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Important Customer Notices (ICNs)

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Supply Issues KCI Medical Limited (3M) Forced Air Warming Products (ICN 3093)

Ref: 2025/3093 - 17 July 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with forced air warming products from KCI Medical Limited is continuing.

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Supply Issues Heraeus Medical Bone Cement Products (ICN 3261)

Ref: 2026/3261 - 9 July 2026

Important Customer Notice Status Update Type Supply Disruption

The supply disruption continues to improve, with manufacturing underway.

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Supply Issues Fresenius Medical Care Warehouse Closure System Upgrade eDirect Products (ICN 3407)

Ref: 2026/3407 - 17 July 2026

Important Customer Notice Status New Type Supplier Update

The supplier Fresenius Medical Care has informed us of a planned system upgrade (ERP implementation) which will temporarily affect order processing for its Renal Product portfolio.

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Product Update Beaver-Visitec International Sales Ltd Balanced Salt Solutions Products DKF85005, IVZ2894 and IVZ2896 (ICN 3412)

Ref: 2026/3412 - 17 July 2026

Important Customer Notice Status New Type Delisting

The supplier Beaver-Visitec has informed us of a discontinuation with its balanced salt solutions products.

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Field Safety Procedure Packs ChloraPrep 2% 1ml and ChloraPrep Frepp 2% 1.5ml Applicators (ICN 3359)

Ref: 2026/3359 - 17 July 2026

Important Customer Notice Status Update Type Product Recall

Following the updated Medicines and Healthcare products for a Class 2 recall of Becton Dickinson UK Ltd (BD) ChloraPrep 2% w/v / 70% v/v cutaneous solution 1ml applicator, with an expiry date up to and including May 2029. Rocialle Healthcare has issued an updated Field Safety Notice 2026-02 for Rocialle Healthcare Limited’s procedure packs containing 1ml.

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Supply Issues KCI Medical Limited (3M) Forced Air Warming Products (ICN 3093)

Ref: 2025/3093 - 17 July 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with forced air warming products from KCI Medical Limited is continuing.

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Supply Issues Newell Brands UK Limited Soother Products FAX85046 (ICN 3411)

Ref: 2026/3411 - 16 July 2026

Important Customer Notice Status New Type Supply Disruption

The supplier Newell Brands UK Limited has informed us of a supply issue with its soother products.

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Product Update Kimal PLC Bioflo PICC Lines (ICN 3379)

Ref: 2026/3379 - 16 July 2026

Important Customer Notice Status Update Type Delisting

The discontinuation with some of the Bioflo PICC lines with Kimal PLC is continuing.

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Supply Issues Vygon UK Ltd Filter Endotoxin FTC225 (ICN 3408)

Ref: 2026/3408 - 16 July 2026

Important Customer Notice Status New Type Supply Disruption

The supplier Vygon UK Ltd has informed us of a supply issue with its filter endotoxin products.

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Supply Issues Codan Ltd Needlefree Connection Systems FSW288 (ICN 3368)

Ref: 2026/3368 - 15 July 2026

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with needlefree transfer spike products from Codan Ltd is now resolved.

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Supply Issues Vygon UK Ltd Safety Needle Blunt Fill Drawing Up with Filter FTR1923 (ICN 3363)

Ref: 2026/3363 - 15 July 2026

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with safety needles products from Vygon UK Ltd is now resolved.

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Product Update Multiple Suppliers NRFit™ Connectors (ICN 890)

Ref: 2019/890 - 15 July 2026

Important Customer Notice Status Resolved Type Product Update

We would like to update you with all the available products within NRFit™ range.

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Product Update Cardinal Health UK Ltd Chest Drain Range of Products (ICN 3403)

Ref: 2026/3403 - 15 July 2026

Important Customer Notice Status New Type Product Update

The supplier Cardinal Health has informed us of a discontinuation with its chest drain range products.

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Supply Issues Becton Dickinson UK Ltd Stock Oxford Hypodermic Syringe FWC062 (ICN 3395)

Ref: 2026/3395 - 15 July 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with hypodermic syringes from Becton Dickinson is continuing.

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Safety Alert Becton Dickinson ChloraPrep 2% 1ml and ChloraPrep Frepp 2% 1.5ml Applicators (ICN 3355)

Ref: 2026/3355 - 14 July 2026

Important Customer Notice Status Update Type Product Recall

The Medicines and Healthcare products Regulatory Agency (MRHA) has issued an updated Class 2 Medicines Recall EL(26) A/34 regarding Becton Dickinson UK Ltd (BD) ChloraPrep 2% 1ml Applicators, extending the scope to include all Lot numbers with an expiry date up to and including 05/2029.

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Supply Issues Salter Labs UK T/A Airlife Nasal Cannula and Oxygen Facemask Products FDB917 and FDK6878 (ICN 3179)

Ref: 2025/3179 - 13 July 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with  nasal cannula and oxygen facemask products from Salter Labs UK T/A Airlife is continuing.

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Field Safety Notice Alpha Solway Face Fit Test Solution A and Face Fit Test Solution B 50ml Bottles Saccharin and Bitrex (ICN 3232)

Ref: 2026/3232 - 13 July 2026

Important Customer Notice Status Update Type Product Recall

The supplier Globus has informed us that the quality issue with its Alpha Solway Face Fit Test Solution A and Face Fit Test Solution B (50ml bottles, Saccharin and Bitrex) is continuing.

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