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Important Customer Notices (ICNs)

In response to customer feedback, you can now:

  • Access more information on which products are listed on each ICN in the new ICN Weekly Dashboard.
    See our Downloads ▼ section to view this summary now.
  • Quickly display ICNs using Filter options.

Supply Issues Flexicare Medical Ltd Respiratory Solutions and Airway Management Multiple Products (ICN 3112)

Ref: 2025/3112 - 12 February 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with multiple Respiratory Solutions products from Flexicare Medical Ltd has improved.

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Supply Issues Becton Dickinson UK Ltd Stock Oxford Hypodermic Syringe FWC121 (ICN 3047)

Ref: 2025/3047 - 11 February 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Hypodermic Syringes from Becton Dickinson UK Ltd is continuing.

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Supply Issues Vernacare International Limited Vaginal Speculums FCC85803, FCC85804 and FCC85805 (ICN 3258)

Ref: 2026/3258 - 11 February 2026

Important Customer Notice Status New Type Supply Disruption

The supplier Vernacare International Limited has informed us of a supply issue with its Vaginal Speculums.

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Supply Issues Johnson & Johnson Medical Ltd Veress Needle FGE3233 (ICN 3257)

Ref: 2026/3257 - 11 February 2026

Important Customer Notice Status New Type Supply Disruption

The supplier Johnson & Johnson Medical Ltd has informed us of a supply issue with its Veress Needle.

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Supply Issues Coloplast Limited 3-Way Self-Retaining Catheter FSS10142 (ICN 3146)

Ref: 2025/3146 - 11 February 2026

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with 3-Way Self-Retaining Catheter from Coloplast Limited is now resolved.

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Field Safety Notice Becton Dickinson Update to Catheter Labelling (ICN 3252)

Ref: 2026/3252 - 10 February 2026

Important Customer Notice Status New Type Product Alert

Becton Dickinson has issued a customer letter to advise customers of an important update to their catheter labelling.

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Supply Issues Becton Dickinson UK Ltd Stock Oxford Needlefree Bag Spike FSB399 (ICN 3156)

Ref: 2025/3156 - 10 February 2026

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with Needlefree Bag Spike from Becton Dickinson UK Ltd is now resolved.

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Supply Issues Vygon UK Ltd Safety Needle Blunt Fill With Filter FTR1923 (ICN 3200)

Ref: 2025/3200 - 9 February 2026

Important Customer Notice Status Resolved Type Supply Disruption

The supplier Vygon UK Ltd has informed us that this supply issue is now resolved.

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Product Update Critical Healthcare Ltd Point of Care Rapid Test Kit KBD85000 (ICN 3256)

Ref: 2026/3256 - 9 February 2026

Important Customer Notice Status New Type Delisting

The supplier Critical Healthcare Ltd has informed us of a discontinuation with one of its Point of Care Rapid Test Kits.

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Supply Issues ICU Medical International Ltd Multiple Products Across Various Frameworks (ICN 3218)

Ref: 2026/3218 - 6 February 2026

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with multiple products across various frameworks from ICU Medical International Ltd is now resolved.

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Product Update B Braun Medical Ltd NRFit Basic Pack FTR2839 (ICN 3254)

Ref: 2026/3254 - 6 February 2026

Important Customer Notice Status New Type Delisting

The supplier B Braun Medical Ltd has informed us of a discontinuation with its NRFit Basic Pack.

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Supply Issues ICU Medical International Ltd Endotracheal Tubes with Murphy Eye Products (ICN 3066)

Ref: 2025/3066 - 5 February 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Endotracheal Tubes with Murphy Eye from ICU Medical International Limited is continuing.

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Supply Issues Danone Nutricia Ltd Giving Set Accessories FSW168 and FSW303 (ICN 3174)

Ref: 2025/3174 - 4 February 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Giving Set Accessories from Danone Nutricia Ltd is continuing.

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Supply Issues Ambu UK Ltd ECG Monitoring Electrodes Wet Gel FDK1425 (ICN 3253)

Ref: 2026/3253 - 4 February 2026

Important Customer Notice Status New Type Supply Disruption

The supplier Ambu UK Ltd has informed us of a supply issue with its ECG Monitoring Electrodes Wet Gel.

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Supply Issues BVM Medical Invasive Cardiology Products for Adults and Paediatrics (ICN 2777)

Ref: 2024/2777 - 4 February 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Cardiology Products for Adults and Paediatrics from BVM Medical is continuing.

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  • ICN Weekly Dashboard

    An Excel file detailing all ICNs and the product codes on each ICN. Updated weekly.
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