Skip to main content

Important Customer Notices (ICNs)

In response to customer feedback, you can now:

  • Access early information about potential supply disruption prior to a full ICN being published on our website – view Early Informs.
  • Have a ‘Forward View’ of pending contractual changes, please view the new page and log in for access.
  • Access more information on which products are listed on each ICN in the new ICN Weekly Dashboard.
    See our Downloads ▼ section to view this summary now.
  • Quickly display ICNs using Filter options.

Supply Issues Medela UK Ltd Infant Feeding Accessories Multiple Products (ICN 1844)

Ref: 2022/1844 - 2 February 2023

Important Customer Notice: Update

There are five product codes that remain affected.

Find out more

Supply Issues Rocket Medical Multiple Products (ICN 1809)

Ref: 2022/1809 - 2 February 2023

Important Customer Notice: Update

The supplier has informed there remains to be significant stock pressures on Chest Thoracic Seldinger kits, Thoracic Catheters, Ambulatory Bags and Tubing Sets.

Find out more

Supply Issues Johnson & Johnson Mechanical Stapling Multiple Products (ICN 2016)

Ref: 2023/2016 - 2 February 2023

Important Customer Notice: Supply Issues

The supplier Johnson & Johnson has informed us of a supply issue with its Mechanical Stapling products.

Find out more

Supply Issues Johnson & Johnson Clips and Clip Appliers FFL103 FFL105 (ICN 2017)

Ref: 2023/2017 - 2 February 2023

Important Customer Notice: Supply Issues

The supplier Johnson & Johnson has informed us of a supply issue with its Clips and Clip Appliers products.

Find out more

Supply Issues Johnson & Johnson Trocars Multiple Products (ICN 2018)

Ref: 2023/2018 - 2 February 2023

Important Customer Notice: Supply Issues

The supplier Johnson & Johnson has informed us of a supply issue with its Trocars products.

Find out more

Supply Issues Nitrile Accelerator Free Examination Gloves (ICN 1138)

Ref: 2020/1138 - 2 February 2023

Important Customer Notice: Update

The global shortage of Accelerator Free Examination gloves is ongoing.

Find out more

Supply Issues Johnson and Johnson Energy Devices FGE8466 FAL17685 (ICN 2013)

Ref: 2023/2013 - 2 February 2023

Important Customer Notice: Supply Issues

The supplier Johnson & Johnson has informed us of a supply issue with its Energy Devices products.

Find out more

Supply Issues Baxter Healthcare Limited Irrigation Sets (ICN 1869)

Ref: 2022/1869 - 2 February 2023

Important Customer Notice: Update

The supplier Baxter Healthcare Limited has informed us that the supply issue is still ongoing.

Find out more

Supply Issues Multiple Suppliers Safety Vascular Access Needles Multiple Products (ICN 1361)

Ref: 2021/1361 - 1 February 2023

Important Customer Notice: Update

The suppliers of Safety Vascular Access Needles continue to face supply disruptions.

Find out more

Supply Issues Ansell Healthcare Surgeons Gloves Multiple Products (ICN 1209)

Ref: 2021/1209 - 1 February 2023

Important Customer Notice: Update

The supplier Ansell Healthcare has informed us that the supply issue with its Surgeons Gloves has improved.

Find out more

Downloads ▼

  • ICN Weekly Dashboard

    An Excel file detailing all ICNs and the product codes on each ICN. Updated weekly.
    Login to view the downloads