Customer Services

Information, help, support and guidance

Important Notices

Important Notices

Product recalls, medical device alerts, field safety notices, delistings and other product changes.

Out of Hours and Emergency Deliveries

How to make urgent and emergency orders for products.

Customer Service Teams

Here you can find contact details for all of our regional Customer Services teams.

User Guides

Creating an account, user guides and system support.

Ordering, Delivery, Invoicing, Returns

How to order, delivery, invoice and returns information.

Latest Customer Notices

18 April 2018

Temporary Supply IssuesAskina Wound Care Range

16 April 2018

ResolvedAccrington Surgical Instruments

13 April 2018

UpdateSmiths Medical Products

13 April 2018

Temporary Supply IssuesMedical Pulp Update

Delivering value to the NHS