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Important Customer Notices (ICNs)

In response to customer feedback, you can now:

  • Access more information on which products are listed on each ICN in the new ICN Weekly Dashboard.
    See our Downloads ▼ section to view this summary now.
  • Quickly display ICNs using Filter options.
Showing 4 ICNs only belonging to tag: Supplier Update Clear filter

Featured

Supply Issues Stryker Cyber Attack (ICN 3289)

Ref: 2026/3289 - 12 March 2026

Important Customer Notice Status New Type Supplier Update

Stryker is experiencing a global network disruption to its IT systems as a result of a cyber-attack. Their teams are working rapidly to understand the impact of the attack.

Find out more

Supply Issues GAMA Healthcare Ltd eDirect Products Warehouse Closure (ICN 3284)

Ref: 2026/3284 - 11 March 2026

Important Customer Notice Status New Type Supplier Update

The supplier Gama Healthcare Ltd has informed us of a warehouse closure due to their annual stock take.

Find out more

Supply Issues Stryker Cyber Attack (ICN 3289)

Ref: 2026/3289 - 12 March 2026

Important Customer Notice Status New Type Supplier Update

Stryker is experiencing a global network disruption to its IT systems as a result of a cyber-attack. Their teams are working rapidly to understand the impact of the attack.

Find out more

Supply Issues Owen Mumford Ltd Warehouse Closure Annual Stock Take eDirect Products (ICN 3288)

Ref: 2026/3288 - 12 March 2026

Important Customer Notice Status New Type Supplier Update

The supplier Owen Mumford Ltd has informed us of its warehouse closure due to their annual stock take.

Find out more

Supply Issues GAMA Healthcare Ltd eDirect Products Warehouse Closure (ICN 3284)

Ref: 2026/3284 - 11 March 2026

Important Customer Notice Status New Type Supplier Update

The supplier Gama Healthcare Ltd has informed us of a warehouse closure due to their annual stock take.

Find out more

Supply Issues Greiner Bio-One Ltd Blood Collection Products Regulatory Inform (ICN 2802)

Ref: 2025/2802 - 12 January 2026

Important Customer Notice Status Update Type Supplier Update

The derogation with Blood Collection products from Greiner Bio-One Ltd is continuing.

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