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Important Customer Notices (ICNs)

In response to customer feedback, you can now:

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Showing 76 ICNs only belonging to tag: Supply Disruption Clear filter

Featured

Supply Issues Heraeus Medical Bone Cement Products (ICN 3261)

Ref: 2026/3261 - 14 October 2026

Important Customer Notice Status Update Type Supply Disruption

Heraeus continues to reintroduce products back into the UK market in a phased way that ensures continuity of supply.

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Supplier Update Boston Scientific Cyber Attack  (ICN 3464)

Ref: 2026/3464 - 25 September 2026

Important Customer Notice Status Resolved Type Supply Disruption

Manufacturing and distribution levels are back to business-as-usual levels.

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Supply Issues Johnson & Johnson Medical Ltd Surgical Surgical Staplers FGE8405, FGE8409 and FGE9493 (ICN 3023)

Ref: 2025/3023 - 27 October 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with surgical staplers from Johnson & Johnson has improved.

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Supply Issues Olympus Keymed Ltd Energy Devices FGE4025, FGE4026 and FGE4027 (ICN 3171)

Ref: 2025/3171 - 27 October 2026

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with energy devices from Olympus Keymed is now resolved.

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Supply Issues PDI (EMEA) Ltd Skin Disinfectant Biocide DEC85019 (ICN 3423)

Ref: 2026/3423 - 27 October 2026

Important Customer Notice Status Update Type Supply Disruption

The supplier PDI (EMEA) Limited has informed us of a supply issue with its skin disinfectant biocide product.

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Supply Issues Flexicare Medical Ltd Peak Flow Meter Mouthpiece FDD467 (ICN 3112)

Ref: 2025/3112 - 27 October 2026

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with respiratory solutions from Flexicare Medical has improved.

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Supply Issues Johnson & Johnson Medical Ltd Laparoscopic Instruments FGS135, FGS124, FGS125 and FGE9476 (ICN 3110)

Ref: 2025/3110 - 27 October 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with laparoscopic instruments from Johnson & Johnson Medical is continuing.

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Supply Issues Cardinal Health UK Ltd Anti-Embolism Stockings EGD022, EGD033, EGD036 and EGD437 (ICN 3441)

Ref: 2026/3441 - 27 October 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with anti-embolism stocking products from Cardinal Health UK has improved.

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Supply Issues Schuco International (London) Ltd Dermatoscope Accessories FBF2731 and FBF2730 (ICN 3498)

Ref: 2026/3498 - 26 October 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with dermatoscope accessories from Schuco International is continuing.

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Supply Issues GE Medical Blood Pressure Cuffs FJH9955, FJH9958 and FJH10023 (ICN 3525)

Ref: 2026/3525 - 26 October 2026

Important Customer Notice Status New Type Supply Disruption

The supplier GE Medical Systems has informed us of a supply issue with its blood pressure cuffs.

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Supply Issues KCI Medical Limited Barrier Film Products ELY040, ELY038 and ELY039 (ICN 3483)

Ref: 2026/3483 - 21 October 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with barrier films from KCI Medical Limited is continuing.

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Supply Issues Baxter Healthcare Ltd Bladder Irrigation Set FTK002 and FTK121 (ICN 3437)

Ref: 2026/3437 - 21 October 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with bladder irrigation set from Baxter Healthcare is continuing.

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Supply Issues Vygon UK Ltd Catheter Placement Pack FSU85000 (ICN 3460)

Ref: 2026/3460 - 20 October 2026

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with the catheter placement pack from Vygon UK Ltd is now resolved.

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Supply Issues Becton Dickinson UK Ltd Safety Blood Collection Sets KFK347, KFK363 and KFK366 (ICN 3519)

Ref: 2026/3519 - 20 October 2026

Important Customer Notice Status New Type Supply Disruption

The supplier Becton Dickinson UK Ltd has informed us of a supply issue with its safety blood collection sets.

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Supply Issues Becton Dickinson UK Ltd Venous Tube KFK374 (ICN 3474)

Ref: 2026/3474 - 19 October 2026

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with the venous tube from Becton Dickinson UK is now resolved.

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Supply Issues Medtronic Limited Surgical Stapling Products FGS183 (ICN 3450)

Ref: 2026/3450 - 19 October 2026

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with the surgical stapler from Medtronic Limited is now resolved.

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Supply Issues Becton Dickinson UK Ltd Ed Wokingham Needlefree Extension Set FSB2499 (ICN 3454)

Ref: 2026/3454 - 19 October 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with needlefree extension set from Becton Dickinson UK is continuing.

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