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Important Customer Notices (ICNs)

In response to customer feedback, you can now:

  • Access more information on which products are listed on each ICN in the new ICN Weekly Dashboard.
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Showing 10 ICNs only belonging to tag: Product Update Clear filter

Product Update Nationally Contracted Products (NCP) Medical Pulp (ICN 2908)

Ref: 2025/2908 - 2 June 2025

Important Customer Notice Status Update Type Product Update

The supplier Moulded Fibre Products (MFP) has informed us of a supply issue with a new product.

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Product Update GBUK Healthcare Open Suction Catheter Stockpile (ICN 2906)

Ref: 2025/2906 - 16 May 2025

Important Customer Notice Status Update Type Product Update

Following customer feedback, the direct substitution link for Open Suction Catheters has been reversed. GBUK products will not be auto substituted.

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Product Update Salter Labs T/A Airlife Microcuff® Endotracheal Tubes (ICN 2820)

Ref: 2025/2820 - 16 May 2025

Important Customer Notice Status Update Type Product Update

The transition of the Microcuff® range of Endotracheal Tubes to a new range is continuing.

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Product Update Moulded Fibre Products Limited Pulp Washbowl FSL2144 (ICN 2881)

Ref: 2025/2881 - 7 May 2025

Important Customer Notice Status Resolved Type Product Update

The product update due to a change in pack size with Pulp Washbowl products from Moulded Fibre Products Limited is now complete.

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Product Update Dakota Integrated Solutions Limited Thermal Wristband Cartridges (ICN 2869)

Ref: 2025/2869 - 30 April 2025

Important Customer Notice Status Update Type Product Update

The product update due to a new range of Thermal Wristband Cartridges from Dakota Integrated Solutions is continuing.

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Product Update Essity UK Tork Hand Towel Products MRT199 and MRT226 (ICN 2877)

Ref: 2025/2877 - 18 March 2025

Important Customer Notice Status New Type Product Update

The supplier Essity UK Tork has informed us of a product update with its Tork Xpress® Multifold Hand Towel products.

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Product Update B Braun Medical Ltd NRFit Spinal Needles New Generation of Products (ICN 2822)

Ref: 2025/2822 - 10 March 2025

Important Customer Notice Status Update Type Product Update

The product update with NRFit Spinal Needle products from B Braun Medical Ltd due to a new range of products is continuing.

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Product Update Multiple Suppliers NRFit™ Connectors (ICN 890)

Ref: 2019/890 - 10 February 2025

Important Customer Notice Status Update Type Product Update

NHS England has issued an update to the National Patient Safety Alert regarding the transition to NRFit™ Connectors for intrathecal and epidural procedures, and delivery of regional blocks.

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Product Update Nationally Contracted Products (NCP): General Wound Care (ICN 2586)

Ref: 2024/2586 - 19 July 2024

Important Customer Notice Status New Type Product Update

Due to the General Wound Care Nationally Contracted Products initiative coming to an end on 31 July 2024, we have taken the decision to revert to the originally awarded suppliers for the remainder of the framework agreement.

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Product Update Nationally Contracted Products (NCP): Blunt Fill Drawing Up Devices (ICN 2166)

Ref: 2023/2166 - 15 June 2023

Important Customer Notice Status New Type Product Update

Nationally Contracted Products (NCP) initiative is strategically co led by NHS Improvement and the Department of Health and is being operationalised through the NHS Supply Chain.

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  • ICN Weekly Dashboard

    An Excel file detailing all ICNs and the product codes on each ICN. Updated weekly.
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