Skip to main content

Important Customer Notices (ICNs)

In response to customer feedback, you can now:

  • Access more information on which products are listed on each ICN in the new ICN Weekly Dashboard.
    See our Downloads ▼ section to view this summary now.
  • Quickly display ICNs using Filter options.

Featured

Supply Issues Heraeus Medical Bone Cement Products (ICN 3261)

Ref: 2026/3261 - 5 August 2026

Important Customer Notice Status Update Type Supply Disruption

Heraeus continues to reintroduce their products back into the UK market in a phased way that ensures continuity of supply.

Find out more

Supply Issues KCI Medical Limited (3M) Forced Air Warming Blanket FDB85434 (ICN 3093)

Ref: 2025/3093 - 17 July 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with forced air warming products from KCI Medical Limited has improved.

Find out more

Supply Issues KCI Medical Ltd Fluid Warming Products FSB658 and FVR85003 (ICN 3393)

Ref: 2026/3393 - 13 August 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with its Fluid Warming products from KCI Medical Ltd is continuing.

Find out more

Supply Issues Multiple Suppliers Perfusion Cannulas (ICN 3338)

Ref: 2026/3338 - 13 August 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with perfusion cannulas from multiple suppliers is continuing.

Find out more

Supply Issues Unisurge International Ltd Non-Woven Balls ENF008 (ICN 3444)

Ref: 2026/3444 - 13 August 2026

Important Customer Notice Status New Type Supply Disruption

The supplier Unisurge International Ltd has informed us of a supply issue with its medium non-woven non-sterile balls.

Find out more

Supply Issues Vygon UK Ltd Needlefree Connection Systems FSB730 (ICN 3375)

Ref: 2026/3375 - 13 August 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with needlefree bag spike Bionector spike from Vygon UK is continuing.

Find out more

Contract Update Multiple Suppliers Polypropylene Clinical and Sharps Containers (ICN 3424)

Ref: 2026/3424 - 13 August 2026

Important Customer Notice Status Update Type Pricing Update

The pricing update is now fully complete.

Find out more

Supply Issues Scot Young Research Ltd Mops MLE603 and MLE611 (ICN 3429)

Ref: 2026/3429 - 12 August 2026

Important Customer Notice Status New Type Supply Disruption

The supplier Scot Young Research Ltd has informed us of a supply issue with its mops.

Find out more

Supply Issues B Braun Cannulation Packs Chloraprep Multiple Products (ICN 3421)

Ref: 2026/3421 - 12 August 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with cannulation packs from B Braun has improved.

Find out more

Product Update Alliance Disposable Ltd Disposable Cold Cup 8oz UTC3271 (ICN 3439)

Ref: 2026/3439 - 12 August 2026

Important Customer Notice Status New Type Delisting

The supplier Alliance Disposables Ltd has informed us of a discontinuation with its disposable cold cup 8oz.

Find out more

Supply Issues Becton Dickinson UK Ltd Chloraprep DMK000, MRB303, MRB306, DMD85004 and DMD85006 (ICN 3397)

Ref: 2026/3397 - 12 August 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Chloraprep products from Becton Dickinson UK Ltd is continuing.

Find out more

Contract Update Baby Boards and Tube Filling Cannula Kwill Products (ICN 3054)

Ref: 2025/3054 - 12 August 2026

Important Customer Notice Status Resolved Type Pricing Update

All product codes are now available to order through our online catalogue.

Find out more

Product Update Becton Dickinson Venflon™ IV Cannula with Wings 14G to 22G (ICN 2812)

Ref: 2025/2812 - 12 August 2026

Important Customer Notice Status Resolved Type Delisting

Stock has now been depleted for FSP620 and FSP625.

Find out more

Supply Issues Kimal PLC 16G and 18G High Flow Huber Needles Multiple Products (ICN 3438)

Ref: 2026/3438 - 11 August 2026

Important Customer Notice Status New Type Supply Disruption

The supplier Kimal PLC has informed us of a supply issue with its 16G and 18G high flow Huber needles.

Find out more

Supply Issues Becton Dickinson UK Ltd Administration Set Alaris GP Volumetric Pump FKA321 (ICN 3369)

Ref: 2026/3369 - 10 August 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with administration set Alaris GP volumetric pump from Becton Dickinson is continuing.

Find out more

Supply Issues Baxter Healthcare Ltd Bladder Irrigation Set FTK648 (ICN 3437)

Ref: 2026/3437 - 10 August 2026

Important Customer Notice Status New Type Supply Disruption

The supplier Baxter Healthcare Limited has informed us of a supply issue with its bladder irrigation set.

Find out more

Supply Issues ICU Medical International Ltd Administration Set FVR85218 (ICN 3436)

Ref: 2026/3436 - 10 August 2026

Important Customer Notice Status New Type Supply Disruption

The supplier ICU Medical International has informed us of a supply issue with its administration set.

Find out more

Download our publications ▼

  • ICN Weekly Dashboard

    An Excel file detailing all ICNs and the product codes on each ICN. Updated weekly.
    Login to view the downloads