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Important Customer Notices (ICNs)

In response to customer feedback, you can now:

  • Access more information on which products are listed on each ICN in the new ICN Weekly Dashboard.
    See our Downloads ▼ section to view this summary now.
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Supply Issues KCI Medical Limited (3M) Forced Air Warming Blanket FDB85434 (ICN 3093)

Ref: 2025/3093 - 13 August 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with forced air warming products from KCI Medical Limited has improved.

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Supply Issues Heraeus Medical Bone Cement Products (ICN 3261)

Ref: 2026/3261 - 5 August 2026

Important Customer Notice Status Update Type Supply Disruption

Heraeus continues to reintroduce their products back into the UK market in a phased way that ensures continuity of supply.

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Contract Update Spectrum X Direct Ltd Hand Hygiene Products (ICN 3269)

Ref: 2026/3269 - 24 August 2026

Important Customer Notice Status Update Type Contractual Change

The contractual change due to Spectrum X Direct Ltd leaving the Hand Hygiene framework is continuing.

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Contract Update Polymer Products (ICN 3371)

Ref: 2026/3371 - 24 August 2026

Important Customer Notice Status Update Type Pricing Update

The contractual change on Polymer Products is continuing.

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Contract Update Multiple Suppliers Across our Respiratory Solutions Framework (ICN 3432)

Ref: 2026/3432 - 24 August 2026

Important Customer Notice Status Update Type Pricing Update

The contractual change on multiple product areas across our Respiratory Solutions framework is continuing.

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Supply Issues Multiple Suppliers Swabs, Cotton Wool and Bandages (ICN 3307)

Ref: 2026/3307 - 21 August 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with swabs, cotton wool and bandages from multiple suppliers is continuing.

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Field Safety Notice Medtronic Bravo™ CF Capsule Delivery Device FAL19842 (ICN 3455)

Ref: 2026/3455 - 21 August 2026

Important Customer Notice Status New Type Product Recall

Medtronic has issued Field Safety Notice recalling specific lots of the Bravo™ CF capsule delivery device.

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Contract Update Multiple Suppliers Polypropylene Clinical and Sharps Containers (ICN 3424)

Ref: 2026/3424 - 21 August 2026

Important Customer Notice Status Resolved Type Pricing Update

The price changes for polypropylene and clinical sharps containers are now complete.

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Supply Issues Becton Dickinson UK Ltd Ed Wokingham Needlefree Extension Set FSB2499 (ICN 3454)

Ref: 2026/3454 - 21 August 2026

Important Customer Notice Status New Type Supply Disruption

The supplier Becton Dickinson UK has informed us of a supply issue with its needlefree extension set.

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Supply Issues Richardson Healthcare Ltd National Procedure Packs EVH011 (ICN 3442)

Ref: 2026/3442 - 21 August 2026

Important Customer Notice Status New Type Supply Disruption

The supplier Richardson Healthcare Ltd has informed us of a supply issue with its national procedure packs.

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Contract Update Nitrile Examination Gloves (ICN 3425)

Ref: 2026/3425 - 20 August 2026

Important Customer Notice Status Update Type Pricing Update

We have been informed of a contractual change on nitrile examination gloves.

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Supply Issues ICU Medical Airways Management Multiple Products (ICN 3356)

Ref: 2026/3356 - 20 August 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with multiple products across our Airways Management and Associated Products framework is continuing.

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Safety Alert Alliance Disposables Ltd Utopia Reusable Fork Dessert 18/0 Stainless Steel UJZ1151 (ICN 3443)

Ref: 2026/3443 - 20 August 2026

Important Customer Notice Status New Type Safety Alert

NHS Supply Chain has been made aware of a potential safety concern regarding Utopia Reusable Fork Dessert l distributed by Alliance Disposables Limited.

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Supply Issues Johnson & Johnson Medical Ltd Trocars FGB046, FGB048, FGB049, FGE3286 and FGB047 (ICN 3238)

Ref: 2026/3238 - 20 August 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with trocars from Johnson & Johnson Medical Ltd is continuing.

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Supply Issues Vernacare International Limited Vaginal Speculums FCC85803 and FCC85804 (ICN 3258)

Ref: 2026/3258 - 20 August 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with vaginal speculums from Vernacare International Limited has improved.

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Supply Issues Newell Brands UK Limited Soother Products FAX85046 (ICN 3411)

Ref: 2026/3411 - 19 August 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with soother products from Newell Brands UK Limited is continuing.

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Supply Issues Olympus Keymed Ltd Energy Devices FGE4025, FGE4026 and FGE4027 (ICN 3171)

Ref: 2025/3171 - 19 August 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with energy devices from Olympus Keymed has improved.

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  • ICN Weekly Dashboard

    An Excel file detailing all ICNs and the product codes on each ICN. Updated weekly.
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