In response to customer feedback, you can now:
Filter 198 recent ICNs by:
Contractual Change Delisting Product Alert Product Recall Product Update Safety Alert Supplier Update Supply DisruptionRef: 2026/3261 - 14 May 2026
Important Customer Notice Status Update Type Supply Disruption
Temporary switch required on Zimmer Biomet High Fatigue G.
Find out moreRef: 2026/3354 - 8 June 2026
Important Customer Notice Status New Type Product Recall
Steris has issued a Field Safety Notice following reports of an unusual, sulphur-like odour from four lots of NEUTRA-FLUSH™+.
Find out moreRef: 2026/3270 - 8 June 2026
Important Customer Notice Status Update Type Supply Disruption
The supply issue with pulse lavage products from Stryker UK Ltd is continuing.
Find out moreRef: 2025/3087 - 8 June 2026
Important Customer Notice Status Update Type Delisting
We are experiencing supply disruptions impacting oral nutritional products.
Find out moreRef: 2026/3336 - 8 June 2026
Important Customer Notice Status Update Type Product Update
We are aware that the pricing error with shaped pads from Ontex UK Ltd continues and could impact customer orders.
Find out moreRef: 2026/3358 - 5 June 2026
Important Customer Notice Status New Type Supply Disruption
The supplier Aymes has informed us of a supply issue with its nutritional supplement products.
Find out moreRef: 2026/3357 - 5 June 2026
Important Customer Notice Status New Type Delisting
We are rationalising the range of disposable hot cups available in our online catalogue.
Find out moreRef: 2026/3296 - 5 June 2026
Important Customer Notice Status Update Type Product Recall
On 23 March 2026 the MHRA issued a Class 2 Medicine Recall, DMRC- 38814497 regarding Hibiwash 500ml bottle 4% Chlorhexidine Gluconate Antiseptic DEC85030.
Find out moreRef: 2025/3112 - 4 June 2026
Important Customer Notice Status Update Type Supply Disruption
The supply issue with multiple Respiratory Solutions and Airway Management products from Flexicare Medical Ltd has improved.
Find out moreRef: 2026/3356 - 4 June 2026
Important Customer Notice Status New Type Supply Disruption
The supplier ICU Medical has informed us of a supply issue with multiple products across our Airways Management and Associated Products 2024 framework.
Find out moreRef: 2026/3340 - 4 June 2026
Important Customer Notice Status Update Type Safety Alert
NHS Supply Chain has been made aware of a further lot of FAL24532 - Cold ScopeSnare from Creo Medical may be affected having received customer product complaints.
Find out moreRef: 2024/2777 - 4 June 2026
Important Customer Notice Status Update Type Supply Disruption
The supply issue with cardiology products for adults and paediatrics from BVM Medical has improved.
Find out moreRef: 2026/3355 - 4 June 2026
Important Customer Notice Status New Type Product Recall
The Medicines and Healthcare products Regulatory Agency (MHRA) has issued a Class 2 Medicines Recall: EL(26)A/26 regarding Becton Dickinson UK Ltd (BD) ChloraPrep 2% 1ml and ChloraPrep Frepp 2% 1.5ml Applicators.
Find out moreRef: 2026/3298 - 4 June 2026
Important Customer Notice Status Resolved Type Delisting
The new non-maceratable plastic-free dry wipes made from 100% viscose are now available to order through our online catalogue.
Find out moreRef: 2026/3318 - 3 June 2026
Important Customer Notice Status Update Type Supply Disruption
The supply issue with needlefree bag spike and vial access device products from Becton Dickinson is continuing.
Find out moreRef: 2026/3310 - 3 June 2026
Important Customer Notice Status Resolved Type Supply Disruption
The supply issue with Newcastle urine collection pack from Redland embh Group is now resolved.
Find out more