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Important Customer Notices (ICNs)

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Showing 15 ICNs only belonging to tag: Product Update Clear filter

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Product Update Winter Preparedness 2025 / 2026 – Strengthening Our Response (ICN 3071)

Ref: 2025/3071 - 15 December 2025

Important Customer Notice Status Update Type Product Update

We are committed to providing timely updates via this ICN and through regular panels, including the Resilience and Service Support call.

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Product Update eDirect Supplier Closures Over the Festive Period (ICN 3164)

Ref: 2025/3164 - 2 December 2025

Important Customer Notice Status New Type Product Update

Our suppliers have provided us with information regarding closures over the festive period for eDirect products.

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Product Update GBUK Healthcare Prefilled Syringe Externally Sterile Products (ICN 3196)

Ref: 2025/3196 - 19 December 2025

Important Customer Notice Status New Type Product Update

The supplier GBUK Healthcare has informed us of a product update with its Prefilled Syringe Externally Sterile products.

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Product Update Winter Preparedness 2025 / 2026 – Strengthening Our Response (ICN 3071)

Ref: 2025/3071 - 15 December 2025

Important Customer Notice Status Update Type Product Update

We are committed to providing timely updates via this ICN and through regular panels, including the Resilience and Service Support call.

Find out more

Product Update Locamed Ligation, Stapling, Laparoscopic Instruments and Trocars (ICN 3101)

Ref: 2025/3101 - 15 December 2025

Important Customer Notice Status Resolved Type Product Update

The product update due to a documentation review with products supplied by Locamed is now complete.

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Product Update Ontex UK Ltd Bodyworn Disposable Continence Pads (ICN 3184)

Ref: 2025/3184 - 12 December 2025

Important Customer Notice Status New Type Product Update

The supplier Ontex UK Ltd has informed us of a product update with its Disposable Continence Pads.

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Product Update GBUK Healthcare Open Suction Catheter Stockpile (ICN 2906)

Ref: 2025/2906 - 10 December 2025

Important Customer Notice Status Resolved Type Product Update

The product update with Open Suction Catheters due to a stockpile is now resolved.

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Product Update Johnson & Johnson Medical Ltd Surgiflo Haemostats ELS041, ELS061, ELS065 and ELS115 (ICN 3177)

Ref: 2025/3177 - 8 December 2025

Important Customer Notice Status New Type Product Update

The supplier Johnson & Johnson Medical Ltd has informed us of a product update with its Surgiflo Haemostats product range.

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Product Update Urgo Ltd Graduated Compression Hosiery Products (ICN 3168)

Ref: 2025/3168 - 5 December 2025

Important Customer Notice Status New Type Product Update

The supplier Urgo Ltd has informed us of a product update with its Graduated Compression Hosiery products.

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Product Update eDirect Supplier Closures Over the Festive Period (ICN 3164)

Ref: 2025/3164 - 2 December 2025

Important Customer Notice Status New Type Product Update

Our suppliers have provided us with information regarding closures over the festive period for eDirect products.

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Product Update B Braun Medical Ltd NRFit Spinal Needles New Generation of Products (ICN 2822)

Ref: 2025/2822 - 1 December 2025

Important Customer Notice Status Resolved Type Product Update

The product update with NRFit Spinal Needle products from B Braun Medical Ltd due to a new range of products is now resolved.

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Product Update Dakota Integrated Solutions Limited Thermal Wristband Cartridges (ICN 2869)

Ref: 2025/2869 - 21 November 2025

Important Customer Notice Status Update Type Product Update

The product update due to a new range of Thermal Wristband Cartridges from Dakota Integrated Solutions is continuing.

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Product Update P. Mulrine & Sons Patient Feeding Fruit Juices Formulation Change AAB85000 and AAB85001 (ICN 3153)

Ref: 2025/3153 - 20 November 2025

Important Customer Notice Status New Type Product Update

The supplier P. Mulrine & Sons has informed us of a product update due to a formulation change with its Patient Feeding Juices.

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Product Update Multiple Suppliers NRFit™ Connectors (ICN 890)

Ref: 2019/890 - 6 November 2025

Important Customer Notice Status Update Type Product Update

We would like to update you with all the available products within NRFit™ range.

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Product Update Siemens Healthcare Diagnostics Ltd Blood Gas Syringe Products (ICN 3133)

Ref: 2025/3133 - 30 October 2025

Important Customer Notice Status New Type Product Update

The supplier Siemens Healthcare Diagnostics Ltd has informed us of a product update with its Blood Gas Syringe products specifically the Siemens Healthineers Atellica VTR product range.

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Product Update Lyreco 2026 Diaries and Planners (ICN 3029)

Ref: 2025/3029 - 26 September 2025

Important Customer Notice Status Update Type Product Update

The new range of 2026 Diaries and Planners from Lyreco are available to order.

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Product Update Nationally Contracted Products (NCP): Blunt Fill Drawing Up Devices (ICN 2166)

Ref: 2023/2166 - 15 June 2023

Important Customer Notice Status New Type Product Update

Nationally Contracted Products (NCP) initiative is strategically co led by NHS Improvement and the Department of Health and is being operationalised through the NHS Supply Chain.

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