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Important Customer Notices (ICNs)

In response to customer feedback, you can now:

  • Access more information on which products are listed on each ICN in the new ICN Weekly Dashboard.
    See our Downloads ▼ section to view this summary now.
  • Quickly display ICNs using Filter options.

Featured

Supply Issues Heraeus Medical Bone Cement Products (ICN 3261)

Ref: 2026/3261 - 14 May 2026

Important Customer Notice Status Update Type Supply Disruption

Temporary switch required on Zimmer Biomet High Fatigue G.

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Supply Issues Becton Dickinson UK Ltd Stock Oxford Needlefree Bag Spike and Vial Access Device FSB399 and FSB398 (ICN 3318)

Ref: 2026/3318 - 27 May 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with needlefree bag spike and vial access device products from Becton Dickinson is continuing.

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Supply Issues Becton Dickinson Blood Collection Needle with Holder 22G KFK518 (ICN 3344)

Ref: 2026/3344 - 27 May 2026

Important Customer Notice Status New Type Supply Disruption

The supplier Becton Dickinson has informed us of a supply issue with its blood collection systems.

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Supply Issues Danone Nutricia Ltd (Medical) Infant Drinks ABT740 (ICN 3308)

Ref: 2026/3308 - 27 May 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with infant drinks from Danone Nutricia Ltd (Medical) is continuing.

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Supply Issues Vygon UK Ltd Central Venous Catheters and Associated Products FSQ85328 and FSY073 (ICN 3107)

Ref: 2025/3107 - 27 May 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with central venous catheters and associated products from Vygon UK Ltd is continuing.

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Supply Issues IPS Converters Ltd Sheet Clinical Laminate VMS001 (ICN 3304)

Ref: 2026/3304 - 26 May 2026

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with sheet clinical laminate from IPS Converters Ltd is now resolved.

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Safety Alert Creo Medical ScopeSnare FAL24532 (ICN 3340)

Ref: 2026/3340 - 26 May 2026

Important Customer Notice Status New Type Safety Alert

NHS Supply Chain has been made aware of a potential safety concern with specific lots of Creo Medical Cold ScopeSnare having received customer product complaints.

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Field Safety Notice Hamilton Medical AG Device Breathing Circuit Set, Coaxial (ICN 3342)

Ref: 2026/3342 - 26 May 2026

Important Customer Notice Status New Type Product Alert

Hamilton Medical has issued Field Safety Corrective Notice FSCA-2026-05-03 following post market surveillance highlighting an issue with certain breathing circuits set, coaxial.

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Product Update Solventum (Formerly 3M Healthcare) Rebrand Changes to Product Packaging Multiple Products (ICN 3339)

Ref: 2026/3339 - 22 May 2026

Important Customer Notice Status New Type Product Update

The supplier 3M Healthcare became a standalone company called Solventum and is transitioning its branding in phases.

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Field Safety Notice Kimal Namic White Star Handle Manifolds and Namic Rotating Adaptor Syringes (ICN 3326)

Ref: 2026/3326 - 22 May 2026

Important Customer Notice Status Update Type Product Recall

Kimal has issued a customer update, dated 20 May 2026, regarding the ongoing Field Safety Notice (FSN).

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Product Update Becton Dickinson Specimen Collection Kits HFL7371, HFL7349, HFL7350 and HFL7377 (ICN 3341)

Ref: 2026/3341 - 21 May 2026

Important Customer Notice Status New Type Delisting

The supplier Becton Dickinson has informed us of a discontinuation with its BD Probetec products.

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Product Update Ontex UK Ltd Bodyworn Disposable Continence Pads (ICN 3184)

Ref: 2025/3184 - 21 May 2026

Important Customer Notice Status Update Type Product Update

The product update due to a rebrand and change of MPCs with Bodyworn disposable continence pads from Ontex UK Ltd is continuing.

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Supply Issues Multiple Suppliers Perfusion Cannulas (ICN 3338)

Ref: 2026/3338 - 21 May 2026

Important Customer Notice Status New Type Supply Disruption

The suppliers Medtronic, LivaNova and Edwards Lifesciences (EnableCV) have informed us of a supply issue with their arterial cannulae, venous cannulae, two-stage venous, single stage venous, coronary ostial and femoral cannula products.

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Supply Issues Salter Labs UK T/A Airlife Spirometer and Gas Sampling Products FDK6925, FDK6926, FDC1048 and FDC381 (ICN 3179)

Ref: 2025/3179 - 21 May 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with spirometers and gas sampling line products from Salter Labs UK T/A Airlife is continuing.

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Supply Issues Fannin UK Ltd Vacsax Suction Liners (ICN 3331)

Ref: 2026/3331 - 21 May 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Vacsax suction liners from Fannin UK Ltd has improved.

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Product Update Ontex UK Ltd Shaped Pads (ICN 3336)

Ref: 2026/3336 - 21 May 2026

Important Customer Notice Status New Type Product Update

We have been informed of a pricing error on six shaped pads from Ontex UK Ltd.

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  • ICN Weekly Dashboard

    An Excel file detailing all ICNs and the product codes on each ICN. Updated weekly.
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