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Important Customer Notices (ICNs)

In response to customer feedback, you can now:

  • Access more information on which products are listed on each ICN in the new ICN Weekly Dashboard.
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Supply Issues ICU UK Medical Ltd Needlefree Bag Spike FSB1285 (ICN 3031)

Ref: 2025/3031 - 5 September 2025

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Needlefree Bag Spikes from ICU UK Medical Ltd is continuing.

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Supply Issues Becton Dickinson UK Ltd Stock Oxford Extension Sets 2023 FSB2538 (ICN 3079)

Ref: 2025/3079 - 5 September 2025

Important Customer Notice Status New Type Supply Disruption

The supplier Becton Dickinson UK Ltd Stock Oxford has informed us of a supply issue with its Extension Set Products.

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Supply Issues Johnson & Johnson Medical Ltd Biopatch Protective Disk Products FWX1104 and FWX1105 (ICN 3069)

Ref: 2025/3069 - 4 September 2025

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with Biopatch Protective Disk products from Johnson & Johnson is now resolved.

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Supply Issues Becton Dickinson UK Ltd Blood Collection Sets KFK366 (ICN 2913)

Ref: 2025/2913 - 4 September 2025

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Blood Collection Sets from Becton Dickinson UK Ltd is continuing.

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Supply Issues Rocket Medical Drainage Systems FET1544 (ICN 3034)

Ref: 2025/3034 - 4 September 2025

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with Drainage Catheter System products from Rocket Medical is now resolved.

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Supply Issues Mediq Healthcare UK Ltd Woundcare Pack EVX617 (ICN 3048)

Ref: 2025/3048 - 4 September 2025

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Woundcare Packs from Mediq Healthcare UK Ltd is continuing.

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Supply Issues Molnlycke Health Care Ltd Surgical Gloves (ICN 3019)

Ref: 2025/3019 - 3 September 2025

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with Surgical Gloves from Molnlycke Health Care Ltd is now resolved.

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Supply Issues KCI Medical Limited Barrier Film Spray ELY040, ELY039 and ELY038 (ICN 2867)

Ref: 2025/2867 - 3 September 2025

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Barrier Film Spray from KCI Medical Limited is continuing.

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Supply Issues Integra Neurosciences Specialist Wound Care Products ELY289 and ELY374 (ICN 2873)

Ref: 2025/2873 - 3 September 2025

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with Specialist Wound Care products from Integra Neurosciences is now resolved.

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Field Safety Notice Boston Scientific Carotid WALLSTENT™ Monorail Endoprosthesis (ICN 3068)

Ref: 2025/3068 - 3 September 2025

Important Customer Notice Status New Type Product Recall

Boston Scientific has issued a Field Safety Notice regarding batches of Carotid WALLSTENT™ Monorail Endoprosthesis (Carotid WALLSTENT) devices.

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Field Safety Notice ICU Medical CADD™ Medication Cassette Reservoirs (ICN 3077)

Ref: 2025/3077 - 2 September 2025

Important Customer Notice Status New Type Product Recall

ICU Medical has issued a Field Safety Notice regarding a potential issue with specific models and Lots of 50ml and 100ml CADD Medication Cassette Reservoirs.

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Contract Update NRS Healthcare Aids for Daily Living Full Product Range (ICN 3052)

Ref: 2025/3052 - 2 September 2025

Important Customer Notice Status Update Type Contractual Change

The supply issue with products on the Aids for Daily Living framework following a contractual change with NRS Healthcare (Nottingham Rehab Limited) is continuing.

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Supply Issues Johnson & Johnson Medical Ltd Clip Applier FFL104 (ICN 3046)

Ref: 2025/3046 - 2 September 2025

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with Clip Applier products from Johnson & Johnson Medical Ltd is now resolved.

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Supply Issues ICU Medical International Limited (formerly Smiths Medical) Bivona® Neonatal Paediatric and Adult Tracheostomy Tubes (ICN 2830)

Ref: 2025/2830 - 1 September 2025

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Bivona® Neonatal, Paediatric and Adult Tracheostomy Tubes products from ICU Medical International Ltd is continuing.

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Supply Issues ICU Medical International Limited Patient Temperature Management Products FFF257 (ICN 3002)

Ref: 2025/3002 - 1 September 2025

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with the Blood and Fluid warming Sets from ICU Medical International is now resolved.

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  • ICN Weekly Dashboard

    An Excel file detailing all ICNs and the product codes on each ICN. Updated weekly.
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