In response to customer feedback, you can now:
Filter 223 recent ICNs by:
Contractual Change Delisting Pricing Update Product Alert Product Recall Product Update Safety Alert Supplier Update Supply DisruptionRef: 2025/3071 - 15 December 2025
Important Customer Notice Status Update Type Product Update
We are committed to providing timely updates via this ICN and through regular panels, including the Resilience and Service Support call.
Find out moreRef: 2025/3164 - 2 December 2025
Important Customer Notice Status New Type Product Update
Our suppliers have provided us with information regarding closures over the festive period for eDirect products.
Find out moreRef: 2025/3179 - 18 December 2025
Important Customer Notice Status Update Type Supply Disruption
The supply issue with Spirometers from Salter Labs UK T/A Airlife is continuing.
Find out moreRef: 2025/3194 - 18 December 2025
Important Customer Notice Status New Type Supply Disruption
The supplier Draegar has informed us of a supply issue with its Transwarmer Infant Warming Device.
Find out moreRef: 2025/3112 - 18 December 2025
Important Customer Notice Status Update Type Supply Disruption
The supply issue multiple Respiratory Solutions products from Flexicare Medical Ltd is continuing.
Find out moreRef: 2025/3124 - 18 December 2025
Important Customer Notice Status Resolved Type Supply Disruption
The supply issue with Skin Disinfectant Licensed Medicines from Gama Healthcare Ltd is now resolved.
Find out moreRef: 2023/2341 - 18 December 2025
Important Customer Notice Status Update Type Supply Disruption
The supply issue with Surgical Suture products on our stocked route from Johnson & Johnson Medical Ltd is continuing.
Find out moreRef: 2025/3093 - 18 December 2025
Important Customer Notice Status Update Type Supply Disruption
The supply issue with Forced Air Warming products from KCI Medical Limited has improved.
Find out moreRef: 2025/3047 - 18 December 2025
Important Customer Notice Status Update Type Supply Disruption
The supply issue with its Hypodermic Syringes from Becton Dickinson UK Ltd is continuing.
Find out moreRef: 2025/2979 - 17 December 2025
Important Customer Notice Status Update Type Supply Disruption
The supply issue with Hand Hygiene products from B Braun has improved.
Find out moreRef: 2025/2917 - 17 December 2025
Important Customer Notice Status Update Type Supply Disruption
The supply issue with Cold Beverages from P Mulrines and Sons is continuing.
Find out moreRef: 2025/3174 - 17 December 2025
Important Customer Notice Status Update Type Supply Disruption
The supply issue with Giving Set Accessories from Danone Nutricia Ltd is continuing.
Find out moreRef: 2025/3111 - 16 December 2025
Important Customer Notice Status Update Type Supply Disruption
The supply issue with Needlefree Disinfection Caps from KCI Medical Limited is continuing.
Find out moreRef: 2025/3190 - 16 December 2025
Important Customer Notice Status New Type Supply Disruption
The supplier Decree Thermo Ltd has informed us of a supply issue with its Single Use Sterile Scissors.
Find out moreRef: 2025/3117 - 16 December 2025
Important Customer Notice Status Resolved Type Supply Disruption
The supply issue with Recording Paper from Nissha Medical Technologies Ltd Bd is now resolved.
Find out moreRef: 2025/3023 - 16 December 2025
Important Customer Notice Status Update Type Supply Disruption
The supply issue with Surgical Stapling products from Johnson & Johnson Medical Ltd is continuing.
Find out moreRef: 2025/3142 - 15 December 2025
Important Customer Notice Status Update Type Supply Disruption
The supply issue with Blood Collection Needle Safety products from Becton Dickinson UK Ltd is continuing.
Find out more