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Important Customer Notices (ICNs)

In response to customer feedback, you can now:

  • Access more information on which products are listed on each ICN in the new ICN Weekly Dashboard.
    See our Downloads ▼ section to view this summary now.
  • Quickly display ICNs using Filter options.
Showing 3 ICNs only belonging to tag: Contractual Change Clear filter

Contract Update NRS Healthcare Aids for Daily Living Full Product Range (ICN 3052)

Ref: 2025/3052 - 17 October 2025

Important Customer Notice Status Update Type Contractual Change

The supply issue with products on the Aids for Daily Living framework following a contractual change with NRS Healthcare (Nottingham Rehab Limited) is continuing.

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Contract Update Baby Boards and Tube Filling Cannula Kwill Products (ICN 3054)

Ref: 2025/3054 - 3 October 2025

Important Customer Notice Status Update Type Contractual Change

We have been informed of a contractual change on Baby Boards and Tube Filling Cannula Kwill products.

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Contractual Update Multiple Products (ICN 3085)

Ref: 2025/3085 - 11 September 2025

Important Customer Notice Status New Type Contractual Change

We have been informed of a contractual change on Guidion, TrapIT, Nhancer Pro X and Recross products that will terminate on 30 September 2025.

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  • ICN Weekly Dashboard

    An Excel file detailing all ICNs and the product codes on each ICN. Updated weekly.
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