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Important Customer Notices (ICNs)

In response to customer feedback, you can now:

  • Access more information on which products are listed on each ICN in the new ICN Weekly Dashboard.
    See our Downloads ▼ section to view this summary now.
  • Quickly display ICNs using Filter options.

Field Safety Notice Smiths Medical Nasopharyngeal Airway Double Swivel Connector 15mm Y Piece Portex™ Orator Speaking Valve Thermovent™ 1200 (ICN 2688)

Ref: 2024/2688 - 7 October 2024

Important Customer Notice Status New Type Product Recall

Smith Medical has issued a Field Safety Notice having identified a potential issue with the packaging sterile seals on specific Nasopharyngeal Airway, Double Swivel Connector, 15mm Y Piece, Portex™ Orator Speaking Valve, Thermovent™ 1200 products packaged between 20 January 2021 and 27 August 2021.

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Field Safety Notice Rocket Medical Safety Needle Drain 8fg x 16cm Paracentesis Catheter with Blunt Obturator Needle (ICN 2682)

Ref: 2024/2682 - 26 September 2024

Important Customer Notice Status New Type Product Recall

Rocket Medical has issued a Field Safety Notice withdrawing a single Lot number of their 8fg Safety Needle having identified that during production the adhesive/glue used to secure the drainage line to the stitch plate was not correctly applied.

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Field Safety Notice Smiths Medical Bivona® Neonatal/ Paediatric and Adult Tracheostomy Tubes (ICN 2569)

Ref: 2024/2569 - 24 June 2024

Important Customer Notice Status Update Type Product Recall

NHS Supply Chain has seen a significant increase in demand for the affected products.

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Field Safety Notice Convatec Carboflex™ Dressings 8 x 15cm and 15 x20cm ELV021 and ELV020 (ICN 2459)

Ref: 2024/2459 - 14 March 2024

Important Customer Notice Status New Type Product Recall

Convatec has issued a precautionary Field Safety Corrective Action Notice for specific Lots and dressing sizes of CarboFlex™ due to routine testing not meeting Convatec’s product sterility assurance level of <10-6.

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Product Update Nationally Contracted Products (NCP): Blunt Fill Drawing Up Devices (ICN 2166)

Ref: 2023/2166 - 15 June 2023

Important Customer Notice Status New Type Product Update

Nationally Contracted Products (NCP) initiative is strategically co led by NHS Improvement and the Department of Health and is being operationalised through the NHS Supply Chain.

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  • ICN Weekly Dashboard

    An Excel file detailing all ICNs and the product codes on each ICN. Updated weekly.
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