Skip to main content

Important Customer Notices (ICNs)

In response to customer feedback, you can now:

  • Access more information on which products are listed on each ICN in the new ICN Weekly Dashboard.
    See our Downloads ▼ section to view this summary now.
  • Quickly display ICNs using Filter options.

Featured

Supplier Update Boston Scientific Cyber Attack  (ICN 3464)

Ref: 2026/3464 - 11 September 2026

Important Customer Notice Status Update Type Supply Disruption

Manufacturing and distribution levels are largely back to business-as-usual levels.

Find out more

Supply Issues Heraeus Medical Bone Cement Products (ICN 3261)

Ref: 2026/3261 - 5 August 2026

Important Customer Notice Status Update Type Supply Disruption

Heraeus continues to reintroduce their products back into the UK market in a phased way that ensures continuity of supply.

Find out more

Supply Issues Becton Dickinson UK Ltd Stock Oxford Hypodermic Syringe FWC062 (ICN 3395)

Ref: 2026/3395 - 14 September 2026

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with hypodermic syringes from Becton Dickinson UK Ltd is now resolved.

Find out more

Contract Update Blood Collection Devices (ICN 3433)

Ref: 2026/3433 - 14 September 2026

Important Customer Notice Status Update Type Pricing Update

The contractual change within our Blood Collection Devices framework is continuing.

Find out more

Supply Issues Vygon UK Ltd Filter Endotoxin FTC225 (ICN 3408)

Ref: 2026/3408 - 14 September 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with filter endotoxin from Vygon UK is continuing.

Find out more

Supply Issues Medtronic Ltd Standard Blade Electrode Disposable FDJ2429 (ICN 3428)

Ref: 2026/3428 - 14 September 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with standard blade electrode disposable product from Medtronic Ltd is continuing.

Find out more

Supply Issues Cardinal Health UK Ltd Anti-Embolism Stockings Multiple Products (ICN 3441)

Ref: 2026/3441 - 14 September 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with anti-embolism stocking products from Cardinal Health UK is continuing.

Find out more

Product Update Argon Medical Devices UK Ltd Biopsy Needles FIB157, FIB158, FIB162 and FIB163 (ICN 3413)

Ref: 2026/3413 - 11 September 2026

Important Customer Notice Status Update Type Delisting

The temporary discontinuation with some of the biopsy needle products from Argon Medical is continuing.

Find out more

Field Safety Notice Heraeus Medical PALACOS® and COPAL® pro Systems Ready to Mix Bone Cement (ICN 3476)

Ref: 2026/3476 - 11 September 2026

Important Customer Notice Status New Type Product Alert

The supplier Heraeus Medical has issued a field safety notice regarding PALACOS® and COPAL® pro Systems Ready to Mix Bone Cement.

Find out more

Supplier Update Boston Scientific Cyber Attack  (ICN 3464)

Ref: 2026/3464 - 11 September 2026

Important Customer Notice Status Update Type Supply Disruption

Manufacturing and distribution levels are largely back to business-as-usual levels.

Find out more

Product Update Multiple Suppliers Polymer Aprons BTB85006, BTB85018 and BTB85026 (ICN 3472)

Ref: 2026/3427 - 11 September 2026

Important Customer Notice Status New Type Delisting

We have been informed of a discontinuation of pink polymer aprons.

Find out more

Supply Issues B Braun Cannulation Packs Chloraprep FSP4915 and FSP3481 (ICN 3421)

Ref: 2026/3421 - 10 September 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with cannulation packs from B Braun has improved.

Find out more

Supply Issues Becton Dickinson Blood Gas Syringe FWC082 (ICN 3462)

Ref: 2026/3462 - 9 September 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with blood gas syringe from Becton Dickinson is continuing.

Find out more

Supply Issues Eurosurgical Ltd Amniocentesis Needle FPH85065 (ICN 3475)

Ref: 2026/3475 - 9 September 2026

Important Customer Notice Status New Type Supply Disruption

The supplier Eurosurgical Ltd has informed us of a supply issue with its amniocentesis needle.

Find out more

Supply Issues Richardson Healthcare Ltd National Procedure Packs EVH011 (ICN 3442)

Ref: 2026/3442 - 9 September 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with national procedure pack from Richardson Healthcare is continuing.

Find out more

Supply Issues Becton Dickinson UK Ltd Hypodermic Syringe FWC244 (ICN 3434)

Ref: 2026/3434 - 9 September 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with hypodermic syringe from Becton Dickinson is continuing.

Find out more

Supply Issues Becton Dickinson UK Ltd Venous Tube KFK374 (ICN 3474)

Ref: 2026/3474 - 9 September 2026

Important Customer Notice Status New Type Supply Disruption

The supplier Becton Dickinson UK Ltd has informed us of a supply issue with its venous tube.

Find out more

Download our publications ▼

  • ICN Weekly Dashboard

    An Excel file detailing all ICNs and the product codes on each ICN. Updated weekly.
    Login to view the downloads