In response to customer feedback, you can now:
Filter 215 recent ICNs by:
Contractual Change Delisting Pricing Update Product Alert Product Recall Product Update Safety Alert Supplier Update Supply DisruptionRef: 2025/3071 - 15 December 2025
Important Customer Notice Status Update Type Product Update
We are committed to providing timely updates via this ICN and through regular panels, including the Resilience and Service Support call.
Find out moreRef: 2025/3093 - 16 January 2026
Important Customer Notice Status Update Type Supply Disruption
The supply issue with Forced Air Warming products from KCI Medical Limited is continuing.
Find out moreRef: 2026/3218 - 16 January 2026
Important Customer Notice Status Update Type Supply Disruption
The supplier ICU Medical International Ltd has informed us of a supply disruption across multiple products due to a three-day shutdown.
Find out moreRef: 2026/3215 - 16 January 2026
Important Customer Notice Status New Type Product Recall
Integra have issued a Field Safety Notice following customer complaints and subsequent investigation identifying inadequate manufacturing processes related to the production of Non-Sterile Barrier and Derma Creams.
Find out moreRef: 2026/3220 - 16 January 2026
Important Customer Notice Status New Type Supply Disruption
The supplier Vygon UK Ltd has informed us of a supply issue with its Plugs Stoppers and Bungs.
Find out moreRef: 2026/3221 - 16 January 2026
Important Customer Notice Status New Type Product Recall
Medline has issued a Field Safety Notice for specific lots of sterile surgical drapes and sterile surgical gowns.
Find out moreRef: 2025/3110 - 15 January 2026
Important Customer Notice Status Update Type Supply Disruption
The supply issue with Laparoscopic Instruments from Johnson & Johnson Medical Ltd is continuing.
Find out moreRef: 2023/2341 - 15 January 2026
Important Customer Notice Status Update Type Supply Disruption
The supply issue with Surgical Suture products on our stocked route from Johnson & Johnson Medical Ltd has improved.
Find out moreRef: 2025/2975 - 15 January 2026
Important Customer Notice Status Resolved Type Supply Disruption
The supply issue with Paediatric Aerosol Mask and Nasal Cannula products from Intersurgical Ltd is now resolved.
Find out moreRef: 2025/2865 - 15 January 2026
Important Customer Notice Status Update Type Supply Disruption
The supply issue with Surgical Sutures from Medtronic Ltd is continuing.
Find out moreRef: 2025/2917 - 14 January 2026
Important Customer Notice Status Update Type Supply Disruption
The supply issue with Cold Beverages from P Mulrines and Sons is continuing.
Find out moreRef: 2024/2553 - 14 January 2026
Important Customer Notice Status Resolved Type Delisting
The discontinuation due to a product update with Blood Collection products from Greiner Bio-One Ltd is now resolved.
Find out moreRef: 2026/3216 - 14 January 2026
Important Customer Notice Status New Type Supply Disruption
The supplier Ambu UK Ltd has informed us of a supply issue with its Diagnostic Resting Electrodes Wet Gel.
Find out moreRef: 2025/3166 - 14 January 2026
Important Customer Notice Status Resolved Type Supply Disruption
The supply issue with Nasal Clip-Single Patient Use products from Albert Waeschle Ltd is now resolved.
Find out moreRef: 2026/3214 - 14 January 2026
Important Customer Notice Status New Type Product Alert
Armstrong Medical has issued a Field Safety Notice, CF-1573, to inform users of an update to the Instructions for Use (IFU) for Anaesthetic Circuits, AquaVENT® CPAP Systems and Ventilator Circuits for Non-invasive Ventilation devices.
Find out moreRef: 2025/3118 - 14 January 2026
Important Customer Notice Status Update Type Supply Disruption
The supply issue with Clip Applier products from Johnson & Johnson Medical Ltd has improved.
Find out more