Important Customer Notices (ICNs)
In response to customer feedback, you can now:
- Access more information on which products are listed on each ICN in the new ICN Weekly Dashboard.
See our Downloads ▼ section to view this summary now.
- Quickly display ICNs using Filter options.
Featured
Ref: 2024/2523 - 7 February 2025
Important Customer Notice: Update
Demand management has been removed from all Ecolab and Essity products.
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Ref: 2025 / 2790 - 29 January 2025
Important Customer Notice: Update
The following Type IIR masks are currently suspended: eDirect codes - BWG85083, BWM85043, BWM85049, BWM85050 and BWM85065. Stocked code - BWM85071.
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Ref: 2024/2722 - 21 January 2025
Important Customer Notice: Update
The supply issue with Blood Gas Syringes from ICU Medical International Ltd is continuing.
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