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Important Customer Notices (ICNs)

In response to customer feedback, you can now:

  • Access more information on which products are listed on each ICN in the new ICN Weekly Dashboard.
    See our Downloads ▼ section to view this summary now.
  • Quickly display ICNs using Filter options.

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Product Update Winter Preparedness 2025 / 2026 – Strengthening Our Response (ICN 3071)

Ref: 2025/3071 - 31 October 2025

Important Customer Notice Status Update Type Product Update

We continue to engage with suppliers to implement our robust plans to support winter preparedness.

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Supply Issues Becton Dickinson UK Ltd Stock Oxford Needlefree Bag Spike FSB399 (ICN 3156)

Ref: 2025/3156 - 21 November 2025

Important Customer Notice Status New Type Supply Disruption

The supplier Becton Dickinson UK Ltd Stock Oxford has informed us of a supply issue with its Needlefree Bag Spike.

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Supply Issues Becton Dickinson UK Ltd Stock Oxford Safety Blood Collection Sets KFK823 and KFK363 (ICN 3155)

Ref: 2025/3155 - 21 November 2025

Important Customer Notice Status New Type Supply Disruption

The supplier Becton Dickinson UK Ltd has informed us of a supply issue with its Safety Blood Collection Sets.

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Supply Issues Medtronic Limited Clip Applier FFL110 (ICN 3024)

Ref: 2025/3024 - 21 November 2025

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Clip Appliers from Medtronic Limited is continuing.

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Product Update Dakota Integrated Solutions Limited Thermal Wristband Cartridges (ICN 2869)

Ref: 2025/2869 - 21 November 2025

Important Customer Notice Status Update Type Product Update

The product update due to a new range of Thermal Wristband Cartridges from Dakota Integrated Solutions is continuing.

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Supply Issues Becton Dickinson UK Ltd Stock Oxford Administration Set Gravity Blood and Blood Derivatives FKA194 (ICN 3154)

Ref: 2025/3154 - 21 November 2025

Important Customer Notice Status New Type Supply Disruption

The supplier Becton Dickinson UK Ltd Stock Oxford has informed us of a supply issue with its Administration Set Gravity Blood and Blood Derivatives.

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Supply Issues KCI Medical Limited (3M) Forced Air Warming Products (ICN 3093)

Ref: 2025/3093 - 20 November 2025

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Forced Air Warming products from KCI Medical Limited is continuing.

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Supply Issues Caremed Alrick UK Ltd Surgeon Foot Stool FAM19830 (ICN 3043)

Ref: 2025/3043 - 20 November 2025

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with Surgeon Foot Stool from Caremed Alrick UK Ltd is now resolved.

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Product Update Henry Schein Medical Sphygmomanometer Digital Products FFF85129 (ICN 3152)

Ref: 2025/3152 - 20 November 2025

Important Customer Notice Status New Type Delisting

The supplier Henry Schein Medical has informed us of a discontinuation with its Sphygmomanometer Digital products.

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Product Update P. Mulrine & Sons Patient Feeding Fruit Juices Formulation Change AAB85000 and AAB85001 (ICN 3153)

Ref: 2025/3153 - 20 November 2025

Important Customer Notice Status New Type Product Update

The supplier P. Mulrine & Sons has informed us of a product update due to a formulation change with its Patient Feeding Juices.

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Supply Issues Becton Dickinson UK Ltd Stock Oxford Blood Collection Needle Safety KFK351 (ICN 3142)

Ref: 2025/3142 - 20 November 2025

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Blood Collection Needle Safety products from Becton Dickinson is continuing.

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Supply Issues Unisurge International Ltd Medical Hollowware Framework Launch (ICN 2827)

Ref: 2025/2827 - 20 November 2025

Important Customer Notice Status Update Type Supply Disruption

The supply issues with Medical Hollowware products are continuing.

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Supply Issues Johnson & Johnson Medical Ltd Surgical Stapling FGE8405, FGE8409 and FGE8418 (ICN 3023)

Ref: 2025/3023 - 20 November 2025

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Surgical Stapling products from Johnson & Johnson Medical Ltd is continuing.

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Supply Issues Johnson & Johnson Medical Limited Surgical Sutures (ICN 2341)

Ref: 2023/2341 - 20 November 2025

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Surgical Suture products on our stocked route from Johnson & Johnson Medical Ltd is continuing.

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Supply Issues Ontex UK Ltd Continence Care Products CFP1751 (ICN 3151)

Ref: 2025/3151 - 19 November 2025

Important Customer Notice Status New Type Supply Disruption

The supplier Ontex UK Ltd has informed us of a supply issue with its Continence Care products.

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Supply Issues KCI Medical Limited Needlefree Disinfection Cap FSW1634 (ICN 3111)

Ref: 2025/3111 - 19 November 2025

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Needlefree Disinfection Caps from KCI Medical Limited is continuing.

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  • ICN Weekly Dashboard

    An Excel file detailing all ICNs and the product codes on each ICN. Updated weekly.
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