Skip to main content

Important Customer Notices (ICNs)

In response to customer feedback, you can now:

  • Access more information on which products are listed on each ICN in the new ICN Weekly Dashboard.
    See our Downloads ▼ section to view this summary now.
  • Quickly display ICNs using Filter options.

Field Safety Notice Argon Medical Biopsy Instruments Multiple Products (ICN 2600)

Ref: 2024/2600 - 17 July 2024

Important Customer Notice Status Update Type Product Recall

Argon Medical has issued a Field Safety Corrective Action Notice following complaints of holes in the sterile barrier of the tray packaging for a range of products.

Find out more

Product Update Greiner Bio-One Ltd Blood Collection Products Notice of Alternative (ICN 2553)

Ref: 2024/2553 - 15 July 2024

Important Customer Notice Status Update Type Delisting

The discontinuation due to a product update with Blood Collection products from Greiner Bio-One Ltd is continuing.

Find out more

Field Safety Notice Boston Scientific Capio™ SLIM Suture Capturing Device Recall (ICN 2598)

Ref: 2024/2598 - 11 July 2024

Important Customer Notice Status New Type Product Recall

Boston Scientific has issued a Field Safety Notice recalling specific Lot numbers of Capio™ Slim Suture Capturing Devices following an increase in reports of the device not catching the suture needle/dart as expected during use.

Find out more

Field Safety Notice Smiths Medical Bivona® Neonatal/ Paediatric and Adult Tracheostomy Tubes (ICN 2569)

Ref: 2024/2569 - 24 June 2024

Important Customer Notice Status Update Type Product Recall

NHS Supply Chain has seen a significant increase in demand for the affected products.

Find out more

Field Safety Notice Teleflex Arrow FibreOptix and UltraFlex Intra-Aortic Ballon Catheter Kits (ICN 2528)

Ref: 2024/2528 - 19 June 2024

Important Customer Notice Status New Type Product Alert

Teleflex has issued an advisory Field Safety Corrective Action Notice for Teleflex Arrow FibreOptix and UltraFlex Intra-Aortic Balloon Catheter Kits.

Find out more

Field Safety Notice Masimo LNCS Disposable Sensors FBC119 (ICN 2570)

Ref: 2024/2570 - 12 June 2024

Important Customer Notice Status New Type Product Alert

Masimo has issued a Field Safety Notice having ascertained certain parts and Lot numbers of LNCS Disposable Sensors manufactured between March 2024 and the end of May 2024 are not compatible with older versions of Masimo technology boards used in both Masimo monitors and OEM monitors.

Find out more

Field Safety Notice Fluoron GmbH Distributed by Daybreak Medical Ophthalmic Syringe Siluron® Products IVZ871, IV872 and IVZ873 (ICN 2543)

Ref: 2024/2543 - 6 June 2024

Important Customer Notice Status New Type Product Recall

Fluoron GmbH has issued a Field Safety Notice regarding the silicone oil of the type Siluron® 1000, Siluron® 2000 and Siluron® Xtra.

Find out more

Field Safety Notice TSC Life Fluido® Trauma Sets VCB522Field Safety NoticeProduct Recall TSC Life Fluido® Trauma Sets VCB522 (ICN 2554)

Ref: 2024/2554 - 23 May 2024

Important Customer Notice Status New Type Product Recall

The Surgical Company International BV (TSC Life) has issued a Field Safety Notice recalling specific batches of Fluido® Trauma Sets following a temporary change to a manufacturing technique resulted in the production of a number of individual Fluido® Trauma Sets with an unstable connection junction.

Find out more

Field Safety Notice Johnson & Johnson MEGADYNE™ MEGA SOFT™ Pediatric Patient Return Electrode FDJ3091 (ICN 2548)

Ref: 2024/2548 - 20 May 2024

Important Customer Notice Status New Type Product Recall

Megadyne Medical Products Inc. has initiated a voluntary medical device recall (removal) of all distributed Lots of the MEGADYNE™ MEGA SOFT™ Pediatric Patient Return Electrode.

Find out more

Field Safety Notice Boston Scientific EXPO Angiographic Catheter Products (ICN 2494)

Ref: 2024/2494 - 8 May 2024

Important Customer Notice Status New Type Product Recall

Boston Scientific is initiating a removal of certain batches of EXPO 5F Angiographic Catheters due to an increase in complaints related to an inability to advance the guidewire through the lumen of the device.

Find out more

Field Safety Notice Intersurgical Mapleson F Anaesthetic Breathing Systems Containing 0.05L Reservoir Bags with Open Tails (ICN 2520)

Ref: 2024/2520 - 29 April 2024

Important Customer Notice Status New Type Product Alert

Intersurgical has issued a Field Safety Notice having identified a potential safety concern relating to various Mapleson F Anaesthetic Breathing Systems.

Find out more

Field Safety Notice Medicina IV Syringe Luer Slip for Insulin Use FSW773 (ICN 2516)

Ref: 2024/2516 - 24 April 2024

Important Customer Notice Status New Type Product Alert

Medicina has issued a Field Safety Notice to inform users that although the primary packaging of the affected batches of the 1ml luer slip IV insulin syringe listed below, and in the Field Safety Notice, is orange, the printing on the barrel is black.

Find out more

Field Safety Notice Healthcare 21 Niti-S Tracheobronchial Uncovered Stent (ICN 2479)

Ref: 2024/2479 - 17 April 2024

Important Customer Notice Status New Type Product Recall

HealthCare 21 has circulated a Field Safety Notice issued by Taewoong recalling all unexpired Lot numbers of a range of Niti-S Tracheobronchial Uncovered Stents, (BRxxxxW).

Find out more

Field Safety Notice 3M Tegaderm™ CHG Chlorhexidine Gluconate IV Securement Dressing ELW294 (ICN 2492)

Ref: 2024/2492 - 17 April 2024

Important Customer Notice Status Update Type Product Alert

The supplier 3M has made us aware they are relabelling the affected product boxes.

Find out more

Field Safety Notice Crest Medical Blue Dot Irrigation Fluid 0.9% Sodium Chloride Solution Pod 20ml MRB1140 (ICN 2476)

Ref: 2024/2476 - 9 April 2024

Important Customer Notice Status Update Type Product Recall

The MHRA has issued Devise Safety Information (DSI) relating to Legency Remedies Private Ltd Field Safety Notice (FSN) Product Recall for sodium chloride 0.9% w/v solutions for irrigation, inhalation and eye wash.

Find out more

Download our publications ▼

  • ICN Weekly Dashboard

    An Excel file detailing all ICNs and the product codes on each ICN. Updated weekly.
    Login to view the downloads