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Important Customer Notices (ICNs)

In response to customer feedback, you can now:

  • Access more information on which products are listed on each ICN in the new ICN Weekly Dashboard.
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  • Quickly display ICNs using Filter options.

Supply Issues Teleflex Medical Self-Retaining Catheters (ICN 2699)

Ref: 2024/2699 - 19 March 2025

Important Customer Notice: Update

The supply issue with Self-Retaining Catheter products from Teleflex Medical (Rusch & Pilling Weck) is continuing.

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Supply Issues Crest Medical Limited, Semperit and Sol-Millennium Medical UK Ltd Temporary Warehouse Closure (ICN 2868)

Ref: 2025/2868 - 19 March 2025

Important Customer Notice: Update

The supplier Crest Medical Limited has informed us that they are relocating their current warehousing facility.

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Supply Issues GBUK Enteral Nasogastric Feeding Tubes FWM2403 (ICN 2670)

Ref: 2024/2670 - 19 March 2025

Important Customer Notice: Resolved

The supply issue with Nasogastric Feeding Tubes from GBUK Enteral is now resolved.

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Supply Issues Becton Dickinson UK Ltd Administration Sets Alaris GP Volumetric Pump FKA856 and FKA865 (ICN 2840)

Ref: 2025/2840 - 18 March 2025

Important Customer Notice: Resolved

The supply issue with Alaris GP Administration Sets from Becton Dickinson UK is now resolved.

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Supply Issues Steris Solutions Ltd Multiple Products Across Multiple Frameworks (ICN 2852)

Ref: 2025/2852 - 18 March 2025

Important Customer Notice: Resolved

The supply issue with eDirect products from Steris Solutions Ltd due to a planned stock take is now resolved.

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Supply Issues Richardson Healthcare Ltd Procedure Pack Products EVX447 (ICN 2878)

Ref: 2025/2878 - 18 March 2025

Important Customer Notice: New

The supplier Richardson Healthcare Ltd has informed us of a supply issue with its Procedure Pack products.

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Product Update Essity UK Tork Hand Towel Products MRT199 and MRT226 (ICN 2877)

Ref: 2025/2877 - 18 March 2025

Important Customer Notice: New

The supplier Essity UK Tork has informed us of a product update with its Tork Xpress® Multifold Hand Towel products.

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Supply Issues Convatec Ltd Odour Control Standard Dressing Products ELV021 (ICN 2646)

Ref: 2024/2646 - 17 March 2025

Important Customer Notice: Update

The supply issue with Standard Dressing products from Convatec Ltd has improved.

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Supply Issues Blatchford Limited Annual Stock Take Closure eDirect Products (ICN 2871)

Ref: 2025/2871 - 17 March 2025

Important Customer Notice: New

Blatchford Limited have advised that they will be closed for their annual stock take between 31 March and 4 April 2025.

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Supply Issues Becton Dickinson Foley Tray FSS679 (ICN 2876)

Ref: 2025/2876 - 17 March 2025

Important Customer Notice: New

The supplier Becton Dickinson has informed us of a potential product issue with its Foley Tray.

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Product Update Molnlycke Health Care Ltd Mepilex XT Foam Dressings ELA722, ELA723, ELA724 and ELA725 (ICN 2875)

Ref: 2025/2875 - 17 March 2025

Important Customer Notice: New

The supplier Molnlycke Health Care Ltd has informed us of a discontinuation with its Mepilex XT Foam Dressings.

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Supply Issues GBUK Healthcare Needlefree Extension Sets and Needlefree Connector/Valve FSW1640, FSW1638 and FSW1639 (ICN 2833)

Ref: 2025/2833 - 14 March 2025

Important Customer Notice: Resolved

The supply issue with Needlefree Extension Sets and Needlefree Connector/Valve products from GBUK Healthcare is now resolved.

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Supply Issues Vygon UK Ltd Central Venous Catheter Pack FSQ1910 (ICN 2874)

Ref: 2025/2874 - 14 March 2025

Important Customer Notice: New

The supplier Vygon UK Ltd has informed us of a supply issue with Central Venous Catheter Pack.

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Supply Issues Becton Dickinson UK Ltd Blood Collection Needle KFK290 (ICN 2821)

Ref: 2025/2821 - 14 March 2025

Important Customer Notice: Resolved

The supply issue with Blood Collection Needles from Becton Dickinson UK Ltd is now resolved.

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Field Safety Notice Becton Dickinson 4Fr Single-Lumen PowerPICC Catheters (SOLO and non-SOLO versions) (ICN 2723)

Ref: 2024/2723 - 14 March 2025

Important Customer Notice: Update

Becton Dickinson (BD) is now conducting a Field Safety Corrective Action to remove specific lots of 4Fr Single-Lumen PowerPICC Catheters.

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  • ICN Weekly Dashboard

    An Excel file detailing all ICNs and the product codes on each ICN. Updated weekly.
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