Important Customer Notices (ICNs)

In response to customer feedback, you can now:

Access more information on which products are listed on each ICN in the new ICN Weekly Dashboard.
See our Downloads ▼ section to view this summary now.
Quickly display ICNs using Filter options.

Ref: 2023/2241 - 29 February 2024

Important Customer Notice: Update

The discontinuation of Barrier Film from Smith & Nephew Healthcare Limited is continuing.

Ref: 2023/2340 - 2 February 2024

Important Customer Notice: Update

The discontinuation of soft hold products from Coloplast Limited is continuing.

Ref: 2024/2413 - 25 January 2024

Important Customer Notice: Delisting

Becton Dickinson (BD) has advised there will be a discontinuation of the Alaris® SE infusion pump sets by December 2024.

Ref: 2024/2411 - 23 January 2024

Important Customer Notice: Delisting

The supplier B Braun Medical Ltd has informed us of a discontinuation of multiple product lines across various framework agreements.

ICN Weekly Dashboard
An Excel file detailing all ICNs and the product codes on each ICN. Updated weekly.