In response to customer feedback, you can now:
Filter 193 recent ICNs by:
Contractual Change Delisting Product Alert Product Recall Product Update Safety Alert Supplier Update Supply Disruption Supply IssuesRef: 2025/2801 - 10 March 2025
Important Customer Notice Status Update Type Product Recall
Vygon has advised they are now able to fulfil orders of FSU373 with unaffected stock.
Find out moreRef: 2025/2829 - 17 February 2025
Important Customer Notice Status New Type Product Recall
Medtronic has issued a Field Safety Notice initiating a product recall of the Pipeline Vantage devices with the part numbers PED3-027-xxx-xx, which represents compatibility to 0.027inch (0.69mm) inner diameter microcatheters “Pipeline Vantage 027”.
Find out moreRef: 2025/2819 - 6 February 2025
Important Customer Notice Status New Type Product Recall
Zimmer Inc. is conducting a batch specific medical device Field Safety Corrective Action (removal) for seven batches of the NexGen LCCK Articular Surface with Locking Screw products.
Find out moreRef: 2025/2810 - 29 January 2025
Important Customer Notice Status New Type Product Alert
Olympus has issued a Field Safety Notice following customer feedback reporting the probe tips of the Thunderbeat type S hand instruments becoming damaged or breaking, also instances of pad damage or breaking.
Find out moreRef: 2025/2752 - 20 January 2025
Important Customer Notice Status New Type Product Recall
Altomed has notified NHS Supply Chain about a product recall issued by the manufacturer Kirwan Surgical Products LLC regarding their 25-Gauge Disposable Bipolar Pencils.
Find out moreRef: 2025/2794 - 15 January 2025
Important Customer Notice Status New Type Product Recall
Baxter Healthcare has issued a Field Safety Notice recalling specific Lots of Control-A-Flo Solution Administration Sets due to customer reports of separation at the junction between the drip chamber and tubing.
Find out moreRef: 2025/2783 - 7 January 2025
Important Customer Notice Status New Type Product Alert
Vernacare International Limited has issued a Field Safety Notice regarding specific Lots of their Procedure Packs due to lack of appropriate symbology following the May 2024 EU Medical Device Regulation 2017/745 implementation.
Find out moreRef: 2024/2778 - 20 December 2024
Important Customer Notice Status New Type Product Alert
Sarstedt has issued a Field Safety Notice regarding specific batches of blood culture adapters 14.1209 and 14.1207.
Find out moreRef: 2024/2771 - 17 December 2024
Important Customer Notice Status New Type Product Alert
Altomed has issued a Field Safety Notice following a customer advising receipt of a box of Iris Retractors without an expiry date on the outer carton. The internal pouch had the correct expiry date.
Find out moreRef: 2024/2768 - 16 December 2024
Important Customer Notice Status New Type Product Recall
Coloplast has issued a Field Safety Notice withdrawing from use a range of catheters, urethral bougies, and drainage devices from their Interventional Urology Portfolio.
Find out moreRef: 2024/2718 - 5 November 2024
Important Customer Notice Status New Type Product Recall
Advanced Medical Solutions (AMS) has issued a Field Safety Notice initiating a precautionary recall having become aware of a defect on primary packaging pouches, in which minor missing patches of Polyethylene have been detected.
Find out moreRef: 2024/2569 - 24 June 2024
Important Customer Notice Status Update Type Product Recall
NHS Supply Chain has seen a significant increase in demand for the affected products.
Find out moreRef: 2024/2459 - 14 March 2024
Important Customer Notice Status New Type Product Recall
Convatec has issued a precautionary Field Safety Corrective Action Notice for specific Lots and dressing sizes of CarboFlex™ due to routine testing not meeting Convatec’s product sterility assurance level of <10-6.
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