Customer Services

Information, help, support and guidance

North

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Christopher Davidson

Regional Customer Services Manager

Email: christopher.davidson@supplychain.nhs.uk

North East England Normanton Distribution Centre

Julie Southall

Customer Services Team Leader

Tel: 01928 240562 Email:julie.southall@supplychain.nhs.uk

North West England Runcorn Distribution Centre

Cathy Southern

Customer Services Team Leader

Tel: 01928 240564 Email:cathy.southern@supplychain.nhs.uk

Central and South West

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Sarah Young

Regional Customer Services Manager

Email: sarah.young@supplychain.nhs.uk

TBC

Assistant Regional Customer Services Manager

Email: TBC

North Midlands Alfreton Distribution Centre

Wendy Nye

Customer Services Team Leader

Tel:01623 587173
Email:wendy.nye@supplychain.nhs.uk

South Midlands Rugby Distribution Centre

Leah Elliott

Customer Services Team Leader

Tel:01623 587092 Email:leah.elliott@supplychain.nhs.uk

South West England Bridgwater Distribution Centre

Rebecca Allen

Customer Services Team Leader

Tel:01623 587165 Email: rebecca.allen@supplychain.nhs.uk

South and East

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Sarah Smyth

Regional Customer Services Manager

Email: sarah.smyth@supplychain.nhs.uk

Southern England Maidstone Distribution Centre

Lee Waterfield

Customer Services Team Leader

Tel:01622 402669 Email:lee.waterfield@supplychain.nhs.uk

East of England Bury Distribution Centre

April Archer

Customer Services Team Leader

Tel:01622 402691 Email:april.archer@supplychain.nhs.uk

Home Delivery Service Enquiries

Cheryl Murray

Customer Services Manager

Team Leaders: Nicola McDonnell, Danielle Haigh and Sarah Swain.

Patient Line : 0800 030 4466
Health Care Professionals : 0800 141 2255
Fax 01924 328835

Email: homedelivery@nhs.net

Customer Feedback

For general enquiries please contact your Customer Service Advisor or email customer.service@supplychain.nhs.uk

We do recognise that occasionally we may not live up to your expectations. So, if you would like to provide customer feedback or suggest a way in which we could have served you better, please click here for details.

 

Urgent Service Updates

23/05 11:10The supply issue at NHS Supply Chain’s National Distribution Centre (NDC) in Rugby is now resolved. The technical issue with the affected “storage tower” has been corrected and the 384 products previously affected are now available to order.

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