Skip to main content

Important Customer Notices (ICNs)

In response to customer feedback, you can now:

  • Access more information on which products are listed on each ICN in the new ICN Weekly Dashboard.
    See our Downloads ▼ section to view this summary now.
  • Quickly display ICNs using Filter options.

Supply Issues Johnson & Johnson Medical Ltd Trocars FGB046, FGB048, FGB049, FGE3286 and FGB047 (ICN 3238)

Ref: 2026/3238 - 18 May 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with trocars from Johnson & Johnson Medical Ltd is continuing.

Find out more

Supply Issues Richardson Healthcare Ltd Single Use Tourniquet Adult Pull Through FWJ062 (ICN 3293)

Ref: 2026/3293 - 18 May 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with single use tourniquet adult pull through from Richardson Healthcare Ltd is continuing.

Find out more

Product Update Molnlycke Health Care Biogel Super-Sensitive Surgeons Gloves (ICN 3334)

Ref: 2026/3334 - 18 May 2026

Important Customer Notice Status New Type Product Update

The supplier Molnlycke Health Care Ltd has informed us of a product update with its Biogel Super-Sensitive range of surgeon’s gloves.

Find out more

Product Update Coloplast Limited Wellead Range of Self-Retaining Catheter (Foley) 2-Way Silicone (ICN 3312)

Ref: 2026/3312 - 15 May 2026

Important Customer Notice Status Resolved Type Delisting

Coloplast Limited informed us that its Wellead range of self‑retaining (Foley) 2‑way silicone catheters are to be discontinued.

Find out more

Supply Issues Becton Dickinson UK Ltd Stopcock with Extension Line FVK958 (ICN 3305)

Ref: 2026/3305 - 15 May 2026

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with stopcock extension line from Becton Dickinson UK Ltd is now resolved.

Find out more

Supply Issues Redland embh Group Limited Newcastle Urine Collection Pack FSW1451 (ICN 3310)

Ref: 2026/3310 - 15 May 2026

Important Customer Notice Status Update Type Supply Disruption

The supplier Redland embh Group Limited has informed us that the supply issue with its Newcastle urine collection pack is ongoing.

Find out more

Supply Issues Johnson & Johnson Medical Limited Surgical Sutures (ICN 2341)

Ref: 2023/2341 - 14 May 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Surgical Suture products from Johnson & Johnson Medical Ltd is continuing.

Find out more

Supply Issues Teleflex Medical UK Open Ligation Clips FFL121 (ICN 3169)

Ref: 2025/3169 - 14 May 2026

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with open ligation clips from Teleflex Medical UK is now resolved.

Find out more

Supply Issues Heraeus Medical Bone Cement Products (ICN 3261)

Ref: 2026/3261 - 14 May 2026

Important Customer Notice Status Update Type Supply Disruption

Temporary switch required on Zimmer Biomet High Fatigue G.

Find out more

Supply Issues Vernacare International Limited Vaginal Speculums FCC85803, FCC85804 and FCC85805 (ICN 3258)

Ref: 2026/3258 - 13 May 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with vaginal speculums from Vernacare International Limited is continuing.

Find out more

Supply Issues Danone Nutricia Ltd (Medical) Infant Drinks ABT740 (ICN 3308)

Ref: 2026/3308 - 13 May 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with infant drinks from Danone Nutricia Ltd (Medical) is continuing.

Find out more

Supply Issues Flexicare Medical Ltd Respiratory Solutions and Airway Management Multiple Products (ICN 3112)

Ref: 2025/3112 - 13 May 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with multiple Respiratory Solutions and Airway Management products from Flexicare Medical Ltd has improved.

Find out more

Supply Issues Hunts Food Group Ltd Cereal Breakfast Products AEB85002 and ADF85000 (ICN 3185)

Ref: 2025/3185 - 13 May 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with cereal breakfast products from Hunts Food Group Ltd is continuing.

Find out more

Field Safety Notice Poly Medicure Fannin IV Fluid Infusion Set FSB2116 (ICN 3333)

Ref: 2026/3333 - 13 May 2026

Important Customer Notice Status New Type Product Recall

Poly Medicure has issued a Field Safety Notice following reports of leakage of the Fannin IV Fluid Infusion Set during use. The leakage was observed at the junction between the Back Check Valve (BCV) and stopcock of the extension line.

Find out more

Supply Issues Becton Dickinson UK Ltd Safety Blood Collection Set KFK349 (ICN 3315)

Ref: 2026/3315 - 12 May 2026

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with safety blood collection sets from Becton Dickinson UK Ltd is now resolved.

Find out more

Download our publications ▼

  • ICN Weekly Dashboard

    An Excel file detailing all ICNs and the product codes on each ICN. Updated weekly.
    Login to view the downloads