In response to customer feedback, you can now:
Filter 223 recent ICNs by:
Contractual Change Delisting Pricing Update Product Alert Product Recall Product Update Safety Alert Supplier Update Supply DisruptionRef: 2025/3071 - 15 December 2025
Important Customer Notice Status Update Type Product Update
We are committed to providing timely updates via this ICN and through regular panels, including the Resilience and Service Support call.
Find out moreRef: 2025/3164 - 2 December 2025
Important Customer Notice Status New Type Product Update
Our suppliers have provided us with information regarding closures over the festive period for eDirect products.
Find out moreRef: 2025/3193 - 19 December 2025
Important Customer Notice Status New Type Supply Disruption
The supplier Danone Nutricia Ltd (Medical) has informed us of a supply issue with its Oral Nutritional Supplement.
Find out moreRef: 2024/2699 - 19 December 2025
Important Customer Notice Status Update Type Supply Disruption
The supply issue with Self-Retaining Catheters and Intermittent Catheters from Teleflex Medical is continuing.
Find out moreRef: 2025/3196 - 19 December 2025
Important Customer Notice Status New Type Product Update
The supplier GBUK Healthcare has informed us of a product update with its Prefilled Syringe Externally Sterile products.
Find out moreRef: 2025/3156 - 19 December 2025
Important Customer Notice Status Update Type Supply Disruption
The supply issue with Needlefree Bag Spike from Becton Dickinson UK Ltd is continuing.
Find out moreRef: 2025/3195 - 19 December 2025
Important Customer Notice Status New Type Delisting
The supplier Ecolab Ltd has informed us of a discontinuation with its Skinman Foam Alcohol Sanitiser product.
Find out moreRef: 2025/3159 - 19 December 2025
Important Customer Notice Status New Type Supply Disruption
The supplier Aymes International Ltd has informed us of a supply issue with its Nutritional Supplement products.
Find out moreRef: 2025/3140 - 18 December 2025
Important Customer Notice Status Update Type Supply Disruption
The supply issue with Administration Sets from ICU Medical is continuing.
Find out moreRef: 2025/3179 - 18 December 2025
Important Customer Notice Status Update Type Supply Disruption
The supply issue with Spirometers from Salter Labs UK T/A Airlife is continuing.
Find out moreRef: 2025/3194 - 18 December 2025
Important Customer Notice Status New Type Supply Disruption
The supplier Draegar has informed us of a supply issue with its Transwarmer Infant Warming Device.
Find out moreRef: 2025/3112 - 18 December 2025
Important Customer Notice Status Update Type Supply Disruption
The supply issue multiple Respiratory Solutions products from Flexicare Medical Ltd is continuing.
Find out moreRef: 2025/3124 - 18 December 2025
Important Customer Notice Status Resolved Type Supply Disruption
The supply issue with Skin Disinfectant Licensed Medicines from Gama Healthcare Ltd is now resolved.
Find out moreRef: 2023/2341 - 18 December 2025
Important Customer Notice Status Update Type Supply Disruption
The supply issue with Surgical Suture products on our stocked route from Johnson & Johnson Medical Ltd is continuing.
Find out moreRef: 2025/3093 - 18 December 2025
Important Customer Notice Status Update Type Supply Disruption
The supply issue with Forced Air Warming products from KCI Medical Limited has improved.
Find out moreRef: 2025/3047 - 18 December 2025
Important Customer Notice Status Update Type Supply Disruption
The supply issue with its Hypodermic Syringes from Becton Dickinson UK Ltd is continuing.
Find out moreRef: 2025/2979 - 17 December 2025
Important Customer Notice Status Update Type Supply Disruption
The supply issue with Hand Hygiene products from B Braun has improved.
Find out more