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Important Customer Notices (ICNs)

In response to customer feedback, you can now:

  • Access more information on which products are listed on each ICN in the new ICN Weekly Dashboard.
    See our Downloads ▼ section to view this summary now.
  • Quickly display ICNs using Filter options.

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Supply Issues Heraeus Medical Bone Cement Products (ICN 3261)

Ref: 2026/3261 - 5 March 2026

Important Customer Notice Status Update Type Supply Disruption

The IT issues which were preventing the National Product Code FQT85055 for Zimmer Biomet High Fatigue G bone cement showing in our online catalogue have been resolved.

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Supply Issues Medline Sterile Surgical Gowns and Drapes (ICN 3223)

Ref: 2026/3223 - 23 February 2026

Important Customer Notice Status Update Type Supply Disruption

We remain in regular discussions with Medline and alternative suppliers about their stock availability, with a focus on bringing the maximum number of products back into stock as quickly as possible.

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Supply Issues P Mulrines and Sons Cold Beverages AAN217 (ICN 2917)

Ref: 2025/2917 - 18 February 2026

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with Cold Beverages from P Mulrines and Sons is now resolved.

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Download our publications ▼

  • ICN Weekly Dashboard

    An Excel file detailing all ICNs and the product codes on each ICN. Updated weekly.
    Login to view the downloads