Skip to main content

Important Customer Notices (ICNs)

In response to customer feedback, you can now:

  • Access more information on which products are listed on each ICN in the new ICN Weekly Dashboard.
    See our Downloads ▼ section to view this summary now.
  • Quickly display ICNs using Filter options.

Supply Issues Medicare Plus International Ltd Barrier Cream ELY536 (ICN 3081)

Ref: 2025/3081 - 9 September 2025

Important Customer Notice Status Supply Issues Type Supply Issues

The supplier Medicare Plus International Limited has informed us of a supply issue with its Barrier Cream.

Find out more

Product Update Cardinal Health Suction Consumables Multiple Products (ICN 3083)

Ref: 2025/3083 - 9 September 2025

Important Customer Notice Status Product Update Type Product Update

The supplier Cardinal Health has informed us of a product update with some of its Suction Consumables products.

Find out more

Product Update Lyreco 2026 Diaries and Planners (ICN 3029)

Ref: 2025/3029 - 5 September 2025

Important Customer Notice Status New Type Product Update

The supplier Lyreco has confirmed their new range of 2026 Diaries and Planners.

Find out more

Supply Issues Richardson Healthcare Ltd Woundcare Pack EJA047 (ICN 3080)

Ref: 2025/3080 - 5 September 2025

Important Customer Notice Status New Type Supply Disruption

The supplier Richardson Healthcare Ltd has informed us of a supply issue with its Woundcare Pack.

Find out more

Supply Issues Becton Dickinson UK Ltd Stock Oxford Administration Sets 2023 FKA848 (ICN 3082)

Ref: 2025/3082 - 5 September 2025

Important Customer Notice Status New Type Supply Disruption

The supplier Becton Dickinson UK Ltd Stock Oxford has informed us of a supply issue with its Extension set products.

Find out more

Supply Issues Terumo UK Ltd Hydropearl Embolic Agent Products (ICN 1258)

Ref: 2021/1258 - 5 September 2025

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Hydropearl Embolic Agent Products from Terumo UK Ltd is continuing.

Find out more

Supply Issues ICU Medical International Ltd Administration Set for CADD-1 CADD-PCA and CADD-PLUS Pump FVR85218 (ICN 3011)

Ref: 2025/3011 - 5 September 2025

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Administration Sets for CADD-1 CADD-PCA and CADD-PLUS Pump from ICU Medical International Ltd is continuing.

Find out more

Supply Issues ICU UK Medical Ltd Needlefree Bag Spike FSB1285 (ICN 3031)

Ref: 2025/3031 - 5 September 2025

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Needlefree Bag Spikes from ICU UK Medical Ltd is continuing.

Find out more

Supply Issues Becton Dickinson UK Ltd Stock Oxford Extension Sets 2023 FSB2538 (ICN 3079)

Ref: 2025/3079 - 5 September 2025

Important Customer Notice Status New Type Supply Disruption

The supplier Becton Dickinson UK Ltd Stock Oxford has informed us of a supply issue with its Extension Set Products.

Find out more

Supply Issues Johnson & Johnson Medical Ltd Biopatch Protective Disk Products FWX1104 and FWX1105 (ICN 3069)

Ref: 2025/3069 - 4 September 2025

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with Biopatch Protective Disk products from Johnson & Johnson is now resolved.

Find out more

Supply Issues Becton Dickinson UK Ltd Blood Collection Sets KFK366 (ICN 2913)

Ref: 2025/2913 - 4 September 2025

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Blood Collection Sets from Becton Dickinson UK Ltd is continuing.

Find out more

Supply Issues Rocket Medical Drainage Systems FET1544 (ICN 3034)

Ref: 2025/3034 - 4 September 2025

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with Drainage Catheter System products from Rocket Medical is now resolved.

Find out more

Supply Issues Mediq Healthcare UK Ltd Woundcare Pack EVX617 (ICN 3048)

Ref: 2025/3048 - 4 September 2025

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Woundcare Packs from Mediq Healthcare UK Ltd is continuing.

Find out more

Supply Issues Molnlycke Health Care Ltd Surgical Gloves (ICN 3019)

Ref: 2025/3019 - 3 September 2025

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with Surgical Gloves from Molnlycke Health Care Ltd is now resolved.

Find out more

Supply Issues KCI Medical Limited Barrier Film Spray ELY040, ELY039 and ELY038 (ICN 2867)

Ref: 2025/2867 - 3 September 2025

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Barrier Film Spray from KCI Medical Limited is continuing.

Find out more

Download our publications ▼

  • ICN Weekly Dashboard

    An Excel file detailing all ICNs and the product codes on each ICN. Updated weekly.
    Login to view the downloads