Skip to main content

Important Customer Notices (ICNs)

In response to customer feedback, you can now:

  • Access more information on which products are listed on each ICN in the new ICN Weekly Dashboard.
    See our Downloads ▼ section to view this summary now.
  • Quickly display ICNs using Filter options.

Featured

Product Update Winter Preparedness 2025 / 2026 – Strengthening Our Response (ICN 3071)

Ref: 2025/3071 - 27 August 2025

Important Customer Notice Status New Type Product Update

An important update about NHS Supply Chain's winter planning.

Find out more

Supply Issues Unisurge International Ltd Medical Hollowware Framework Launch (ICN 2827)

Ref: 2025/2827 - 6 August 2025

Important Customer Notice Status Update Type Supply Disruption

The supply issues with Medical Hollowware products are continuing.

Find out more

Supply Issues ICU Medical International Ltd Blood Gas Syringes (ICN 2722)

Ref: 2024/2722 - 11 June 2025

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Blood Gas Syringes from ICU Medical International Ltd is continuing.

Find out more

Supply Issues ICU Medical NRFit Syringe FWC719 (ICN 2976)

Ref: 2025/2976 - 29 August 2025

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with NRFit Syringes from ICU Medical International Limited is now resolved.

Find out more

Supply Issues Becton Dickinson Blood Collection Needles KFK216 and KFK351 (ICN 3017)

Ref: 2025/3017 - 29 August 2025

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with Blood Collection Needles from Becton Dickinson UK Ltd is now resolved.

Find out more

Field Safety Notice Mediplus Silicone 2 Way Foley (Open Tip) Catheter Kit 18FR FUS85043 (ICN 3072)

Ref: 2025/3072 - 29 August 2025

Important Customer Notice Status New Type Product Recall

Mediplus has issued a Field Safety Notice regarding specific Lot numbers of their 5775 Silicone 2 Way Foley (open tip) Catheter Kit, 18Fr. 10cc, Standard, 42cm - FUS85043 due to a labelling error.

Find out more

Supply Issues ICU Medical International Limited Percutaneous Sets (ICN 2796)

Ref: 2025/2796 - 28 August 2025

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Percutaneous Sets from ICU Medical International Limited is continuing.

Find out more

Supply Issues Johnson & Johnson Medical Ltd Clip Applier FFL104 (ICN 3046)

Ref: 2025/3046 - 28 August 2025

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Clip Applier products from Johnson & Johnson Medical Ltd is continuing.

Find out more

Product Update Globus (Shetland) Limited Surgical Gloves Callisto, Syntis, and Syntis PX (ICN 3075)

Ref: 2025/3075 - 28 August 2025

Important Customer Notice Status Product Update Type Delisting

The supplier Globus (Shetland) Limited has informed us of a discontinuation with its Surgical Gloves Ranges; Callisto, Syntis, and Syntis PX.

Find out more

Supply Issues Intersurgical Ltd Monitoring Line and Oxygen Facemask Products (ICN 2975)

Ref: 2025/2975 - 28 August 2025

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Oxygen Facemask, Nasal Cannula and Monitoring Line products from Intersurgical Ltd has improved.

Find out more

Product Update Zebra Technologies Europe Ltd Firmware Upgrade Recyclable Wristband Cartridges (ICN 3061)

Ref: 2025/3061 - 27 August 2025

Important Customer Notice Status New Type Supplier Update

Zebra Technologies Europe Ltd have issued a letter regarding a growing concern over the new Recyclable Wristband Cartridges used with their ZD510-HC printers.

Find out more

Supply Issues Marillo Foods Ltd Canned Fruit AHG272 (ICN 2901)

Ref: 2025/2901 - 27 August 2025

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Canned Fruit products from Marillo Food is continuing.

Find out more

Supply Issues Paul Hartmann Ltd Cosmopor E Adhesive Island Dressing Products EIJ039 and EIJ041 (ICN 2803)

Ref: 2025/2803 - 27 August 2025

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with the Cosmopor E range of Adhesive Island Dressing products from Paul Hartmann Ltd is now resolved.

Find out more

Supply Issues Beaver-Visitec International Cannula Anterior Chamber FSP530 (ICN 3073)

Ref: 2025/3073 - 27 August 2025

Important Customer Notice Status New Type Supply Disruption

The supplier Beaver Visitec International has informed us of a supply issue with its Cannula – Anterior chamber products.

Find out more

Product Update Winter Preparedness 2025 / 2026 – Strengthening Our Response (ICN 3071)

Ref: 2025/3071 - 27 August 2025

Important Customer Notice Status New Type Product Update

An important update about NHS Supply Chain's winter planning.

Find out more

Supply Issues Johnson & Johnson Medical Ltd Biopatch Protective Disk Products FWX1104 and FWX1105 (ICN 3069)

Ref: 2025/3069 - 26 August 2025

Important Customer Notice Status New Type Supply Disruption

The supplier Johnson & Johnson Medical Ltd has informed us of a supply issue with its Biopatch Protective Disk products.

Find out more

Supply Issues KCI Medical Ltd Fluid Warming Products FSB653, FSB656, FSB658, FSB934 and FVR85003 (ICN 3065)

Ref: 2025/3065 - 26 August 2025

Important Customer Notice Status New Type Supply Disruption

The supplier KCI Medical Ltd has informed us of a supply issue with its Fluid Warming products.

Find out more

Supply Issues Pennine Healthcare Self-Retaining Foley Catheter Products FST951 (ICN 2965)

Ref: 2025/2965 - 22 August 2025

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with Self-Retaining Foley Catheter products from Pennine Healthcare is now resolve

Find out more

Download our publications ▼

  • ICN Weekly Dashboard

    An Excel file detailing all ICNs and the product codes on each ICN. Updated weekly.
    Login to view the downloads