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Important Customer Notices (ICNs)

In response to customer feedback, you can now:

  • Access more information on which products are listed on each ICN in the new ICN Weekly Dashboard.
    See our Downloads ▼ section to view this summary now.
  • Quickly display ICNs using Filter options.
Showing 4 ICNs only belonging to tag: Contractual Change Clear filter

Featured

Contract Update Intravenous Cannula and Associated Products Framework Renewal (ICN 3485)

Ref: 2026/3485 - 30 September 2026

Important Customer Notice Status Update Type Contractual Change

To help support NHS trusts’ transition planning and effective decision making, an updated samples request product code matrix and new awarded supplier matrix have been provided.

Find out more

Contract Update Respiratory Solutions Framework Multiple Products (ICN 3431)

Ref: 2026/3431 - 1 October 2026

Important Customer Notice Status Update Type Contractual Change

The contractual change on multiple product areas within our Respiratory Solutions framework currently subject supply issues is continuing.

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Contract Update Intravenous Cannula and Associated Products Framework Renewal (ICN 3485)

Ref: 2026/3485 - 30 September 2026

Important Customer Notice Status Update Type Contractual Change

To help support NHS trusts’ transition planning and effective decision making, an updated samples request product code matrix and new awarded supplier matrix have been provided.

Find out more

Contract Update Energy Devices (ICN 3324)

Ref: 2026/3324 - 2 September 2026

Important Customer Notice Status Resolved Type Contractual Change

The supply issue with energy devices within our Minimally Invasive Surgery framework due to a contractual change is now resolved.

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Contract Update Spectrum X Direct Ltd Hand Hygiene Products (ICN 3269)

Ref: 2026/3269 - 24 August 2026

Important Customer Notice Status Update Type Contractual Change

The contractual change due to Spectrum X Direct Ltd leaving the Hand Hygiene framework is continuing.

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Download our publications ▼

  • ICN Weekly Dashboard

    An Excel file detailing all ICNs and the product codes on each ICN. Updated weekly.
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