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Important Customer Notices (ICNs)

In response to customer feedback, you can now:

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Showing 65 ICNs only belonging to tag: Supply Disruption Clear filter

Featured

Supply Issues KCI Medical Limited (3M) Forced Air Warming Products (ICN 3093)

Ref: 2025/3093 - 10 June 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with forced air warming products from KCI Medical Limited is continuing.

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Supply Issues Heraeus Medical Bone Cement Products (ICN 3261)

Ref: 2026/3261 - 14 May 2026

Important Customer Notice Status Update Type Supply Disruption

Temporary switch required on Zimmer Biomet High Fatigue G.

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Supply Issues ICU Medical eDirect Products (ICN 3364)

Ref: 2026/3364 - 12 June 2026

Important Customer Notice Status Update Type Supply Disruption

The critical outage with a key operating system from ICU Medical is continuing.

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Supply Issues Laborie Medical Technologies UK Ltd Vacuum Assisted Device FFK019 (ICN 3294)

Ref: 2026/3294 - 12 June 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with vacuum assisted devices from Laborie Medical Technologies UK Ltd is continuing.

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Supply Issues Johnson & Johnson Medical Limited Surgical Sutures (ICN 2341)

Ref: 2023/2341 - 11 June 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with surgical suture products from Johnson and Johnson Medical Ltd has improved.

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Supply Issues KCI Medical Limited (3M) Forced Air Warming Products (ICN 3093)

Ref: 2025/3093 - 10 June 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with forced air warming products from KCI Medical Limited is continuing.

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Supply Issues Danone Nutricia Ltd (Medical) Infant Drinks ABT740 (ICN 3308)

Ref: 2026/3308 - 10 June 2026

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with infant drinks from Danone Nutricia Ltd (Medical) is now resolved.

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Supply Issues Salter Labs UK T/A Airlife Spirometer and Gas Sampling Products (ICN 3179)

Ref: 2025/3179 - 10 June 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with spirometers and gas sampling line products from Salter Labs UK T/A Airlife has improved.

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Supply Issues Zoll Medical UK Ltd OneStep Defibrillation Pads (ICN 3351)

Ref: 2026/3351 - 10 June 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with OneStep defibrillation pads from Zoll Medical UK Ltd is continuing.

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Supply Issues Stryker UK Ltd Pulse Lavage Products (ICN 3270)

Ref: 2026/3270 - 8 June 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with pulse lavage products from Stryker UK Ltd is continuing.

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Supply Issues Aymes Nutritional Supplements ABX974, ABX975, ABX976, ABX978 and ABX979 (ICN 3358)

Ref: 2026/3358 - 5 June 2026

Important Customer Notice Status New Type Supply Disruption

The supplier Aymes has informed us of a supply issue with its nutritional supplement products.

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Supply Issues Flexicare Medical Ltd Peak Flow Meter Mouthpiece FDD167 (ICN 3112)

Ref: 2025/3112 - 4 June 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with multiple Respiratory Solutions and Airway Management products from Flexicare Medical Ltd has improved.

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Supply Issues ICU Medical Airways Management Multiple Products (ICN 3356)

Ref: 2026/3356 - 4 June 2026

Important Customer Notice Status New Type Supply Disruption

The supplier ICU Medical has informed us of a supply issue with multiple products across our Airways Management and Associated Products 2024 framework.

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Supply Issues BVM Medical Invasive Cardiology Products for Adults and Paediatrics (ICN 2777)

Ref: 2024/2777 - 4 June 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with cardiology products for adults and paediatrics from BVM Medical has improved.

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Supply Issues Becton Dickinson UK Ltd Stock Oxford Needlefree Bag Spike and Vial Access Device FSB399 and FSB398 (ICN 3318)

Ref: 2026/3318 - 3 June 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with needlefree bag spike and vial access device products from Becton Dickinson is continuing.

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Supply Issues Redland embh Group Limited Newcastle Urine Collection Pack FSW1451 (ICN 3310)

Ref: 2026/3310 - 3 June 2026

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with Newcastle urine collection pack from Redland embh Group is now resolved.

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Supply Issues Richardson Healthcare Ltd Dressing Sheet EVH011 (ICN 3353)

Ref: 2026/3353 - 3 June 2026

Important Customer Notice Status New Type Supply Disruption

The supplier Richardson Healthcare Ltd has informed us of a supply issue with its dressing sheet.

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