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Important Customer Notices (ICNs)

In response to customer feedback, you can now:

  • Access early information about potential supply disruption prior to a full ICN being published on our website – view Early Informs.
  • Have a ‘Forward View’ of pending contractual changes, please view the new page and log in for access.
  • Access more information on which products are listed on each ICN in the new ICN Weekly Dashboard.
    See our Downloads ▼ section to view this summary now.
  • Quickly display ICNs using Filter options.

Supply Issues Multiple Suppliers Safety Vascular Access Needles Multiple Products (ICN 1361)

Ref: 2021/1361 - 1 February 2023

Important Customer Notice: Update

The suppliers of Safety Vascular Access Needles continue to face supply disruptions.

Find out more

Supply Issues Ansell Healthcare Surgeons Gloves Multiple Products (ICN 1209)

Ref: 2021/1209 - 1 February 2023

Important Customer Notice: Update

The supplier Ansell Healthcare has informed us that the supply issue with its Surgeons Gloves has improved.

Find out more

Supply Issues Medicare Products Ltd Gloves Multiple Products (ICN 1467)

Ref: 2022/1467 - 1 February 2023

Important Customer Notice: Update

The supplier Medicare Products Ltd has informed us that the supply issue with its Examination and Surgeons Gloves has improved.

Find out more

Supply Issue GBUK Healthcare Pessaries Multiple Products (ICN 1559)

Ref: 2022/1559 - 1 February 2023

Important Customer Notice: Update

The supplier GBUK Healthcare has informed us the supply issue is still ongoing.

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Supply Issues Molnlycke Health Care Ltd Surgeons Gloves Multiple Products (ICN 1448)

Ref: 2022/1448 - 1 February 2023

Important Customer Notice: Update

The supplier Molnlycke Health Care has informed us that the supply issue with its Surgeons Gloves has improved.

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Supply Issues Fannin and Medtronic Diathermy Plates Multiple Products (ICN 1850)

Ref: 2022/1850 - 1 February 2023

Important Customer Notice: Update

The suppliers Fannin and Medtronic have informed us the supply issue has improved.

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Supply Issues Alliance Hospec Domestic, Dosed Chemicals and Spill Kits (ICN 2014)

Ref: 2023/2014 - 1 February 2023

Important Customer Notice: Supply Issues

The supplier Alliance has informed us of a supply issue with its Hospec Domestic, Dosed Chemicals and Spill Kits.

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Supply Issues Philips Blood Pressure Cuffs Multiple Products (ICN 1948)

Ref: 2022/1948 - 1 February 2023

Important Customer Notice: Update

The supplier Phillps has informed us the supply issue is ongoing.

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Supply Issues Med-I-Pant Ltd Patient Wear GJJ001 Bib Adult Disposable (ICN 1882)

Ref: 2022/1882 - 1 February 2023

Important Customer Notice: Resolved

The supplier Med-I-Pant Ltd has informed us that this temporary supply issue is now resolved.

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Supply Issues Vygon (UK) Ltd National Procedure Packs EVS562 (ICN 1871)

Ref: 2022/1871 - 1 February 2023

Important Customer Notice: Resolved

The supplier Vygon (UK) Ltd has informed us that this temporary supply issue is now resolved.

Find out more

Downloads ▼

  • ICN Weekly Dashboard

    An Excel file detailing all ICNs and the product codes on each ICN. Updated weekly.
    Login to view the downloads