Customer Newsletter – March 2025
Welcome to our bi-monthly customer newsletter, bringing together our latest news and updates in an easy to read format. We would welcome your feedback on any topics you would like us to include in future editions. You can do this by contacting:
Customer and Supplier Communications
New Inclusive Range of Hair Care Products
We’ve introduced a new trial range of combs for people with textured hair and are keen to gain feedback from patients.
This will help us understand future purchasing requirements as we are looking to expand our product offering and improve patients’ experience, in line with our ambition to tackle health inequalities.
Driving Procurement Success and Clinical Collaboration
Discover how United Lincolnshire Teaching Hospitals exceeded savings targets and enhanced patient care through procurement innovation.
Transforming NHS Inventory: Efficiency and Cost Savings
Read how NHS trusts are improving stock management, reducing waste and freeing up clinical time with inventory management solutions.
Reusable Sharps Containers Eliminate 15 Tonnes of Plastic
Switching to reusable sharps containers, a deep dive into the process change and green benefits realised.
NHS Supply Chain Recognised for Workforce Development
We’ve earned gold accreditation for investing in staff training, with over 100 colleagues in ‘earn and learn’ programmes.
Upcoming Bank Holiday Deliveries
View our ordering and delivery schedules for the bank holiday periods to ensure you have the products you need.
New Cyber Security Provider
Collaboration with Leidos highlights dedication to safeguarding networks against cyber threats.
A Day in the Life of Emma Lowry
We caught up with Emma Lowry, our Head of Digital Commerce, to find out more about her role.
Clinical Team Spotlight – Cardiac Physiologist
Richard Burt shares his experience of working within one of the least well-known roles within the NHS.
Voice of the Customer Team
Customer Voice in Category Strategy Programme
We’re looking for experts in the product areas of Chlorine Tablets, Maintenance Equipment and Clinical Service Solutions., and Polymer Products to help us design and develop the right procurement strategies
Medical and Surgical Consumables Panel
Please complete our survey run in collaboration with the Clinical Procurement Specialist Network (CPSN).
Clinical Alternative Products Support
The outputs from the weekly Clinical Alternatives Products Support Call are detailed on this page.
Register to Join Our Customer Panels
If you would like to be an attendee at one of our key panels or working groups, please complete this form.