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Important Customer Notices (ICNs)

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Supply Issues GAMA Healthcare Ltd eDirect Products Warehouse Closure (ICN 3284)

Ref: 2026/3284 - 11 March 2026

Important Customer Notice Status New Type Supplier Update

The supplier Gama Healthcare Ltd has informed us of a warehouse closure due to their annual stock take.

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Supply Issues Heraeus Medical Bone Cement Products (ICN 3261)

Ref: 2026/3261 - 5 March 2026

Important Customer Notice Status Update Type Supply Disruption

The IT issues which were preventing the National Product Code FQT85055 for Zimmer Biomet High Fatigue G bone cement showing in our online catalogue have been resolved.

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Supply Issues Medline Sterile Surgical Gowns and Drapes (ICN 3223)

Ref: 2026/3223 - 23 February 2026

Important Customer Notice Status Update Type Supply Disruption

We remain in regular discussions with Medline and alternative suppliers about their stock availability, with a focus on bringing the maximum number of products back into stock as quickly as possible.

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Supply Issues Vygon UK Ltd Central Venous Catheter Triple Lumen for Paediatrics 4.5Fr 6cm FSQ85008 (ICN 3285)

Ref: 2026/3285 - 11 March 2026

Important Customer Notice Status New Type Supply Issues

The supplier Vygon UK Ltd has informed us a supply issue with it’s Central Venous Catheter Triple Lumen for Paediatrics.

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Field Safety Notice Cook Medical Labelling Expiration Dates Various Products (ICN 3277)

Ref: 2026/3277 - 11 March 2026

Important Customer Notice Status New Type Product Recall

Cook Medical has issued Field Safety Notice FSN (FSCA Ref: 2026FA0001) having identified a number of products, listed in ‘Attachment 1 - Product Information Table’ have been labelled with expiration dates that exceed the true shelf life.

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Supply Issues GAMA Healthcare Ltd eDirect Products Warehouse Closure (ICN 3284)

Ref: 2026/3284 - 11 March 2026

Important Customer Notice Status New Type Supplier Update

The supplier Gama Healthcare Ltd has informed us of a warehouse closure due to their annual stock take.

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Field Safety Notice Rocket Medical Chest and Abdominal Drain Set (ICN 3279)

Ref: 2026/3279 - 11 March 2026

Important Customer Notice Status New Type Product Alert

Rocket Medical has issued a Field Safety Notice CUST-OCC665 Revision 2 dated 6 March 2026. This updates their Field Safety Notice GB-MF-000025375, released in November 2023.

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Supply Issues Olympus Keymed Ltd Energy Devices (ICN 3171)

Ref: 2025/3171 - 10 March 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Energy Devices from Olympus Keymed Ltd is continuing.

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Supply Issues Vygon UK Ltd Needlefree Extension Set FSW489 (ICN 3227)

Ref: 2026/3227 - 10 March 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Needlefree Extension Sets from Vygon UK Ltd is continuing.

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Supply Issues Becton Dickinson UK Ltd Blood Gas Syringe Products FWC082 (ICN 3280)

Ref: 2026/3280 - 10 March 2026

Important Customer Notice Status New Type Supply Disruption

The supplier Becton Dickinson UK Ltd has informed us of a supply issue with its Blood Gas Syringe product.

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Supply Issues KCI Medical Limited Needlefree Disinfection Cap FSW1634 (ICN 3111)

Ref: 2025/3111 - 10 March 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Needlefree Disinfection Caps from KCI Medical Limited is continuing.

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Supply Issues Multiple Suppliers Medical Pulp Products FWV148 and FSL240 (ICN 3278)

Ref: 2026/3278 - 9 March 2026

Important Customer Notice Status New Type Supply Disruption

The suppliers Vernacare International Limited and Polyco Healthline Limited have informed us of a supply issue with its Medical Pulp products.

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Supply Issues GBUK Healthcare Blood Collection Set KFK1274 (ICN 3275)

Ref: 2026/3275 - 9 March 2026

Important Customer Notice Status New Type Supply Disruption

The supplier GBUK Healthcare has informed us of a supply issue with its Blood Collection Sets.

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Supply Issues Medtronic Ltd Surgical Sutures FVO005 and FVQ382 (ICN 2865)

Ref: 2025/2865 - 6 March 2026

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with Surgical Sutures from Medtronic Ltd is now resolved.

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Supply Issues Johnson & Johnson Medical Limited Surgical Sutures (ICN 2341)

Ref: 2023/2341 - 6 March 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Surgical Suture products on our stocked route from Johnson & Johnson Medical Ltd is continuing.

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Supply Issues Flexicare Medical Ltd Respiratory Solutions and Airway Management Multiple Products (ICN 3112)

Ref: 2025/3112 - 6 March 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with multiple Respiratory Solutions and Airway Management products from Flexicare Medical Ltd is continuing.

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Supply Issues Johnson & Johnson Medical Ltd Laparoscopic Instruments FGS135, FGS147, FGS124 and FGS126 (ICN 3110)

Ref: 2025/3110 - 5 March 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Laparoscopic Instruments from Johnson & Johnson Medical Ltd is continuing.

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Supply Issues Baxter Healthcare Limited Bladder Irrigation Set FTK550 (ICN 3249)

Ref: 2026/3249 - 5 March 2026

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with Bladder Irrigation Set from Baxter Healthcare Limited is now resolved.

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