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Important Customer Notices (ICNs)

In response to customer feedback, you can now:

  • Access more information on which products are listed on each ICN in the new ICN Weekly Dashboard.
    See our Downloads ▼ section to view this summary now.
  • Quickly display ICNs using Filter options.

Product Update Paul Hartmann Zetuvit® Super Absorbent Dressings (ICN 2501)

Ref: 2024/2501 - 12 April 2024

Important Customer Notice: Product Update

The supplier Paul Hartmann has informed us of a product update with its Zetuvit® Super Absorbent Dressings.

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Supply Issues Ambu UK Ltd and Fannin (Stroud) ECG Monitoring Electrodes FDK1065, FDK1067 and FDK1078 (ICN 2491)

Ref: 2024/2491 - 12 April 2024

Important Customer Notice: Update

The supply issue with ECG Monitoring Electrodes products from Ambu UK Ltd and Fannin (Stroud) is continuing.

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Supply Issues Nottingham Rehab Supplies Aids for Daily Living Multiple Products (ICN 2497)

Ref: 2024/2497 - 12 April 2024

Important Customer Notice: Supply Issues

The supplier Nottingham Rehab Supplies has informed us of a supply issue with all their Aids for Daily Living products due to a security breach.

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Supply Issues Great Bear Healthcare Limited Continence Care Products GDW173 (ICN 2481)

Ref: 2024/2481 - 12 April 2024

Important Customer Notice: Resolved

The supply issue with Urine Night/Bed Bag 3000ml Lever tap Sterile Night Bag Re-usable, weekly use, without hanger from Great Bear Healthcare Limited has now resolved.

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Supply Issues Vygon UK Ltd Procedure Packs EVS562 (ICN 2035)

Ref: 2023/2035 - 12 April 2024

Important Customer Notice: Update

The supply issue of Procedure Packs from Vygon UK Ltd is continuing.

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Supply Issues Medtronic Limited Surgical Sutures (ICN 1966)

Ref: 2023/1966 - 11 April 2024

Important Customer Notice: Update

The supply issue with Surgical Sutures supplier from Medtronic Limited is continuing.

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Nationally Contracted Products (NCP): Medical Pulp (ICN 2032)

Ref: 2023/2032 - 11 April 2024

Important Customer Notice: Update

Read about the latest information on NCP Medical Pulp.

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Supply Issues Codan Ltd Filter Bacterial Products FTC088 (ICN 2472)

Ref: 2024/2472 - 11 April 2024

Important Customer Notice: Resolved

The supply issue with Bacterial Filter products from Codan Ltd is now resolved.

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Supply Issues Praxis Medical Limited Medical Pulp Products FTL85000, FWK85001, FSX85000 and FSE85003 (ICN 2469)

Ref: 2024/2469 - 11 April 2024

Important Customer Notice: Update

The supply issue with Medical Pulp products from Praxis Medical is continuing.

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Delisting Unomedical (Convatec) Safety Subcutaneous Infusions Sets FSN343, FSN341, FSN342 and FSN344 (ICN 2496)

Ref: 2024/2496 - 11 April 2024

Important Customer Notice: Delisting

The supplier Unomedical (Convatec) has informed us of a discontinuation of its Safety Subcutaneous Infusions Sets, Neria Soft 90 products.

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Delisting Ecolab Ltd Skin Disinfectant Licensed Medicines MRB301 (ICN 2384)

Ref: 2023/2384 - 11 April 2024

Important Customer Notice: Resolved

The supplier Ecolab Ltd has informed us of a discontinuation with its Skin Disinfectant Licensed Medicines product MRB301.

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Supply Issues Becton Dickinson UK Ltd Blood Sets FKA011 and FKA324 (ICN 2432)

Ref: 2024/2432 - 10 April 2024

Important Customer Notice: Resolved

The supply issue with Blood Sets from Becton Dickinson UK Ltd now resolved.

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Delisting Macdonald and Taylor Healthcare Ltd Bed Bath Wipe and Shower Cap Products (ICN 2397)

Ref: 2024/2397 - 10 April 2024

Important Customer Notice: Resolved

The discontinuation with Bed Bath Wipe and Shower Cap products from Macdonald and Taylor Healthcare Ltd is now resolved.

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Field Safety Notice Philips Trilogy Evo, Evo O2, EV300 Loss of Power Alarm (ICN 2493)

Ref: 2024/2493 - 9 April 2024

Important Customer Notice: Field Safety Notice

Philips Respironics has become aware of a potential safety issue with Trilogy Evo, Trilogy Evo O2, and Trilogy EV300 devices where the ventilator can issue a Battery Depleted or Loss of Power alarm while sufficient power is still available.

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Field Safety Notice Crest Medical Blue Dot Irrigation Fluid 0.9% Sodium Chloride Solution Pod 20ml MRB1140 (ICN 2476)

Ref: 2024/2476 - 9 April 2024

Important Customer Notice: Update

The MHRA has issued Devise Safety Information (DSI) relating to Legency Remedies Private Ltd Field Safety Notice (FSN) Product Recall for sodium chloride 0.9% w/v solutions for irrigation, inhalation and eye wash.

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Downloads ▼

  • ICN Weekly Dashboard

    An Excel file detailing all ICNs and the product codes on each ICN. Updated weekly.
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