In response to customer feedback, you can now:
Filter 222 recent ICNs by:
Contractual Change Delisting Pricing Update Product Alert Product Recall Product Update Safety Alert Supplier Update Supply DisruptionRef: 2025/3071 - 31 October 2025
Important Customer Notice Status Update Type Product Update
We continue to engage with suppliers to implement our robust plans to support winter preparedness.
Find out moreRef: 2025/3065 - 20 October 2025
Important Customer Notice Status Resolved Type Supply Disruption
The supply issue with Fluid Warming products from KCI Medical Ltd is now resolved.
Find out moreRef: 2025/3102 - 11 November 2025
Important Customer Notice Status Update Type Supply Disruption
The supply issue with Hearing Aid Batteries from Varta Microbattery Gmbh is continuing.
Find out moreRef: 2025/2979 - 11 November 2025
Important Customer Notice Status Update Type Supply Disruption
The supply issue with Hand Hygiene products from B Braun is continuing.
Find out moreRef: 2025/3131 - 11 November 2025
Important Customer Notice Status Resolved Type Supply Disruption
The supply issue with Oral Tip Syringe products from GBUK Enteral is now resolved.
Find out moreRef: 2025/3087 - 11 November 2025
Important Customer Notice Status Update Type Delisting
We’re pleased to share that we have secured a bulk purchase of the Glucose Gels from BBI Healthcare, ensuring sufficient stock to support demand through to January 2026.
Find out moreRef: 2025/3109 - 11 November 2025
Important Customer Notice Status Update Type Supply Disruption
The supply issue with Temperature Probes and Sensor products from KCI Medical Limited is continuing.
Find out moreRef: 2025/3146 - 10 November 2025
Important Customer Notice Status New Type Supply Disruption
The supplier Coloplast Limited has informed us of a supply issue with its 3-Way Self-Retaining Catheters.
Find out moreRef: 2025/3093 - 10 November 2025
Important Customer Notice Status Update Type Supply Disruption
The supply issue with Forced Air Warming products from KCI Medical Limited is continuing.
Find out moreRef: 2025/2995 - 10 November 2025
Important Customer Notice Status Resolved Type Supply Disruption
The supply issue with Cardboard Based Clinical Waste Containers from Vernacare International Ltd is now resolved.
Find out moreRef: 2025/3143 - 7 November 2025
Important Customer Notice Status New Type Product Recall
Drager has issued a Field Safety Notice having been made aware of instances where cracks have formed in the hose of some specific ErgoStar catheter mounts.
Find out moreRef: 2025/3145 - 7 November 2025
Important Customer Notice Status New Type Supply Disruption
The supplier Hunts Food Group Ltd has informed us of a supply issue with its Cold Beverages.
Find out moreRef: 2025/3124 - 6 November 2025
Important Customer Notice Status Update Type Supply Disruption
The supply issue with Skin Disinfectant Licensed Medicines from Gama Healthcare Ltd is continuing.
Find out moreRef: 2019/890 - 6 November 2025
Important Customer Notice Status Update Type Product Update
We would like to update you with all the available products within NRFit™ range.
Find out moreRef: 2025/3144 - 6 November 2025
Important Customer Notice Status New Type Supply Disruption
The supplier Rocket Medical has informed us of a supply issue with its Chest and Abdominal Needle Drain Set.
Find out moreRef: 2025/2865 - 6 November 2025
Important Customer Notice Status Update Type Supply Disruption
The supply issue with Surgical Sutures from Medtronic Ltd has improved.
Find out moreRef: 2023/2341 - 6 November 2025
Important Customer Notice Status Update Type Supply Disruption
The supply issue with Surgical Suture products on our stocked route from Johnson & Johnson Medical Ltd is continuing.
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