Customer Newsletter – December 2025
Welcome to our bi-monthly customer newsletter, bringing together our latest news and updates in an easy to read format.

Our New Online Catalogue Video
We are now well into activating our first tranche of users and have had a great response from those involved.
See our latest update and watch our new video which shows the look and benefits of the new online catalogue.

NHS Supply Chain Modernisation
We have received approval from Government to proceed with our NHS Supply Chain Modernisation Programme.
Watch our new video which addresses some of the initial questions we have received from stakeholders.
IMS: Win at the HCSA Awards
Read how our Inventory Management Solutions (IMS) and Point of Care (PoC) programme has been recognised for cross functional collaboration.
Heather Tierney-Moore Patron of Cavell
Our Chair Heather Tierney-Moore OBE has been appointed as patron of Cavell, a charity that supports nurses and midwives.
Winter Planning Updates
Keep up to date with what we’re doing to help you plan ahead and minimise disruptions over the winter period.
Clinical Community Spotlight
This month in our Clinical Community Spotlight, you can read about Theresa Bowles, our Clinical Specialist.
South Yorkshire ICS’ £553,000 Savings on Suture Switch
Read how smart procurement delivers patient care, resilience, and financial sustainability.
How VBP Cut Hernia Recurrence and NHS Costs
Cut costs, boost outcomes: learn how second-gen mesh delivers £1.57 million savings for the NHS.
Manchester ICS Slide Sheet Standardisation
Read how Manchester ICS unites to standardise slide sheets, cutting costs and boosting efficiency.
Save on Your Capital Diagnostic Equipment
See the latest opportunities to modernise your Diagnostic Equipment whilst maximising savings.
Voice of the Customer Team
Customer Panel for Pathology Managed Services Group
Clinical and Procurement panels to discuss pain points, expectations and opportunities for Pathology Managed Services.
Customer Panel for Point of Care Testing (POCT) Framework Renewal
Clinical and Procurement panels to discuss the framework renewal for Point of Care Testing.
Clinical Alternative Products Support
The outputs from the fortnightly Clinical Alternatives Products Support Call are detailed on this page.
Register to Join Our Customer Panels
If you would like to be an attendee at one of our key panels or working groups, please complete this form.
New Frameworks
Links section
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Events
Here you can find information about forthcoming events, details about past events and supporting information.
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Savings
View all of our savings opportunities here.
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National Advisory Board Key Messages
October's National Advisory Forum Key Messages document has been published. Find out what was discussed in the meetings.
