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Important Customer Notices (ICNs)

In response to customer feedback, you can now:

  • Access more information on which products are listed on each ICN in the new ICN Weekly Dashboard.
    See our Downloads ▼ section to view this summary now.
  • Quickly display ICNs using Filter options.

Supply Issues Flexicare Medical Ltd Peak Flow Meter Mouthpiece FDD467 (ICN 3112)

Ref: 2025/3112 - 27 October 2026

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with respiratory solutions from Flexicare Medical has improved.

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Supply Issues Johnson & Johnson Medical Ltd Laparoscopic Instruments FGS135, FGS124, FGS125 and FGE9476 (ICN 3110)

Ref: 2025/3110 - 27 October 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with laparoscopic instruments from Johnson & Johnson Medical is continuing.

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Supply Issues Cardinal Health UK Ltd Anti-Embolism Stockings EGD022, EGD033, EGD036 and EGD437 (ICN 3441)

Ref: 2026/3441 - 27 October 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with anti-embolism stocking products from Cardinal Health UK has improved.

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Product Update Essity UK Ltd Disposable Continence Pads (ICN 3530)

Ref: 2026/3530 - 27 October 2026

Important Customer Notice Status New Type Delisting

The supplier Essity UK Ltd has informed us of a discontinuation of some of its TENA disposable products.

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Supply Issues Schuco International (London) Ltd Dermatoscope Accessories FBF2731 and FBF2730 (ICN 3498)

Ref: 2026/3498 - 26 October 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with dermatoscope accessories from Schuco International is continuing.

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Supply Issues Mölnlycke Temporary Warehouse Closure eDirect Products (ICN 3529)

Ref: 2026/3529 - 26 October 2026

Important Customer Notice Status New Type Supplier Update

The supplier Mölnlycke has informed us that it is separating its Operating Room Solutions (ORS) and Gloves business into a stand-alone company.

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Supply Issues GE Medical Blood Pressure Cuffs FJH9955, FJH9958 and FJH10023 (ICN 3525)

Ref: 2026/3525 - 26 October 2026

Important Customer Notice Status New Type Supply Disruption

The supplier GE Medical Systems has informed us of a supply issue with its blood pressure cuffs.

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Contract Update Polymer Products (ICN 3371)

Ref: 2026/3371 - 26 October 2026

Important Customer Notice Status Update Type Pricing Update

The contractual change on Polymer Products is continuing.

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Product Update Rocialle Single Use Scissors FGP171 and FGP014 (ICN 3521)

Ref: 2026/3521 - 23 October 2026

Important Customer Notice Status Update Type Delisting

FGP171 and FGP014 will now remain available while our stocks last (AWSL) or until 13 November 2026 before being delisted from the online catalogue.

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Product Update G&N Laboratory Clinical Waste Containers (ICN 3480)

Ref: 2026/3480 - 22 October 2026

Important Customer Notice Status Resolved Type Product Update

The corrective pricing of the new product codes is now complete.

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Field Safety Notice Intersurgical Spirometry Sets and Anaesthetic Breathing Systems Containing Spirometry Sets (ICN 3522)

Ref: 2026/3522 - 22 October 2026

Important Customer Notice Status New Type Product Recall

Intersurgical has issued a Field Safety Notice regarding specific Lots of spirometry sets and anaesthetic breathing systems containing spirometry sets.

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Supply Issues KCI Medical Limited Barrier Film Products ELY040, ELY038 and ELY039 (ICN 3483)

Ref: 2026/3483 - 21 October 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with barrier films from KCI Medical Limited is continuing.

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Contract Update Slide and Transfer Sheets (ICN 3520)

Ref: 2026/3520 - 20 October 2026

Important Customer Notice Status New Type Pricing Update

We have been informed of a temporary contract change on slide and transfer sheets.

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Supply Issues Vygon UK Ltd Catheter Placement Pack FSU85000 (ICN 3460)

Ref: 2026/3460 - 20 October 2026

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with the catheter placement pack from Vygon UK Ltd is now resolved.

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Supply Issues Becton Dickinson UK Ltd Safety Blood Collection Sets KFK347, KFK363 and KFK366 (ICN 3519)

Ref: 2026/3519 - 20 October 2026

Important Customer Notice Status New Type Supply Disruption

The supplier Becton Dickinson UK Ltd has informed us of a supply issue with its safety blood collection sets.

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  • ICN Weekly Dashboard

    An Excel file detailing all ICNs and the product codes on each ICN. Updated weekly.
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