In response to customer feedback, you can now:
Filter 216 recent ICNs by:
Contractual Change Delisting Pricing Update Product Alert Product Recall Product Update Safety Alert Supplier Update Supply Disruption Supply IssuesRef: 2026/3261 - 2 April 2026
Important Customer Notice Status Update Type Supply Disruption
We are working closely with Heraeus on their recovery. The validation phase of manufacturing is ongoing, and as such the manufacturing of product has not yet commenced. The lead time from manufacturing to finished product is approximately eight weeks.
Find out moreRef: 2026/3289 - 1 April 2026
Important Customer Notice Status Update Type Supplier Update
The supply disruption situation continues to improve.
Find out moreRef: 2026/3284 - 1 April 2026
Important Customer Notice Status Resolved Type Supplier Update
Gama Healthcare Ltd has now completed its annual stock and warehouse closure.
Find out moreRef: 2025/3084 - 7 April 2026
Important Customer Notice Status Resolved Type Supply Disruption
The supply issue with needlefree extension set products from Becton Dickinson UK Ltd is now resolved.
Find out moreRef: 2025/3169 - 7 April 2026
Important Customer Notice Status Update Type Supply Disruption
The supply issue with open ligation clips from Teleflex Medical UK is continuing.
Find out moreRef: 2926/3251 - 7 April 2026
Important Customer Notice Status Resolved Type Supply Disruption
The supply issue with biopsy needles from Becton Dickinson UK Ltd is now resolved.
Find out moreRef: 2026/3307 - 7 April 2026
Important Customer Notice Status New Type Supply Disruption
Multiple suppliers have informed us of supply issues across the General Wound Care framework currently affecting swabs, cotton wool and bandages.
Find out moreRef: 2025/3093 - 7 April 2026
Important Customer Notice Status Update Type Supply Disruption
The supply issue with Forced Air Warming products from KCI Medical Limited is continuing.
Find out moreRef: 2026/3302 - 7 April 2026
Important Customer Notice Status Update Type Supply Disruption
The supply issue with fluid warming products from KCI Medical Limited is continuing.
Find out moreRef: 2026/3261 - 2 April 2026
Important Customer Notice Status Update Type Supply Disruption
We are working closely with Heraeus on their recovery. The validation phase of manufacturing is ongoing, and as such the manufacturing of product has not yet commenced. The lead time from manufacturing to finished product is approximately eight weeks.
Find out moreRef: 2025/3107 - 2 April 2026
Important Customer Notice Status Update Type Supply Disruption
The supply issue with central venous catheters and associated products from Vygon UK Ltd is continuing.
Find out moreRef: 2026/3298 - 1 April 2026
Important Customer Notice Status Update Type Delisting
The discontinuation with plastic-containing Patient Dry Wipes is continuing.
Find out moreRef: 2026/3306 - 1 April 2026
Important Customer Notice Status New Type Supplier Update
The supplier Terumo has informed us that they will be closed due to a system upgrade.
Find out moreRef: 2026/3289 - 1 April 2026
Important Customer Notice Status Update Type Supplier Update
The supply disruption situation continues to improve.
Find out moreRef: 2026/3284 - 1 April 2026
Important Customer Notice Status Resolved Type Supplier Update
Gama Healthcare Ltd has now completed its annual stock and warehouse closure.
Find out moreRef: 2025/2966 - 1 April 2026
Important Customer Notice Status Update Type Product Alert
NHS Supply Chain has made the decWe have made the decision to quarantine four Open Suction Catheters supplied by GenX whilst we explore a potential issue.ision to quarantine four Open Suction Catheters supplied by GenX whilst we explore a potential issue.
Find out moreRef: 2025/3179 - 31 March 2026
Important Customer Notice Status Update Type Supply Disruption
The supply issue with Spirometers from Salter Labs UK T/A Airlife is continuing.
Find out moreRef: 2026/3305 - 31 March 2026
Important Customer Notice Status New Type Supply Disruption
The supplier Becton Dickinson UK Ltd has informed us of a supply issue with its stopcock with extension line.
Find out more