Customer Newsletter – February 2026
Welcome to our bi-monthly customer newsletter, bringing together our latest news and updates in an easy to read format.
NHS Core List is Now Live
Learn more about the NHS Core List, the product categories that are part of phase one and what this means for you.
Password Update for Online Services
We are improving password security across several online services by introducing new requirements when changing or resetting your password, or when it expires.
New Radiotherapy Machines for the NHS
Read how we are supporting the NHS to treat cancer patients quicker with the supply of 28 new linear accelerator radiotherapy systems to cancer centres.
Female External Catheter: UHL Results
Discover how a female external catheter at UHL improved patient comfort and delivered meaningful cost savings across clinical teams.
Clinical Community Spotlight – David Newton
David Newton, Clinical Lead shares insight into his varied career and work on the Inventory Management System (IMS) programme.
Keeping Patients at the Heart of Care
Clinical Specialist Ellie Addison ensures community voices are heard as Chair of Healthwatch Fenland Health and Care Forum.
Highlights from the January HFMA VBP Webinar
Discover key insights from our HFMA webinar on how Value Based Procurement and Value Based Healthcare align to deliver better patient outcomes.
Cardiac Remote Monitoring – The Patients Story
Supporting Heart Month – hear from clinicians and patients about the difference Cardiac Remote Monitoring for pacemakers is making at UHL.
Getting More Value from Your Capital Budget
By utilising our Multi Trust Aggregation dates, we make it easier for trusts to collaborate their capital equipment requirements creating better value.
Upcoming Bank Holiday Delivery Schedules
We will be closed for ordering and deliveries on the April and May Bank Holidays. View our revised delivery schedule to plan your orders.
Voice of the Customer Team
Procurement Panel for Renal Replacement Therapies Framework Renewal
Join our various panels to discuss pain points, expectations and opportunities for Renal Replacement Therapies.
Customer Panel for Clinical and Sharps Waste Management Framework Renewal
Join our Clinical and Procurement panels to discuss the framework renewal for Clinical and Sharps Waste Management.
Customer Panel for Cloths NCP
Join our customer panel to discuss the Nationally Contracted Products for Cloths.
NHS Supply Chain Procurement Leaders Network
We are hosting a quarterly call for senior procurement leaders to provide a single, consistent update on key organisational projects and programmes. View the slides from February’s meeting to see what was discussed.
New Frameworks
Links section
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Events
Here you can find information about forthcoming events, details about past events and supporting information.
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Savings
View all of our savings opportunities here.
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Important Customer Notices (ICNs)
View our Important Customer Notices - for example Supply Issues, Field Safety Notices or Product Updates.
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National Advisory Board Key Messages
December's National Advisory Board Key Messages document has been published. Find out what was discussed in the meetings.