Ref: 2025/3054 - 3 October 2025
Important Customer Notice Status Update Type Contractual Change
We have been informed of a contractual change on Baby Boards and Tube Filling Cannula Kwill products.
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Ref: 2025/3089 - 23 September 2025
Important Customer Notice Status New Type Product Alert
Intersurgical has issued a Field Safety Notice following reports that the two housings of some HMEF devices have been found to separate when a force is applied during handling of these products or movement and torsion due to repositioning of the patient.
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Ref: 2025/3085 - 11 September 2025
Important Customer Notice Status New Type Contractual Change
We have been informed of a contractual change on Guidion, TrapIT, Nhancer Pro X and Recross products that will terminate on 30 September 2025.
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Ref: 2025/3068 - 3 September 2025
Important Customer Notice Status New Type Product Recall
Boston Scientific has issued a Field Safety Notice regarding batches of Carotid WALLSTENT™ Monorail Endoprosthesis (Carotid WALLSTENT) devices.
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Ref: 2025/3077 - 2 September 2025
Important Customer Notice Status New Type Product Recall
ICU Medical has issued a Field Safety Notice regarding a potential issue with specific models and Lots of 50ml and 100ml CADD Medication Cassette Reservoirs.
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Ref: 2025/3072 - 29 August 2025
Important Customer Notice Status New Type Product Recall
Mediplus has issued a Field Safety Notice regarding specific Lot numbers of their 5775 Silicone 2 Way Foley (open tip) Catheter Kit, 18Fr. 10cc, Standard, 42cm - FUS85043 due to a labelling error.
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Ref: 2025/3039 - 20 August 2025
Important Customer Notice Status New Type Product Alert
Cook Medical has issued a Field Safety Notice following reports of a malfunction that occurs when the user attempts to open the clip jaws by actuating the handle of the Instinct Plus Endoscopic Clipping Device.
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Ref: 2025/3050 - 12 August 2025
Important Customer Notice Status New Type Product Recall
Rocialle has issued a Field Safety Notice withdrawing specific lot numbers of their RSET5003 Pack Minor Op (Bronze) due to a labelling error.
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Ref: 2025/3049 - 12 August 2025
Important Customer Notice Status New Type Product Recall
Integra Sciences has issued a Field Safety Notice having identified packaging failures related to the MediHoney® Wound and Burn product range, which could lead to a breach in the sterile barrier.
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Ref: 2025/3040 - 12 August 2025
Important Customer Notice Status New Type Product Recall
Baxter Healthcare Corporation has issued a Field Safety Notice urgently recalling the Q-Link 13 lift component following customer reports related to improper attachment of the Q-Link 13 (false latching) with the quick-release hook.
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Ref: 2025/3044 - 11 August 2025
Important Customer Notice Status New Type Product Alert
Boston Scientific has issued a Field Safety Notice to provide important information about RELIANCE ePTFE (Gore) defibrillation leads with an increased potential to exhibit a pattern of gradual rise in LVSI which is associated with calcification of the shocking coil(s).
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Ref: 2025/2952 - 31 July 2025
Important Customer Notice Status Update Type Product Recall
The Medicines and Healthcare products Regulatory Agency (MHRA) has issued a Class 2 Medicines Recall: EL(25)A/36 following Becton Dickinson UK Ltd informing the MHRA of an additional batch of potentially affected products (batch number 4255106) which may exhibit an open seal on the packaging of the applicator.
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Ref: 2025/3028 - 28 July 2025
Important Customer Notice Status New Type Product Recall
Abbott Diagnostics has issued a revised Field Safety Notice affecting their infection diseases analyser ancillaries ID NOW™ COVID-19 2.0, and ID NOW™ RSV and ID NOW™ Influenza A and B 2 having discovered specific lot numbers where there is a higher occurrence of invalid rates when compared to the product Instructions for Use.
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Ref: 2025/2942 - 21 July 2025
Important Customer Notice Status New Type Product Recall
LeMaitre has issued a Field Safety Notice following discovery of inadequate tray seals during testing.
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Ref: 2025/3015 - 16 July 2025
Important Customer Notice Status New Type Safety Alert
The MHRA has issued a Device Safety Information Notice, DSI 2025 02, to make healthcare professionals aware of the importance of using connectors which are compatible with the Aurum new connect syringe barrel.
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