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Important Customer Notices (ICNs)

In response to customer feedback, you can now:

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Supply Issues Unisurge International Ltd Medical Hollowware Framework Launch (ICN 2827)

Ref: 2025/2827 - 18 July 2025

Important Customer Notice Status Update Type Supply Disruption

The supply issues with Medical Hollowware products are continuing.

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Supply Issues ICU Medical International Ltd Blood Gas Syringes (ICN 2722)

Ref: 2024/2722 - 11 June 2025

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Blood Gas Syringes from ICU Medical International Ltd is continuing.

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Supply Issues Becton Dickinson UK Ltd Blood Collection Sets KFK350 (ICN 3037)

Ref: 2025/3037 - 25 July 2025

Important Customer Notice Status New Type Supply Disruption

The supplier Becton Dickinson UK Ltd has informed us of a supply issue with its Blood Collection Sets.

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Supply Issues Intersurgical Ltd Airway Management Multiple Products (ICN 3026)

Ref: 2025/3026 - 25 July 2025

Important Customer Notice Status Update Type Supply Disruption

The supply issue with multiple Airway Management products from Intersurgical Ltd is continuing.

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Supply Issues BVM Medical Invasive Cardiology Products for Adults and Paediatrics (ICN 2777)

Ref: 2024/2777 - 25 July 2025

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Cardiology Products for Adults and Paediatrics from BVM Medical is continuing.

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Product Update ResMed CPAP and Bi-Level Devices (ICN 3005)

Ref: 2025/3005 - 25 July 2025

Important Customer Notice Status New Type Delisting

The supplier ResMed has informed us of a discontinuation with its CPAP and Bi-Level Device products.

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Product Update Medicare Colgate Ltd (Sterifeed) Pessaries (ICN 3036)

Ref: 2025/3036 - 25 July 2025

Important Customer Notice Status New Type Product Update

The supplier Medicare Colgate Ltd (Sterifeed) has informed us of a product update with its Pessary products.

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Supply Issues Intersurgical Ltd Oxygen Facemask, Nasal Cannula and Monitoring Line Products (ICN 2975)

Ref: 2025/2975 - 24 July 2025

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Oxygen Facemask, Nasal Cannula and Monitoring Line products from Intersurgical Ltd is continuing.

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Product Update Babease Foods Ltd Infant Meals (ICN 3003)

Ref: 2025/3003 - 24 July 2025

Important Customer Notice Status Resolved Type Delisting

The discontinuation with its Infant Meal range of products is now resolved.

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Supply Issues Johnson & Johnson Medical Limited Surgical Sutures (ICN 2341)

Ref: 2023/2341 - 24 July 2025

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Surgical Suture products on our stocked route from Johnson & Johnson Medical Ltd is continuing.

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Product Update Ecolab Ltd Skin Disinfectant Licenced Medicine MRB335 (ICN 2900)

Ref: 2025/2900 - 24 July 2025

Important Customer Notice Status Resolved Type Delisting

The discontinuation with Disinfectant Licenced Medicine products from Ecolab Ltd is complete.

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Contract Update Multiple Suppliers Suction Wound Drainage Autologous Blood Systems and Related Consumables (ICN 3032)

Ref: 2025/3032 - 23 July 2025

Important Customer Notice Status New Type Contractual Change

We would like to inform customers of the products that will be delisted and available alternatives prior to the launch of the new Suction Wound Drainage Autologous Blood Systems and Related Consumables Framework Agreement that will launch on the 8 September 2025.

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Supply Issues ICU Medical International Limited (formerly Smiths Medical) Bivona® Neonatal Paediatric and Adult Tracheostomy Tubes (ICN 2830)

Ref: 2025/2830 - 23 July 2025

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Bivona® Neonatal, Paediatric and Adult Tracheostomy Tubes products from ICU Medical International Ltd is continuing.

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Supply Issues GBUK Ltd 3ml Luer Lock Hypodermic Syringe FWC637 (ICN 2889)

Ref: 2025/2889 - 23 July 2025

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with 3ml Luer Lock Hypodermic Syringe products from GBUK is now resolved.

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Supply Issues Teleflex Medical Self-Retaining Catheters (ICN 2699)

Ref: 2024/2699 - 23 July 2025

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Self-Retaining Catheters from Teleflex Medical is continuing..

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Supply Issues ICU UK Medical Ltd Needlefree Bag Spike FSB1285 (ICN 3031)

Ref: 2025/3031 - 23 July 2025

Important Customer Notice Status New Type Supply Disruption

The supplier ICU UK Medical Ltd has informed us of a supply issue with its Needlefree Bag Spikes.

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Contract Update Syringes, Needles and Associated Products (ICN 3030)

Ref: 2025/3030 - 22 July 2025

Important Customer Notice Status New Type Pricing Update

We have been informed of a contractual change on Syringes, Needles and associated products.

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    An Excel file detailing all ICNs and the product codes on each ICN. Updated weekly.
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