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Important Customer Notices (ICNs)

In response to customer feedback, you can now:

  • Access early information about potential supply disruption prior to a full ICN being published on our website – view Early Informs.
  • Have a ‘Forward View’ of pending contractual changes, please view the new page and log in for access.
  • Access more information on which products are listed on each ICN in the new ICN Weekly Dashboard.
    See our Downloads ▼ section to view this summary now.
  • Quickly display ICNs using Filter options.

Delist Gama Healthcare Ltd Consumables VJT645 Clean Indicator (ICN 1881)

Ref: 2022/1881 - 25 November 2022

The supplier Gama Healthcare Ltd has informed us of a discontinuation with a consumables product.

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Supply Issue Med-I-Pant Ltd Patient Wear GJJ001 Bib Adult Disposable (ICN 1882)

Ref: 2022/1882 - 25 November 2022

The supplier Med-I-Pant Ltd has informed us of a supply issue with its lot 6 Patient Wear Products.

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Supply Issues Multiple Suppliers Medical Swabs Multiple Products (ICN 1475)

Ref: 2021/1475 - 25 November 2022

Important Customer Notice: Update

The affected product codes remain subject to demand management.

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Supply Issues Coloplast Limited Prostate Chip Evacuators FKW648, FKW665 and FWK685 (ICN 1885)

Ref: 2022/1885 - 25 November 2022

Important Customer Notice: Supply Issues

The supplier Coloplast Limited has informed us of a supply issue with its Prostate Chip Evacuators.

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Delisting Covalon Technologies Advanced Wound Care Multiple Products (ICN 1873)

Ref: 2022/1873 - 24 November 2022

Important Customer Notice: Delisting

The supplier Covalon Technologies (Europe) Ltd has informed us of a discontinuation with its products on the Advanced Wound Care framework.

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Product Recall Radiometer Limited Arterial Blood Sampler FWC169 (ICN 1616)

Ref: 2022/1616 - 24 November 2022

Important Customer Notice: Resolved

FWC169 has now been delisted from our online catalogue.

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Delisting Scotmas Chlorine Releasing Tablets (ICN 1856)

Ref: 2022/1856 - 24 November 2022

Important Customer Notice: Delisting

The supplier Scotmas has informed us of a discontinuation of Chlorine Releasing Tablets.

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Supply Issues Vernacare Absorbent Gauze and Cotton ENA015 ENP037 (ICN 1746)

Ref: 2022/1746 - 24 November 2022

Important Customer Notice: Resolved

The supplier Vernacare has informed us that the supply issue with its Absorbent Gauze Ribbon and Absorbent Throat Cotton with Cover has now been resolved.

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Product Update Vernacare Clinical Waste Containers Multiple Products (ICN 1543)

Ref: 2022/1543 - 24 November 2022

Important Customer Notice: Resolved

The ‘5th Generation’ range of plastic sharps and clinical waste containers products are now available to order through our online catalogue.

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Supply Issues GAMA Healthcare Ltd Patient Hygiene and Environmental Wipes Multiple Products (ICN 1745)

Ref: 2022/1745 - 24 November 2022

Important Customer Notice: Resolved

The supplier GAMA Healthcare Ltd has informed us that the supply issue with its Patient Hygiene and Environmental Wipes has been resolved.

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Downloads ▼

  • ICN Weekly Dashboard

    An Excel file detailing all ICNs and the product codes on each ICN. Updated weekly.
    Login to view the downloads