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Important Customer Notices (ICNs)

In response to customer feedback, you can now:

  • Access more information on which products are listed on each ICN in the new ICN Weekly Dashboard.
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Supply Issues Becton Dickinson UK Ltd Biopsy Needles FRZ3041 (ICN 3470)

Ref: 2026/3470 - 28 September 2026

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with biopsy needles from Becton Dickinson is now resolved.

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Supply Issues Pennine Yankauer Suction Tubes FDR686, FDH864, FWP437 and FWP084 (ICN 3380)

Ref: 2026/3380 - 28 September 2026

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with Yankauer suction tubes from Pennine is now resolved.

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Supply Issues Cardinal Health UK Ltd Anti-Embolism Stockings Multiple Products (ICN 3441)

Ref: 2026/3441 - 28 September 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with anti-embolism stocking products from Cardinal Health UK has improved.

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Field Safety Notice Boston Scientific Direxion™ and HI-FLO™ Microcatheters (ICN 3489)

Ref: 2026/3489 - 25 September 2026

Important Customer Notice Status New Type Product Recall

Boston Scientific has issued a Field Safety Notice recalling specific Lots Direxion™ and HI-FLO™ microcatheters due to a manufacturing issue.

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Supplier Update Boston Scientific Cyber Attack  (ICN 3464)

Ref: 2026/3464 - 25 September 2026

Important Customer Notice Status Resolved Type Supply Disruption

Manufacturing and distribution levels are back to business-as-usual levels.

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Supply Issues Boston Scientific Direxion™ and Direxion HI-FLO™ Microcatheters (ICN 3488)

Ref: 2026/3488 - 25 September 2026

Important Customer Notice Status New Type Supply Disruption

The supplier Boston Scientific has informed us of a supply issue with its Direxion microcatheters.

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Supply Issues Baxter Healthcare Ltd Bladder Irrigation Set FTK648 and FTK002 (ICN 3437)

Ref: 2026/3437 - 25 September 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with bladder irrigation set from Baxter Healthcare is continuing.

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Supply Issues Mediq Healthcare UK Ltd Surgifix Bandage Elastic Net Retention Rolls (ICN 3461)

Ref: 2026/3461 - 25 September 2026

Important Customer Notice Status Update Type Supply Disruption

The supplier Mediq Healthcare UK Ltd has advised NHS Supply Chain that its manufacturer, FRA Production S.p.A., has entered administration.

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Supply Issues KCI Medical Limited (3M) Forced Air Warming Blanket FDB85439 (ICN 3093)

Ref: 2025/3093 - 25 September 2026

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with forced air warming blankets from KCI Medical Limited is now resolved.

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Contract Update Stryker Spine Division Divestment (ICN 3487)

Ref: 2026/3487 - 25 September 2026

Important Customer Notice Status New Type Product Update

The supplier Stryker UK Limited has informed us of a contract update with its spine division portfolio.

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Supply Issues KCI Medical Limited Barrier Film Products ELY040 and ELY038 (ICN 3483)

Ref: 2026/3483 - 24 September 2026

Important Customer Notice Status New Type Supply Disruption

The supplier KCI Medical Limited has informed us of a supply issue with its barrier film products.

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Supply Issues Newell Brands UK Limited Soother Products FAX85046 (ICN 3411)

Ref: 2026/3411 - 24 September 2026

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with soother products from Newell Brands UK Limited issue is now resolved.

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Supply Issues Becton Dickinson Skin Disinfectant Products (ICN 3397)

Ref: 2026/3397 - 23 September 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with skin disinfectants from Becton Dickinson and Gama Healthcare is continuing.

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Product Update Medtronic Limited Argon Coagulators Products FBU91003, FBU91011, FBU91023 and FBU91053 (ICN 3484)

Ref: 2026/3484 - 23 September 2026

Important Customer Notice Status New Type Delisting

The supplier Medtronic Limited has informed us of a discontinuation with its argon coagulators.

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Supply Issues Becton Dickinson UK Ltd Blood Collection Support Product KFK036 (ICN 3385)

Ref: 2026/3385 - 23 September 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with blood collection support products from Becton Dickinson UK Ltd is continuing.

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  • ICN Weekly Dashboard

    An Excel file detailing all ICNs and the product codes on each ICN. Updated weekly.
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