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Important Customer Notices (ICNs)

In response to customer feedback, you can now:

  • Access more information on which products are listed on each ICN in the new ICN Weekly Dashboard.
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Supply Issues GBUK Warehouse Closure for Annual Stock Take eDirect Products (ICN 3365)

Ref: 2026/3365 - 6 July 2026

Important Customer Notice Status Resolved Type Supplier Update

The annual stock take and ERP system update from GBUK and GS Medical Ltd is now complete.

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Supply Issues Becton Dickinson Blood Collection Needle with Holder 22G KFK518 (ICN 3344)

Ref: 2026/3344 - 3 July 2026

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with blood collection systems from Becton Dickinson is now resolved.

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Supply Issues Multiple Suppliers Swabs, Cotton Wool and Bandages (ICN 3307)

Ref: 2026/3307 - 3 July 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with swabs, cotton wool and bandages from multiple suppliers is continuing.

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Supply Issues Vernacare International Limited Vaginal Speculums FCC85803, FCC85804 and FCC85805 (ICN 3258)

Ref: 2026/3258 - 3 July 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with vaginal speculums from Vernacare International Limited is continuing.

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Supply Issues Richardson Healthcare Ltd Dressing Sheet EVH011 (ICN 3353)

Ref: 2026/3353 - 2 July 2026

Important Customer Notice Status Resolved Type Supply Disruption

The supply issues with dressing sheet products from Richardson Healthcare Ltd is now resolved.

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Supply Issues Intersurgical Ltd Mapleson F Breathing System FDB034 (ICN 3350)

Ref: 2026/3350 - 2 July 2026

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with Mapleson F Breathing System from Intersurgical is now resolved.

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Field Safety Notice Intersurgical Guedel Airways (ICN 3381)

Ref: 2026/3381 - 2 July 2026

Important Customer Notice Status Update Type Product Recall

Intersurgical has advised that the product recall of affected Guedel Airway products has created a disruption in supply.

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Supply Issues Codan Ltd Needlefree Connection Systems FSW288 (ICN 3368)

Ref: 2026/3368 - 1 July 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with needlefree transfer spike products from Codan Ltd is continuing.

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Contract Update General Wound Care (ICN 3206)

Ref: 2026/3206 - 1 July 2026

Important Customer Notice Status Resolved Type Contractual Change

The contract issues with the General Wound Care framework have now been resolved.

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Supply Issues Pari Medical Ltd Annual Stock Take Closure eDirect Products (ICN 3374)

Ref: 2026/3374 - 1 July 2026

Important Customer Notice Status Resolved Type Supply Issues

The annual stock take at Pari Medical Ltd is now complete.

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Field Safety Notice Creo Medical ScopeSnare FAL24532 and FAL24522 (ICN 3340)

Ref: 2026/3340 - 1 July 2026

Important Customer Notice Status Update Type Product Alert

Creo Medical has shared a Field Safety Notice issued by their manufacturer Transmed affecting Single Use Cold Snares.

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Supply Issues Becton Dickinson UK Ltd Stock Oxford Needlefree Extension Set FKA579 (ICN 3329)

Ref: 2026/3329 - 30 June 2026

Important Customer Notice Status Resolved Type Supply Disruption

The supplier Becton Dickinson UK Ltd Stock Oxford has informed us that the supply issue with its needlefree extension set is now resolved.

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Supply Issues Zoll Medical UK Ltd OneStep Defibrillation Pads (ICN 3351)

Ref: 2026/3351 - 30 June 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with OneStep defibrillation pads from Zoll Medical U.K. Ltd is continuing.

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Field Safety Notice Lawmed Ltd Airseal Access Points (ICN 3376)

Ref: 2026/3376 - 30 June 2026

Important Customer Notice Status New Type Product Alert

Our supplier Lawmed Ltd has shared a Field Safety Notice issued by CONMED updating their Instructions for Use (IFU), following an increase in reports of overpressure alerts with AirSeal Access Ports, which in some cases have resulted in delay of treatment.

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Supply Issues Medtronic Limited Surgical Stapling FGS274 and FGS281 (ICN 3141)

Ref: 2025/3141 - 30 June 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Surgical Stapling products from Medtronic is continuing.

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  • ICN Weekly Dashboard

    An Excel file detailing all ICNs and the product codes on each ICN. Updated weekly.
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