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Important Customer Notices (ICNs)

In response to customer feedback, you can now:

  • Access more information on which products are listed on each ICN in the new ICN Weekly Dashboard.
    See our Downloads ▼ section to view this summary now.
  • Quickly display ICNs using Filter options.
Showing 4 ICNs only belonging to tag: Supplier Update Clear filter

Supply Issues Denroy Plastics Mask Respirator Products Summer Warehouse Closure BWG85012 and BWG85051 (ICN 3399)

Ref: 2026/3399 - 20 July 2026

Important Customer Notice Status Resolved Type Supplier Update

The supplier Denroy Plastics has now reopened after their summer closure.

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Supply Issues Fresenius Medical Care System Closure/Upgrade eDirect Products (ICN 3407)

Ref: 2026/3407 - 17 July 2026

Important Customer Notice Status New Type Supplier Update

The supplier Fresenius Medical Care has informed us of a planned system upgrade (ERP implementation) which will temporarily affect order processing for its Renal Product portfolio.

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Supply Issues GBUK Warehouse Closure for Annual Stock Take eDirect Products (ICN 3365)

Ref: 2026/3365 - 6 July 2026

Important Customer Notice Status Resolved Type Supplier Update

The annual stock take and ERP system update from GBUK and GS Medical Ltd is now complete.

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Supply Issues Greiner Bio-One Ltd Blood Collection Products Regulatory Inform (ICN 2802)

Ref: 2025/2802 - 28 May 2026

Important Customer Notice Status Update Type Supplier Update

The derogation with blood collection products from Greiner Bio-One is continuing.

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  • ICN Weekly Dashboard

    An Excel file detailing all ICNs and the product codes on each ICN. Updated weekly.
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