In response to customer feedback, you can now:
Filter 220 recent ICNs by:
Contractual Change Delisting Pricing Update Product Alert Product Recall Product Update Safety Alert Supplier Update Supply DisruptionRef: 2026/3261 - 12 October 2026
Important Customer Notice Status Update Type Supply Disruption
The supply disruption continues to improve, with manufacturing underway.
Find out moreRef: 2026/3485 - 7 October 2026
Important Customer Notice Status Update Type Contractual Change
To help support NHS trusts’ transition planning and effective decision making, an updated samples request product code matrix and new awarded supplier matrix have been provided.
Find out moreRef: 2026/3464 - 25 September 2026
Important Customer Notice Status Resolved Type Supply Disruption
Manufacturing and distribution levels are back to business-as-usual levels.
Find out moreRef: 2026/3503 - 13 October 2026
Important Customer Notice Status New Type Supply Disruption
The supplier Nova Biomedical has informed us of a supply issue with its StatStrip® ketone test strips.
Find out moreRef: 2025/3112 - 13 October 2026
Important Customer Notice Status Update Type Supply Disruption
The supply issue with respiratory solutions from Flexicare Medical has improved.
Find out moreRef: 2026/3500 - 13 October 2026
Important Customer Notice Status New Type Product Recall
The Medicines and Healthcare products Regulatory Agency (MHRA) has issued Device Safety Information (DSI/2026/013) regarding Nova Biomedical StatStrip ketone test strips.
Find out moreRef: 2026/3358 - 13 October 2026
Important Customer Notice Status Resolved Type Supply Disruption
The supply issue with nutritional supplements from Aymes is now resolved.
Find out moreRef: 2026/3330 - 13 October 2026
Important Customer Notice Status Update Type Supply Disruption
The supply issue with multiple products across various frameworks from Proact Medical is continuing.
Find out moreRef: 2026/3408 - 13 October 2026
Important Customer Notice Status Update Type Supply Disruption
The supply issue with filter endotoxin from Vygon UK is continuing.
Find out moreRef: 2026/3386 - 13 October 2026
Important Customer Notice Status Resolved Type Supply Disruption
The supply issue with point of care cardiac marker test strip products from Roche Diagnostics Limited is now resolved.
Find out moreRef: 2026/3475 - 13 October 2026
Important Customer Notice Status Update Type Supply Disruption
The supply issue with amniocentesis needle from Eurosurgical Ltd is continuing.
Find out moreRef: 2026/3261 - 12 October 2026
Important Customer Notice Status Update Type Supply Disruption
The supply disruption continues to improve, with manufacturing underway.
Find out moreRef: 2026/3378 - 12 October 2026
Important Customer Notice Status Update Type Supply Disruption
The supply issue with cryoablation needle range Boston Scientific Ltd is continuing.
Find out moreRef: 2026/3501 - 12 October 2026
Important Customer Notice Status New Type Delisting
The supplier Medicare Colgate has informed us of a discontinuation with its vaginal speculums.
Find out moreRef: 2026/3400 - 12 October 2026
Important Customer Notice Status Resolved Type Supply Disruption
The supply issue with cold beverages from Hunts Food Group is now resolved.
Find out moreRef: 2026/3491 - 12 October 2026
Important Customer Notice Status New Type Product Alert
Masimo has issued a Field Safety Notice to inform customers of the potential incompatibility of specific combinations of certain Rad-57 used with select SpO2 SET direct connector sensors following customer complaints.
Find out moreRef: 2026/3499 - 9 October 2026
Important Customer Notice Status New Type Product Alert
Philips has issued a Field Safety Notice due to becoming aware of an issue that potentially impacts the Lumify Ultrasound System functionality at the point of use in clinical care.
Find out moreRef: 2026/3338 - 9 October 2026
Important Customer Notice Status Update Type Supply Disruption
The supply issue with perfusion cannulas from multiple suppliers is continuing.
Find out more