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Important Customer Notices (ICNs)

In response to customer feedback, you can now:

  • Access more information on which products are listed on each ICN in the new ICN Weekly Dashboard.
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  • Quickly display ICNs using Filter options.
Showing 117 ICNs only belonging to tag: Supply Issues Clear filter

Supply Issues Vernacare International Limited Wipe Alcohol Based ECA424 (ICN 2552)

Ref: 2024/2552 - 24 May 2024

Important Customer Notice: Update

The supply issue with Alcohol Based Wipe products from Vernacare International Limited is continuing.

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Supply Issues Ambu UK Ltd and Fannin (Stroud) ECG Monitoring Electrodes (ICN 2491)

Ref: 2024/2491 - 24 May 2024

Important Customer Notice: Update

The supply issue with ECG Monitoring Electrodes products from Ambu UK Ltd and Fannin (Stroud) is continuing.

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Supply Issues Vygon UK Ltd Central Venous Catheter Products FSQ2437 and FYV026 (ICN 2429)

Ref: 2024/2429 - 24 May 2024

Important Customer Notice: Update

The supply issue with Central Venous Catheter products from Vygon UK Ltd is continuing.

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Supply Issues Mediplus Ltd Pessary Products (ICN 1939)

Ref: 2022/1939 - 23 May 2024

Important Customer Notice: Update

The supply issue with Pessary products from Mediplus Ltd has improved.

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Supply Issues Zebra Technologies Laser Wristbands FSL488 and FSL475 (ICN 2447)

Ref: 2024/2447 - 23 May 2024

Important Customer Notice: Update

The supply issue with Laser Wristbands from Zebra Technologies is continuing.

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Supply Issues Becton Dickinson UK Ltd Hypodermic Syringe FWC244 (ICN 2502)

Ref: 2024/2502 - 22 May 2024

Important Customer Notice: Update

The supply issue with Hypodermic Syringe products Becton Dickinson UK Ltd is continuing.

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Supply Issues Becton Dickinson UK Ltd Safety Peripheral Intravenous Cannula Ported With Wings Products FSP5001 and FSP5002 (ICN 2458)

Ref: 2024/2458 - 22 May 2024

Important Customer Notice: Update

The supply issue with Safety Peripheral Intravenous Cannula Ported With Wings products from Becton Dickinson UK Ltd is continuing.

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Supply Issues Becton Dickinson UK Ltd Stopcock Sterile FVK004 (ICN 2527)

Ref: 2024/2527 - 22 May 2024

Important Customer Notice: Resolved

The supply issue with Stopcock Sterile products from Becton Dickinson UK Ltd is now resolved.

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Supply Issues Multiple Suppliers Drapes and Theatre Protective Clothing Products (ICN 1523)

Ref: 2022/1523 - 22 May 2024

Important Customer Notice: Update

The supply issue with Drapes and Theatre Protective Clothing from multiple suppliers is continuing.

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Supply Issues Forma-Care UK Ltd Continence Care Multiple Products (ICN 2228)

Ref: 2023/2228 - 21 May 2024

Important Customer Notice: Update

The supply issue with Continence Care products from Forma-Care UK Ltd has improved.

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Supply Issues Atos Medical Tracheostomy Tube Cuffless FDH067 (ICN 2390)

Ref: 2024/2390 - 21 May 2024

Important Customer Notice: Resolved

The supply issue with Tracheostomy Tube Cuffless products from Atos Medical is now resolved.

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Supply Issues Vernacare International Limited Skin Cleansing Products GCZ85022, GDW045 and GDW167 (ICN 2382)

Ref: 2023/2382 - 21 May 2024

Important Customer Notice: Update

The supply issue with Skin Cleansing products from Vernacare International Limited is continuing.

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Supply Issues Intersurgical Ltd Laryngeal Masks and Electrostatic Filter Products FDD1642, FDD1643 and FTC592 (ICN 2226)

Ref: 2023/2226 - 21 May 2024

Important Customer Notice: Update

The supply issue with Tracheal Tubes and Laryngeal Mask products from Intersurgical has improved.

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Supply Issues Farla Medical Healthcare Limited Obstetrics, Gynaecology and Sexual Health Products (ICN 2209)

Ref: 2023/2209 - 21 May 2024

Important Customer Notice: Resolved

The supply issue with multiple products from Farla Medical Healthcare Limited is now resolved.

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Supply Issues Johnson & Johnson Medical Ltd Lot 2 Energy Devices FGP974, FGP976, FGE181, FGE336 and FGE8421 (ICN 2137)

Ref: 2023/2137 - 20 May 2024

Important Customer Notice: Update

The supply issue with Lot 2 Energy Devices with Johnson & Johnson Medical Ltd is continuing.

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Downloads ▼

  • ICN Weekly Dashboard

    An Excel file detailing all ICNs and the product codes on each ICN. Updated weekly.
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