In response to customer feedback, you can now:
Filter 221 recent ICNs by:
Contractual Change Delisting Pricing Update Product Alert Product Recall Product Update Safety Alert Supplier Update Supply DisruptionRef: 2025/3129 - 4 November 2025
Important Customer Notice Status New Type Delisting
The supplier Johnson & Johnson has informed us of a discontinuation of instruments from the TOS3 transacted catalogue.
Find out moreRef: 2025/3096 - 4 November 2025
Important Customer Notice Status Resolved Type Supply Disruption
The supply issue with Hearing Aid Battery from Energizer Trading Ltd is now resolved.
Find out moreRef: 2025/3011 - 4 November 2025
Important Customer Notice Status Resolved Type Supply Disruption
The supply issue with Administration Sets for CADD-1, CADD-PCA and CADD-PLUS Pump from ICU Medical International Ltd is now resolved.
Find out moreRef: 2025/3121 - 4 November 2025
Important Customer Notice Status Update Type Delisting
As part of a rationalisation of incomplete cutlery ranges, we have taken the decision to discontinue further Disposable Cutlery design ranges from Alliance Disposables Limited.
Find out moreRef: 2025/3112 - 3 November 2025
Important Customer Notice Status Update Type Supply Disruption
The supply issue with Nasal Cannula with CO2 Monitoring products from Flexicare Medical Ltd has improved.
Find out moreRef: 2024/2704 - 3 November 2025
Important Customer Notice Status Resolved Type Supply Disruption
Following an ongoing investigation, the decision has been made to discontinue the affected product pending a full resolution.
Find out moreRef: 2025/2975 - 3 November 2025
Important Customer Notice Status Update Type Supply Disruption
The supply issue with Monitoring Line, Nasal Cannula and Oxygen Facemask products from Intersurgical Ltd has improved.
Find out moreRef: 2025/3128 - 3 November 2025
Important Customer Notice Status New Type Product Alert
Karex, UK Distributor Pasante, has issued a Field Safety Notice for their Ultrasound Probe Cover following discovery that the QR Code expiry date differs from the printed date on the packaging for a single lot number.
Find out moreRef: 2025/3083 - 3 November 2025
Important Customer Notice Status Update Type Product Update
We have added a supplier letter which provides more information on the product update with Suction Consumables and information regarding DEHP.
Find out moreRef: 2025/3070 - 31 October 2025
Important Customer Notice Status Update Type Supply Disruption
The supply issue with Single Patient Use Tubular Slide Sheet Large from Interweave Textiles is continuing.
Find out moreRef: 2024/2699 - 31 October 2025
Important Customer Notice Status Update Type Supply Disruption
The supply issue with Self-Retaining Catheters from Teleflex Medical is continuing.
Find out moreRef: 2025/3058 - 31 October 2025
Important Customer Notice Status Update Type Supply Disruption
The supply issue due to a potential contractual change with Henry Schein Dental products is continuing.
Find out moreRef: 2025/3137 - 31 October 2025
Important Customer Notice Status New Type Supply Disruption
The supplier Paul Hartmann has informed us of a supply issue with its Non-Woven Island Adhesive Dressing products.
Find out moreRef: 2025/3135 - 31 October 2025
Important Customer Notice Status New Type Supply Disruption
The supplier GBUK Healthcare has informed us of a supply issue with its Hypodermic Syringe products.
Find out moreRef: 2025/2820 - 31 October 2025
Important Customer Notice Status Resolved Type Product Update
The transition of the Microcuff® range of Endotracheal Tubes to a new range is now complete.
Find out more