Customer Service Teams
How to use this page:
- Please select from the menu options (or scroll) to the correct team before contacting us.
- Check the Distribution Centre for the region – for example in the North team, colleagues are aligned to either Runcorn (west) or Normanton (east).
North
Catherine Moran
Customer Services Team Leader
North West England Runcorn Distribution Centre
catherine.moran@supplychain.nhs.uk
03000 136 202
Julie Southall
Customer Services Team Leader
North East England Normanton Distribution Centre
julie.southall@supplychain.nhs.uk
03000 136 201
Regional Customer Services Manager
Christopher Davidson
Regional Customer Services Manager – North
christopher.davidson@supplychain.nhs.uk
03000 136 202
Central and South West
Alison Booth
Assistant Customer Service Manager
South Midlands Rugby Distribution Centre
Alison.Booth@supplychain.nhs.uk
03000 136 204
Jade Smith
Customer Services Team Leader
South West England Bridgwater Distribution Centre
03000 136 205
Lauren Davis
Customer Services Team Leader
South Midlands Rugby Distribution Centre
lauren.davis@supplychain.nhs.uk
03000 136 204
Rekha Elesmore
Customer Services Team Leader
North Midlands Alfreton Distribution Centre
rekha.elesmore@supplychain.nhs.uk
03000 136 203
Regional Customer Services Manager
Kelly Hill
Regional Customer Service Manager
Central and South West Alfreton Distribution Centre
kelly.hill1@supplychain.nhs.uk
03000 136 203
South and East
April Archer
Customer Services Team Leader
East of England – Suffolk Park
april.archer@supplychain.nhs.uk
03000 136 207
Lee Waterfield
Customer Services Team Leader
Southern England Maidstone Distribution Centre
lee.waterfield@supplychain.nhs.uk
03000 136 206
Regional Customer Services Manager
Sarah Smyth
Regional Customer Services Manager – South and East
sarah.smyth@supplychain.nhs.uk
03000 136 206
Home Delivery Service Enquiries
Home Delivery Service (Customer Services)
Home.delivery@supplychain.nhs.uk
0800 030 4466 (Patient line)
0800 141 2255 (Health Care Professionals’ line)
General Customer Feedback
For general enquiries please contact your Customer Services Advisor or email:
Customer Service
We do recognise that occasionally we may not live up to your expectations. If you would like to provide us with any feedback or suggest a way in which we could serve you better, please see our Useful Links section for further details on how to do so.