In response to customer feedback, you can now:
Filter 223 recent ICNs by:
Contractual Change Delisting Pricing Update Product Alert Product Recall Product Update Safety Alert Supplier Update Supply DisruptionRef: 2026/3485 - 7 October 2026
Important Customer Notice Status Update Type Contractual Change
To help support NHS trusts’ transition planning and effective decision making, an updated samples request product code matrix and new awarded supplier matrix have been provided.
Find out moreRef: 2026/3464 - 25 September 2026
Important Customer Notice Status Resolved Type Supply Disruption
Manufacturing and distribution levels are back to business-as-usual levels.
Find out moreRef: 2026/3261 - 5 August 2026
Important Customer Notice Status Update Type Supply Disruption
Heraeus continues to reintroduce their products back into the UK market in a phased way that ensures continuity of supply.
Find out moreRef: 2026/3499 - 9 October 2026
Important Customer Notice Status New Type Product Alert
Philips has issued a Field Safety Notice due to becoming aware of an issue that potentially impacts the Lumify Ultrasound System functionality at the point of use in clinical care.
Find out moreRef: 2026/3338 - 9 October 2026
Important Customer Notice Status Update Type Supply Disruption
The supply issue with perfusion cannulas from multiple suppliers is continuing.
Find out moreRef: 2026/3498 - 9 October 2026
Important Customer Notice Status New Type Supply Disruption
The supplier Schuco International (London) Ltd has informed us of a supply issue with its dermatoscope accessories.
Find out moreRef: 2023/2341 - 8 October 2026
Important Customer Notice Status Update Type Supply Disruption
The supply issue with surgical suture products from Johnson & Johnson Medical Ltd is continuing.
Find out moreRef: 2026/3469 - 8 October 2026
Important Customer Notice Status Update Type Supply Disruption
The supply issue with single use virgin plastic medicine pots from MedScience is continuing.
Find out moreRef: 2026/3393 - 8 October 2026
Important Customer Notice Status Update Type Supply Disruption
The supply issue with fluid warming products from KCI Medical Ltd is continuing.
Find out moreRef: 2026/3437 - 8 October 2026
Important Customer Notice Status Update Type Supply Disruption
The supply issue with bladder irrigation set from Baxter Healthcare is continuing.
Find out moreRef: 2026/3485 - 7 October 2026
Important Customer Notice Status Update Type Contractual Change
To help support NHS trusts’ transition planning and effective decision making, an updated samples request product code matrix and new awarded supplier matrix have been provided.
Find out moreRef: 2026/3497 - 7 October 2026
Important Customer Notice Status New Type Supply Disruption
The supplier PTP Healthcare has informed us of a supply issue with its non-woven bed sheet.
Find out moreRef: 2026/3467 - 7 October 2026
Important Customer Notice Status Resolved Type Supply Disruption
The supply Issue with Welch Allyn UK Ltd blood pressure cuffs and tympanic thermometer is now resolved.
Find out moreRef: 2026/3474 - 6 October 2026
Important Customer Notice Status Update Type Supply Disruption
The supply issue with the venous tube from Becton Dickinson UK is continuing.
Find out moreRef: 2026/3462 - 6 October 2026
Important Customer Notice Status Update Type Supply Disruption
The supply issue with blood gas syringe from Becton Dickinson is continuing.
Find out moreRef: 2026/3495 - 5 October 2026
Important Customer Notice Status New Type Delisting
The supplier ICU Medical has informed us of a discontinuation with its Portex tracheostomy tubes and accessories.
Find out moreRef: 2026/3441 - 5 October 2026
Important Customer Notice Status Update Type Supply Disruption
The supply issue with anti-embolism stocking products from Cardinal Health UK is continuing.
Find out moreRef: 2026/3496 - 5 October 2026
Important Customer Notice Status New Type Delisting
The supplier Johnson & Johnson has informed us of a discontinuation of its ligation products.
Find out more