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Important Customer Notices (ICNs)

In response to customer feedback, you can now:

  • Access more information on which products are listed on each ICN in the new ICN Weekly Dashboard.
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Field Safety Notice Medtronic EOPA™ Arterial Cannulae (ICN 3396)

Ref: 2026/3396 - 29 June 2026

Important Customer Notice Status New Type Product Recall

Medtronic has issued Field Safety Notice FA1573 following reports of pinhole leaks in the wire-wound body of the 22fr EOPA 3D arterial cannulae used during cardiopulmonary bypass procedures.

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Supply Issues Johnson & Johnson Medical Ltd Veress Needle FGE3233 (ICN 3257)

Ref: 2026/3257 - 26 June 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Veress needle products from Johnson & Johnson Medical Ltd is continuing.

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Supply Issues Becton Dickinson UK Ltd Stock Oxford Needlefree Bag Spike and Vial Access Device FSB399 and FSB398 (ICN 3318)

Ref: 2026/3318 - 26 June 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with needlefree bag spike and vial access device products from Becton Dickinson has improved.

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Contract Update Multiple Frameworks (ICN 3390)

Ref: 2026/3390 - 26 June 2026

Important Customer Notice Status New Type Pricing Update

We have been informed of a contractual change on multiple frameworks.

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Supply Issues Mam UK Ltd Infant Bottle Reusable FAV85025 (ICN 3391)

Ref: 2026/3391 - 26 June 2026

Important Customer Notice Status New Type Supply Disruption

The supplier Mam UK Ltd has informed us of a supply issue with its infant bottle reusable products.

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Supply Issues Johnson & Johnson Medical Ltd Trocars FGB046, FGB048, FGB049, FGE3286 and FGB047 (ICN 3238)

Ref: 2026/3238 - 26 June 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with trocars from Johnson & Johnson Medical Ltd is continuing.

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Supply Issues Olympus Keymed Ltd Energy Devices (ICN 3171)

Ref: 2025/3171 - 26 June 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with energy devices from Olympus Keymed Ltd is continuing.

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Contract Update Multiple Frameworks (ICN 3389)

Ref: 2026/3389 - 26 June 2026

Important Customer Notice Status New Type Pricing Update

We have been informed of a contractual change on multiple frameworks.

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Contract Update Suction Liners (ICN 3388)

Ref: 2026/3388 - 26 June 2026

Important Customer Notice Status New Type Pricing Update

We have been informed of a contractual change on suction liners.

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Supply Issues Roche Diagnostics Limited Point of Care Cardiac Marker Tests Strips (ICN 3386)

Ref: 2026/3386 - 26 June 2026

Important Customer Notice Status New Type Supply Disruption

The supplier Roche Diagnostics Limited has informed us of a supply issue with its point of care cardiac marker test strip products.

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Field Safety Procedure Packs ChloraPrep 2% 1ml and ChloraPrep Frepp 2% 1.5ml Applicators (ICN 3359)

Ref: 2026/3359 - 25 June 2026

Important Customer Notice Status Update Type Product Recall

Unisurge has issued a Field Safety Notice regarding BD ChloraPrep 2% 1ml and ChloraPrep Frepp 2% 1.5ml Applicators contained within their procedure packs.

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Contract Update Polymer Products (ICN 3371)

Ref: 2026/3371 - 24 June 2026

Important Customer Notice Status New Type Pricing Update

We have been informed of a contractual change on Polymer Products.

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Product Update Ontex UK Ltd Bodyworn Disposable Continence Pads (ICN 3184)

Ref: 2025/3184 - 24 June 2026

Important Customer Notice Status Resolved Type Product Update

The rebrand and change of MPCs with Bodyworn disposable continence pads from Ontex UK Ltd is now complete.

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Supply Issues Zoll Medical UK Ltd Defibrillation Device Battery FDJ2956 (ICN 3373)

Ref: 2026/3373 - 24 June 2026

Important Customer Notice Status Update Type Supply Issues

The supply issue with its defibrillation device battery products from Zoll Medical UK Ltd is continuing.

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Supply Issues GE Medical Systems Ltd Gas Monitoring Accessories and Adaptor FDD85044, FDD85045, FDE85119, FDE85120 and FDE85121 (ICN 3233)

Ref: 2026/3233 - 24 June 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with gas monitoring accessories and adaptor products from GE Medical Systems Ltd is continuing.

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  • ICN Weekly Dashboard

    An Excel file detailing all ICNs and the product codes on each ICN. Updated weekly.
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