Skip to main content

Important Customer Notices (ICNs)

In response to customer feedback, you can now:

  • Access more information on which products are listed on each ICN in the new ICN Weekly Dashboard.
    See our Downloads ▼ section to view this summary now.
  • Quickly display ICNs using Filter options.

Supply Issues Varta Microbattery Gmbh Hearing Aid Batteries GHD3576, GHD3577, GHD3579 and GHD3580 (ICN 3102)

Ref: 2025/3102 - 9 October 2025

Important Customer Notice Status New Type Supply Disruption

The supplier Varta Microbattery Gmbh has informed us of a supply issue with its Hearing Aid Batteries.

Find out more

Supply Issues Johnson & Johnson Medical Ltd Laparoscopic Instruments FGS135 (ICN 3110)

Ref: 2025/3110 - 9 October 2025

Important Customer Notice Status New Type Supply Disruption

The supplier Johnson & Johnson Medical Ltd has informed us of a supply issue with its Laparoscopic Instruments.

Find out more

Supply Issues Johnson & Johnson Medical Limited Surgical Sutures (ICN 2341)

Ref: 2023/2341 - 9 October 2025

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Surgical Suture products on our stocked route from Johnson & Johnson Medical Ltd is continuing.

Find out more

Product Update Welch Allyn UK Limited Thermometer Tympanic Device Products FWH158 (ICN 3108)

Ref: 2025/3108 - 8 October 2025

Important Customer Notice Status New Type Delisting

The supplier Welch Allyn UK Limited has informed us of a discontinuation with its Thermometer Tympanic Device products.

Find out more

Supply Issues Vygon UK Ltd Multiple Products Across Various Frameworks (ICN 3107)

Ref: 2025/3107 - 8 October 2025

Important Customer Notice Status New Type Supply Disruption

The supplier Vygon UK Ltd has informed us of a supply issue with multiple products across various frameworks.

Find out more

Supply Issues Becton Dickinson UK Ltd Stock Oxford Extension Sets FSB886 and FSB892 (ICN 3057)

Ref: 2025/3057 - 8 October 2025

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with Extension Set PCA products from Becton Dickinson UK Ltd is now resolved.

Find out more

Supply Issues Mediq Healthcare UK Ltd Woundcare Pack EVX617 (ICN 3048)

Ref: 2025/3048 - 8 October 2025

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with Woundcare Packs from Mediq Healthcare UK Limited is now resolved.

Find out more

Supply Issues Becton Dickinson UK Ltd Administration Sets FKA397 and FKA869 (ICN 2864)

Ref: 2025/2864 - 8 October 2025

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with Administration Sets from Becton Dickinson UK Ltd is now resolved.

Find out more

Supply Issues Scot Young Research Ltd Medical Socket Mops Interchangeable Connection Products (ICN 3088)

Ref: 2025/3088 - 7 October 2025

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Medical Socket Mops Interchangeable Connection products from Scot Young Research Medical Socket Mops is continuing.

Find out more

Supply Issues Greiner Bio-One Ltd Venous Serum Tubes KFK223 and KFK342 (ICN 2996)

Ref: 2025/2996 - 7 October 2025

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Venous Serum Tubes from Greiner Bio-One Ltd has improved.

Find out more

Supply Issues KCI Medical Ltd Fluid Warming Products FSB658, FSB934, FVR85003 and FFF430 (ICN 3065)

Ref: 2025/3065 - 7 October 2025

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Fluid Warming products from KCI Medical Ltd has improved.

Find out more

Supply Issues Henry Schein Dental Multiple Products (ICN 3058)

Ref: 2025/3058 - 7 October 2025

Important Customer Notice Status Update Type Supply Disruption

The supply issue due to a potential contractual change with Henry Schein Dental products is continuing.

Find out more

Supply Issues Becton Dickinson UK Ltd Stock Oxford Blood Collection Set Safety Product KFK324 (ICN 3106)

Ref: 2025/3106 - 3 October 2025

Important Customer Notice Status New Type Supply Disruption

The supplier Becton Dickinson Uk Ltd has informed us of a supply issue with its Blood Collection Set Safety Product.

Find out more

Product Update Locamed, Ligation, Stapling, Laparoscopic Instruments and Trocars Products (ICN 3101)

Ref: 2025/3101 - 3 October 2025

Important Customer Notice Status New Type Supply Disruption

Following a proactive documentation review by NHS Supply Chain to ensure all product certification requirements are fully up to date, several products supplied by Locamed are suspended and temporarily unavailable to order.

Find out more

Supply Issues Interweave Textiles Single Patient Use Tubular Slide Sheet Large VTS112 (ICN 3070)

Ref: 2025/3070 - 3 October 2025

Important Customer Notice Status Update Type Supply Disruption

The supplier Interweave Textiles has informed us that the supply issue with its Single Patient Use Tubular Slide Sheet Large is continuing.

Find out more

Download our publications ▼

  • ICN Weekly Dashboard

    An Excel file detailing all ICNs and the product codes on each ICN. Updated weekly.
    Login to view the downloads