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Important Customer Notices (ICNs)

In response to customer feedback, you can now:

  • Access more information on which products are listed on each ICN in the new ICN Weekly Dashboard.
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Supply Issues ICU Medical International Limited Huber Needle Vascular Access FTR131 (ICN 3208)

Ref: 2026/3208 - 28 January 2026

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with Huber Needle Vascular Access products from ICU Medical International Limited is now resolved.

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Supply Issues Medicina Ltd Oral Tip Syringes and Syringe Accessories FTA364, FTA375, FWD274, FTA374 and FTA286 (ICN 3182)

Ref: 2025/3182 - 28 January 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Oral Tip Syringes from Medicina Limited is continuing.

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Supply Issues Marshall Airway Products Ltd Anaesthetic Anatomical Facemask FEW85003 (ICN 3178)

Ref: 2025/3178 - 28 January 2026

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with Anaesthetic Anatomical Facemask from Marshall Airways Products Ltd is now resolved.

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Supply Issues Draegar Medical Transwarmer Infant Warming Device VCB064 (ICN 3194)

Ref: 2025/3194 - 28 January 2026

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with Transwarmer Infant Warming Device from Draegar Medical is now resolved.

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Supply Issues Baxter Healthcare Limited Administration Sets for Pump and Gravity Colleague Pumps FSB998 (ICN 3241)

Ref: 2026/3241 - 28 January 2026

Important Customer Notice Status New Type Supply Disruption

The supplier Baxter Healthcare Limited has informed us of a supply issue with its Administration Sets for Pump and Gravity Colleague Pumps.

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Product Update GE Medical Systems Ltd Blood Pressure Cuffs (ICN 3239)

Ref: 2026/3239 - 27 January 2026

Important Customer Notice Status New Type Delisting

The supplier GE Medical Systems Ltd have informed us of a discontinuation with their Blood Pressure Cuff products.

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Product Update Winter Preparedness 2025 / 2026 – Strengthening Our Response (ICN 3071)

Ref: 2025/3071 - 27 January 2026

Important Customer Notice Status Update Type Product Update

We are committed to providing timely updates via this ICN and through regular panels, including the Resilience and Service Support call.

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Supply Issues Medtronic Ltd Surgical Sutures FVO005 (ICN 2865)

Ref: 2025/2865 - 27 January 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Surgical Sutures from Medtronic Ltd is continuing.

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Field Safety Notice Olympus Thunderbeat Jaw Thunderbeat Probe Fracture and Tissue Pad Detachment (ICN 3209)

Ref: 2026/3209 - 27 January 2026

Important Customer Notice Status Update Type Product Recall

Olympus has updated their Field Safety Notice QIL FY26-EMEA-17-FY25-009-A to amend the Unique Device Identification (UDI) on page one for two products listed in the Material ID column.

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Supply Issues Johnson & Johnson Medical Limited Surgical Sutures (ICN 2341)

Ref: 2023/2341 - 27 January 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Surgical Suture products on our stocked route from Johnson & Johnson Medical Ltd is continuing.

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Supply Issues Johnson & Johnson Medical Ltd Trocars FGB046, FGB048, FGB049 and FGE3286 (ICN 3238)

Ref: 2026/3238 - 27 January 2026

Important Customer Notice Status New Type Supply Disruption

The supplier Johnson & Johnson Medical Ltd has informed us of a supply issue with its Trocar products.

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Supply Issues Becton Dickinson UK Ltd Ed Wokingham Needlefree Connector Valve FKA169 (ICN 3042)

Ref: 2025/3042 - 27 January 2026

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with Needlefree Connector Valves from Becton Dickinson UK Ltd is now resolved.

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Supply Issues ICU Medical International Ltd Blood Gas Syringes FWC199 (ICN 2722)

Ref: 2024/2722 - 26 January 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Blood Gas Syringes from ICU Medical International Ltd is continuing.

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Supply Issues Teleflex Medical Self-Retaining and Intermittent Catheters (ICN 2699)

Ref: 2024/2699 - 26 January 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Self-Retaining Catheters and Intermittent Catheters from Teleflex Medical is continuing.

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Field Safety Notice Alpha Solway Face Fit Test Solution A and Face Fit Test Solution B 50ml Bottles Saccharin and Bitrex (ICN 3232)

Ref: 2026/3232 - 26 January 2026

Important Customer Notice Status New Type Product Recall

Alpha Solway has issued a Field Safety Notice dated 16 January 2026 having identified a quality issue affecting AlphaSolway™ Face Fit Test Solution A and AlphaSolway™ Face Fit Test Solution B (50 ml bottles, Saccharin and Bitrex).

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  • ICN Weekly Dashboard

    An Excel file detailing all ICNs and the product codes on each ICN. Updated weekly.
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