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Important Customer Notices (ICNs)

In response to customer feedback, you can now:

  • Access more information on which products are listed on each ICN in the new ICN Weekly Dashboard.
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  • Quickly display ICNs using Filter options.

Supply Issues Flexicare Medical Ltd Multiple Respiratory Products FDD167 (ICN 3112)

Ref: 2025/3112 - 9 July 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with multiple Respiratory Solutions and Airways Management products from Flexicare Medical Ltd has improved.

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Supply Issues Heraeus Medical Bone Cement Products (ICN 3261)

Ref: 2026/3261 - 9 July 2026

Important Customer Notice Status Update Type Supply Disruption

The supply disruption continues to improve, with manufacturing underway.

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Supply Issues Medline Sterile Surgical Gowns and Drapes (ICN 3223)

Ref: 2026/3223 - 9 July 2026

Important Customer Notice Status Update Type Supply Disruption

We remain in regular discussions with Medline and alternative suppliers about their stock availability, with a focus on bringing the maximum number of products back into stock as quickly as possible.

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Product Update Nationally Contracted Products (NCP)  Chlorine (ICN 3322)

Ref: 2026/3322 - 8 July 2026

Important Customer Notice Status Resolved Type Product Update

The supplier Guest Medical has informed us that this supply issue is now resolved.

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Supply Issues GE Medical Systems Ltd Blood Pressure Cuffs and Support Products (ICN 3392)

Ref: 2026/3392 - 8 July 2026

Important Customer Notice Status New Type Supply Disruption

The supplier GE Medical Systems Ltd has informed us of a supply issue with its Blood Pressure Cuff Range, including Blood Pressure Cuff Single Patient Multi Use, Blood Pressure Cuff Multi Patient Use, Blood Pressure Cuff  Accessories, and Blood Pressure Cuff Pack.

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Supply Issues Becton Dickinson UK Ltd Chloraprep DMK000, MRB306 and MRB303 (ICN 3397)

Ref: 2026/3397 - 8 July 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Chloraprep products from Becton Dickinson UK Ltd is continuing.

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Field Safety Notice Saraco Industries Clinigo Wipes Contamination (ICN 3303)

Ref: 2026/3303 - 6 July 2026

Important Customer Notice Status Update Type Product Recall

The two affected products are now available to order: VEP001 and VEP003.

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Supply Issues Becton Dickinson UK Ltd Stock Oxford Extension Sets FKA848 (ICN 3367)

Ref: 2026/3367 - 6 July 2026

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with extension sets from Becton Dickinson UK Ltd is now resolved.

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Supply Issues GBUK Warehouse Closure for Annual Stock Take eDirect Products (ICN 3365)

Ref: 2026/3365 - 6 July 2026

Important Customer Notice Status Resolved Type Supplier Update

The annual stock take and ERP system update from GBUK and GS Medical Ltd is now complete.

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Supply Issues Becton Dickinson Blood Collection Needle with Holder 22G KFK518 (ICN 3344)

Ref: 2026/3344 - 3 July 2026

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with blood collection systems from Becton Dickinson is now resolved.

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Supply Issues Vernacare International Limited Vaginal Speculums FCC85803, FCC85804 and FCC85805 (ICN 3258)

Ref: 2026/3258 - 3 July 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with vaginal speculums from Vernacare International Limited is continuing.

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Supply Issues Richardson Healthcare Ltd Dressing Sheet EVH011 (ICN 3353)

Ref: 2026/3353 - 2 July 2026

Important Customer Notice Status Resolved Type Supply Disruption

The supply issues with dressing sheet products from Richardson Healthcare Ltd is now resolved.

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Supply Issues Intersurgical Ltd Mapleson F Breathing System FDB034 (ICN 3350)

Ref: 2026/3350 - 2 July 2026

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with Mapleson F Breathing System from Intersurgical is now resolved.

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Field Safety Notice Intersurgical Guedel Airways (ICN 3381)

Ref: 2026/3381 - 2 July 2026

Important Customer Notice Status Update Type Product Recall

Intersurgical has advised that the product recall of affected Guedel Airway products has created a disruption in supply.

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Contract Update General Wound Care (ICN 3206)

Ref: 2026/3206 - 1 July 2026

Important Customer Notice Status Resolved Type Contractual Change

The contract issues with the General Wound Care framework have now been resolved.

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  • ICN Weekly Dashboard

    An Excel file detailing all ICNs and the product codes on each ICN. Updated weekly.
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