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Important Customer Notices (ICNs)

In response to customer feedback, you can now:

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Supply Issues Becton Dickinson Alaris™ VP Infusion Sets FKA867, FKA868 and FKA879 (ICN 3244)

Ref: 2026/3244 - 12 March 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Alaris™ VP Infusion Sets from Becton Dickinson is continuing.

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Supply Issues Becton Dickinson UK Ltd Woking Biopsy Needle FYU2877 (ICN 3251)

Ref: 2926/3251 - 12 March 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Biopsy Needles from Becton Dickinson UK Ltd has improved.

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Supply Issues Exactech Ltd Shoulder Arthroplasty Products (ICN 3276)

Ref: 2026/3276 - 12 March 2026

Important Customer Notice Status New Type Supply Disruption

The supplier Advita Ortho (Exactech) Ltd has informed us of a supply issue with its shoulder arthroplasty product range.

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Product Update Praxis Medical Ltd Orthotic Services, Immobilisation Services and Associated Products Framework Multiple Products     (ICN 3273)

Ref: 2026/3273 - 11 March 2026

Important Customer Notice Status New Type Delisting

​​We have identified that a number of Praxis Medical Ltd products on the Orthotic Services, Immobilisation Services and Associated Products framework do not have current MHRA registration for the UK market, so we are delisting various product ranges.

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Supply Issues Vygon UK Ltd Central Venous Catheter Triple Lumen for Paediatrics 4.5Fr 6cm FSQ85008 (ICN 3285)

Ref: 2026/3285 - 11 March 2026

Important Customer Notice Status New Type Supply Issues

The supplier Vygon UK Ltd has informed us a supply issue with it’s Central Venous Catheter Triple Lumen for Paediatrics.

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Field Safety Notice Cook Medical Labelling Expiration Dates Various Products (ICN 3277)

Ref: 2026/3277 - 11 March 2026

Important Customer Notice Status New Type Product Recall

Cook Medical has issued Field Safety Notice FSN (FSCA Ref: 2026FA0001) having identified a number of products, listed in ‘Attachment 1 - Product Information Table’ have been labelled with expiration dates that exceed the true shelf life.

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Supply Issues GAMA Healthcare Ltd eDirect Products Warehouse Closure (ICN 3284)

Ref: 2026/3284 - 11 March 2026

Important Customer Notice Status New Type Supplier Update

The supplier Gama Healthcare Ltd has informed us of a warehouse closure due to their annual stock take.

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Field Safety Notice Rocket Medical Chest and Abdominal Drain Set (ICN 3279)

Ref: 2026/3279 - 11 March 2026

Important Customer Notice Status New Type Product Alert

Rocket Medical has issued a Field Safety Notice CUST-OCC665 Revision 2 dated 6 March 2026. This updates their Field Safety Notice GB-MF-000025375, released in November 2023.

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Supply Issues Vygon UK Ltd Needlefree Extension Set FSW489 (ICN 3227)

Ref: 2026/3227 - 10 March 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Needlefree Extension Sets from Vygon UK Ltd is continuing.

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Supply Issues Becton Dickinson UK Ltd Blood Gas Syringe Products FWC082 (ICN 3280)

Ref: 2026/3280 - 10 March 2026

Important Customer Notice Status New Type Supply Disruption

The supplier Becton Dickinson UK Ltd has informed us of a supply issue with its Blood Gas Syringe product.

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Supply Issues Multiple Suppliers Medical Pulp Products FWV148 and FSL240 (ICN 3278)

Ref: 2026/3278 - 9 March 2026

Important Customer Notice Status New Type Supply Disruption

The suppliers Vernacare International Limited and Polyco Healthline Limited have informed us of a supply issue with its Medical Pulp products.

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Supply Issues GBUK Healthcare Blood Collection Set KFK1274 (ICN 3275)

Ref: 2026/3275 - 9 March 2026

Important Customer Notice Status New Type Supply Disruption

The supplier GBUK Healthcare has informed us of a supply issue with its Blood Collection Sets.

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Supply Issues Medtronic Ltd Surgical Sutures FVO005 and FVQ382 (ICN 2865)

Ref: 2025/2865 - 6 March 2026

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with Surgical Sutures from Medtronic Ltd is now resolved.

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Supply Issues Johnson & Johnson Medical Limited Surgical Sutures (ICN 2341)

Ref: 2023/2341 - 6 March 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Surgical Suture products on our stocked route from Johnson & Johnson Medical Ltd is continuing.

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Supply Issues Johnson & Johnson Medical Ltd Laparoscopic Instruments FGS135, FGS147, FGS124 and FGS126 (ICN 3110)

Ref: 2025/3110 - 5 March 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Laparoscopic Instruments from Johnson & Johnson Medical Ltd is continuing.

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