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Important Customer Notices (ICNs)

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Supply Issues ICU Medical International Ltd Blood Gas Syringes FWC426, FWC199, FWC014, FWC411 (ICN 2722)

Ref: 2024/2722 - 27 May 2025

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Blood Gas Syringes from ICU Medical International Ltd is continuing.

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Supply Issues Unisurge International Ltd Medical Hollowware Framework Launch (ICN 2827)

Ref: 2025/2827 - 23 May 2025

Important Customer Notice Status Update Type Supply Disruption

The supply issues with the new Medical Holloware products supplied by GenX has improved.

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Supply Issues Personal Protective Equipment (PPE) Increased Demand Update (ICN 2790)

Ref: 2025 / 2790 - 24 April 2025

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with Personal Protective Equipment (PPE) is now resolved.

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Supply Issues Essity UK TENA HM Multiple Products (ICN 2984)

Ref: 2025/2984 - 6 June 2025

Important Customer Notice Status New Type Supply Disruption

The supplier Essity UK TENA HM has informed us of a supply issue with multiple products across our Orthotic Services Immobilisation Services and Associated Products framework.

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Supply Issues Pajunk UK Medical Products Ltd NRFit Spinal Needles (ICN 2912)

Ref: 2025/2912 - 6 June 2025

Important Customer Notice Status Update Type Supply Disruption

The supply issue with NRFit Spinal Needles from Pajunk UK Medical Products Ltd is continuing.

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Supply Issues Calbee Group UK Ltd Seabrooks Crisps (ICN 2925)

Ref: 2025/2925 - 5 June 2025

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with Seabrooks Crisps from Calbee Group UK is now resolved.

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Supply Issues KCI Medical Limited Barrier Film Spray ELY040, ELY039 and ELY038 (ICN 2867)

Ref: 2025/2867 - 5 June 2025

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Barrier Film Spray from KCI Medical Limited is continuing.

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Supply Issues Williams Medical Supplies plc Swab Products FGR85000 (ICN 2981)

Ref: 2025/2981 - 5 June 2025

Important Customer Notice Status New Type Supply Disruption

The supplier Williams Medical Supplies plc has informed us of a supply issue with its Swab products.

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Field Safety Notice Intersurgical i-View Video Laryngoscope FDD5469 and FKK85020 (ICN 2977)

Ref: 2025/2977 - 5 June 2025

Important Customer Notice Status New Type Product Recall

Intersurgical has issued a Field Safety Notice regarding specific lots of i-View Video Laryngoscope having received reports of faulty devices resulting from depleted batteries.

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Supply Issues KCI Medical Limited Barrier Film ELY038 (ICN 2938)

Ref: 2025/2938 - 5 June 2025

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with Barrier Film products from KCI Medical Limited is continuing.

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Field Safety Notice Drager Filter/HME Slow Increase of CO2-Curve (ICN 2978)

Ref: 2025/2978 - 5 June 2025

Important Customer Notice Status New Type Product Alert

Drager has issued a Field Safety Notice regarding the slow increase of CO2-curve when using of the sampling port of Draeger Filter/HME for the products affected.

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Supply Issues Johnson & Johnson Medical Limited Surgical Sutures (ICN 2341)

Ref: 2023/2341 - 5 June 2025

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Surgical Suture products on our stocked route from Johnson & Johnson Medical Ltd is continuing.

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Product Update Praxis Medical Limited Medical Pulp Products FSE85003, FSX85000 and FWK85001 (ICN 2786)

Ref: 2025/2786 - 4 June 2025

Important Customer Notice Status Resolved Type Delisting

The discontinuation with Medical Pulp products from Praxis Medical Limited is now resolved.

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Supply Issues Teleflex Medical Self-Retaining Catheters (ICN 2699)

Ref: 2024/2699 - 4 June 2025

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Self-Retaining Catheter products from Teleflex Medical (Rusch & Pilling Weck) is continuing.

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Supply Issues Zoll Medical UK Ltd Defibrillation Pads FDJ1736, FDJ8367, FDJ8385 and FDJ442 (ICN 2947)

Ref: 2025/2947 - 4 June 2025

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Defibrillation Pads from Zoll Medical UK Ltd is continuing.

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Supply Issues Becton Dickinson UK Ltd 1ml Luer Lock Hypodermic Syringe FWC121 (ICN 2963)

Ref: 2025/2963 - 3 June 2025

Important Customer Notice Status Update Type Supply Disruption

The supply issue with 1ml Luer Lock Hypodermic Syringe products from Becton Dickinson is continuing.

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Supply Issues Vygon UK Ltd Y Extension Set Polyethylene Lined PVC FSB1360 (ICN 2972)

Ref: 2025/2972 - 3 June 2025

Important Customer Notice Status New Type Supply Disruption

The supplier Vygon UK Ltd has informed us of a supply issue with its Extension Set products.

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Supply Issues B Braun Hand Hygiene Products MRB255 and MRB161 (ICN 2979)

Ref: 2025/2979 - 3 June 2025

Important Customer Notice Status New Type Supply Disruption

The supplier B Braun has informed us of a supply issue with its Hand Hygiene products.

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