Skip to main content

Important Customer Notices (ICNs)

In response to customer feedback, you can now:

  • Access more information on which products are listed on each ICN in the new ICN Weekly Dashboard.
    See our Downloads ▼ section to view this summary now.
  • Quickly display ICNs using Filter options.

Field Safety Notice Philips Microstream Intubated Filter Lines (ICN 2929)

Ref: 2025/2929 - 15 May 2025

Important Customer Notice Status New Type Product Alert

Philips has issued a Field Safety Notice: 2025-CC-HPM-011, updating the instructions for use, (IFU), for the Microstream Advance Intubated CO2 Filter Line, VitaLine Intubated CO2 Filter Line and FilterLine Intubated CO2 Filter Line.

Find out more

Field Safety Notice Poly Medicure Fannin Autofusion Enhance IV Sets FBO85009 (ICN 2934)

Ref: 2025/2934 - 14 May 2025

Important Customer Notice Status New Type Product Recall

Poly Medicure has instructed Fannin to quarantine two batches of the Autofusion Enhance IV sets as a precautionery measure following reports of the product not functioning as designed sporadically/randomly.

Find out more

Field Safety Notice Salts Healthcare Adhesive Remover Spray GCC1452 (ICN 2935)

Ref: 2025/2935 - 14 May 2025

Important Customer Notice Status New Type Product Alert

Salts Healthcare have been made aware that recent supplies of the Salts Adhesive Remover Spray (supplier code - WAP), may present with a stronger odour than usual of peppermint.

Find out more

Field Safety Notice KCI Medical 3M™ Prevena™ Plus 125 Therapy Unit and System Kits   (ICN 2931)

Ref: 2025/2931 - 8 May 2025

Important Customer Notice Status New Type Product Recall

Solventum (our supplier KCI Medical) has issued a Field Safety Notice regarding 3M™ Prevena™ Plus 125 Therapy Unit and System Kits distributed between 11 March and 18 December 2024.

Find out more

Field Safety Notice GBUK Arterial Cannula Kit 4Fr x 10cm FSQ85014 (ICN 2930)

Ref: 2025/2930 - 7 May 2025

Important Customer Notice Status New Type Product Recall

GBUK has issued a Field Safety Notice regarding specific lots of Arterial Cannula Kit 4Fr x 10cm.

Find out more

Field Safety Notice Performance Health Days Adjustable Crutches GTV85193 and GTV85182 (ICN 2918)

Ref: 2025/2918 - 6 May 2025

Important Customer Notice Status New Type Product Recall

Performance Health International has issued a Field Safety Notice having identified a limited number of Days adjustable standard crutches supplied since September 2024 that may contain defective handles due to a manufacturing error.

Find out more

Field Safety Notice Johnson & Johnson ENDOPATH ECHELON™ Vascular White Reload for Advanced Placement Tip (35 mm, 4 Row) FTX7610 (ICN 2927)

Ref: 2025/2927 - 2 May 2025

Important Customer Notice Status New Type Product Alert

Johnson & Johnson has issued a Field Safety Notice regarding ENDOPATH ECHELON™ Vascular White Reload for Advanced Placement Tip (35 mm, 4 Row) product code VASECR35, distributed since 30 May 2024 and with expiration dates starting from 31 August 2026 to help ensure safe and effective use.

Find out more

Field Safety Notice Intersurgical Ltd Various Uniflow Coaxial Breathing Systems Risk of Disconnection (ICN 2824)

Ref: 2025/2824 - 23 April 2025

Important Customer Notice Status New Type Product Recall

Intersurgical Ltd has issued a Field Safety Notice following reports of the extendable expiratory gas tubing disconnecting from the T- piece, due to insecure connection of the two main parts.

Find out more

Field Safety Notice GBUK Enteral Feeding Syringe 5ml Transposed Lot Numbers FWD304 (ICN 2888)

Ref: 2025/2888 - 3 April 2025

Important Customer Notice Status New Type Product Alert

GBUK has issued an Advisory Field Safety Notice following discovery that two lot numbers, 241109 and 241119, have been transposed.

Find out more

Field Safety Notice Vygon Lifecath Biflux Double Lumen Catheter FSU129 (ICN 2870)

Ref: 2025/2870 - 12 March 2025

Important Customer Notice Status New Type Product Alert

Vygon has issued an Advisory Field Safety Notice, to inform customers of an increase of customer reports in the UK relating to catheter fractures and malfunction of the pinch clamps on the catheter, specifically product code FSU129.

Find out more

Field Safety Notice ICU Medical Intubation ORAL/NASAL Endotracheal Tubes (ICN 2842)

Ref: 2025/2842 - 10 March 2025

Important Customer Notice Status Update Type Product Recall

The affected products remain impacted by the supply issue outlined in ICN 2759.

Find out more

Field Safety Notice Vygon Lifecath PICC and MST Kit FSU373 (ICN 2801)

Ref: 2025/2801 - 10 March 2025

Important Customer Notice Status Update Type Product Recall

Vygon has advised they are now able to fulfil orders of FSU373 with unaffected stock.

Find out more

Field Safety Notice Medtronic Pipeline Vantage Embolization Device Shield Technology (ICN 2829)

Ref: 2025/2829 - 17 February 2025

Important Customer Notice Status New Type Product Recall

Medtronic has issued a Field Safety Notice initiating a product recall of the Pipeline Vantage devices with the part numbers PED3-027-xxx-xx, which represents compatibility to 0.027inch (0.69mm) inner diameter microcatheters “Pipeline Vantage 027”.

Find out more

Field Safety Notice Zimmer Biomet NexGen LCCK Articular Surface with Locking Screw Products FJE4296 and FQN5777 (ICN 2819)

Ref: 2025/2819 - 6 February 2025

Important Customer Notice Status New Type Product Recall

Zimmer Inc. is conducting a batch specific medical device Field Safety Corrective Action (removal) for seven batches of the NexGen LCCK Articular Surface with Locking Screw products.

Find out more

Field Safety Notice Olympus Thunderbeat Jaw Breakage Issue FGE4025, FGE4026 and FGE4027 (ICN 2810)

Ref: 2025/2810 - 29 January 2025

Important Customer Notice Status New Type Product Alert

Olympus has issued a Field Safety Notice following customer feedback reporting the probe tips of the Thunderbeat type S hand instruments becoming damaged or breaking, also instances of pad damage or breaking.

Find out more

Download our publications ▼

  • ICN Weekly Dashboard

    An Excel file detailing all ICNs and the product codes on each ICN. Updated weekly.
    Login to view the downloads