In response to customer feedback, you can now:
Filter 236 recent ICNs by:
Contractual Change Delisting Pricing Update Product Alert Product Recall Product Update Safety Alert Supplier Update Supply DisruptionRef: 2026/3297 - 20 March 2026
Important Customer Notice Status New Type Product Recall
Laborie Medical Technologies UK Ltd has issued a Field Safety Notice following customer reports of failure of handle break at the Traction Force Indicator handle joint.
Find out moreRef: 2026/3295 - 17 March 2026
Important Customer Notice Status New Type Product Alert
Fresenius Medical Care has issued an update to a Field Safety Notice dated October 2023 to advise users of the potential side effects of hypothyroidism and hypersensitivity in relation to the use of Stay Safe Disinfection Cap.
Find out moreRef: 2026/3287 - 13 March 2026
Important Customer Notice Status New Type Product Alert
Terumo issued Field Safety Notice FSN2025-003 in December 2025 following customer feedback regarding expiry dates on certain device ranges. Further investigation which included a100% verification check of each MDR device labelling confirmed a deficiency in the shelf life.
Find out moreRef: 2026/3277 - 11 March 2026
Important Customer Notice Status New Type Product Recall
Cook Medical has issued Field Safety Notice FSN (FSCA Ref: 2026FA0001) having identified a number of products, listed in ‘Attachment 1 - Product Information Table’ have been labelled with expiration dates that exceed the true shelf life.
Find out moreRef: 2026/3279 - 11 March 2026
Important Customer Notice Status New Type Product Alert
Rocket Medical has issued a Field Safety Notice CUST-OCC665 Revision 2 dated 6 March 2026. This updates their Field Safety Notice GB-MF-000025375, released in November 2023.
Find out moreRef: 2026/3272 - 4 March 2026
Important Customer Notice Status New Type Product Recall
Cook Medical has issued Field Safety Notice FSN and FSCA Ref: 2026FA0002 recalling Instinct Plus Endoscopic Clipping Devices manufactured 2023-02-09 through 2025-04-20, following reports of a malfunction that occurs when the user attempts to open the clip jaws by actuating the handle.
Find out moreRef: 2026/3247 - 27 February 2026
Important Customer Notice Status New Type Product Recall
Armstrong Medical have issued a revision to their Field Safety Notice, CF-1573 Version 4, to inform users this is now a Product Recall for Anaesthetic Circuits, AquaVENT® CPAP Systems and Ventilator Circuits for Non-invasive Ventilation devices.
Find out moreRef: 2025/2953 - 25 February 2026
Important Customer Notice Status Update Type Product Alert
3M and Solventum are notifying all customers and users regarding an update to the Instructions for Use (IFU) with respect to flow rates and fluid temperature for the Ranger High flow sets and the Ranger Irrigation sets, as well as the user manuals for the corresponding warming units.
Find out moreRef: 2026/3231 - 23 February 2026
Important Customer Notice Status New Type Product Recall
Optimed has issued a Field Safety Notice RE-25-021 recalling specific batch numbers of Tentos 4Fbare metal self-expanding stents following reports of internal catheter breakage.
Find out moreRef: 2026/3252 - 10 February 2026
Important Customer Notice Status New Type Product Alert
Becton Dickinson has issued a customer letter to advise customers of an important update to their catheter labelling.
Find out moreRef: 2026/3228 - 4 February 2026
Important Customer Notice Status New Type Product Recall
Becton Dickinson has issued a Field Safety Notice PI-26-06013 to remove specific lots of Hickman™/ Broviac™ Central Venous Catheters following internal inspection discovered possible damage present on the outer tray.
Find out moreRef: 2026/3211 - 30 January 2026
Important Customer Notice Status Update Type Product Alert
Please note the completed Customer Acknowledgement Form should be returned to: UKQRA@cardinalhealth.com not as previously informed to Cardinal Health’s Representative.
Find out moreRef: 2026/3217 - 29 January 2026
Important Customer Notice Status New Type Product Recall
Poly Medicure has issued Field Safety Notice LET/QA/2026/007 following customer feedback reporting leakage of the Fannin Double Chambered Blood Set during use.
Find out moreRef: 2026/3235 - 29 January 2026
Important Customer Notice Status Update Type Product Recall
A supply disruption ICN related to this issue has been published please refer to ICN 3244.
Find out moreRef: 2026/3209 - 27 January 2026
Important Customer Notice Status Update Type Product Recall
Olympus has updated their Field Safety Notice QIL FY26-EMEA-17-FY25-009-A to amend the Unique Device Identification (UDI) on page one for two products listed in the Material ID column.
Find out more