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Important Customer Notices (ICNs)

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Product Update GOJO Industries Hand Hygiene and Associated Products and Services (ICN 2523)

Ref: 2024/2523 - 19 July 2024

Important Customer Notice: Update

GOJO Industries Europe Ltd - the European production site based in France - went into liquidation on 15 July 2024 and all production has ceased. We will not be receiving any further products from France.

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Product Recall Upergy Battery Alkaline WPA150 (ICN 2247)

Ref: 2023/2247 - 16 August 2023

Important Customer Notice: Recall

The supplier Upergy has issued an urgent Product Recall due to identifying a product malfunction affecting the PCA9004 D cells to specific batches.

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Field Safety Notice Draeger Medical Filter/HME TwinStar® Plus (ICN 2236)

Ref: 2023/2236 - 14 August 2023

Important Customer Notice: Field Safety Notice

The supplier Draeger Medical has issued an urgent Field Safety Notice regarding the Filter/HME TwinStar® Plus.

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Field Safety Notice Medical Device Alert Fannin Ltd Air-Q Laryngeal Masks Multiple Products (ICN 2224)

Ref: 2023/2224 - 10 August 2023

Important Customer Notice: Field Safety Notice

We have received a Medical Device Product Correction letter issued in relation to a product notification involving the Air-Q3G and Air-Q3 SPG ILA laryngeal masks with gastric access.

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Field Safety Notice Getinge EWD Disinfectant Quality Hold on Aperlan Yoke Agent A and Yoke Agent B (ICN 2199)

Ref: 2023/2199 - 7 August 2023

Important Customer Notice: Update

Getinge Limited has issued an update an updated Field Safety Notice dated 4 August 2023 to provide customers with the affected lot numbers for the two EWD Disinfectants Aperlan agent A and Agent B.

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Field Safety Notice Alcon Phaco Tips Multiple Products (ICN 2220)

Ref: 2023/2220 - 1 August 2023

Important Customer Notice: Field Safety Notice

The supplier Alcon has issued a Field Safety Notice regarding a potential risk to patients when using Phaco Tips.

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Field Safety Notice GE HealthCare TruSignal SpO2 Sensors (ICN 2197)

Ref: 2023/2197 - 25 July 2023

Important Customer Notice: Field Safety Notice

The supplier GE HealthCare has issued an urgent Field Safety Notice relating to the TruSignal SpO2 Sensors, due to three safety issues.

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Field Safety Notice FVCA – 2023-001 Avanos Ballard Oral Care Swab Incorrect Expiry Dates (ICN 2062)

Ref: 2023/2062 - 21 July 2023

Important Customer Notice: Update

Avanos has updated its Field Safety Advisory Notice FCA-2023-001, issuing a second notice dated 15 June 2023, to include an additional lot number.

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Field Safety Notice Smith and Nephew No Sting Prep Wipes and Swabs ELY463 (ICN 2202)

Ref: 2023/2202 - 20 July 2023

Important Customer Notice: Field Safety Notice

The supplier Smith and Nephew has issued a Field Safety Notice withdrawing specific batches of No-Sting Wipes and Swabs.

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Field Safety Notice Wyvern Medical Dental Products (ICN 2177)

Ref: 2023/2177 - 30 June 2023

Important Customer Notice: Field Safety Notice

Please be advised the lot numbers and expiry dates have been corrected following a system error.

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Field Safety Notice Getinge Maquet Structural Heart Products Product Recall Datascope Sensation, Sensation Plus, Mega and Linear IAB Catheters (ICN 2180)

Ref: 2023/2180 - 30 June 2023

Important Customer Notice: Field Safety Notice

In addition to the previous notification of the Field Safety Notice, NHS England has issued a letter and Best Practice Guidance dated 27 June 2023, reference PR00584_i and PRN00584_ii, regarding Getinge Maquet Structural Heart Products.

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Field Safety Notice Masimo TC-1 Reusable Tip Clip Sensor Product Recall – Specific Lot Numbers Only (ICN 2181)

Ref: 2023/2181 - 28 June 2023

Important Customer Notice: Field Safety Notice

Masimo has issued following identifying that some lot numbers of the TC- I Reusable Tip Clip sensors have a higher-than-expected variability in SpO2 readings that are outside of the accuracy specification.

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Field Safety Notice Flexicare BriteBlade Product Recall (ICN 2183)

Ref: 2023/2183 - 28 June 2023

Important Customer Notice: Field Safety Notice

The supplier Flexicare has issued a Field Safety Notice affecting the BriteBlade Pro Single-use Flexible McCoy Type Blade Size 4 due to the potential that the blade is not sterile as indicated on the product packaging.

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Field Safety Notice Intersurgical Fixed Elbow Mount (ICN 2169)

Ref: 2023/2169 - 19 June 2023

Important Customer Notice: Field Safety Notice

Intersurgical has issued an Urgent Field Safety Notice following reports of patient elbow disconnecting from the Superset tube in a number of products.

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Nationally Contracted Products (NCP): Blunt Fill Drawing Up Devices (ICN 2166)

Ref: 2023/2166 - 15 June 2023

Important Customer Notice: NCP

Nationally Contracted Products (NCP) initiative is strategically co led by NHS Improvement and the Department of Health and is being operationalised through the NHS Supply Chain.

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Field Safety Notice Teleflex Medical Endotracheal Tubes (ICN 2149)

Ref: 2023/2149 - 8 June 2023

Important Customer Notice: Update

In addition to the previous notification of the Field Safety Notice, a further six product codes have been identified and are affected.

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