In response to customer feedback, you can now:
Filter 217 recent ICNs by:
Contractual Change Delisting Pricing Update Product Alert Product Recall Product Update Safety Alert Supplier Update Supply DisruptionRef: 2026/3223 - 5 February 2026
Important Customer Notice Status Update Type Supply Disruption
We remain in regular discussions with Medline and alternative suppliers about their stock availability with a view to bringing the maximum number of products into stock as quickly as possible.
Find out moreRef: 2025/3071 - 27 January 2026
Important Customer Notice Status Update Type Product Update
We are committed to providing timely updates via this ICN and through regular panels, including the Resilience and Service Support call.
Find out moreRef: 2025/2917 - 14 January 2026
Important Customer Notice Status Update Type Supply Disruption
The supply issue with Cold Beverages from P Mulrines and Sons is continuing.
Find out moreRef: 2025/3159 - 19 December 2025
Important Customer Notice Status New Type Supply Disruption
The supplier Aymes International Ltd has informed us of a supply issue with its Nutritional Supplement products.
Find out moreRef: 2025/3185 - 15 December 2025
Important Customer Notice Status New Type Supply Disruption
The supplier Hunts Food Group Ltd has informed us of a supply issue with its Cereal Breakfast products.
Find out moreRef: 2025/3153 - 20 November 2025
Important Customer Notice Status New Type Product Update
The supplier P. Mulrine & Sons has informed us of a product update due to a formulation change with its Patient Feeding Juices.
Find out moreRef: 2025/3087 - 11 November 2025
Important Customer Notice Status Update Type Delisting
We’re pleased to share that we have secured a bulk purchase of the Glucose Gels from BBI Healthcare, ensuring sufficient stock to support demand through to January 2026.
Find out more