Urgent Service Updates

Essential website maintenance is complete – Thursday 9 April 2026

Latest status: Resolved
Last updated: 9 April 2026, 9.07pm

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Customer Services and HDS Customer Service Telephone System

Latest status: Resolved
Last updated: 11 March 2026, 2.22pm

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Maintenance Update (Secure Certificates)

Latest status: Resolved
Last updated: 2 March 2026, 8.15am

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Important Notice: Temporary Catalogue Issue – Zimmer Biomet High Fatigue G bone cement (NPC: FQT85055)

Latest status: Resolved
Last updated: 27 February 2026, 9.37am

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Customer Services and HDS Customer Service Telephone System

Latest status: Resolved
Last updated: 12 February 2026, 8.49am

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Customer Services and HDS Customer Service Telephone System

Latest status: Resolved
Last updated: 28 November 2025, 10.31am

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Technical Issues – Firewall and Connectivity

Latest status: Resolved
Last updated: 24 September 2025, 9.22am

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Order Status ‘Financially Coded’ and eDirect Issue

Latest status: Resolved
Last updated: 24 June 2025, 9.17am

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