Website and Systems

Enhancements to the Product Catalogues (Category Tower 6)

11 November 2020

Improving classification of products and devices is part of ensuring that we are easier to do business with.

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Improvements to Your Online Catalogue and Ordering Experience

8 October 2020

In response to your feedback - an improved user experience when ordering and using your Online Catalogue.

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Changes To Order Confirmations

25 September 2020

Our latest CTR update will change order confirmations for orders placed outside of our eCommerce Platform.

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Search: Improvements to Searching for Important Customer Notices

18 September 2020

Find out how to search for and keep up to date with temporary supply issues, safety issues and product updates

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Preparing for eDC and eDC Gold Android devices

12 June 2020

The latest details on the Android devices implementation across our network.

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Bury St Edmunds to Suffolk Park

29 May 2020

Information for customers transitioning to our Suffolk Park Regional Distribution Centre.

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System Account Hierarchy

13 March 2020

We are making essential changes involving the introduction of unique district identifiers to all of our customers.

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Product Availability Dates Now Available To View

21 February 2020

Online Catalogue and Ordering system now provides a due date status against products showing as out of stock.

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Online Catalogue – Keep Up To Date With Product Changes

29 January 2020

Find out how to stay informed about product changes by using the amendments section of our online catalogue.

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System Maintenance: Website ‘Outage’ Possible in January

14 January 2020

Website services will possibly be affected during one evening (14 January 2020).

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