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Website and Systems

TR Reports - Weekly Transaction Figures

8 November 2024

A period of disruption affecting transactional reporting will be part of our ongoing transformation journey.

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Safeguarding Your Online Catalogue Account

2 September 2024

New minimum requirements introduced when changing or resetting your Online Catalogue and Ordering password.

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Improvements to Our eDirect Delivery Paperwork

27 August 2024

It should now be easier to identify which department a delivery needs to go to at point of receipt.

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PEPPOL and XML Web Service Improvements Planned

9 August 2024

We are planning to launch a new version of our PEPPOL / XML Web Service used by a growing number of NHS trusts

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Improvements to Online Catalogue and Ordering

24 July 2024

Key changes made to your Online Catalogue recently - please read this brief update for more information.

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New Product Complaint Form From 10 June 2024

13 June 2024

Replacing the old QPulse form with an improved customer Product Complaint Form for product and food complaints

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Customer Checklist For Ease Of Ordering

3 January 2024

Our top tips to ensure your orders can be as smooth as possible.

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How You Can Stay Informed of Price Changes

30 May 2023

Learn more about the ways you can stay abreast of pending and actual price changes to products we supply.

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Ongoing Improvements for ICNs

16 March 2023

We are responding to your feedback and improving notices about supply issues and safety alerts.

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Tips for searching for stationery items on the online catalogue

10 June 2022

We have listened to your feedback and understand pain points when searching for stationery read our hits and tips here.

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