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Important Customer Notices (ICNs)

In response to customer feedback, you can now:

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Supplier Update Boston Scientific Cyber Attack  (ICN 3464)

Ref: 2026/3464 - 28 August 2026

Important Customer Notice Status Update Type Supply Disruption

Boston Scientific automated ordering, picking, packing and shipping capabilities remain unavailable.

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Supply Issues KCI Medical Limited (3M) Forced Air Warming Blanket FDB85434 (ICN 3093)

Ref: 2025/3093 - 13 August 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with forced air warming products from KCI Medical Limited has improved.

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Supply Issues Heraeus Medical Bone Cement Products (ICN 3261)

Ref: 2026/3261 - 5 August 2026

Important Customer Notice Status Update Type Supply Disruption

Heraeus continues to reintroduce their products back into the UK market in a phased way that ensures continuity of supply.

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Supply Issues Kimal PLC 16G and 18G High Flow Huber Needles Multiple Products (ICN 3438)

Ref: 2026/3438 - 28 August 2026

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with 16G and 18G high flow Huber needles from Kimal PLC is now resolved.

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Supply Issues B Braun Cannulation Packs Chloraprep FVN85033, FSP4915, FSP4916 and FSP3481 (ICN 3421)

Ref: 2026/3421 - 28 August 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with cannulation packs from B Braun has improved.

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Supply Issues Proact Medical Ltd Multiple Products Across Various Frameworks (ICN 3330)

Ref: 2026/3330 - 28 August 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with multiple products across various frameworks from Proact Medical is continuing.

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Supplier Update Boston Scientific Cyber Attack  (ICN 3464)

Ref: 2026/3464 - 28 August 2026

Important Customer Notice Status Update Type Supply Disruption

Boston Scientific automated ordering, picking, packing and shipping capabilities remain unavailable.

Find out more

Field Safety Notice ICU Medical IV Tubing Set Drip Chambers (ICN 3463)

Ref: 2026/3463 - 28 August 2026

Important Customer Notice Status New Type Product Alert

ICU Medical has issued Field Safety Notice regarding reports of discolouration have been received concerning the drip chambers of certain IV sets.

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Supply Issues Becton Dickinson UK Ltd Woking Biopsy Needles FYU3207, FYU3254 and FRZ3041 (ICN 3417)

Ref: 2026/3417 - 28 August 2026

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with biopsy needle products from Becton Dickinson is now resolved.

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Supply Issues Johnson & Johnson Medical Limited Surgical Sutures (ICN 2341)

Ref: 2023/2341 - 27 August 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with surgical suture products from Johnson & Johnson Medical Ltd is continuing.

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Supply Issues Laborie Medical Technologies UK Ltd Vacuum Assisted Device FFK019 (ICN 3294)

Ref: 2026/3294 - 27 August 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with vacuum assisted devices from Laborie Medical Technologies UK Ltd is continuing.

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Supply Issues Vygon UK Ltd Catheter Placement Pack FSU85000 (ICN 3460)

Ref: 2026/3460 - 27 August 2026

Important Customer Notice Status New Type Supply Disruption

The supplier Vygon UK Ltd has informed us of a supply issue with its catheter placement pack.

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Supply Issues Becton Dickinson UK Ltd Stock Oxford Intravenous Accessories FSB1166 (ICN 3419)

Ref: 2026/3419 - 27 August 2026

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with intravenous accessories from Becton Dickinson UK Ltd is now resolved.

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Supply Issues Becton Dickinson UK Ltd Administration Set Alaris GP Volumetric Pump FKA321 (ICN 3369)

Ref: 2026/3369 - 27 August 2026

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with administration set Alaris GP volumetric pump from Becton Dickinson UK is now resolved.

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Supply Issues Unisurge International Ltd Polypropylene One Litre Sterile Jug EVX125 (ICN 3372)

Ref: 2026/3372 - 27 August 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with polypropylene one litre sterile jug from Unisurge is continuing.

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Supply Issues Zoll Medical UK Ltd Defibrillation Device Battery FDJ2956 (ICN 3373)

Ref: 2026/3373 - 27 August 2026

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with defibrillation device battery from Zoll Medical is now resolved.

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Supply Issues Becton Dickinson Blood Gas Syringe FWC082 (ICN 3462)

Ref: 2026/3462 - 26 August 2026

Important Customer Notice Status New Type Supply Disruption

The supplier Becton Dickinson UK Ltd Stock Oxford has informed us of a supply issue with its blood gas syringe.

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Supply Issues KCI Medical Ltd Loban Drape ELW470 (ICN 3456)

Ref: 2026/3456 - 26 August 2026

Important Customer Notice Status New Type Supply Disruption

The supplier KCI Medical Ltd has informed us of a supply issue with its Loban drape.

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