Skip to main content

Important Customer Notices (ICNs)

In response to customer feedback, you can now:

  • Access more information on which products are listed on each ICN in the new ICN Weekly Dashboard.
    See our Downloads ▼ section to view this summary now.
  • Quickly display ICNs using Filter options.
Showing 4 ICNs only belonging to tag: Contractual Change Clear filter

Featured

Product Update GOJO Industries Hand Hygiene and Associated Products and Services (ICN 2523)

Ref: 2024/2523 - 7 February 2025

Important Customer Notice: Update

Demand management has been removed from all Ecolab and Essity products.

Find out more

Personal Protective Equipment (PPE) Increased Demand Update (ICN 2790)

Ref: 2025 / 2790 - 29 January 2025

Important Customer Notice: Update

The following Type IIR masks are currently suspended: eDirect codes - BWG85083, BWM85043, BWM85049, BWM85050 and BWM85065. Stocked code - BWM85071.

Find out more

Supply Issues ICU Medical International Ltd Blood Gas Syringes FWC427 (ICN 2722)

Ref: 2024/2722 - 21 January 2025

Important Customer Notice: Update

The supply issue with Blood Gas Syringes from ICU Medical International Ltd is continuing.

Find out more

Pricing Update Patient Weighing Scales and Measuring Devices (ICN 2804)

Ref: 2025/2804 - 24 January 2025

Important Customer Notice: Pricing Update

We have been informed of a contractual change on Patient Weighing Scales and Measuring Devices.

Find out more

Pricing Update Johnson & Johnson Medical Ltd Surgiflo VAT (ICN 2791)

Ref: 2025/2791 - 9 January 2025

Important Customer Notice: Pricing Update

We have been informed of a price change on Haemostats in the Johnson & Johnson Medical Ltd Surgiflo range.

Find out more

Contractual Change Novation from Medline Scientific Limited to Sciquip Limited Laboratory Consumables (ICN 2675)

Ref: 2024/2675 - 26 November 2024

Important Customer Notice: Update

The contractual change due to a novation from Medline Scientific Limited to Sciquip Limited is continuing.

Find out more

Contractual Change Multiple Suppliers Examination Gloves (ICN 2571)

Ref: 2024/2571 - 6 November 2024

Important Customer Notice: Update

We have an update to the contractual change on Examination Gloves from multiple suppliers.

Find out more

Download our publications ▼

  • ICN Weekly Dashboard

    An Excel file detailing all ICNs and the product codes on each ICN. Updated weekly.
    Login to view the downloads