Important Customer Notices (ICNs)
In response to customer feedback, you can now:
- Access more information on which products are listed on each ICN in the new ICN Weekly Dashboard.
See our Downloads ▼ section to view this summary now.
- Quickly display ICNs using Filter options.
Featured
Ref: 2026/3464 - 3 September 2026
Important Customer Notice Status Update Type Supply Disruption
Boston Scientific has issued guidance for trusts with an emergency need for a product that is necessary for use in a scheduled procedure in the next 48 hours.
Find out more
Ref: 2025/3093 - 13 August 2026
Important Customer Notice Status Update Type Supply Disruption
The supply issue with forced air warming products from KCI Medical Limited has improved.
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Ref: 2026/3261 - 5 August 2026
Important Customer Notice Status Update Type Supply Disruption
Heraeus continues to reintroduce their products back into the UK market in a phased way that ensures continuity of supply.
Find out more