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Customer Newsletter – December 2025

16 December 2025

Welcome to our bi-monthly customer newsletter, bringing together our latest news and updates in an easy to read format.

Thank you to those that have already completed our communication survey, if you have not already, there is still time to help us shape how our communication with you supports your work and keeps you informed about what matters most.

Newsletter and Social Media Survey

We want to make sure we fully understand how trusts view Value-Based Healthcare (VBHC) and what it means for your priorities. Your feedback will help us ensure our approach supports your needs. Please take a moment to answer our quick poll.

Value-Based Health Care Survey

Online Catalogue Image

Our New Online Catalogue Video

We are now well into activating our first tranche of users and have had a great response from those involved.

See our latest update and watch our new video which shows the look and benefits of the new online catalogue.

Read about our Modernisation Programme

NHS Supply Chain Modernisation

We have received approval from Government to proceed with our NHS Supply Chain Modernisation Programme.

Watch our new video which addresses some of the initial questions we have received from stakeholders.

Voice of the Customer Team

Customer Panel for Pathology Managed Services Group

Clinical and Procurement panels to discuss pain points, expectations and opportunities for Pathology Managed Services.

Customer Panel for Point of Care Testing (POCT) Framework Renewal

Clinical and Procurement panels to discuss the framework renewal for Point of Care Testing.

Clinical Alternative Products Support

The outputs from the fortnightly Clinical Alternatives Products Support Call are detailed on this page.

Register to Join Our Customer Panels

If you would like to be an attendee at one of our key panels or working groups, please complete this form.