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Important Customer Notices (ICNs)

In response to customer feedback, you can now:

  • Access early information about potential supply disruption prior to a full ICN being published on our website – view Early Informs.
  • Have a ‘Forward View’ of pending contractual changes, please view the new page and log in for access.
  • Access more information on which products are listed on each ICN in the new ICN Weekly Dashboard.
    See our Downloads ▼ section to view this summary now.
  • Quickly display ICNs using Filter options.

Field Safety Notice Philips Respironics Multiple Products (ICN 1296)

Ref: 2021/1296 - 8 April 2022

Important Customer Notice: Update

28 product codes remain affected.

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Field Safety Notice BD Plastipak™ 50mL Syringe with Luer-Lok™ Tip FWC408 (ICN 1606)

Ref: 2022/1606 - 1 April 2022

Important Customer Notice: Field Safety Notice

BD has issued a Field Safety Notice to advise customers of a potential for air ingress into the BD Plastipak™ 50mL syringe.

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Easimask Full Support Type IIR Face Mask – SKU BWM536 (ICN 1686)

Ref: 2022/1686 - 17 February 2022

Important Customer Notice: Free PPE

Next steps from the 31 May 2022 Easimask quarantine notice.

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Field Safety Notice B Braun Melsungen AG Infusomat® Space Line (Transfusion) (ICN 1551)

Ref: 2022/1551 - 16 February 2022

Important Customer Notice: Field Safety Notice

B Braun Melsungen AG has issued a Field Safety Notice to proactively recall four batches of Infusomat® Space Line (Transfusion).

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Field Safety Notice Smiths Medical Fluid Warming Normo-Thermic Irrigation Sets (ICN 1554)

Ref: 2022/1554 - 15 February 2022

Important Customer Notice: Field Safety Notice

Smiths Medical has initiated a voluntary Field Safety Correction Action (FSCA) for Fast Flow Fluid Warming and irrigation system devices.

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Field Safety Notice Laerdal Medical Potential Risk of Laerdal Suction Unit (LSU) with Low or Reduced Suction Canister Leakage (ICN 1527)

Ref: 2022/1527 - 2 February 2022

Important Customer Notice: Field Safety Notice

Laerdal Medical has issued an urgent Safety Notice.

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Field Safety Notice PFSN Accu-Chek® Inform II test strips Issue: Positively biased results due to Open Vials within sealed cartons (ICN 1480)

Ref: 2022/1480 - 6 January 2022

Important Customer Notice: Field Safety Notice

Roche Diagnostics issued a Field Safety Notice.

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Field Safety Notice Convatec Avelle Pump Kit ELZ853 (ICN 1458)

Ref: 2021/1458 - 7 December 2021

Important Customer Notice: Field Safety Notice

Convatec has issued a Field Safety Notice following discovery that the Avelle pump kit contains an unapproved luer lock connector.

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Supply Issues Oticon Hearing Aids Mini BTE Moderate Power, RIC Multiple Power and BTE Super Power Multiple Products (ICN 1445)

Ref: 2021/1445 - 23 November 2021

Important Customer Notice: Supply Issues

Oticon has informed us of a temporary supply issue with its Hearing Aids Mini BTE Moderate Power, RIC Multiple Power and BTE Super Power Products.

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Field Safety Notice Medicina ENfit Nasogastric Feeding Tubes Amended Instructions For Use Multiple Products (ICN 1438)

Ref: 2021/1438 - 22 November 2021

Important Customer Notice: Field Safety Notice

HMC and Medicina nasogastric and Nasojejunal feeding tubes are not intended and should never be used for high volume decompression in emergency situations.

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Field Safety Notice Pennine Nasogastric Devices, Suction Catheters, Rectal Tubes and Nelaton Catheters Multiple Products (ICN 1441)

Ref: 2021/1441 - 19 November 2021

Important Customer Notice: Field Safety Notice

A Field Safety Notice has been issued for a selection of nasogastric devices and assorted catheters.

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Field Safety Notice GE Healthcare Flow Sensors with Potentially Damaged Tubes in GE Healthcare / Datex-Ohmeda Anaesthesia Machines (ICN 1440)

Ref: 2021/1440 - 19 November 2021

Important Customer Notice: Field Safety Notice

A Field Safety Notice has been issued for Flow Sensors with Potentially Damaged Tubes in GE Healthcare / Datex-Ohmeda Anaesthesia Machines.

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Field Safety Notice Miami J Select Cervical Collars Potential Deformation of Chin Support GLD001 and GLD002 (ICN 1322)

Ref: 2021/1322 - 15 November 2021

Important Customer Notice: Field Safety Notice

Ossur is implementing a Field Safety Corrective Action in relation to the Instructions for Use for the Miami J Select device.

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Transport Swab Liquid Plain Amies FSN (ICN 1422)

Ref: 2021/1422 - 5 November 2021

Important Customer Notice: Field Safety Notice

A Field Safety Notice has been issued for Transport Swab Liquid Plain Amies.

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PAJUNK Sprotte NRFit Spinal Needle (ICN 1420)

Ref: 2021/1420 - 29 October 2021

Important Customer Notice: Field Safety Notice

PAJUNK® GmbH Medizintechnologie received information from the field about a problem which has occurred in the packaging.

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Downloads ▼

  • ICN Weekly Dashboard

    An Excel file detailing all ICNs and the product codes on each ICN. Updated weekly.
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