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Important Customer Notices (ICNs)

In response to customer feedback, you can now:

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Supply Issues Heraeus Medical Bone Cement Products (ICN 3261)

Ref: 2026/3261 - 14 October 2026

Important Customer Notice Status Update Type Supply Disruption

Heraeus continues to reintroduce products back into the UK market in a phased way that ensures continuity of supply.

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Contract Update Intravenous Cannula and Associated Products Framework Renewal (ICN 3485)

Ref: 2026/3485 - 14 October 2026

Important Customer Notice Status Update Type Contractual Change

A price ranking sheet with information for safety peripheral IV cannula ported with wings and safety integrated cannula dual port devices with two needle-free connectors has been provided.

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Supply Issues KCI Medical Limited Barrier Film Products ELY038 (ICN 3483)

Ref: 2026/3483 - 9 November 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with barrier films from KCI Medical Limited has improved.

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Supply Issues Vygon UK Ltd Stopcock with Extension Line FVK045 (ICN 3508)

Ref: 2026/3508 - 9 November 2026

Important Customer Notice Status Update Type Supply Disruption

The supplier Vygon Uk Ltd has informed us that the supply issue with its Stopcock with extension line is continuing.

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Supply Issues Vernacare International Limited Wipe Alcohol Based ECA424 (ICN 3504)

Ref: 2026/3504 - 9 November 2026

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with alcohol-based wipes from Vernacare International is now resolved.

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Supply Issues Vygon UK Ltd Needlefree Extension Set FNY85015 (ICN 3539)

Ref: 2026/3539 - 9 November 2026

Important Customer Notice Status Update Type Supply Disruption

The supplier Vygon Uk Ltd has informed us that the supply issue with its needlefree extension set is continuing.

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Field Safety Notice CODAN Invasive Pressure Monitoring Sets with Xtrans or DPT-6000 with Flushing System 3 ml/h (ICN 3546)

Ref: 2026/3546 - 9 November 2026

Important Customer Notice Status New Type Product Alert

CODAN has issued Field Safety Corrective Action Notice FSCA_26-09-098 to request all users follow the instructions when using invasive pressure monitoring sets.

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Product Update Multiple Suppliers Personal Protective Equipment Products (ICN 3547)

Ref: 2026/3547 - 9 November 2026

Important Customer Notice Status New Type Delisting

We have been informed of a discontinuation of multiple lines of personal protective equipment products.

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Supply Issues Baxter Healthcare Ltd Bladder Irrigation Set FTK002 and FTK648 (ICN 3437)

Ref: 2026/3437 - 9 November 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with bladder irrigation set from Baxter Healthcare is continuing.

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Supply Issues GE Medical Blood Pressure Cuffs FJH9955, FJH9958, FJH10023 and FJH9957 (ICN 3525)

Ref: 2026/3525 - 6 November 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with blood pressure cuffs from GE Medical is continuing.

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Supply Issues Snackline Chocolate Products ADT85021, ADT85040, ADT85042, ADT85043 and ADT85044 (ICN 3510)

Ref: 2026/3510 - 6 November 2026

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with chocolate products from Snackline is now resolved.

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Supply Issues Multiple Suppliers Theatre Caps BWC85024, BWC85027 and BWC85028 (ICN 3550)

Ref: 2026/3550 - 6 November 2026

Important Customer Notice Status New Type Supply Disruption

The suppliers Sharon Services UK Ltd and Valmy SAS Ltd have informed us of a supply issue with their theatre caps.

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Supply Issues Unisurge International Ltd Non-Woven Balls ENF008 (ICN 3444)

Ref: 2026/3444 - 6 November 2026

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with medium non-woven non-sterile balls from Unisurge International is now resolved.

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Field Safety Notice Nova Biomedical StatStrip® Ketone Test Strips (ICN 3500)

Ref: 2026/3500 - 6 November 2026

Important Customer Notice Status Update Type Product Recall

Following Nova Biomedical’s Field Safety Notice, Nova Medical has issued customer bulletin 07-26SS-UK to advise of a temporary change to StatStrip® ketone test strips' shelf life.

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Supply Issues Nova Biomedical StatStrip® Ketone Test Strips (ICN 3503)

Ref: 2026/3503 - 6 November 2026

Important Customer Notice Status Update Type Supply Disruption

Nova Biomedical has issued customer bulletin 07-26SS-UK to advise of a temporary change to StatStrip® ketone test strips' shelf life.

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Product Update Molnlycke Healthcare Ltd Drapes Products (ICN 3549)

Ref: 2026/3549 - 5 November 2026

Important Customer Notice Status New Type Delisting

The supplier Molnlycke Healthcare has informed us of a discontinuation with some of its drape products.

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Contract Update Anti-Embolism Stocking Products (ICN 3545)

Ref: 2026/3545 - 5 November 2026

Important Customer Notice Status New Type Pricing Update

We have been informed of a temporary contractual change with Anti-Embolism Stocking products.

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