In response to customer feedback, you can now:
Filter 219 recent ICNs by:
Contractual Change Delisting Pricing Update Product Alert Product Recall Product Update Safety Alert Supplier Update Supply Disruption Supply IssuesRef: 2026/3289 - 12 March 2026
Important Customer Notice Status New Type Supplier Update
Stryker is experiencing a global network disruption to its IT systems as a result of a cyber-attack. Their teams are working rapidly to understand the impact of the attack.
Find out moreRef: 2026/3284 - 11 March 2026
Important Customer Notice Status New Type Supplier Update
The supplier Gama Healthcare Ltd has informed us of a warehouse closure due to their annual stock take.
Find out moreRef: 2026/3261 - 5 March 2026
Important Customer Notice Status Update Type Supply Disruption
The IT issues which were preventing the National Product Code FQT85055 for Zimmer Biomet High Fatigue G bone cement showing in our online catalogue have been resolved.
Find out moreRef: 2026/3223 - 23 February 2026
Important Customer Notice Status Update Type Supply Disruption
We remain in regular discussions with Medline and alternative suppliers about their stock availability, with a focus on bringing the maximum number of products back into stock as quickly as possible.
Find out moreRef: 2025/3112 - 13 March 2026
Important Customer Notice Status Update Type Supply Disruption
The supply issue with multiple Respiratory Solutions and Airway Management products from Flexicare Medical Ltd has improved.
Find out moreRef: 2026/3287 - 13 March 2026
Important Customer Notice Status New Type Product Alert
Terumo issued Field Safety Notice FSN2025-003 in December 2025 following customer feedback regarding expiry dates on certain device ranges. Further investigation which included a100% verification check of each MDR device labelling confirmed a deficiency in the shelf life.
Find out moreRef: 2026/3286 - 13 March 2026
Important Customer Notice Status New Type Delisting
The supplier Diversey Ltd has informed us of a discontinuation with its chlorine products.
Find out moreRef: 2026/3289 - 12 March 2026
Important Customer Notice Status New Type Supplier Update
Stryker is experiencing a global network disruption to its IT systems as a result of a cyber-attack. Their teams are working rapidly to understand the impact of the attack.
Find out moreRef: 2026/3288 - 12 March 2026
Important Customer Notice Status New Type Supplier Update
The supplier Owen Mumford Ltd has informed us of its warehouse closure due to their annual stock take.
Find out moreRef: 2026/3233 - 12 March 2026
Important Customer Notice Status Update Type Supply Disruption
The supply issue with Gas Monitoring Accessories and Adaptor products from GE Medical Systems Ltd is continuing.
Find out moreRef: 2026/3244 - 12 March 2026
Important Customer Notice Status Update Type Supply Disruption
The supply issue with Alaris™ VP Infusion Sets from Becton Dickinson is continuing.
Find out moreRef: 2926/3251 - 12 March 2026
Important Customer Notice Status Update Type Supply Disruption
The supply issue with Biopsy Needles from Becton Dickinson UK Ltd has improved.
Find out moreRef: 2025/3174 - 12 March 2026
Important Customer Notice Status Update Type Supply Disruption
The supply issue with Giving Set Accessories from Danone Nutricia Ltd is continuing.
Find out moreRef: 2026/3253 - 12 March 2026
Important Customer Notice Status Update Type Supply Disruption
The supply issue with ECG Monitoring Electrodes Wet Gel from Ambu UK Ltd is continuing.
Find out moreRef: 2026/3276 - 12 March 2026
Important Customer Notice Status New Type Supply Disruption
The supplier Advita Ortho (Exactech) Ltd has informed us of a supply issue with its shoulder arthroplasty product range.
Find out moreRef: 2026/3273 - 11 March 2026
Important Customer Notice Status New Type Delisting
We have identified that a number of Praxis Medical Ltd products on the Orthotic Services, Immobilisation Services and Associated Products framework do not have current MHRA registration for the UK market, so we are delisting various product ranges.
Find out moreRef: 2026/3285 - 11 March 2026
Important Customer Notice Status New Type Supply Issues
The supplier Vygon UK Ltd has informed us a supply issue with it’s Central Venous Catheter Triple Lumen for Paediatrics.
Find out moreRef: 2026/3277 - 11 March 2026
Important Customer Notice Status New Type Product Recall
Cook Medical has issued Field Safety Notice FSN (FSCA Ref: 2026FA0001) having identified a number of products, listed in ‘Attachment 1 - Product Information Table’ have been labelled with expiration dates that exceed the true shelf life.
Find out moreRef: 2026/3284 - 11 March 2026
Important Customer Notice Status New Type Supplier Update
The supplier Gama Healthcare Ltd has informed us of a warehouse closure due to their annual stock take.
Find out more