Customer Services

Information, help, support and guidance

Important Notices

Important Notices

Product recalls, medical device alerts, field safety notices, delistings and other product changes.

Out of Hours and Emergency Deliveries

How to make urgent and emergency orders for products.

Customer Service Teams

Here you can find contact details for all of our regional Customer Services teams.

User Guides

Creating an account, user guides and system support.

Ordering, Delivery, Invoicing, Returns

How to order, delivery, invoice and returns information.

Latest Customer Notices

21 July 2017

Temporary Supply IssuesJohnson & Johnson Medical Devices System Issues

19 July 2017

Medical Device AlertNHS Improvement Patient Safety Alert 5 July 2017

10 July 2017

Contract UpdateCardiology Framework - Suspended Lines

5 July 2017

Temporary Supply IssuesPolymer - Aprons

5 July 2017

Field Safety NoticeCellPath VFM Slides and Coverslips

27 June 2017

Product UpdateProduct Discontinuation Tea Bags ACT207

Urgent Service Updates

19/07 13:42Integrity Devices Ltd has confirmed to NHS Supply Chain that they have now resolved the patent challenge against FSB1753, FSB1755, FSB1756 & FSB1758.

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