Important Customer Notices (ICNs)
In response to customer feedback, you can now:
- Access more information on which products are listed on each ICN in the new ICN Weekly Dashboard.
See our Downloads ▼ section to view this summary now.
- Quickly display ICNs using Filter options.
Featured
Ref: 2025/3065 - 20 October 2025
Important Customer Notice Status Resolved Type Supply Disruption
The supply issue with Fluid Warming products from KCI Medical Ltd is now resolved.
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Ref: 2024/2722 - 10 October 2025
Important Customer Notice Status Update Type Supply Disruption
The supply issue with Blood Gas Syringes from ICU Medical International Ltd has improved.
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Ref: 2025/3094 - 30 September 2025
Important Customer Notice Status New Type Delisting
15,899 NPCs are affected.
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Ref: 2025/2827 - 10 September 2025
Important Customer Notice Status Update Type Supply Disruption
The supply issues with Medical Hollowware products are continuing.
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Ref: 2025/3071 - 27 August 2025
Important Customer Notice Status New Type Product Update
An important update about NHS Supply Chain's winter planning.
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