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Important Customer Notices (ICNs)

In response to customer feedback, you can now:

Access early information about potential supply disruption prior to a full ICN being published on our website – view Early Informs.
Have a ‘Forward View’ of pending contractual changes, please view the new page and log in for access.
Access more information on which products are listed on each ICN in the new ICN Weekly Dashboard.
See our Downloads ▼ section to view this summary now.
Quickly display ICNs using Filter options.

Showing 10 ICNs only belonging to tag: Contractual Change Clear filter

Contractual Issue SecurAcath Fixation Devices (ICN 2283)

Ref: 2023/2283 - 25 September 2023

Important Customer Notice: Contract Update

We have been informed of a contractual change on SecurAcath Fixation Devices.

Contractual Change Acquisition Of Cerus Endovascular (ICN 2278)

Ref: 2023/2278 - 18 September 2023

Important Customer Notice: Contract Update

We have been informed of a contractual change in the Cerus Endovascular portfolio.

Contractual Change Biopsy Needle Products (ICN 2276)

Ref: 2023/2276 - 15 September 2023

Important Customer Notice: Pricing Update

We have been informed of a contractual change on Biopsy Needle Products.

Pricing Update Disposable Continence Care Multiple Products (ICN 2218)

Ref: 2023/2218 - 31 August 2023

Important Customer Notice: Update

The affected product codes in the product listing are now inclusive of the new prices.

Pricing Update Disposable Continence Multiple Products (ICN 2208)

Ref: 2023/2208 - 16 August 2023

Important Customer Notice: Update

The affected product codes in the product listing are now inclusive of the new prices.

Pricing Update Essity UK Ltd Paper Hygiene Multiple Products (ICN 2210)

Ref: 2023/2210 - 4 August 2023

Important Customer Notice: Update

The affected product codes in the product listing are now inclusive of the new prices.

Pricing Update Blood Collection Systems and Blood Lancets Multiple Products (ICN 2165)

Ref: 2023/2165 - 4 August 2023

Important Customer Notice: Update

We have been informed of an update to the contractual change on the Blood Collection Systems and Blood Lancets 2020 framework.

Pricing Increase Disposable Continence Products (ICN 2088)

Ref: 2023/2088 - 14 April 2023

Important Customer Notice: Update

The new pricing related to the contractual change on Disposable Continence Products is now available.

Pricing Update General Stationery (ICN 2074)

Ref: 2023/2074 - 21 March 2023

Important Customer Notice: Pricing Update

We have been informed of a contractual change on general stationery.

Pricing Update Disposable Wipes and Skin Cleansing Multiple Products (ICN 1784)

Ref: 2022/1784 - 17 August 2022

Important Customer Notice: Pricing Update

We have been informed of a contractual change on Disposable Wipes and Skin Cleansing and Disinfection products.

Downloads ▼

ICN Weekly Dashboard
An Excel file detailing all ICNs and the product codes on each ICN. Updated weekly.

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Ongoing Improvements for ICNs
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