In response to customer feedback, you can now:
Filter 221 recent ICNs by:
Contractual Change Delisting Pricing Update Product Alert Product Recall Product Update Safety Alert Supplier Update Supply DisruptionRef: 2026/3485 - 30 September 2026
Important Customer Notice Status Update Type Contractual Change
To help support NHS trusts’ transition planning and effective decision making, an updated samples request product code matrix and new awarded supplier matrix have been provided.
Find out moreRef: 2026/3464 - 25 September 2026
Important Customer Notice Status Resolved Type Supply Disruption
Manufacturing and distribution levels are back to business-as-usual levels.
Find out moreRef: 2026/3261 - 5 August 2026
Important Customer Notice Status Update Type Supply Disruption
Heraeus continues to reintroduce their products back into the UK market in a phased way that ensures continuity of supply.
Find out moreRef: 2026/3497 - 7 October 2026
Important Customer Notice Status New Type Supply Disruption
The supplier PTP Healthcare has informed us of a supply issue with its non-woven bed sheet.
Find out moreRef: 2026/3467 - 7 October 2026
Important Customer Notice Status Resolved Type Supply Disruption
The supply Issue with Welch Allyn UK Ltd blood pressure cuffs and tympanic thermometer is now resolved.
Find out moreRef: 2026/3474 - 6 October 2026
Important Customer Notice Status Update Type Supply Disruption
The supply issue with the venous tube from Becton Dickinson UK is continuing.
Find out moreRef: 2026/3462 - 6 October 2026
Important Customer Notice Status Update Type Supply Disruption
The supply issue with blood gas syringe from Becton Dickinson is continuing.
Find out moreRef: 2026/3495 - 5 October 2026
Important Customer Notice Status New Type Delisting
The supplier ICU Medical has informed us of a discontinuation with its Portex tracheostomy tubes and accessories.
Find out moreRef: 2026/3469 - 5 October 2026
Important Customer Notice Status Update Type Supply Disruption
The supply issue with single use virgin plastic medicine pots from MedScience is continuing.
Find out moreRef: 2026/3393 - 5 October 2026
Important Customer Notice Status Update Type Supply Disruption
The supply issue with fluid warming products from KCI Medical Ltd is continuing.
Find out moreRef: 2026/3441 - 5 October 2026
Important Customer Notice Status Update Type Supply Disruption
The supply issue with anti-embolism stocking products from Cardinal Health UK is continuing.
Find out moreRef: 2026/3496 - 5 October 2026
Important Customer Notice Status New Type Delisting
The supplier Johnson & Johnson has informed us of a discontinuation of its ligation products.
Find out moreRef: 2025/3177 - 2 October 2026
Important Customer Notice Status Update Type Product Update
The product pack change size with Surgicel haemostat fabrics is continuing.
Find out moreRef: 2026/3372 - 1 October 2026
Important Customer Notice Status Resolved Type Supply Disruption
The supply issue with polypropylene one litre sterile jug from Unisurge is now resolved.
Find out moreRef: 2026/3431 - 1 October 2026
Important Customer Notice Status Update Type Contractual Change
The contractual change on multiple product areas within our Respiratory Solutions framework currently subject supply issues is continuing.
Find out moreRef: 2026/3356 - 30 September 2026
Important Customer Notice Status Update Type Supply Disruption
The supply issue with multiple products across our Airways Management and Associated Products framework is continuing.
Find out moreRef: 2026/3480 - 30 September 2026
Important Customer Notice Status Update Type Product Update
The pricing for the new product codes is currently incorrect and is in the process of being updated on the online catalogue.
Find out moreRef: 2026/3494 - 30 September 2026
Important Customer Notice Status New Type Supply Disruption
The supplier Rocialle has informed us of a supply issue with its anti-embolism stockings.
Find out more