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Important Customer Notices (ICNs)

In response to customer feedback, you can now:

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Supply Issues Unisurge International Ltd Medical Hollowware Framework Launch (ICN 2827)

Ref: 2025/2827 - 13 March 2025

Important Customer Notice: Update

As a result of the recent tender renewal, the products supplied by Unisurge International Ltd on the Medical Hollowware framework will be delisted from 7 April 2025.

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Supply Issues ICU Medical International Ltd Blood Gas Syringes FWC427 and FWC426 (ICN 2722)

Ref: 2024/2722 - 12 March 2025

Important Customer Notice: Update

The supply issue with Blood Gas Syringes from ICU Medical International Ltd is continuing.

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Supply Issues Ecolab Ltd Stock Skin Cleansing and Disinfection Licensed Medicines MRB320, MRB387 and MRB328 (ICN 2858)

Ref: 2025/2858 - 7 March 2025

Important Customer Notice: Supply Issues

The supplier Ecolab Ltd Stock has informed us of a supply issue with its Skin Cleansing and Disinfection products.

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Personal Protective Equipment (PPE) Increased Demand Update (ICN 2790)

Ref: 2025 / 2790 - 4 March 2025

Important Customer Notice: Update

Demand for PPE has returned to business-as-usual levels.

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Product Update GOJO Industries Hand Hygiene and Associated Products and Services (ICN 2523)

Ref: 2024/2523 - 7 February 2025

Important Customer Notice: Update

Demand management has been removed from all Ecolab and Essity products.

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Delisting Molnlycke Health Care Ltd Mepilex XT Foam Dressings ELA722, ELA723, ELA724 and ELA725 (ICN 2875)

Ref: 2025/2875 - 17 March 2025

Important Customer Notice: Delisting

The supplier Molnlycke Health Care Ltd has informed us of a discontinuation with its Mepilex XT Foam Dressings.

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Supply Issues GBUK Healthcare Needlefree Extension Sets and Needlefree Connector/Valve FSW1640, FSW1638 and FSW1639 (ICN 2833)

Ref: 2025/2833 - 14 March 2025

Important Customer Notice: Resolved

The supply issue with Needlefree Extension Sets and Needlefree Connector/Valve products from GBUK Healthcare is now resolved.

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Supply Issues Vygon UK Ltd Central Venous Catheter Pack FSQ1910 (ICN 2874)

Ref: 2025/2874 - 14 March 2025

Important Customer Notice: Supply Issues

The supplier Vygon UK Ltd has informed us of a supply issue with Central Venous Catheter Pack.

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Supply Issues Becton Dickinson UK Ltd Blood Collection Needle KFK290 (ICN 2821)

Ref: 2025/2821 - 14 March 2025

Important Customer Notice: Resolved

The supply issue with Blood Collection Needles from Becton Dickinson UK Ltd is now resolved.

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Supply Issues Crest Medical Limited, Semperit and Sol-Millennium Medical UK Ltd Temporary Warehouse Closure (ICN 2868)

Ref: 2025/2868 - 14 March 2025

Important Customer Notice: Supply Issues

The supplier Crest Medical Limited has informed us that they are relocating their current warehousing facility.

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Field Safety Notice Becton Dickinson 4Fr Single-Lumen PowerPICC Catheters (SOLO and non-SOLO versions) (ICN 2723)

Ref: 2024/2723 - 14 March 2025

Important Customer Notice: Update

Becton Dickinson (BD) is now conducting a Field Safety Corrective Action to remove specific lots of 4Fr Single-Lumen PowerPICC Catheters.

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Supply Issues Mediq Healthcare UK Limited Theatre Caps BWF071 and BWF053 (ICN 2607)

Ref: 2024/2607 - 14 March 2025

Important Customer Notice: Resolved

The supply issue with Theatre Caps from Mediq Healthcare UK Ltd is now resolved.

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Supply Issues Integra Neurosciences Specialist Wound Care Honey ELZ508 (ICN 2873)

Ref: 2025/2873 - 14 March 2025

Important Customer Notice: Supply Issues

The supplier Integra Neurosciences has informed us of a supply issue with its Specialist Wound Care Honey products.

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Supply Issues Becton Dickinson UK Ltd Catheter Foley Trays (ICN 2795)

Ref: 2025/2795 - 13 March 2025

Important Customer Notice: Update

The supply issue with Foley Trays from Becton Dickinson UK Ltd is continuing.

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Supply Issues Johnson & Johnson Medical Limited Surgical Sutures (ICN 2341)

Ref: 2023/2341 - 13 March 2025

Important Customer Notice: Update

The supply issue with Surgical Suture products on our stocked route from Johnson & Johnson Medical Ltd has improved.

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Supply Issues Unisurge International Ltd Medical Hollowware Framework Launch (ICN 2827)

Ref: 2025/2827 - 13 March 2025

Important Customer Notice: Update

As a result of the recent tender renewal, the products supplied by Unisurge International Ltd on the Medical Hollowware framework will be delisted from 7 April 2025.

Find out more

Supply Issues BVM Medical Invasive Cardiology Products for Adults and Paediatrics (ICN 2777)

Ref: 2024/2777 - 13 March 2025

Important Customer Notice: Update

The supply issue with Cardiology Products for Adults and Paediatrics from BVM Medical has improved.

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Supply Issues Essity UK Ltd Disposable and Washable Continence Care Products CFP4429 (ICN 2770)

Ref: 2024/2770 - 13 March 2025

Important Customer Notice: Update

The supply issue with Disposable and Washable Continence Care products from Essity UK Ltd is continuing.

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Product Update Dakota Integrated Solutions Limited Thermal Wristband Cartridges (ICN 2869)

Ref: 2025/2869 - 13 March 2025

Important Customer Notice: Product Update

The supplier Dakota Integrated Solutions Limited has informed us of a product update with its Thermal Wristband Cartridges.

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Field Safety Notice Vygon Lifecath Biflux Double Lumen Catheter FSU129 (ICN 2870)

Ref: 2025/2870 - 12 March 2025

Important Customer Notice: Field Safety Notice

Vygon has issued an Advisory Field Safety Notice, to inform customers of an increase of customer reports in the UK relating to catheter fractures and malfunction of the pinch clamps on the catheter, specifically product code FSU129.

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  • ICN Weekly Dashboard

    An Excel file detailing all ICNs and the product codes on each ICN. Updated weekly.
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