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Important Customer Notices (ICNs)

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Supply Issues Heraeus Medical Bone Cement Products (ICN 3261)

Ref: 2026/3261 - 24 July 2026

Important Customer Notice Status Update Type Supply Disruption

NHS Supply Chain has agreed with Heraeus a phased approach to reintroduce their products back into the UK market in a way that ensures continuity of supply.

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Supply Issues KCI Medical Limited (3M) Forced Air Warming Products (ICN 3093)

Ref: 2025/3093 - 17 July 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with forced air warming products from KCI Medical Limited is continuing.

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Supply Issues Heraeus Medical Bone Cement Products (ICN 3261)

Ref: 2026/3261 - 24 July 2026

Important Customer Notice Status Update Type Supply Disruption

NHS Supply Chain has agreed with Heraeus a phased approach to reintroduce their products back into the UK market in a way that ensures continuity of supply.

Find out more

Field Safety Procedure Packs ChloraPrep 2% 1ml and ChloraPrep Frepp 2% 1.5ml Applicators (ICN 3359)

Ref: 2026/3359 - 24 July 2026

Important Customer Notice Status Update Type Product Recall

B Braun and Unisurge have issued updated Field Safety Notices regarding Chloraprep 1ml Applicators included within their procedure packs.

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Supply Issues Becton Dickinson UK Ltd Chloraprep DMK000, MRB303, MRB306, DMD85004 and DMD85006 (ICN 3397)

Ref: 2026/3397 - 24 July 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Chloraprep products from Becton Dickinson UK Ltd is continuing.

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Field Safety Notice Philips Circuit Selection on Trilogy Evo, Trilogy Evo O2, Trilogy Evo Universal and Trilogy EV300 Platform User Interface (ICN 3012)

Ref: 2025/3012 - 24 July 2026

Important Customer Notice Status Update Type Product Alert

Philips Respironics has issued a customer letter supporting customers who perform software installation activities related to software version 1.06.15.00.

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Supply Issues Vygon UK Ltd Umbilical Catheter FVP85005 (ICN 3382)

Ref: 2026/3382 - 24 July 2026

Important Customer Notice Status Resolved Type Supply Disruption

The supply Issue with umbilical catheter products from Vygon UK is now resolved.

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Supply Issues KCI Medical Ltd Fluid Warming Products FSB658 and FVR85003 (ICN 3393)

Ref: 2026/3393 - 24 July 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with its Fluid Warming products from KCI Medical Ltd is continuing.

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Supply Issues Multiple Suppliers Perfusion Cannulas (ICN 3338)

Ref: 2026/3338 - 24 July 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with perfusion cannulas from multiple suppliers is continuing.

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Supply Issues Becton Dickinson UK Ltd Woking Biopsy Needles FYU3207, FYU3254 and FRZ3041 (ICN 3417)

Ref: 2026/3417 - 23 July 2026

Important Customer Notice Status New Type Supply Disruption

The supplier Becton Dickinson has informed us of a supply issue with its Biopsy Needle products.

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Supply Issues Zoll Medical UK Ltd OneStep Defibrillation Pads (ICN 3351)

Ref: 2026/3351 - 23 July 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with OneStep defibrillation pads from Zoll Medical U.K. Ltd is continuing.

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Supply Issues Mam UK Ltd Infant Bottle Reusable FAV85025 (ICN 3391)

Ref: 2026/3391 - 23 July 2026

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with infant bottle reusable products from Mam UK Ltd is now resolved.

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Safety Alert Masimo LNCS Range Adult DC1 (ICN 3414)

Ref: 2026/3414 - 23 July 2026

Important Customer Notice Status New Type Product Alert

Masimo has issued a Customer Notice dated 7 July 2026 having identified certain boxes of their LNCS DCI sensor for pulse oximetry, Lot number 25FJS, were shipped with M-LNCS DCI sensors, Lot number 25DNJ.

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Supply Issues Johnson & Johnson Medical Ltd Trocars FGB046, FGB048, FGB049, FGE3286 and FGB047 (ICN 3238)

Ref: 2026/3238 - 23 July 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with trocars from Johnson & Johnson Medical Ltd is continuing.

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Field Safety Notice Boston Scientific Medical Device Correction NephroMax™ High Pressure Nephrostomy Balloon Catheters (ICN 3416)

Ref: 2026/3416 - 22 July 2026

Important Customer Notice Status New Type Product Alert

Boston Scientific has issued a Field Safety Notice regarding the renal sheath for certain NephroMax™ high pressure nephrostomy balloon catheters which may be packaged in a reversed orientation.

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Supply Issues Johnson & Johnson Medical Limited Surgical Sutures (ICN 2341)

Ref: 2023/2341 - 22 July 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with surgical suture products from Johnson & Johnson Medical Ltd is continuing.

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Product Update Argon Medical Devices UK Ltd Biopsy Needles FIB157, FIB158, FIB162 and FIB163 (ICN 3413)

Ref: 2026/3413 - 22 July 2026

Important Customer Notice Status New Type Delisting

The supplier Argon Medical Devices UK Ltd has informed us of a discontinuation with its biopsy needle products.

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