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Important Customer Notices (ICNs)

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Supply Issues Heraeus Medical Bone Cement Products (ICN 3261)

Ref: 2026/3261 - 9 July 2026

Important Customer Notice Status Update Type Supply Disruption

The supply disruption continues to improve, with manufacturing underway.

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Supply Issues KCI Medical Limited (3M) Forced Air Warming Products (ICN 3093)

Ref: 2025/3093 - 22 June 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with forced air warming products from KCI Medical Limited is continuing.

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Supply Issues Codan Ltd Needlefree Connection Systems FSW288 (ICN 3368)

Ref: 2026/3368 - 15 July 2026

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with needlefree transfer spike products from Codan Ltd is now resolved.

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Field Safety Procedure Packs ChloraPrep 2% 1ml and ChloraPrep Frepp 2% 1.5ml Applicators (ICN 3359)

Ref: 2026/3359 - 15 July 2026

Important Customer Notice Status Update Type Product Recall

The Medicines and Healthcare products Regulatory Agency (MRHA) has issued an updated Class 2 Medicines Recall EL(26) A/34 regarding Becton Dickinson UK Ltd (BD) ChloraPrep 2% 1ml Applicators, extending the scope to include all Lot numbers with an expiry date up to and including 05/2029.

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Supply Issues Vygon UK Ltd Safety Needle Blunt Fill Drawing Up with Filter FTR1923 (ICN 3363)

Ref: 2026/3363 - 15 July 2026

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with safety needles products from Vygon UK Ltd is now resolved.

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Product Update Multiple Suppliers NRFit™ Connectors (ICN 890)

Ref: 2019/890 - 15 July 2026

Important Customer Notice Status Update Type Product Update

We would like to update you with all the available products within NRFit™ range.

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Product Update Cardinal Health UK Ltd Chest Drain Range of Products (ICN 3403)

Ref: 2026/3403 - 15 July 2026

Important Customer Notice Status New Type Product Update

The supplier Cardinal Health has informed us of a discontinuation with its chest drain range products.

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Supply Issues Becton Dickinson UK Ltd Stock Oxford Hypodermic Syringe FWC062 (ICN 3395)

Ref: 2026/3395 - 15 July 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with hypodermic syringes from Becton Dickinson is continuing.

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Safety Alert Becton Dickinson ChloraPrep 2% 1ml and ChloraPrep Frepp 2% 1.5ml Applicators (ICN 3355)

Ref: 2026/3355 - 14 July 2026

Important Customer Notice Status Update Type Product Recall

The Medicines and Healthcare products Regulatory Agency (MRHA) has issued an updated Class 2 Medicines Recall EL(26) A/34 regarding Becton Dickinson UK Ltd (BD) ChloraPrep 2% 1ml Applicators, extending the scope to include all Lot numbers with an expiry date up to and including 05/2029.

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Supply Issues Salter Labs UK T/A Airlife Nasal Cannula and Oxygen Facemask Products FDB917 and FDK6878 (ICN 3179)

Ref: 2025/3179 - 13 July 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with  nasal cannula and oxygen facemask products from Salter Labs UK T/A Airlife is continuing.

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Field Safety Notice Alpha Solway Face Fit Test Solution A and Face Fit Test Solution B 50ml Bottles Saccharin and Bitrex (ICN 3232)

Ref: 2026/3232 - 13 July 2026

Important Customer Notice Status Update Type Product Recall

The supplier Globus has informed us that the quality issue with its Alpha Solway Face Fit Test Solution A and Face Fit Test Solution B (50ml bottles, Saccharin and Bitrex) is continuing.

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Supply Issues Johnson & Johnson Medical Ltd Veress Needle FGE3233 (ICN 3257)

Ref: 2026/3257 - 13 July 2026

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with Veress needle products from Johnson & Johnson is now resolved.

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Supply Issues Alliance Disposables Ltd Room Thermometer UFW457 (ICN 3405)

Ref: 2026/3405 - 13 July 2026

Important Customer Notice Status New Type Supply Disruption

The supplier Alliance Disposables Ltd has informed us of a supply issue with its room thermometer.

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Supply Issues Multiple Suppliers Swabs, Cotton Wool and Bandages (ICN 3307)

Ref: 2026/3307 - 10 July 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with swabs, cotton wool and bandages from multiple suppliers is continuing.

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Supply Issues Healthium Medtech UK Ltd Software Update eDirect Products (ICN 3377)

Ref: 2026/3377 - 10 July 2026

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue due to a software system migration is now resolved.

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Field Safety Notice Resmed Astral 100 and Astral 150 Ventilators (ICN 3402)

Ref: 2026/3402 - 10 July 2026

Important Customer Notice Status New Type Field Safety Notice

Resmed has issued a Field Safety Notice affecting a subset of Astral 100 and Astral 150 ventilators.

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Product Update Richardson Healthcare Open Suction Catheters (ICN 3404)

Ref: 2026/3404 - 10 July 2026

Important Customer Notice Status New Type Delisting

The supplier Richardson Healthcare has informed us of a discontinuation with its open suction catheter products.

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