In response to customer feedback, you can now:
Ref: 2025/3071 - 1 December 2025
Important Customer Notice Status Update Type Product Update
We are committed to providing timely updates via this ICN and through regular panels, including the Resilience and Service Support call.
Find out moreRef: 2025/3168 - 5 December 2025
Important Customer Notice Status New Type Product Update
The supplier Urgo Ltd has informed us of a product update with its Graduated Compression Hosiery products.
Find out moreRef: 2025/3101 - 3 December 2025
Important Customer Notice Status Update Type Product Update
Following a review of documentation provided by the supplier, progress has been made to ensure all product certification requirements are fully up to date, and many previously suppressed products are now available to order.
Find out moreRef: 2025/3164 - 2 December 2025
Important Customer Notice Status New Type Product Update
Our suppliers have provided us with information regarding closures over the festive period for eDirect products.
Find out moreRef: 2025/2822 - 1 December 2025
Important Customer Notice Status Resolved Type Product Update
The product update with NRFit Spinal Needle products from B Braun Medical Ltd due to a new range of products is now resolved.
Find out moreRef: 2025/3071 - 1 December 2025
Important Customer Notice Status Update Type Product Update
We are committed to providing timely updates via this ICN and through regular panels, including the Resilience and Service Support call.
Find out moreRef: 2025/2869 - 21 November 2025
Important Customer Notice Status Update Type Product Update
The product update due to a new range of Thermal Wristband Cartridges from Dakota Integrated Solutions is continuing.
Find out moreRef: 2025/3153 - 20 November 2025
Important Customer Notice Status New Type Product Update
The supplier P. Mulrine & Sons has informed us of a product update due to a formulation change with its Patient Feeding Juices.
Find out moreRef: 2019/890 - 6 November 2025
Important Customer Notice Status Update Type Product Update
We would like to update you with all the available products within NRFit™ range.
Find out moreRef: 2025/3083 - 3 November 2025
Important Customer Notice Status Update Type Product Update
We have added a supplier letter which provides more information on the product update with Suction Consumables and information regarding DEHP.
Find out moreRef: 2025/2820 - 31 October 2025
Important Customer Notice Status Resolved Type Product Update
The transition of the Microcuff® range of Endotracheal Tubes to a new range is now complete.
Find out moreRef: 2025/3133 - 30 October 2025
Important Customer Notice Status New Type Product Update
The supplier Siemens Healthcare Diagnostics Ltd has informed us of a product update with its Blood Gas Syringe products specifically the Siemens Healthineers Atellica VTR product range.
Find out moreRef: 2025/3029 - 26 September 2025
Important Customer Notice Status Update Type Product Update
The new range of 2026 Diaries and Planners from Lyreco are available to order.
Find out moreRef: 2025/3095 - 19 September 2025
Important Customer Notice Status New Type Product Update
The suppliers Becton Dickinson (BD) have informed us of a product update with their Infusion Pumpsspecifically BodyComm™ 3.3 Software products.
Find out moreRef: 2025/2906 - 16 May 2025
Important Customer Notice Status Update Type Product Update
Following customer feedback, the direct substitution link for Open Suction Catheters has been reversed. GBUK products will not be auto substituted.
Find out moreRef: 2024/2586 - 19 July 2024
Important Customer Notice Status New Type Product Update
Due to the General Wound Care Nationally Contracted Products initiative coming to an end on 31 July 2024, we have taken the decision to revert to the originally awarded suppliers for the remainder of the framework agreement.
Find out more