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Important Customer Notices (ICNs)

In response to customer feedback, you can now:

  • Access early information about potential supply disruption prior to a full ICN being published on our website – view Early Informs.
  • Have a ‘Forward View’ of pending contractual changes, please view the new page and log in for access.
  • Access more information on which products are listed on each ICN in the new ICN Weekly Dashboard.
    See our Downloads ▼ section to view this summary now.
  • Quickly display ICNs using Filter options.

Contractual Issue SecurAcath Fixation Devices (ICN 2283)

Ref: 2023/2283 - 25 September 2023

Important Customer Notice: Contract Update

We have been informed of a contractual change on SecurAcath Fixation Devices.

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Contractual Change Acquisition Of Cerus Endovascular (ICN 2278)

Ref: 2023/2278 - 18 September 2023

Important Customer Notice: Contract Update

We have been informed of a contractual change in the Cerus Endovascular portfolio.

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Contractual Change Biopsy Needle Products (ICN 2276)

Ref: 2023/2276 - 15 September 2023

Important Customer Notice: Pricing Update

We have been informed of a contractual change on Biopsy Needle Products.

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Pricing Update Disposable Continence Care Multiple Products (ICN 2218)

Ref: 2023/2218 - 31 August 2023

Important Customer Notice: Update

The affected product codes in the product listing are now inclusive of the new prices.

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Pricing Update Disposable Continence Multiple Products (ICN 2208)

Ref: 2023/2208 - 16 August 2023

Important Customer Notice: Update

The affected product codes in the product listing are now inclusive of the new prices.

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Pricing Update Essity UK Ltd Paper Hygiene Multiple Products (ICN 2210)

Ref: 2023/2210 - 4 August 2023

Important Customer Notice: Update

The affected product codes in the product listing are now inclusive of the new prices.

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Pricing Update Blood Collection Systems and Blood Lancets Multiple Products (ICN 2165)

Ref: 2023/2165 - 4 August 2023

Important Customer Notice: Update

We have been informed of an update to the contractual change on the Blood Collection Systems and Blood Lancets 2020 framework.

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Pricing Increase Disposable Continence Products (ICN 2088)

Ref: 2023/2088 - 14 April 2023

Important Customer Notice: Update

The new pricing related to the contractual change on Disposable Continence Products is now available.

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Pricing Update General Stationery (ICN 2074)

Ref: 2023/2074 - 21 March 2023

Important Customer Notice: Pricing Update

We have been informed of a contractual change on general stationery.

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Pricing Update Disposable Wipes and Skin Cleansing Multiple Products (ICN 1784)

Ref: 2022/1784 - 17 August 2022

Important Customer Notice: Pricing Update

We have been informed of a contractual change on Disposable Wipes and Skin Cleansing and Disinfection products.

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Downloads ▼

  • ICN Weekly Dashboard

    An Excel file detailing all ICNs and the product codes on each ICN. Updated weekly.
    Login to view the downloads