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Showing 10 News Stories only belonging to tag: Website and Systems Clear filter

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TR Reports - Weekly Transaction Figures

12 June 2025

A period of disruption affecting transactional reporting will be part of our ongoing transformation journey.

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TR Reports - Weekly Transaction Figures

12 June 2025

A period of disruption affecting transactional reporting will be part of our ongoing transformation journey.

Find out more

New NPCs for eDirect Special Delivery Services

22 May 2025

Special chargeable services for eDirect lines will now have NPC codes that begin with “X”.

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Minimum Order Value (MOV) Threshold Changes

15 May 2025

Through our Supplier Collaboration Programme we have removed or reduced MOV thresholds wherever possible.

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Tips When Searching For Stationery Items

1 February 2025

We have listened to your feedback and understand pain points when searching for stationery.

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Safeguarding Your Online Catalogue Account

2 September 2024

New minimum requirements introduced when changing or resetting your Online Catalogue and Ordering password.

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Improvements to Our eDirect Delivery Paperwork

27 August 2024

It should now be easier to identify which department a delivery needs to go to at point of receipt.

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PEPPOL and XML Web Service Improvements Planned

9 August 2024

We are planning to launch a new version of our PEPPOL / XML Web Service used by a growing number of NHS trusts

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Improvements to Online Catalogue and Ordering

24 July 2024

Key changes made to your Online Catalogue recently - please read this brief update for more information.

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New Product Complaint Form From 10 June 2024

13 June 2024

Replacing the old QPulse form with an improved customer Product Complaint Form for product and food complaints

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Customer Checklist For Ease Of Ordering

3 January 2024

Our top tips to ensure your orders can be as smooth as possible.

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