In response to customer feedback, you can now:
Filter 234 recent ICNs by:
Contractual Change Delisting Pricing Update Product Alert Product Recall Product Update Safety Alert Supplier Update Supply DisruptionRef: 2025/3071 - 1 December 2025
Important Customer Notice Status Update Type Product Update
We are committed to providing timely updates via this ICN and through regular panels, including the Resilience and Service Support call.
Find out moreRef: 2025/3157 - 24 November 2025
Important Customer Notice Status New Type Delisting
The supplier Becton Dickinson UK Ltd has informed us of a discontinuation with its Blood Collection Sets.
Find out moreRef: 2025/3087 - 11 November 2025
Important Customer Notice Status Update Type Delisting
We’re pleased to share that we have secured a bulk purchase of the Glucose Gels from BBI Healthcare, ensuring sufficient stock to support demand through to January 2026.
Find out moreRef: 2025/2917 - 26 September 2025
Important Customer Notice Status Update Type Supply Disruption
The supply issue with Cold Beverages from P Mulrines and Sons is continuing.
Find out moreRef: 2025/3003 - 24 July 2025
Important Customer Notice Status Resolved Type Delisting
The discontinuation with its Infant Meal range of products is now resolved.
Find out more