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Important Customer Notices (ICNs)

In response to customer feedback, you can now:

  • Access more information on which products are listed on each ICN in the new ICN Weekly Dashboard.
    See our Downloads ▼ section to view this summary now.
  • Quickly display ICNs using Filter options.

Featured

Supply Issues Heraeus Medical Bone Cement Products (ICN 3261)

Ref: 2026/3261 - 5 August 2026

Important Customer Notice Status Update Type Supply Disruption

Heraeus continues to reintroduce their products back into the UK market in a phased way that ensures continuity of supply.

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Supply Issues KCI Medical Limited (3M) Forced Air Warming Products (ICN 3093)

Ref: 2025/3093 - 17 July 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with forced air warming products from KCI Medical Limited is continuing.

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Product Update Alliance Disposable Ltd Disposable Cold Cup 8oz UTC3271 (ICN 3439)

Ref: 2026/3439 - 12 August 2026

Important Customer Notice Status New Type Delisting

The supplier Alliance Disposables Ltd has informed us of a discontinuation with its disposable cold cup 8oz.

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Supply Issues Becton Dickinson UK Ltd Chloraprep DMK000, MRB303, MRB306, DMD85004 and DMD85006 (ICN 3397)

Ref: 2026/3397 - 12 August 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Chloraprep products from Becton Dickinson UK Ltd is continuing.

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Contract Update Baby Boards and Tube Filling Cannula Kwill Products (ICN 3054)

Ref: 2025/3054 - 12 August 2026

Important Customer Notice Status Resolved,Update Type Pricing Update

All product codes are now available to order through our online catalogue.

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Product Update Becton Dickinson Venflon™ IV Cannula with Wings 14G to 22G (ICN 2812)

Ref: 2025/2812 - 12 August 2026

Important Customer Notice Status Resolved Type Delisting

Stock has now been depleted for FSP620 and FSP625.

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Supply Issues Kimal PLC 16G and 18G High Flow Huber Needles Multiple Products (ICN 3438)

Ref: 2026/3438 - 11 August 2026

Important Customer Notice Status New Type Supply Disruption

The supplier Kimal PLC has informed us of a supply issue with its 16G and 18G high flow Huber needles.

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Supply Issues Becton Dickinson UK Ltd Administration Set Alaris GP Volumetric Pump FKA321 (ICN 3369)

Ref: 2026/3369 - 10 August 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with administration set Alaris GP volumetric pump from Becton Dickinson is continuing.

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Supply Issues Baxter Healthcare Ltd Bladder Irrigation Set FTK648 (ICN 3437)

Ref: 2026/3437 - 10 August 2026

Important Customer Notice Status New Type Supply Disruption

The supplier Baxter Healthcare Limited has informed us of a supply issue with its bladder irrigation set.

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Supply Issues ICU Medical International Ltd Administration Set FVR85218 (ICN 3436)

Ref: 2026/3436 - 10 August 2026

Important Customer Notice Status New Type Supply Disruption

The supplier ICU Medical International has informed us of a supply issue with its administration set.

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Supply Issues Ambu UK Ltd Electrodes FDK063 (ICN 3216)

Ref: 2026/3216 - 10 August 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with electrodes from Ambu UK Ltd is continuing.

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Field Safety Notice Cook Medical Hemospray Endoscopic Hemostat Instructions for Use (ICN 3435)

Ref: 2026/3435 - 7 August 2026

Important Customer Notice Status New Type Product Alert

Cook Medical has issued a Field Safety Notice to bring awareness about upcoming updates to the Hemospray Endoscopic Hemostat Instructions for Use (IFU).

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Supply Issues Flexicare Medical Ltd Peak Flow Meter Mouthpiece FDD167 (ICN 3112)

Ref: 2025/3112 - 7 August 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with multiple Respiratory Solutions and Airways Management products from Flexicare Medical Ltd has improved.

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Supply Issues Salter Labs UK T/A Airlife Nasal Cannula and Oxygen Facemask Products FDK6925 and FDK6926 (ICN 3179)

Ref: 2025/3179 - 7 August 2026

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with spirometers and nasal cannula and oxygen facemask products from Salter Labs UK T/A Airlife is now resolved.

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Supply Issues Boston Scientific Ltd Multiple Products Across Various Frameworks (ICN 3427)

Ref: 2026/3427 - 7 August 2026

Important Customer Notice Status New Type Supply Disruption

The supplier Boston Scientific Ltd has informed us of a supply issue with multiple products across various frameworks.

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Contract Update Blood Collection Devices (ICN 3433)

Ref: 2026/3433 - 7 August 2026

Important Customer Notice Status New Type Pricing Update

We have been informed of a temporary contract change our Blood Collection Devices framework.

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Supply Issues ICU Medical Blood Gas Syringes (ICN 3352)

Ref: 2026/3352 - 7 August 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with blood gas syringe products from ICU Medical is continuing.

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  • ICN Weekly Dashboard

    An Excel file detailing all ICNs and the product codes on each ICN. Updated weekly.
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