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Important Customer Notices (ICNs)

In response to customer feedback, you can now:

  • Access more information on which products are listed on each ICN in the new ICN Weekly Dashboard.
    See our Downloads ▼ section to view this summary now.
  • Quickly display ICNs using Filter options.

Featured

Product Update GOJO Industries Hand Hygiene and Associated Products and Services (ICN 2523)

Ref: 2024/2523 - 6 September 2024

Important Customer Notice: Update

To support customers during the transition to new suppliers, we have secured a one-off donation of product from GOJO US to ensure we have stock of key lines through to November 2024 when our stock of GOJO products will run out.

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Supply Issues Becton Dickinson UK Ltd Hypodermic Syringe Products FWC121 (ICN 2468)

Ref: 2024/2468 - 11 September 2024

Important Customer Notice: Update

The supply issue with Hypodermic Syringe products from Becton Dickinson UK Ltd has improved.

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Supply Issues Microvention PHIL Liquid Embolic Products (ICN 2272)

Ref: 2023/2272 - 11 September 2024

Important Customer Notice: Update

The supply issue with PHIL Liquid Embolic products from Microvention is continuing.

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Delisting Abbott Medical UK Limited Vascular Stent Products (ICN 2667)

Ref: 2024/2667 - 11 September 2024

Important Customer Notice: Delisting

The supplier Abbott Medical UK Limited has informed us of a discontinuation with its Vascular Stent products.

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Supply Issues Becton Dickinson UK Ltd Blood Collection Safety Set Products (ICN 2626)

Ref: 2024/2626 - 11 September 2024

Important Customer Notice: Update

The supply issues with Blood Collection Sets from Becton Dickinson UK Ltd is continuing.

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Product Update Codan Ltd Pressure Monitoring Kits and Accessories (ICN 2665)

Ref: 2024/2665 - 10 September 2024

Important Customer Notice: Product Update

The supplier Codan Ltd has informed us of a product update with its Pressure Monitoring Kits and Accessories.

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Supply Issues B Braun Medical Ltd Moisturiser Products MRB162 and MRB852 (ICN 2521)

Ref: 2024/2521 - 10 September 2024

Important Customer Notice: Update

The supply issue with Moisturiser products from B Braun Medical Ltd is continuing.

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Supply Issues PDI (EMEA) Limited Disinfectant Wipes VJT516 (ICN 2666)

Ref: 2024/2666 - 10 September 2024

Important Customer Notice: Supply Issues

The supplier PDI (EMEA) Limited has informed us of a supply issue with its Disinfectant Wipe products.

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Supply Issues Olympus Keymed Lithotripsy Consumables FAL3501 (ICN 2664)

Ref: 2024/2664 - 10 September 2024

Important Customer Notice: Supply Issues

The supplier Olympus Keymed has informed us of a supply issue with its Lithotripsy Consumables.

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Supply Issue Becton Dickinson Blood Collection Support Products KFK037 (ICN 2512)

Ref: 2024/2512 - 9 September 2024

Important Customer Notice: Resolved

The supply issue with Blood Collection Support products from Becton Dickinson UK Ltd is now resolved.

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Product Recall Smiths Medical CADD™ Medication Cassette Reservoirs (ICN 2662)

Ref: 2024/2662 - 9 September 2024

Important Customer Notice: Recall

Smiths Medical has issued a Field Safety Notice following discovery of a potential issue with specific models and Lot numbers of the 50 ml and 100 ml CADD Medication Cassette Reservoirs.

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Supply Issues Coloplast Limited Catheter Products (ICN 1885)

Ref: 2022/1885 - 9 September 2024

Important Customer Notice: Update

The supply issue with Catheter products from Coloplast Limited has improved.

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Supply Issues Intersurgical Limited Breathing Filters FTC212 (ICN 2120)

Ref: 2023/2120 - 9 September 2024

Important Customer Notice: Resolved

The supply issue with Breathing Filters from Intersurgical Limited now resolved.

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Supply Issues Molnlycke Healthcare Ltd Sterile Surgical Gowns (ICN 2635)

Ref: 2024/2635 - 9 September 2024

Important Customer Notice: Update

The supply issue with Sterile Surgical Gowns from Molnlycke Healthcare Ltd is continuing.

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Supply Issues Pajunk UK Medical Products Ltd NRFit Sheath Block FTR85093 (ICN 2636)

Ref: 2024/2636 - 9 September 2024

Important Customer Notice: Update

The supply issue with NRFit Sheath Block products from Pajunk UK Medical Products Ltd is continuing.

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Supply Issues Vernacare International Limited Foam Wash Products GDW113, GCZ85022, GDW045 and MRB1273  (ICN 2382)

Ref: 2023/2382 - 9 September 2024

Important Customer Notice: Update

The supply issue with Foam Wash products from Vernacare International Limited is continuing.

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Downloads ▼

  • ICN Weekly Dashboard

    An Excel file detailing all ICNs and the product codes on each ICN. Updated weekly.
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