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Important Customer Notices (ICNs)

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Supply Issues Heraeus Medical Bone Cement Products (ICN 3261)

Ref: 2026/3261 - 24 July 2026

Important Customer Notice Status Update Type Supply Disruption

NHS Supply Chain has agreed with Heraeus a phased approach to reintroduce their products back into the UK market in a way that ensures continuity of supply.

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Supply Issues KCI Medical Limited (3M) Forced Air Warming Products (ICN 3093)

Ref: 2025/3093 - 17 July 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with forced air warming products from KCI Medical Limited is continuing.

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Supply Issues Hunts Food Group Ltd Cereal Breakfast Products AEB85002 and ADF85000 (ICN 3185)

Ref: 2025/3185 - 28 July 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with cereal breakfast products from Hunts Food Group Ltd is continuing.

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Supply Issues NGPOD Global Ltd Enteral Feeding Device Accessories and pH Reading Device (ICN 3420)

Ref: 2026/3420 - 28 July 2026

Important Customer Notice Status New Type Supply Disruption

The supplier NGPOD Global Ltd has informed us of a supply issue with its enteral feeding device accessories and pH reading device.

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Field Safety Procedure Packs ChloraPrep 2% 1ml and ChloraPrep Frepp 2% 1.5ml Applicators (ICN 3359)

Ref: 2026/3359 - 28 July 2026

Important Customer Notice Status Update Type Product Recall

B Braun and Unisurge have issued updated Field Safety Notices regarding Chloraprep 1ml Applicators included within their procedure packs.

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Supply Issues B Braun Cannulation Packs Chloraprep Multiple Products (ICN 3421)

Ref: 2026/3421 - 28 July 2026

Important Customer Notice Status New Type Supply Disruption

The supplier B Braun has informed us of a supply issue with its cannulation packs products.

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Supply Issues Vygon UK Ltd Filter Endotoxin FTC225 (ICN 3408)

Ref: 2026/3408 - 28 July 2026

Important Customer Notice Status Update Type Supply Disruption

The supplier Vygon UK Ltd has informed us that the supply issue with its filter endotoxin is continuing.

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Supply Issues Queensland Bakery Patient Feeding Cakes ADS531 and ADT745 (ICN 3384)

Ref: 2026/3384 - 27 July 2026

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with patient feeding cake products from Queensland Bakery is now resolved.

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Supply Issues Central Medical Supplies Ltd (CMS) Blood and Fluid Warming FSB85594 (ICN 3319)

Ref: 2026/3319 - 27 July 2026

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with blood and fluid warming products from Central Medical Supplies Ltd (CMS) is now resolved.

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Supply Issues Becton Dickinson UK Ltd Stock Oxford Intravenous Accessories FSB1166 (ICN 3419)

Ref: 2026/3419 - 27 July 2026

Important Customer Notice Status New Type Supply Disruption

The supplier Becton Dickinson UK Ltd has informed us of a supply issue with its intravenous accessories.

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Supply Issues PDI (EMEA) Disinfectant Wipes VJT516 (ICN 3418)

Ref: 2026/3418 - 27 July 2026

Important Customer Notice Status New Type Supply Disruption

The supplier PDI (EMEA) has informed us of a supply issue with its disinfectant wipes.

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Supply Issues Heraeus Medical Bone Cement Products (ICN 3261)

Ref: 2026/3261 - 24 July 2026

Important Customer Notice Status Update Type Supply Disruption

NHS Supply Chain has agreed with Heraeus a phased approach to reintroduce their products back into the UK market in a way that ensures continuity of supply.

Find out more

Supply Issues Becton Dickinson UK Ltd Chloraprep DMK000, MRB303, MRB306, DMD85004 and DMD85006 (ICN 3397)

Ref: 2026/3397 - 24 July 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Chloraprep products from Becton Dickinson UK Ltd is continuing.

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Field Safety Notice Philips Circuit Selection on Trilogy Evo, Trilogy Evo O2, Trilogy Evo Universal and Trilogy EV300 Platform User Interface (ICN 3012)

Ref: 2025/3012 - 24 July 2026

Important Customer Notice Status Update Type Product Alert

Philips Respironics has issued a customer letter supporting customers who perform software installation activities related to software version 1.06.15.00.

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Supply Issues Vygon UK Ltd Umbilical Catheter FVP85005 (ICN 3382)

Ref: 2026/3382 - 24 July 2026

Important Customer Notice Status Resolved Type Supply Disruption

The supply Issue with umbilical catheter products from Vygon UK is now resolved.

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Supply Issues KCI Medical Ltd Fluid Warming Products FSB658 and FVR85003 (ICN 3393)

Ref: 2026/3393 - 24 July 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with its Fluid Warming products from KCI Medical Ltd is continuing.

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Supply Issues Multiple Suppliers Perfusion Cannulas (ICN 3338)

Ref: 2026/3338 - 24 July 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with perfusion cannulas from multiple suppliers is continuing.

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