issued a Field Safety Notice following customer reports of failure of handle break at the Traction Force Indicator handle joint.

Find out more

Field Safety Notice Cook Medical Labelling Expiration Dates Various Products (ICN 3277)

Ref: 2026/3277 - 11 March 2026

Important Customer Notice Status New Type Product Recall

Cook Medical has issued Field Safety Notice FSN (FSCA Ref: 2026FA0001) having identified a number of products, listed in ‘Attachment 1 - Product Information Table’ have been labelled with expiration dates that exceed the true shelf life.

Find out more

Field Safety Notice Cook Medical Instinct Plus Endoscopic Clipping Device (ICN 3272)

Ref: 2026/3272 - 4 March 2026

Important Customer Notice Status New Type Product Recall

Cook Medical has issued Field Safety Notice FSN and FSCA Ref: 2026FA0002 recalling Instinct Plus Endoscopic Clipping Devices manufactured 2023-02-09 through 2025-04-20, following reports of a malfunction that occurs when the user attempts to open the clip jaws by actuating the handle.

Find out more

Field Safety Notice Armstrong Medical Anaesthetic Circuit, AquaVENT® CPAP System, Ventilator Circuit for Non-Invasive Ventilation (ICN 3247)

Ref: 2026/3247 - 27 February 2026

Important Customer Notice Status New Type Product Recall

Armstrong Medical have issued a revision to their Field Safety Notice, CF-1573 Version 4, to inform users this is now a Product Recall for Anaesthetic Circuits, AquaVENT® CPAP Systems and Ventilator Circuits for Non-invasive Ventilation devices.

Find out more

Field Safety Notice Optimed Tentos 4FBare Metal Self Expanding Stents (ICN 3231)

Ref: 2026/3231 - 23 February 2026

Important Customer Notice Status New Type Product Recall

Optimed has issued a Field Safety Notice RE-25-021 recalling specific batch numbers of Tentos 4Fbare metal self-expanding stents following reports of internal catheter breakage.

Find out more

Field Safety Notice Alpha Solway Face Fit Test Solution A and Face Fit Test Solution B 50ml Bottles Saccharin and Bitrex (ICN 3232)

Ref: 2026/3232 - 19 February 2026

Important Customer Notice Status Update Type Product Recall

Alpha Solway has issued a further Field Safety Notice dated 10 February 2026 extending the Product Recall to affect all packaging variants of the AlphaSolway™ Sensitivity Test Solution A and Facefit Solution B (Saccharin and Bitrex).

Find out more

Field Safety Notice Becton Dickinson Hickman™/ Broviac™ Central Venous Catheters (ICN 3228)

Ref: 2026/3228 - 4 February 2026

Important Customer Notice Status New Type Product Recall

Becton Dickinson has issued a Field Safety Notice PI-26-06013 to remove specific lots of Hickman™/ Broviac™ Central Venous Catheters following internal inspection discovered possible damage present on the outer tray.

Find out more

Field Safety Notice Poly Medicure Fannin Double Chambered Blood Sets (ICN 3217)

Ref: 2026/3217 - 29 January 2026

Important Customer Notice Status New Type Product Recall

Poly Medicure has issued Field Safety Notice LET/QA/2026/007  following customer feedback reporting leakage of the Fannin Double Chambered Blood Set during use.

Find out more

Field Safety Notice Becton Dickinson Alaris™ VP Infusion Sets (ICN 3235)

Ref: 2026/3235 - 29 January 2026

Important Customer Notice Status Update Type Product Recall

A supply disruption ICN related to this issue has been published please refer to ICN 3244.

Find out more

Field Safety Notice Olympus Thunderbeat Jaw Thunderbeat Probe Fracture and Tissue Pad Detachment (ICN 3209)

Ref: 2026/3209 - 27 January 2026

Important Customer Notice Status Update Type Product Recall

Olympus has updated their Field Safety Notice QIL FY26-EMEA-17-FY25-009-A to amend the Unique Device Identification (UDI) on page one for two products listed in the Material ID column.

Find out more

Field Safety Notice Integra Lifesciences MediHoney® Barrier and Derma Non-Sterile Creams (ICN 3215)

Ref: 2026/3215 - 16 January 2026

Important Customer Notice Status New Type Product Recall

Integra have issued a Field Safety Notice following customer complaints and subsequent investigation identifying inadequate manufacturing processes related to the production of Non-Sterile Barrier and Derma Creams.

Find out more

Field Safety Notice Medline Sterile Surgical Drapes and Gowns (ICN 3221)

Ref: 2026/3221 - 16 January 2026

Important Customer Notice Status New Type Product Recall

Medline has issued a Field Safety Notice for specific lots of sterile surgical drapes and sterile surgical gowns.

Find out more

Field Safety Notice CoClens Biocide Skin Disinfectant DMK034 (ICN 3212)

Ref: 2026/3212 - 13 January 2026

Important Customer Notice Status New Type Product Recall

CoClens has issued an advisory letter concerning the recent reports of a deviation in the presentation in a sub batch of CoClens 2% Chlorhexidine 2% in 70% Ethanol, 500ml.

Find out more

Field Safety Notice Nestle SMA Infant Formula and Follow on Formula (ICN 3204)

Ref: 2025/3204 - 6 January 2026

Important Customer Notice Status New Type Product Recall

Nestle has issued a Field Safety Notice due to the potential presence of cereulide in a number of batches of their SMA infant and follow on formula baby milk.

Find out more

Download our publications ▼

  • ICN Weekly Dashboard

    An Excel file detailing all ICNs and the product codes on each ICN. Updated weekly.
    Login to view the downloads