Important Customer Notices (ICNs)

In response to customer feedback, you can now quickly display ICNs using Filter options.

Supply Issues Smiths Medical International Ltd Epidural Kits Multiple Products (ICN 1637)

Ref: 2022/1637 - 20 May 2022

Important Customer Notice: Update

Due to the disruption in supply, these products (and alternative products) are currently under demand management.

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Supply Issues GAMA Healthcare Ltd Polythene Laundry Bag MVF080 and MVF280 (ICN 1442)

Ref: 2021/1442 - 20 May 2022

Important Customer Notice: Resolved

All of the affected product codes are now available to order.

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Supply Issues Eximex UK Ltd Specimen Bag KFD265 (ICN 1579)

Ref: 2022/1579 - 20 May 2022

Important Customer Notice: Resolved

KFD265 is now available to order through our online catalogue. 

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Supply Issue Eximex UK Ltd Domestic Waste Bags Multiple Codes (ICN 1490)

Ref: 2022/1490 - 20 May 2022

Important Customer Notice: Update

Eximex UK Ltd are no longer distributing the products on the Polymer framework.

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Supply Issues Philips Healthcare Foetal Scalp Electrode FDK405 (ICN 1471)

Ref: 2021/1471 - 20 May 2022

Important Customer Notice: Update

The supply issue is anticipated to be resolved by the end of June 2022.

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Supply Issues Unisurge International Ltd Non Woven Balls ENF008 (ICN 1647)

Ref: 2022/1647 - 20 May 2022

Important Customer Notice: Supply Issues

ENF008 is currently intermittent supply only.

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Supply Issues Multiple Suppliers Blood Collection Multiple Products (ICN 1324)

Ref: 2021/1324 - 19 May 2022

Important Customer Notice: Update

The product listing has been updated to reflect current product availability.

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Supply Issues Coloplast Limited Conveen Optima Range Product Multiple Products (ICN 1601)

Ref: 2022/1601 - 19 May 2022

Important Customer Notice: Update

An additional product code has been added to the ICN - GCE681.

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Supply Issues Blood Gas Syringes Multiple Products (ICN 1201)

Ref: 2021/1201 - 19 May 2022

Important Customer Notice: Update

An additional code has now been affected by the issue - FWC197.

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Supply Issue Smiths Medical Endotracheal Tubes Multiple Products (ICN 1629)

Ref: 2022/1629 - 18 May 2022

Important Customer Notice: Supply Issues

The supplier Smiths Medical has informed us of a supply issue with its Endotracheal Tubes, across multiple product codes.

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