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Important Customer Notices (ICNs)

In response to customer feedback, you can now:

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Featured

Supply Issues Heraeus Medical Bone Cement Products (ICN 3261)

Ref: 2026/3261 - 14 May 2026

Important Customer Notice Status Update Type Supply Disruption

Temporary switch required on Zimmer Biomet High Fatigue G.

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Supply Issues Stryker Cyber Attack (ICN 3289)

Ref: 2026/3289 - 6 May 2026

Important Customer Notice Status Update Type Supplier Update

Stryker’s supply, manufacturing, and operational capabilities are now fully back to business as usual.

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Product Update Becton Dickinson Specimen Collection Kits HFL7371, HFL7349, HFL7350 and HFL7377 (ICN 3341)

Ref: 2026/3341 - 21 May 2026

Important Customer Notice Status New Type Delisting

The supplier Becton Dickinson has informed us of a discontinuation with its BD Probetec products.

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Product Update Ontex UK Ltd Bodyworn Disposable Continence Pads (ICN 3184)

Ref: 2025/3184 - 21 May 2026

Important Customer Notice Status Update Type Product Update

The product update due to a rebrand and change of MPCs with Bodyworn disposable continence pads from Ontex UK Ltd is continuing.

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Supply Issues Multiple Suppliers Perfusion Cannulas (ICN 3338)

Ref: 2026/3338 - 21 May 2026

Important Customer Notice Status New Type Supply Disruption

The suppliers Medtronic, LivaNova and Edwards Lifesciences (EnableCV) have informed us of a supply issue with their arterial cannulae, venous cannulae, two-stage venous, single stage venous, coronary ostial and femoral cannula products.

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Supply Issues Salter Labs UK T/A Airlife Spirometer and Gas Sampling Products FDK6925, FDK6926, FDC1048 and FDC381 (ICN 3179)

Ref: 2025/3179 - 21 May 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with spirometers and gas sampling line products from Salter Labs UK T/A Airlife is continuing.

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Supply Issues Fannin UK Ltd Vacsax Suction Liners (ICN 3331)

Ref: 2026/3331 - 21 May 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Vacsax suction liners from Fannin UK Ltd has improved.

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Product Update Ontex UK Ltd Shaped Pads (ICN 3336)

Ref: 2026/3336 - 21 May 2026

Important Customer Notice Status New Type Product Update

We have been informed of a pricing error on six shaped pads from Ontex UK Ltd.

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Field Safety Notice Bayer Avanta Multi-Patient Administration Tube Sets (ICN 3335)

Ref: 2026/3335 - 21 May 2026

Important Customer Notice Status New Type Product Recall

Bayer has issued a Field Safety Notice SA-2026-RAD-03 regarding specific lots of the Multi-Patient Disposable Set used in conjunction with MEDRAD® Avanta Fluid Management Injection System.

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Supply Issues Becton Dickinson UK Ltd Stock Oxford Administration Set Alaris VP Volumetric Pump FKA879 (ICN 3327)

Ref: 2026/3327 - 20 May 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with administration set Alaris VP volumetric pump from Becton Dickinson UK Ltd is continuing.

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Field Safety Notice Kimal Namic White Star Handle Manifolds and Namic Rotating Adaptor Syringes (ICN 3326)

Ref: 2026/3326 - 20 May 2026

Important Customer Notice Status Update Type Product Recall

MHRA has issued a Device Safety Information (DSI) regarding Medline Industries LP and Kimal PLC having identified safety issues with the Namic Angiographic Control Syringes with RA and Namic White Star Off Handle Manifold devices.

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Supply Issues Vygon UK Ltd Needlefree Extension Set FSW489 (ICN 3227)

Ref: 2026/3227 - 20 May 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with needlefree extension sets from Vygon UK Ltd is continuing.

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Supply Issues Proact Medical Ltd Multiple Products Across Various Frameworks (ICN 3330)

Ref: 2026/3330 - 20 May 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with multiple products across various frameworks from Proact Medical is continuing.

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Supply Issues KCI Medical Limited (3M) Forced Air Warming Products VCB154, VCB070 and VCB071 (ICN 3093)

Ref: 2025/3093 - 20 May 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with forced air warming products from KCI Medical Limited is continuing.

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Supply Issues Becton Dickinson UK Ltd Blood Gas Syringe Products FWC082 (ICN 3280)

Ref: 2026/3280 - 18 May 2026

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with blood gas syringe products from Becton Dickinson UK Ltd is now resolved.

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Supply Issues Johnson & Johnson Medical Ltd Clip Applier Products FFL317 and FFL103 (ICN 3118)

Ref: 2025/3118 - 18 May 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with clip applier products from Johnson & Johnson Medical Ltd is continuing.

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Supply Issues Greiner Bio-One Ltd Blood Collection Products Regulatory Inform (ICN 2802)

Ref: 2025/2802 - 18 May 2026

Important Customer Notice Status Update Type Supplier Update

The derogation with blood collection products from Greiner Bio-One is continuing.

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