In response to customer feedback, you can now:
Filter 223 recent ICNs by:
Contractual Change Delisting Pricing Update Product Alert Product Recall Product Update Safety Alert Supplier Update Supply DisruptionRef: 2025/3093 - 13 August 2026
Important Customer Notice Status Update Type Supply Disruption
The supply issue with forced air warming products from KCI Medical Limited has improved.
Find out moreRef: 2026/3261 - 5 August 2026
Important Customer Notice Status Update Type Supply Disruption
Heraeus continues to reintroduce their products back into the UK market in a phased way that ensures continuity of supply.
Find out moreRef: 2026/3458 - 25 August 2026
Important Customer Notice Status New Type Product Recall
The MHRA has issued Device Safety Information regarding NGPod handheld device and NGPod sensor used to test pH to aid the placement of nasogastric tubes.
Find out moreRef: 2026/3420 - 25 August 2026
Important Customer Notice Status Resolved Type Supply Disruption
The enteral feeding device accessories and pH reading device products from NGPOD are now being delisted.
Find out moreRef: 2026/3418 - 25 August 2026
Important Customer Notice Status Update Type Supply Disruption
The supply issue with disinfectant wipes from PDI is continuing.
Find out moreRef: 2026/3407 - 25 August 2026
Important Customer Notice Status Resolved Type Supplier Update
The supply issue with renal product portfolio from Fresenius is now resolved.
Find out moreRef: 2026/3375 - 25 August 2026
Important Customer Notice Status Resolved Type Supply Disruption
The supply issue with needlefree bag spike from Vygon UK is now resolved.
Find out moreRef: 2026/3457 - 25 August 2026
Important Customer Notice Status New Type Delisting
The supplier Greiner Bio-One has informed us of a discontinuation with its blood collection tube.
Find out moreRef: 2026/3269 - 24 August 2026
Important Customer Notice Status Update Type Contractual Change
The contractual change due to Spectrum X Direct Ltd leaving the Hand Hygiene framework is continuing.
Find out moreRef: 2026/3371 - 24 August 2026
Important Customer Notice Status Update Type Pricing Update
The contractual change on Polymer Products is continuing.
Find out moreRef: 2026/3432 - 24 August 2026
Important Customer Notice Status Update Type Pricing Update
The contractual change on multiple product areas across our Respiratory Solutions framework is continuing.
Find out moreRef: 2026/3307 - 21 August 2026
Important Customer Notice Status Update Type Supply Disruption
The supply issue with swabs, cotton wool and bandages from multiple suppliers is continuing.
Find out moreRef: 2026/3455 - 21 August 2026
Important Customer Notice Status New Type Product Recall
Medtronic has issued Field Safety Notice recalling specific lots of the Bravo™ CF capsule delivery device.
Find out moreRef: 2026/3424 - 21 August 2026
Important Customer Notice Status Resolved Type Pricing Update
The price changes for polypropylene and clinical sharps containers are now complete.
Find out moreRef: 2026/3454 - 21 August 2026
Important Customer Notice Status New Type Supply Disruption
The supplier Becton Dickinson UK has informed us of a supply issue with its needlefree extension set.
Find out moreRef: 2026/3442 - 21 August 2026
Important Customer Notice Status New Type Supply Disruption
The supplier Richardson Healthcare Ltd has informed us of a supply issue with its national procedure packs.
Find out moreRef: 2026/3425 - 20 August 2026
Important Customer Notice Status Update Type Pricing Update
We have been informed of a contractual change on nitrile examination gloves.
Find out more