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Important Customer Notices (ICNs)

In response to customer feedback, you can now:

  • Access more information on which products are listed on each ICN in the new ICN Weekly Dashboard.
    See our Downloads ▼ section to view this summary now.
  • Quickly display ICNs using Filter options.
Showing 6 ICNs only belonging to tag: Product Update Clear filter

Product Update Dakota Integrated Solutions Limited Thermal Wristband Cartridges (ICN 2869)

Ref: 2025/2869 - 27 April 2026

Important Customer Notice Status Resolved Type Product Update

The product update due to a new range of thermal wristband cartridges from Dakota Integrated Solutions is now complete at present.

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Product Update Medline Industries Ltd Medium and High Concentration Oxygen Facemasks (ICN 3224)

Ref: 2026/3224 - 20 January 2026

Important Customer Notice Status New Type Product Update

The supplier Medline Industries Ltd has informed us of a product update with its Medium and High Concentration Oxygen Facemask products.

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Product Update Ontex UK Ltd Bodyworn Disposable Continence Pads (ICN 3184)

Ref: 2025/3184 - 12 December 2025

Important Customer Notice Status New Type Product Update

The supplier Ontex UK Ltd has informed us of a product update with its Disposable Continence Pads.

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Product Update Johnson & Johnson Medical Ltd Surgiflo Haemostats ELS041, ELS061, ELS065 and ELS115 (ICN 3177)

Ref: 2025/3177 - 8 December 2025

Important Customer Notice Status New Type Product Update

The supplier Johnson & Johnson Medical Ltd has informed us of a product update with its Surgiflo Haemostats product range.

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Product Update Multiple Suppliers NRFit™ Connectors (ICN 890)

Ref: 2019/890 - 6 November 2025

Important Customer Notice Status Update Type Product Update

We would like to update you with all the available products within NRFit™ range.

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Product Update Nationally Contracted Products (NCP): Blunt Fill Drawing Up Devices (ICN 2166)

Ref: 2023/2166 - 15 June 2023

Important Customer Notice Status New Type Product Update

Nationally Contracted Products (NCP) initiative is strategically co led by NHS Improvement and the Department of Health and is being operationalised through the NHS Supply Chain.

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  • ICN Weekly Dashboard

    An Excel file detailing all ICNs and the product codes on each ICN. Updated weekly.
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