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Important Customer Notices (ICNs)

In response to customer feedback, you can now:

  • Access more information on which products are listed on each ICN in the new ICN Weekly Dashboard.
    See our Downloads ▼ section to view this summary now.
  • Quickly display ICNs using Filter options.

Supply Issues Johnson & Johnson Medical Limited Surgical Sutures (ICN 2341)

Ref: 2023/2341 - 27 November 2025

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Surgical Suture products on our stocked route from Johnson & Johnson Medical Ltd is continuing.

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Supply Issues Ontex UK Ltd Continence Care Products CFP1751 (ICN 3151)

Ref: 2025/3151 - 26 November 2025

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with Continence Care products from Ontex UK Ltd is now resolved.

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Supply Issues Vernacare International Limited Bedliner Cover VMC018 (ICN 3160)

Ref: 2025/3160 - 26 November 2025

Important Customer Notice Status New Type Supply Disruption

The supplier Vernacare International Limited has informed us of a supply issue with its Bedliner Cover.

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Supply Issues Johnson & Johnson Medical Ltd Needle Veress Instruments FGE3233 (ICN 3010)

Ref: 2025/3010 - 26 November 2025

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with Needle Veress Instruments from Johnson & Johnson Medical Ltd is now resolved.

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Supply Issues ICU Medical Administration Set for Plum A plus Infusion Pump FSB2319 (ICN 3140)

Ref: 2025/3140 - 25 November 2025

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Administration Sets from ICU Medical is continuing.

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Supply Issues Interweave Textiles Single Patient Use Tubular Slide Sheet Large VTS112 (ICN 3070)

Ref: 2025/3070 - 25 November 2025

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with Single Patient Use Tubular Slide Sheet Large from Interweave Textiles is now resolved.

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Supply Issues Flexicare Medical Ltd Respiratory Solutions Multiple Products (ICN 3112)

Ref: 2025/3112 - 25 November 2025

Important Customer Notice Status Update Type Supply Disruption

The supply issue Facemask Oxygen and Bag Rebreathing Anaesthesia Latex Free products from Flexicare Medical Ltd is continuing.

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Supply Issues KCI Medical Ltd Fluid Warming Products FSB658 (ICN 3138)

Ref: 2025/3138 - 25 November 2025

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with Fluid Warming products from KCI Medical Ltd is now resolved.

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Supply Issues GV Health Ltd Polymer Product MVN1704 (ICN 3116)

Ref: 2025/3116 - 25 November 2025

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with Polymer products from G V Health Ltd is now resolved.

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Supply Issues Johnson & Johnson Medical Ltd Trocars FGE3291 (ICN 3126)

Ref: 2025/3126 - 24 November 2025

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with Trocars from Johnson & Johnson Medical Ltd is now resolved.

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Supply Issues Crest Medical Ltd Single Use Cold Packs FPG087 (ICN 3158)

Ref: 2025/3158 - 24 November 2025

Important Customer Notice Status New Type Supply Disruption

The supplier Crest Medical Ltd has informed us of a supply issue with its Single Use Cold Packs.

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Supply Issues ICU Medical International Ltd Paediatric Endotracheal Tubes FDF283, FDF264, FDF265 and FDF168 (ICN 2759)

Ref: 2024/2759 - 24 November 2025

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Endotracheal Tubes with Murphy Eye products from ICU Medical International Ltd is continuing.

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Product Update Becton Dickinson UK Ltd Blood Collection Sets FNG85119, FNG85115, KFK580 and KFK581 (ICN 3157)

Ref: 2025/3157 - 24 November 2025

Important Customer Notice Status New Type Delisting

The supplier Becton Dickinson UK Ltd has informed us of a discontinuation with its Blood Collection Sets.

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Supply Issues Richardson Healthcare Ltd Procedure Pack EVH033 (ICN 3136)

Ref: 2025/3136 - 24 November 2025

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Procedure Packs from Richardson Healthcare Ltd is continuing.

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Supply Issues Zoll Medical UK Ltd Defibrillation Pads (ICN 2947)

Ref: 2025/2947 - 24 November 2025

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Defibrillation Pads from Zoll Medical UK Ltd has improved.

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  • ICN Weekly Dashboard

    An Excel file detailing all ICNs and the product codes on each ICN. Updated weekly.
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