Important Customer Notices (ICNs)

In response to customer feedback, you can now:

Access more information on which products are listed on each ICN in the new ICN Weekly Dashboard.
See our Downloads ▼ section to view this summary now.
Quickly display ICNs using Filter options.

Ref: 2026/3330 - 6 May 2026

Important Customer Notice Status New Type Supply Issues

The supplier Proact Medical Ltd has informed us of a supply issue with a number of products over several frameworks.

Ref: 2026/3327 - 1 May 2026

Important Customer Notice Status New Type Supply Issues

The supplier Becton Dickinson UK Ltd Stock Oxford has informed us of a supply issue with its administration set Alaris VP volumetric pump.

Ref: 2026/3285 - 24 March 2026

Important Customer Notice Status Resolved Type Supply Issues

The supply issue with Central Venous Catheter Triple Lumen for Paediatrics from Vygon UK Ltd is now resolved.

ICN Weekly Dashboard
An Excel file detailing all ICNs and the product codes on each ICN. Updated weekly.