In response to customer feedback, you can now:
Filter 224 recent ICNs by:
Contractual Change Delisting Pricing Update Product Alert Product Recall Product Update Safety Alert Supplier Update Supply DisruptionRef: 2026/3485 - 30 September 2026
Important Customer Notice Status Update Type Contractual Change
To help support NHS trusts’ transition planning and effective decision making, an updated samples request product code matrix and new awarded supplier matrix have been provided.
Find out moreRef: 2026/3464 - 25 September 2026
Important Customer Notice Status Resolved Type Supply Disruption
Manufacturing and distribution levels are back to business-as-usual levels.
Find out moreRef: 2026/3261 - 5 August 2026
Important Customer Notice Status Update Type Supply Disruption
Heraeus continues to reintroduce their products back into the UK market in a phased way that ensures continuity of supply.
Find out moreRef: 2026/3356 - 30 September 2026
Important Customer Notice Status Update Type Supply Disruption
The supply issue with multiple products across our Airways Management and Associated Products framework is continuing.
Find out moreRef: 2026/3480 - 30 September 2026
Important Customer Notice Status Update Type Product Update
The pricing for the new product codes is currently incorrect and is in the process of being updated on the online catalogue.
Find out moreRef: 2026/3494 - 30 September 2026
Important Customer Notice Status New Type Supply Disruption
The supplier Rocialle has informed us of a supply issue with its anti-embolism stockings.
Find out moreRef: 2026/3485 - 30 September 2026
Important Customer Notice Status Update Type Contractual Change
To help support NHS trusts’ transition planning and effective decision making, an updated samples request product code matrix and new awarded supplier matrix have been provided.
Find out moreRef: 2026/3492 - 29 September 2026
Important Customer Notice Status New Type Delisting
The supplier ICU Medical International Limited has informed us of a discontinuation with its needlefree extension sets.
Find out moreRef: 2026/3386 - 29 September 2026
Important Customer Notice Status Update Type Supply Disruption
The supplier Roche Diagnostics Limited has informed us of a supply issue with its point of care cardiac marker test strip products.
Find out moreRef: 2026/3343 - 29 September 2026
Important Customer Notice Status Resolved Type Supply Disruption
The supply issue with a microscope slide from Cellpath is now resolved.
Find out moreRef: 2026/3456 - 28 September 2026
Important Customer Notice Status Resolved Type Supply Disruption
The supply issue with Ioban drape from KCI Medical is now resolved.
Find out moreRef: 2026/3352 - 28 September 2026
Important Customer Notice Status Update Type Supply Disruption
The supply issue with blood gas syringe products from ICU Medical is continuing.
Find out moreRef: 2026/3490 - 28 September 2026
Important Customer Notice Status New Type Supply Disruption
The supplier Becton Dickinson UK has informed us of a supply issue with its blood collection set.
Find out moreRef: 2026/3434 - 28 September 2026
Important Customer Notice Status Resolved Type Supply Disruption
The supply issue with hypodermic syringe Becton Dickinson is now resolved.
Find out moreRef: 2026/3470 - 28 September 2026
Important Customer Notice Status Resolved Type Supply Disruption
The supply issue with biopsy needles from Becton Dickinson is now resolved.
Find out moreRef: 2026/3380 - 28 September 2026
Important Customer Notice Status Resolved Type Supply Disruption
The supply issue with Yankauer suction tubes from Pennine is now resolved.
Find out moreRef: 2026/3441 - 28 September 2026
Important Customer Notice Status Update Type Supply Disruption
The supply issue with anti-embolism stocking products from Cardinal Health UK has improved.
Find out moreRef: 2026/3489 - 25 September 2026
Important Customer Notice Status New Type Product Recall
Boston Scientific has issued a Field Safety Notice recalling specific Lots Direxion™ and HI-FLO™ microcatheters due to a manufacturing issue.
Find out more