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Customer Services Teams

How to use this page:

  • Please select from the menu options (or scroll) to the correct team before contacting us.
  • Check the Distribution Centre for the region – for example in the North team, colleagues are aligned to either Runcorn (west) or Normanton (east).
Rebecca Allen in Customer Services

North

Catherine Moran

Customer Services Team Leader

North West England Gorsey Point Distribution Centre

catherine.moran@supplychain.nhs.uk

03000 136 202

Christian Ditchfield

Customer Services Team Leader

North East England Normanton Distribution Centre

christian.ditchfield@supplychain.nhs.uk

03000 136 201

Regional Customer Services Manager

Christopher Davidson

Regional Customer Services Manager – North

christopher.davidson@supplychain.nhs.uk

03000 136 202

North Region displayed on a map

Central and South West

Emma Pirnat

Customer Services Team Leader

North Midlands Alfreton Distribution Centre

emma.pirnat@supplychain.nhs.uk

03000 136 203

Jade Beadle

Customer Services Team Leader

South West England Bridgwater Distribution Centre

jade.beadle@supplychain.nhs.uk

03000 136 205

Rekha Elesmore

Customer Services Team Leader

South Midlands Rugby Distribution Centre

rekha.elesmore@supplychain.nhs.uk

03000 136 204

Regional Customer Services Manager

Rebecca Allen

Regional Customer Services Manager

Central and South West

rebecca.allen@supplychain.nhs.uk

03000 136 203

Kelly Hill

Assistant Regional Customer Service Manager

Central and South West

kelly.hill1@supplychain.nhs.uk

03000 136 203

Central and South West Region displayed on a map

South and East

April Archer

Customer Services Team Leader

East of England – Suffolk Park

april.archer@supplychain.nhs.uk

03000 136 207

Lee Waterfield

Customer Services Team Leader

Southern England Maidstone Distribution Centre

lee.waterfield@supplychain.nhs.uk

03000 136 206

Regional Customer Services Manager

Sarah Smyth

Regional Customer Services Manager – South and East

sarah.smyth@supplychain.nhs.uk

03000 136 206

South and East Region displayed on a map

Home Delivery Service Enquiries

Home Delivery Service (Customer Services)

Home.delivery@supplychain.nhs.uk

0800 030 4466 (Patient line)
0800 141 2255 (Health Care Professionals’ line)

General Customer Feedback

For general enquiries please contact your Customer Services Advisor or email:

We do recognise that occasionally we may not live up to your expectations. If you would like to provide us with any feedback or suggest a way in which we could serve you better, please see our Useful Links section for further details on how to do so.