Customer Newsletter – August 2025
Welcome to our bi-monthly customer newsletter, bringing together our latest news and updates in an easy to read format. We would welcome your feedback on any topics you would like us to include in future editions. You can do this by contacting:
Customer and Supplier Communications
The NHS 10 Year Plan
Andrew New, chief executive of NHS Supply Chain, has responded to the NHS 10 Year Plan.
Read his statement welcoming the publication of the plan and what we’re doing to support it.
Pilot Trust to Roll Out New Online Catalogue
Due to the improved functionality, Manchester University NHS Foundation Trust, one of our pilot trusts is to roll out access to our new Online Catalogue, to its Scan4Safety team.
The Economist Publishes Blog from Heidi Barnard
Read how, as one of the UK’s largest public-sector carbon emitters, the NHS is leveraging its procurement power to lead systemic change.
Regional Advisory Forum Key Messages
July’s Regional Advisory Forum Key Messages documents have been published. Find out what was discussed in last month’s meetings.
August Bank Holiday Deliveries
We will be closed for ordering and deliveries on Monday 25 August 2025. View our adjusted delivery days to plan ahead and minimise disruptions.
Sustainable Innovation – Pee in a Pot
A new urine testing pulp vessel for collecting samples – a sustainable innovation developed within the NHS.
A Sustainable Healthcare Logistics Success Story
Discover how simple changes improved logistics at Hampshire Hospitals with key NHS partners.
Chairing the Thirteenth NIVAS Conference
Maya Aquino-Guerrero our Clinical Specialist shares her insight into chairing NIVAS 2025, a barrier breaking success in Bristol.
Enhancements to TR Reports
Find out about the recent improvements we’ve made to our TR18, TR21 and TR22 transactional reports.
Voice of the Customer Team
Customer Panel for Diagnostic Equipment Framework Renewals
Opportunity to provide recommendations for External Defibrillation Devices and Cardiac Diagnostics Equipment (ECG) framework strategies.
Customer Panel for Cleaning Cloths NCP Programme
Jointly define an optimal product specification, establish a scoring methodology to compare product performance, delivering an NCP providing the four cloth colourways.
Clinical Alternative Products Support
The outputs from the fortnightly Clinical Alternatives Products Support Call are detailed on this page.
Register to Join Our Customer Panels
If you would like to be an attendee at one of our key panels or working groups, please complete this form.