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Important Customer Notices (ICNs)

In response to customer feedback, you can now:

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Contract Update Intravenous Cannula and Associated Products Framework Renewal (ICN 3485)

Ref: 2026/3485 - 22 September 2026

Important Customer Notice Status New Type Contractual Change

NHS Supply Chain recently conducted a robust and compliant procurement process for the Intravenous Cannula and Associated Products Framework which is due to go live on 1 April 2027.

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Product Update Lyreco Seasonal Products 2027 Diaries and Planners (ICN 3482)

Ref: 2026/3482 - 16 September 2026

Important Customer Notice Status New Type Product Update

The supplier Lyreco has informed us of a product update with its 2027 diaries and planners.

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Supplier Update Boston Scientific Cyber Attack  (ICN 3464)

Ref: 2026/3464 - 11 September 2026

Important Customer Notice Status Update Type Supply Disruption

Manufacturing and distribution levels are largely back to business-as-usual levels.

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Supply Issues Heraeus Medical Bone Cement Products (ICN 3261)

Ref: 2026/3261 - 5 August 2026

Important Customer Notice Status Update Type Supply Disruption

Heraeus continues to reintroduce their products back into the UK market in a phased way that ensures continuity of supply.

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Supply Issues Becton Dickinson and Gama Healthcare Skin Disinfectant Products (ICN 3397)

Ref: 2026/3397 - 23 September 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with skin disinfectants from Becton Dickinson and Gama Healthcare is continuing.

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Product Update Medtronic Limited Argon Coagulators Products FBU91003, FBU91011, FBU91023 and FBU91053 (ICN 3484)

Ref: 2026/3484 - 23 September 2026

Important Customer Notice Status New Type Delisting

The supplier Medtronic Limited has informed us of a discontinuation with its argon coagulators.

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Supply Issues Becton Dickinson UK Ltd Blood Collection Support Product KFK036 (ICN 3385)

Ref: 2026/3385 - 23 September 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with blood collection support products from Becton Dickinson UK Ltd is continuing.

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Contract Update Blood Collection Devices (ICN 3433)

Ref: 2026/3433 - 23 September 2026

Important Customer Notice Status Update Type Pricing Update

The contractual change within our Blood Collection Devices framework is continuing.

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Contract Update Intravenous Cannula and Associated Products Framework Renewal (ICN 3485)

Ref: 2026/3485 - 22 September 2026

Important Customer Notice Status New Type Contractual Change

NHS Supply Chain recently conducted a robust and compliant procurement process for the Intravenous Cannula and Associated Products Framework which is due to go live on 1 April 2027.

Find out more

Supply Issues GE Medical Systems Ltd Blood Pressure Cuffs and Support Products (ICN 3392)

Ref: 2026/3392 - 22 September 2026

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with the blood pressure cuff range from GE Medical Systems is now resolved.

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Supply Issues Vygon UK Ltd Central Venous Catheters and Associated Products FSU371, FTR3039 and FTR1035 (ICN 3107)

Ref: 2025/3107 - 22 September 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with central venous catheter and associated products from Vygon UK has improved.

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Supply Issues Cardinal Health UK Ltd Anti-Embolism Stockings Multiple Products (ICN 3441)

Ref: 2026/3441 - 22 September 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with anti-embolism stocking products from Cardinal Health UK is continuing.

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Field Safety Notice Dräger VentStar Resus Neo and VentStar Resuscitaire (ICN 3478)

Ref: 2026/3478 - 21 September 2026

Important Customer Notice Status New Type Product Recall

Dräger has issued a Field Safety Notice following reports of obvious cracks in the hose of the VentStar Resus Neo and VentStar Resuscitaire being detected by the users prior to use.

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Supply Issues Zoll Medical UK Ltd OneStep Defibrillation Pads Multiple Products (ICN 3351)

Ref: 2026/3351 - 18 September 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Onestep defibrillation pads from Zoll Medical UK Ltd is continuing.

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Supply Issues Vernacare International Limited Vaginal Speculums FCC85803 and FCC85804 (ICN 3258)

Ref: 2026/3258 - 18 September 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with vaginal speculums from Vernacare International Limited is continuing.

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Supply Issues KCI Medical Limited (3M) Forced Air Warming Blanket FDB85439 (ICN 3093)

Ref: 2025/3093 - 18 September 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with forced air warming blankets from KCI Medical Limited is continuing.

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Supply Issues Olympus Keymed Ltd Energy Devices FGE4025, FGE4026 and FGE4027 (ICN 3171)

Ref: 2025/3171 - 17 September 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with energy devices from Olympus Keymed is continuing.

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Supply Issues Medtronic Limited Surgical Stapling Products FGS183 (ICN 3450)

Ref: 2026/3450 - 17 September 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with surgical stapler from Medtronic Limited has improved.

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Supply Issues B Braun Cannulation Packs Chloraprep FSP4915 and FSP3481 (ICN 3421)

Ref: 2026/3421 - 17 September 2026

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with cannulation packs from B Braun is now resolved.

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    An Excel file detailing all ICNs and the product codes on each ICN. Updated weekly.
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