Skip to main content

Important Customer Notices (ICNs)

In response to customer feedback, you can now:

  • Access more information on which products are listed on each ICN in the new ICN Weekly Dashboard.
    See our Downloads ▼ section to view this summary now.
  • Quickly display ICNs using Filter options.
Showing 57 ICNs only belonging to tag: Product Recall Clear filter

Field Safety Notice Intersurgical i-View Video Laryngoscope FDD5469 and FKK85020 (ICN 2977)

Ref: 2025/2977 - 5 June 2025

Important Customer Notice Status New Type Product Recall

Intersurgical has issued a Field Safety Notice regarding specific lots of i-View Video Laryngoscope having received reports of faulty devices resulting from depleted batteries.

Find out more

Field Safety Notice B Braun Procedure Packs BD ChloraPrep™ Clear 1ml Applicator (ICN 2960)

Ref: 2025/2960 - 28 May 2025

Important Customer Notice Status New Type Product Recall

B Braun has issued a Field Safety Notice recalling specific batch numbers of Procedure Packs containing BD ChloraPrep™ 1ml.

Find out more

Field Safety Notice Cook Medical Beacon® Tip 5.0 Fr Angiographic Catheter (ICN 2954)

Ref: 2025/2954 - 21 May 2025

Important Customer Notice Status New Type Product Recall

Cook Medical has issued a Field Safety Notice dated 13 May 2025 regarding specific lots of Beacon® Tip 5.0 Fr Angiographic Catheters.

Find out more

Field Safety Notice Becton Dickinson 4Fr Single-Lumen PowerPICC Catheters (SOLO and non-SOLO versions) (ICN 2723)

Ref: 2024/2723 - 21 May 2025

Important Customer Notice Status Update Type Product Recall

Becton Dickinson (BD) has issued an update to their Field Safety Notice (FSN), dated 15 May 2025, to include additional products and lots of affected 4Fr Single-Lumen PowerPICC Catheters (SOLO and non-SOLO versions).

Find out more

Field Safety Notice Insight Health BD ChloraPrep™ Clear 1ml Applicator DMK000 (ICN 2952)

Ref: 2025/2952 - 20 May 2025

Important Customer Notice Status New Type Product Recall

Our supplier Insight Health has informed us of a Field Safety Notice issued by Becton Dickinson recalling specific batch numbers of BD ChloraPrep 1ml, following customer feedback.

Find out more

Field Safety Notice Baxter Healthcare Welch Allyn Non-Automated Blood Pressure Gauges Packaging Issue (ICN 2949)

Ref: 2025/2949 - 20 May 2025

Important Customer Notice Status New Type Product Recall

Baxter Healthcare has issued a Field Safety Notice recalling unopened Blood Pressure Cuff Kits, still in their original packaging, following discovery of a latex containing rubber band used in the packaging. These re-usable blood pressure cuffs are labelled “not made with natural rubber.”

Find out more

Field Safety Notice Greiner Bio-One Vacuette 2ml 3.2% Citrate 13 x 75mm Blue White Push Cap KFK333 (ICN 2945)

Ref: 2025/2945 - 16 May 2025

Important Customer Notice Status New Type Product Recall

Greiner Bio-One has issued a Customer Notification regarding a specific lot of product code KFK333 (Supplier Code 454322), Vacuette 2ml 3.2% Citrate 13 x 75mm Blue White Push Cap.

Find out more

Field Safety Notice Poly Medicure Fannin Autofusion Enhance IV Sets FBO85009 (ICN 2934)

Ref: 2025/2934 - 14 May 2025

Important Customer Notice Status New Type Product Recall

Poly Medicure has instructed Fannin to quarantine two batches of the Autofusion Enhance IV sets as a precautionery measure following reports of the product not functioning as designed sporadically/randomly.

Find out more

Field Safety Notice CoClens Biocide Skin Disinfectant DMK034 and DEC85023 (ICN 2937)

Ref: 2025/2937 - 12 May 2025

Important Customer Notice Status New Type Product Recall

CoClens has issued an advisory letter following feedback from customers of tiny white salt like deposits seen in the bottles of certain batch numbers of Biocide Skin Disinfectant.

Find out more

Field Safety Notice KCI Medical 3M™ Prevena™ Plus 125 Therapy Unit and System Kits   (ICN 2931)

Ref: 2025/2931 - 8 May 2025

Important Customer Notice Status New Type Product Recall

Solventum (our supplier KCI Medical) has issued a Field Safety Notice regarding 3M™ Prevena™ Plus 125 Therapy Unit and System Kits distributed between 11 March and 18 December 2024.

Find out more

Field Safety Notice GBUK Arterial Cannula Kit 4Fr x 10cm FSQ85014 (ICN 2930)

Ref: 2025/2930 - 7 May 2025

Important Customer Notice Status New Type Product Recall

GBUK has issued a Field Safety Notice regarding specific lots of Arterial Cannula Kit 4Fr x 10cm.

Find out more

Field Safety Notice Performance Health Days Adjustable Crutches GTV85193 and GTV85182 (ICN 2918)

Ref: 2025/2918 - 6 May 2025

Important Customer Notice Status New Type Product Recall

Performance Health International has issued a Field Safety Notice having identified a limited number of Days adjustable standard crutches supplied since September 2024 that may contain defective handles due to a manufacturing error.

Find out more

Field Safety Notice Intersurgical Ltd Various Uniflow Coaxial Breathing Systems Risk of Disconnection (ICN 2824)

Ref: 2025/2824 - 23 April 2025

Important Customer Notice Status New Type Product Recall

Intersurgical Ltd has issued a Field Safety Notice following reports of the extendable expiratory gas tubing disconnecting from the T- piece, due to insecure connection of the two main parts.

Find out more

Field Safety Notice ICU Medical Intubation ORAL/NASAL Endotracheal Tubes (ICN 2842)

Ref: 2025/2842 - 10 March 2025

Important Customer Notice Status Update Type Product Recall

The affected products remain impacted by the supply issue outlined in ICN 2759.

Find out more

Field Safety Notice Vygon Lifecath PICC and MST Kit FSU373 (ICN 2801)

Ref: 2025/2801 - 10 March 2025

Important Customer Notice Status Update Type Product Recall

Vygon has advised they are now able to fulfil orders of FSU373 with unaffected stock.

Find out more

Download our publications ▼

  • ICN Weekly Dashboard

    An Excel file detailing all ICNs and the product codes on each ICN. Updated weekly.
    Login to view the downloads