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Important Customer Notices (ICNs)

In response to customer feedback, you can now:

  • Access more information on which products are listed on each ICN in the new ICN Weekly Dashboard.
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  • Quickly display ICNs using Filter options.
Showing 9 ICNs only belonging to tag: Product Update Clear filter

Product Update Polyco Healthline 6N Examination Gloves GN91 Notice of Alternative (ICN 3348)

Ref: 2026/3348 - 6 August 2026

Important Customer Notice Status Update Type Product Update

The phased replacement of GN91 examination gloves with GN90 examination gloves from Polyco Healthline is continuing.

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Product Update Molnlycke Health Care Biogel Super-Sensitive Surgeons Gloves (ICN 3334)

Ref: 2026/3334 - 4 August 2026

Important Customer Notice Status Resolved Type Product Update

The Biogel Super-Sensitive 975 range is being phased out and replaced by the Biogel Super-Sensitive 825 range.

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Product Update Cardinal Health UK Ltd Chest Drain Range of Products (ICN 3403)

Ref: 2026/3403 - 22 July 2026

Important Customer Notice Status Update Type Product Update

The discontinuation with the chest drain range from Cardinal Health UK Ltd is continuing.

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Product Update Multiple Suppliers NRFit™ Connectors (ICN 890)

Ref: 2019/890 - 15 July 2026

Important Customer Notice Status Resolved Type Product Update

We would like to update you with all the available products within NRFit™ range.

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Product Update Nationally Contracted Products (NCP)  Chlorine (ICN 3322)

Ref: 2026/3322 - 8 July 2026

Important Customer Notice Status Resolved Type Product Update

The supplier Guest Medical has informed us that this supply issue is now resolved.

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Product Update Molnlycke Healthcare Ltd and Valmy SAS Limited Isolation Gowns (ICN 3366)

Ref: 2026/3366 - 12 June 2026

Important Customer Notice Status New Type Product Update

During a routine product review, a small number of isolation gowns were found not to meet the required standards and have therefore been delisted from our online catalogue.

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Product Update Solventum (Formerly 3M Healthcare) Rebrand Changes to Product Packaging Multiple Products (ICN 3339)

Ref: 2026/3339 - 22 May 2026

Important Customer Notice Status New Type Product Update

The supplier 3M Healthcare became a standalone company called Solventum and is transitioning its branding in phases.

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Product Update Medline Industries Ltd Medium and High Concentration Oxygen Facemasks (ICN 3224)

Ref: 2026/3224 - 20 January 2026

Important Customer Notice Status New Type Product Update

The supplier Medline Industries Ltd has informed us of a product update with its Medium and High Concentration Oxygen Facemask products.

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Product Update Johnson & Johnson Medical Ltd Surgiflo Haemostats ELS041, ELS061, ELS065 and ELS115 (ICN 3177)

Ref: 2025/3177 - 8 December 2025

Important Customer Notice Status New Type Product Update

The supplier Johnson & Johnson Medical Ltd has informed us of a product update with its Surgiflo Haemostats product range.

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  • ICN Weekly Dashboard

    An Excel file detailing all ICNs and the product codes on each ICN. Updated weekly.
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