Important Customer Notices (ICNs)

In response to customer feedback, you can now:

Access more information on which products are listed on each ICN in the new ICN Weekly Dashboard.
See our Downloads ▼ section to view this summary now.
Quickly display ICNs using Filter options.

Ref: 2026/3365 - 12 June 2026

Important Customer Notice Status New Type Supplier Update

The supplier GBUK has advised that they will be closing temporarily to carry out their annual stock take and an ERP system update.

Ref: 2025/2802 - 28 May 2026

Important Customer Notice Status Update Type Supplier Update

The derogation with blood collection products from Greiner Bio-One is continuing.

Ref: 2026/3288 - 7 May 2026

Important Customer Notice Status Resolved Type Supplier Update

The supplier Owen Mumford has informed us their annual stock take is now complete.

Ref: 2026/3289 - 6 May 2026

Important Customer Notice Status Update Type Supplier Update

Stryker’s supply, manufacturing, and operational capabilities are now fully back to business as usual.

Ref: 2026/3306 - 21 April 2026

Important Customer Notice Status Resolved Type Supplier Update

The system upgrade at Terumo has now been completed.

Ref: 2026/3290 - 18 March 2026

Important Customer Notice Status New Type Supplier Update

The supplier Blatchford Limited has informed us that they will be closed for their annual stock take.

ICN Weekly Dashboard
An Excel file detailing all ICNs and the product codes on each ICN. Updated weekly.