Customer Services

Information, help, support and guidance

Important Notices

Important Notices

Product recalls, medical device alerts, field safety notices, delistings and other product changes.

Out of Hours and Emergency Deliveries

How to make urgent and emergency orders for products.

Customer Service Teams

Here you can find contact details for all of our regional Customer Services teams.

User Guides

Creating an account, user guides and system support.

Ordering, Delivery, Invoicing, Returns

How to order, delivery, invoice and returns information.

Latest Customer Notices

21 September 2017

RecallSynergy Health Recall

19 September 2017

Temporary Supply IssuesMeditech Endometrial Sampler FGR478

8 September 2017

Temporary Supply IssuesBTB271 Polymer Aprons - HPC Healthline

8 September 2017

Temporary Supply IssuesBaxter Healthcare FTK648 Temporary Supply Issues

7 September 2017

Field Safety NoticeConvaTec High Concentration Oxygen Masks

Delivering value to the NHS