Skip to main content

Supply Issues Multiple Suppliers Swabs, Cotton Wool and Bandages (ICN 3307)

Important Customer Notice Status Update Type Supply Disruption

Ref: 2026/3307 ICN Number: 3307

  • The supply issue with swabs, cotton wool and bandages from multiple suppliers is continuing.
  • The General Wound Care 2026 Framework is now live.
  • Information to support customers with the transition from the previous framework, including Cotton Wool and Plaster products can be found in the Contract Information page, Contract Launch Page.
  • See our Useful Links section to view the General Wound Care, Contract Information Page.
  • Due to this ongoing supply issue some products are currently subject to Protect Demand Management.
  • Customers should continue to follow existing demand management arrangements for affected products.
  • The products subject to Protect are available to order through NHS Supply Chain. However, trusts are allocated a maximum daily quantity or “threshold” to ensure fair supply of available stock across the NHS.
  • All available whilst stock last products continue to be subject to Protect Demand Management to support the controlled depletion of remaining stock.
  • Customers should refer to the affected product listing and Demand Managed Product Matrix for further details.
  • Five products are currently suspended and unavailable to order, this will continue to be monitored and detailed upon all further updates:
    • EGP85020, EGT002, EGT547, EIJ389, EMI447.
  • Five products remain affected in total.
  • See our Downloads ▼ section for Information relating to delisted cotton wool and plaster products, a full list of product codes subject to Protect Demand Management.
  • Customers are advised to review the online catalogue for suitable alternative products where required.
  • We will continue to provide regular updates for this ICN as soon as we have further information regarding products currently subject to demand management or supply disruption.
  • Any significant supply issue requiring further customer action will be communicated via a separate Important Customer Notice.
  • We do not currently have a confirmed resolution date, but we are anticipating this issue will be resolved by 31 August 2026.

Download our publications ▼

  • 3307 Multiple Suppliers Product Listing and Delisted Products with Alternatives 10 July 2026

    An Excel file showing the product listing with alternatives for ICN 3307.
    Login to view the downloads
  • Control and Protect Demand Managed Product Matrix

    An Excel file detailing the products currently subject to Control and Protect Demand Management. This is updated weekly.
    Login to view the downloads