Important Customer Notices (ICNs)

In response to customer feedback, you can now quickly display ICNs using Filter options.

Supply Issues Stryker UK Ltd Multiple Defibrillation Products (ICN 1532)

Ref: 2022/1532 - 24 May 2022

Important Customer Notice: Update

An additional product code is now affected by the issue - FDK1177.

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Supply Issues Stryker Orthopaedic Solutions Multiple Products (ICN 1666)

Ref: 2022/1666 - 24 May 2022

Important Customer Notice: Supply Issues

The supplier Stryker has informed us of a supply issue with its Trident, Accolade II, AxSOS3 and Asnis products.

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Supply Issues Pennine Healthcare Suction Consumables Multiple Products (ICN 1662)

Ref: 2022/1662 - 24 May 2022

Important Customer Notice: Supply Issues

All stock products are on demand management.

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Supply Issues Smiths Medical International Ltd Limb Cradle Multiple Products (ICN 1595)

Ref: 2022/1595 - 23 May 2022

Important Customer Notice: Update

The anticipated resolution date is now expected to be the end of July 2022.

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Supply Issues Smiths Medical International Ltd CADD Solis Administration Sets Multiple Products (ICN 1413)

Ref: 2021/1413 - 23 May 2022

Important Customer Notice: Update

Due to the disruption in supply, these products (and alternative products) are currently under demand management.

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Supply Issues Smiths Medical International Ltd Epidural Kits Multiple Products (ICN 1637)

Ref: 2022/1637 - 20 May 2022

Important Customer Notice: Update

Due to the disruption in supply, these products (and alternative products) are currently under demand management.

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Supply Issues Eximex UK Ltd Specimen Bag KFD265 (ICN 1579)

Ref: 2022/1579 - 20 May 2022

Important Customer Notice: Resolved

KFD265 is now available to order through our online catalogue. 

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Supply Issues Philips Healthcare Foetal Scalp Electrode FDK405 (ICN 1471)

Ref: 2021/1471 - 20 May 2022

Important Customer Notice: Update

The supply issue is anticipated to be resolved by the end of June 2022.

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Supply Issues Unisurge International Ltd Non Woven Balls ENF008 (ICN 1647)

Ref: 2022/1647 - 20 May 2022

Important Customer Notice: Supply Issues

ENF008 is currently intermittent supply only.

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Supply Issues Multiple Suppliers Blood Collection Multiple Products (ICN 1324)

Ref: 2021/1324 - 19 May 2022

Important Customer Notice: Update

The product listing has been updated to reflect current product availability.

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