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Important Customer Notices (ICNs)

In response to customer feedback, you can now:

  • Access more information on which products are listed on each ICN in the new ICN Weekly Dashboard.
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Contractual Change Delisting Product Alert Product Recall Product Update Supplier Update Supply Disruption Supply Issues

Field Safety Notice Actim® Partus and PROM Tests (ICN 2357)

Ref: 2023/2357 - 4 December 2023

Important Customer Notice Status New Type Product Alert

Actim® have released two Field Safety Notices relating to Actim® Partus and PROM Tests.

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Field Safety Notice Vernacare Moisturising Cream Cleanser Bodywash 250ml/500ml GDW176 and GDW177 (ICN 2352)

Ref: 2023/2352 - 29 November 2023

Important Customer Notice Status New Type Product Recall

Vernacare has issued a voluntary recall with immediate effect for all in-date batches of Clinisan Bodywash.

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Field Safety Notice ResMed Masks with Magnets and Potential Magnetic Interference with Certain Medical Devices (ICN 2349)

Ref: 2023/2349 - 24 November 2023

Important Customer Notice Status New Type Product Alert

The mask is a non-invasive interface, used for channelling airflow to a patient from a positive airway pressure (PAP) device such as a continuous positive airway pressure (CPAP) or bilevel device.

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Field Safety Notice Becton Dickinson Alaris Pump Sets Labelling Issue (ICN 2307)

Ref: 2023/2307 - 22 November 2023

Important Customer Notice Status Update Type Product Alert

Becton Dickinson has issued an update to Field Safety Notice MDS-23-48 due to an error with an incorrect manufacturing code.

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Field Safety Notice Edwards Lifesciences TruWave Disposable Pressure Transducers, FloTrac Sensors and Acumen IQ Sensors (ICN 2322)

Ref: 2023/2322 - 16 November 2023

Important Customer Notice Status New Type Product Alert

Edwards Lifesciences is voluntarily notifying customers of an issue regarding certain Lots of TruWave Disposable Pressure Transducers (DPTs), FloTrac Sensors and Acumen IQ Sensors.

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Field Safety Notice Bonree Medical Distributed by GenX Medical Open Suction Catheters (ICN 2306)

Ref: 2023/2306 - 10 November 2023

Important Customer Notice Status New Type Product Alert

Bonree Medical who manufactures a range of suction catheters supplied by GenX Medical has issued a Field Safety Notice BR230418.

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Field Safety Notice Essity UK Hand Towel Paper Roll MRT219 Product Recall (ICN 2331)

Ref: 2023/2331 - 7 November 2023

Important Customer Notice Status New Type Product Recall

Essity has issued a voluntary product recall of Tork Matic® Extra Long Hand Towel Roll.

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Product Update Nationally Contracted Products (NCP): Blunt Fill Drawing Up Devices (ICN 2166)

Ref: 2023/2166 - 15 June 2023

Important Customer Notice Status New Type Product Update

Nationally Contracted Products (NCP) initiative is strategically co led by NHS Improvement and the Department of Health and is being operationalised through the NHS Supply Chain.

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Field Safety Notice Becton Dickinson Bodyguard™ MicroSets (ICN 2031)

Ref: 2023/2031 - 8 March 2023

Important Customer Notice Status Update Type Product Alert

In February 2023, Becton Dickinson (BD) released an advisory Field Safety Notice.

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