In response to customer feedback, you can now:
Filter 224 recent ICNs by:
Contractual Change Delisting Pricing Update Product Alert Product Recall Product Update Safety Alert Supplier Update Supply DisruptionRef: 2025/3071 - 31 October 2025
Important Customer Notice Status Update Type Product Update
We continue to engage with suppliers to implement our robust plans to support winter preparedness.
Find out moreRef: 2025/3093 - 20 November 2025
Important Customer Notice Status Update Type Supply Disruption
The supply issue with Forced Air Warming products from KCI Medical Limited is continuing.
Find out moreRef: 2025/3043 - 20 November 2025
Important Customer Notice Status Resolved Type Supply Disruption
The supply issue with Surgeon Foot Stool from Caremed Alrick UK Ltd is now resolved.
Find out moreRef: 2025/3152 - 20 November 2025
Important Customer Notice Status New Type Delisting
The supplier Henry Schein Medical has informed us of a discontinuation with its Sphygmomanometer Digital products.
Find out moreRef: 2025/3153 - 20 November 2025
Important Customer Notice Status New Type Product Update
The supplier P. Mulrine & Sons has informed us of a product update due to a formulation change with its Patient Feeding Juices.
Find out moreRef: 2025/3142 - 20 November 2025
Important Customer Notice Status Update Type Supply Disruption
The supply issue with Blood Collection Needle Safety products from Becton Dickinson is continuing.
Find out moreRef: 2025/2827 - 20 November 2025
Important Customer Notice Status Update Type Supply Disruption
The supply issues with Medical Hollowware products are continuing.
Find out moreRef: 2025/3023 - 20 November 2025
Important Customer Notice Status Update Type Supply Disruption
The supply issue with Surgical Stapling products from Johnson & Johnson Medical Ltd is continuing.
Find out moreRef: 2023/2341 - 20 November 2025
Important Customer Notice Status Update Type Supply Disruption
The supply issue with Surgical Suture products on our stocked route from Johnson & Johnson Medical Ltd is continuing.
Find out moreRef: 2025/3151 - 19 November 2025
Important Customer Notice Status New Type Supply Disruption
The supplier Ontex UK Ltd has informed us of a supply issue with its Continence Care products.
Find out moreRef: 2025/3111 - 19 November 2025
Important Customer Notice Status Update Type Supply Disruption
The supply issue with Needlefree Disinfection Caps from KCI Medical Limited is continuing.
Find out moreRef: 2025/3103 - 19 November 2025
Important Customer Notice Status Update Type Supply Disruption
The supply issue with Ioban™ Drapes from KCI Medical Limited is continuing.
Find out moreRef: 2025/3148 - 18 November 2025
Important Customer Notice Status New Type Delisting
The supplier G&N Laboratory has informed us of a product update with its Polypropylene Sharps Containers.
Find out moreRef: 2025/3137 - 18 November 2025
Important Customer Notice Status Update Type Supply Disruption
The supply issue with Non-Woven Island Adhesive Dressing products from Paul Hartmann Ltd is continuing.
Find out moreRef: 2025/2937 - 18 November 2025
Important Customer Notice Status Update Type Product Recall
The root cause was identified as trace calcium which interacted with the gluconate present in the formulation to form insoluble calcium gluconate, which crystallised out of solution under storage conditions.
Find out moreRef: 2025/2947 - 18 November 2025
Important Customer Notice Status Update Type Supply Disruption
The supply issue with Defibrillation Pads from Zoll Medical UK Ltd is continuing.
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