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Important Customer Notices (ICNs)

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Supply Issues Heraeus Medical Bone Cement Products (ICN 3261)

Ref: 2026/3261 - 19 February 2026

Important Customer Notice Status Update Type Supply Disruption

National guidance for clinicians on how to handle the impact of the supply disruption has been issued jointly by the NHS England National Clinical Directors and the British Orthopaedic Association.

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Supply Issues Medline Sterile Surgical Gowns and Drapes (ICN 3223)

Ref: 2026/3223 - 13 February 2026

Important Customer Notice Status Update Type Supply Disruption

We remain in regular discussions with Medline and alternative suppliers about their stock availability, with a focus on bringing the maximum number of products back into stock as quickly as possible.

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Product Update Winter Preparedness 2025 / 2026 – Strengthening Our Response (ICN 3071)

Ref: 2025/3071 - 27 January 2026

Important Customer Notice Status Update Type Product Update

We are committed to providing timely updates via this ICN and through regular panels, including the Resilience and Service Support call.

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Supply Issues Greiner Bio-One Ltd Safety Blood Collection Sets with Blood Cultures and Venous Tubes KFK332, KFK852, KFK221 and KFK266 (ICN 3264)

Ref: 2026/3264 - 20 February 2026

Important Customer Notice Status New Type Supply Disruption

The supplier Greiner Bio-One Ltd has informed us of a supply issue with its Safety Blood Collection Sets with Blood Cultures and Venous Tube products.

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Supply Issues Unisurge International Ltd Swabs ENK129, ENK130 and ENK131 (ICN 3266)

Ref: 2026/3266 - 20 February 2026

Important Customer Notice Status New Type Supply Disruption

The supplier Unisurge International Ltd has informed us of a supply issue with its Swabs.

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Supply Issues Fresenius Kabi Ltd Administration Set FKA542 (ICN 3175)

Ref: 2025/3175 - 20 February 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Administration Sets from Fresenius Kabi Ltd is continuing.

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Supply Issues Vygon UK Ltd Catheter Central Venous Five Lumen Product FSU454 (ICN 3229)

Ref: 2026/3229 - 20 February 2026

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with Catheter Central Venous Five Lumen from Vygon UK Ltd is now resolved.

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Field Safety Notice Alpha Solway Face Fit Test Solution A and Face Fit Test Solution B 50ml Bottles Saccharin and Bitrex (ICN 3232)

Ref: 2026/3232 - 19 February 2026

Important Customer Notice Status Update Type Product Recall

Alpha Solway has issued a further Field Safety Notice dated 10 February 2026 extending the Product Recall to affect all packaging variants of the AlphaSolway™ Sensitivity Test Solution A and Facefit Solution B (Saccharin and Bitrex).

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Supply Issues Vygon UK Ltd Needlefree Extension Set FSW489 (ICN 3227)

Ref: 2026/3227 - 19 February 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Needlefree Extension Sets from Vygon Uk Ltd is continuing.

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Supply Issues Heraeus Medical Bone Cement Products (ICN 3261)

Ref: 2026/3261 - 19 February 2026

Important Customer Notice Status Update Type Supply Disruption

National guidance for clinicians on how to handle the impact of the supply disruption has been issued jointly by the NHS England National Clinical Directors and the British Orthopaedic Association.

Find out more

Supply Issues Medtronic Ltd Surgical Sutures FVO005 and FVQ382 (ICN 2865)

Ref: 2025/2865 - 19 February 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Surgical Sutures from Medtronic Ltd is continuing.

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Supply Issues Olympus Keymed Electrodes FGE4056 (ICN 3263)

Ref: 2026/3263 - 19 February 2026

Important Customer Notice Status New Type Supply Disruption

The supplier Olympus Keymed has informed us of a supply issue with its Electrodes.

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Supply Issues Johnson & Johnson Medical Ltd Trocars FGB046, FGB048, FGB049, FGE3286 and FGB047 (ICN 3238)

Ref: 2026/3238 - 19 February 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Trocars from Johnson & Johnson Medical Ltd is continuing.

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Supply Issues Johnson & Johnson Medical Ltd Veress Needle FGE3233 and FGE3234 (ICN 3257)

Ref: 2026/3257 - 18 February 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Veress Needle products from Johnson & Johnson Medical Ltd is continuing.

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Supply Issues Teleflex Medical UK Open Ligation Clips FFL121 (ICN 3169)

Ref: 2025/3169 - 18 February 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Open Ligation Clips from Teleflex Medical UK is continuing.

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Supply Issues Unisurge International Ltd Cotton Wool Balls ENU033 (ICN 3262)

Ref: 2026/3262 - 18 February 2026

Important Customer Notice Status New Type Supply Disruption

The supplier Unisurge International Ltd has informed us of a supply issue with its Cotton Wool Balls.

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Supply Issues Paul Hartmann Ltd Non-Woven Island Adhesive Dressings EIJ041, EIJ042 and EIJ043 (ICN 3137)

Ref: 2025/3137 - 18 February 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Non-Woven Island Adhesive Dressings from Paul Hartmann Ltd has improved.

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Supply Issues P Mulrines and Sons Cold Beverages AAN217 (ICN 2917)

Ref: 2025/2917 - 18 February 2026

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with Cold Beverages from P Mulrines and Sons is now resolved.

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