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Important Customer Notices (ICNs)

In response to customer feedback, you can now:

  • Access early information about potential supply disruption prior to a full ICN being published on our website – view Early Informs.
  • Have a ‘Forward View’ of pending contractual changes, please view the new page and log in for access.
  • Access more information on which products are listed on each ICN in the new ICN Weekly Dashboard.
    See our Downloads ▼ section to view this summary now.
  • Quickly display ICNs using Filter options.

Supply Issues 3M UK PLC Blood and Fluid Warming High Flow Disposable FSB658 (ICN 2299)

Ref: 2023/2299 - 28 February 2024

Important Customer Notice: Resolved

The supply issue of Blood and Fluid Warming High Flow Disposables from KCI Medical (3M) is now resolved.

Find out more

Supply Issues Intersurgical Ltd Respiratory, NIV and Airway Management Multiple Products (ICN 2337)

Ref: 2023/2337 - 28 February 2024

Important Customer Notice: Update

The supply issue of Respiratory, NIV and Airway Management products from Intersurgical Ltd is improving.

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Supply Issues Johnson & Johnson Medical Limited Surgical Sutures (ICN 2341)

Ref: 2023/2341 - 28 February 2024

Important Customer Notice: Update

The supply issue with Surgical Suture products from Johnson and Johnson is continuing.

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Supply Issues Cook Interventional Cardiology and Radiology Multiple Products (ICN 2162)

Ref: 2023/2162 - 28 February 2024

Important Customer Notice: Resolved

The supply issue of some products a part of FLEXOR HIGH FLEX ANSEL, FLEXOR ANSEL, FORMULA 535, ZILVER 635, NESTER and ZENITH CMD range from Cook Medical has now been resolved.

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Supply Issues Medtronic Limited Surgical Sutures (ICN 1966)

Ref: 2023/1966 - 28 February 2024

Important Customer Notice: Update

The supply issue with Surgical Sutures supplier from Medtronic Limited is improving.

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Supply Issues Zebra Technologies Laser Wristbands FSL474 and FSL475 (ICN 2447)

Ref: 2024/2447 - 28 February 2024

Important Customer Notice: Supply Issues

The supplier Zebra Technologies has informed us of a supply issue with some of their laser wristband products.

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Supply Issues Cook (UK) Limited Renal Stents and Related Products (ICN 2117)

Ref: 2023/2117 - 27 February 2024

Important Customer Notice: Resolved

The supply issue of Renal Stents and Related Products from Cook (UK) Limited has now been resolved.

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Field Safety Notice Johnson & Johnson CEREBASE DA Guide Sheath (ICN 2466)

Ref: 2024/2466 - 27 February 2024

Important Customer Notice: Field Safety Notice

Medos International Sarl (Medos) has issued a Field Safety Notice regarding specific Lots of CEREBASE DA Guide Sheath.

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Supply Issues Clinimed Ltd Dispensers and Accessories GCF275 (ICN 2139)

Ref: 2023/2139 - 27 February 2024

Important Customer Notice: Update

The supply issue of Dispensers and Accessories with Clinimed Ltd is continuing.

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Supply Issues Bard Integration with Becton Dickinson Multiple Products (ICN 1684)

Ref: 2022/1684 - 27 February 2024

Important Customer Notice: Update

The supply issue with Bard Integration from Becton Dickinson is continuing.

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Supply Issues KCI (3M) Fluid Warming Irrigation FSB2507 (ICN 2420)

Ref: 2024/2420 - 26 February 2024

Important Customer Notice: Supply Issues

The supplier KCI Medical (3M) has informed us of a supply issue with its Irrigation fluid warmer, FSB2507.

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Supply Issues Medicina Limited Hypodermic 1ml Luer Lock Syringe Products FWC338 (ICN 2345)

Ref: 2023/2345 - 26 February 2024

Important Customer Notice: Resolved

The supply issue of Hypodermic 1ml Luer Lock Syringes from Medicina Limited has now been resolved.

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Supply Issues Unisurge International Ltd Container sputum disposable FSW516 (ICN 2445)

Ref: 2024/2445 - 26 February 2024

Important Customer Notice: Supply Issues

The supplier Unisurge International Ltd has informed us of a supply issue with its Container sputum disposable White pot 125ml, FSW516.

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Supply Issues Gama Healthcare Ltd Wipe disinfectant VJT638 (ICN 2444)

Ref: 2024/2444 - 26 February 2024

Important Customer Notice: Supply Issues

The supplier Gama Healthcare Ltd has informed us of a supply issue with its Wipe disinfectant moist 70% alcohol 2% chlorhexidine gluconate 190mmx105mm box of 240 individual sachets class II medical device, VJT638.

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Supply Issues KCI Medical Limited (formerly 3M) Wound Contact Layer Antimicrobial Iodine Dressing EKB501 (ICN 2377)

Ref: 2023/2377 - 26 February 2024

Important Customer Notice: Resolved

The supply issue of Inadine Wound Contact Layer Antimicrobial Iodine Dressing products from KCI Medical Limited (formerly 3M) has now been resolved.

Find out more

Downloads ▼

  • ICN Weekly Dashboard

    An Excel file detailing all ICNs and the product codes on each ICN. Updated weekly.
    Login to view the downloads