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Important Customer Notices (ICNs)

In response to customer feedback, you can now:

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    See our Downloads ▼ section to view this summary now.
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Showing 77 ICNs only belonging to tag: Supply Disruption Clear filter

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Supplier Update Boston Scientific Cyber Attack  (ICN 3464)

Ref: 2026/3464 - 11 September 2026

Important Customer Notice Status Update Type Supply Disruption

Manufacturing and distribution levels are largely back to business-as-usual levels.

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Supply Issues Heraeus Medical Bone Cement Products (ICN 3261)

Ref: 2026/3261 - 5 August 2026

Important Customer Notice Status Update Type Supply Disruption

Heraeus continues to reintroduce their products back into the UK market in a phased way that ensures continuity of supply.

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Supplier Update Boston Scientific Cyber Attack  (ICN 3464)

Ref: 2026/3464 - 11 September 2026

Important Customer Notice Status Update Type Supply Disruption

Manufacturing and distribution levels are largely back to business-as-usual levels.

Find out more

Supply Issues B Braun Cannulation Packs Chloraprep FSP4915 and FSP3481 (ICN 3421)

Ref: 2026/3421 - 10 September 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with cannulation packs from B Braun has improved.

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Supply Issues Becton Dickinson Blood Gas Syringe FWC082 (ICN 3462)

Ref: 2026/3462 - 9 September 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with blood gas syringe from Becton Dickinson is continuing.

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Supply Issues Eurosurgical Ltd Amniocentesis Needle FPH85065 (ICN 3475)

Ref: 2026/3475 - 9 September 2026

Important Customer Notice Status New Type Supply Disruption

The supplier Eurosurgical Ltd has informed us of a supply issue with its amniocentesis needle.

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Supply Issues Richardson Healthcare Ltd National Procedure Packs EVH011 (ICN 3442)

Ref: 2026/3442 - 9 September 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with national procedure pack from Richardson Healthcare is continuing.

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Supply Issues Becton Dickinson UK Ltd Hypodermic Syringe FWC244 (ICN 3434)

Ref: 2026/3434 - 9 September 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with hypodermic syringe from Becton Dickinson is continuing.

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Supply Issues Becton Dickinson UK Ltd Venous Tube KFK374 (ICN 3474)

Ref: 2026/3474 - 9 September 2026

Important Customer Notice Status New Type Supply Disruption

The supplier Becton Dickinson UK Ltd has informed us of a supply issue with its venous tube.

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Supply Issues ICU Medical eDirect Products (ICN 3364)

Ref: 2026/3364 - 9 September 2026

Important Customer Notice Status Update Type Supply Disruption

ICU Medical has informed us that the distribution of eDirect products to the NHS has improved.

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Supply Issues Mediq Healthcare UK Limited Phase Change Single Use Thermometer FJQ85039 (ICN 3471)

Ref: 2026/3471 - 9 September 2026

Important Customer Notice Status New Type Supply Disruption

The supplier Mediq Healthcare UK Limited has informed us of a supply issue with its phase change single use thermometer.

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Supply Issues Becton Dickinson UK Ltd Biopsy Needles FRZ3041 (ICN 3470)

Ref: 2026/3470 - 8 September 2026

Important Customer Notice Status New Type Supply Disruption

The supplier Becton Dickinson has informed us of a supply issue with its biopsy needles.

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Supply Issues Mediq Healthcare UK Ltd Surgifix Bandage Elastic Net Retention Rolls (ICN 3461)

Ref: 2026/3461 - 8 September 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Surgifix bandage elastic net retention rolls is continuing.

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Supply Issues Flexicare Medical Ltd Respiratory Solutions FAG1727 and FDD467 (ICN 3112)

Ref: 2025/3112 - 8 September 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with compressor nebuliser from Flexicare Medical Ltd has improved.

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Supply Issues 2SAN Examination Gloves FTE86407, FTE86408, FTE86406 and FTE86409 (ICN 3468)

Ref: 2026/3468 - 7 September 2026

Important Customer Notice Status New Type Supply Disruption

The supplier 2San has informed us of a supply issue with its examination gloves.

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Supply Issues Pennine Yanuker Suction Tubes FDR686, FDH864, FWP437 and FWP084 (ICN 3380)

Ref: 2026/3380 - 7 September 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Yankauer suction tubes from Pennine Healthcare is continuing.

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Supply Issues Cardinal Health UK Ltd Anti-Embolism Stockings Multiple Products (ICN 3441)

Ref: 2026/3441 - 7 September 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with anti-embolism stocking products from Cardinal Health UK has improved.

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