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Important Customer Notices (ICNs)

In response to customer feedback, you can now:

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Supply Issues Heraeus Medical Bone Cement Products (ICN 3261)

Ref: 2026/3261 - 14 May 2026

Important Customer Notice Status Update Type Supply Disruption

Temporary switch required on Zimmer Biomet High Fatigue G.

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Supply Issues Stryker Cyber Attack (ICN 3289)

Ref: 2026/3289 - 6 May 2026

Important Customer Notice Status Update Type Supplier Update

Stryker’s supply, manufacturing, and operational capabilities are now fully back to business as usual.

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Product Update Coloplast Limited Wellead Range of Self-Retaining Catheter (Foley) 2-Way Silicone (ICN 3312)

Ref: 2026/3312 - 15 May 2026

Important Customer Notice Status Resolved Type Delisting

Coloplast Limited informed us that its Wellead range of self‑retaining (Foley) 2‑way silicone catheters are to be discontinued.

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Supply Issues Becton Dickinson UK Ltd Stopcock with Extension Line FVK958 (ICN 3305)

Ref: 2026/3305 - 15 May 2026

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with stopcock extension line from Becton Dickinson UK Ltd is now resolved.

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Supply Issues Redland embh Group Limited Newcastle Urine Collection Pack FSW1451 (ICN 3310)

Ref: 2026/3310 - 15 May 2026

Important Customer Notice Status Update Type Supply Disruption

The supplier Redland embh Group Limited has informed us that the supply issue with its Newcastle urine collection pack is ongoing.

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Supply Issues Johnson & Johnson Medical Limited Surgical Sutures (ICN 2341)

Ref: 2023/2341 - 14 May 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Surgical Suture products from Johnson & Johnson Medical Ltd is continuing.

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Supply Issues Teleflex Medical UK Open Ligation Clips FFL121 (ICN 3169)

Ref: 2025/3169 - 14 May 2026

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with open ligation clips from Teleflex Medical UK is now resolved.

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Supply Issues Heraeus Medical Bone Cement Products (ICN 3261)

Ref: 2026/3261 - 14 May 2026

Important Customer Notice Status Update Type Supply Disruption

Temporary switch required on Zimmer Biomet High Fatigue G.

Find out more

Supply Issues Vernacare International Limited Vaginal Speculums FCC85803, FCC85804 and FCC85805 (ICN 3258)

Ref: 2026/3258 - 13 May 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with vaginal speculums from Vernacare International Limited is continuing.

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Supply Issues Danone Nutricia Ltd (Medical) Infant Drinks ABT740 (ICN 3308)

Ref: 2026/3308 - 13 May 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with infant drinks from Danone Nutricia Ltd (Medical) is continuing.

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Supply Issues Flexicare Medical Ltd Respiratory Solutions and Airway Management Multiple Products (ICN 3112)

Ref: 2025/3112 - 13 May 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with multiple Respiratory Solutions and Airway Management products from Flexicare Medical Ltd has improved.

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Supply Issues Hunts Food Group Ltd Cereal Breakfast Products AEB85002 and ADF85000 (ICN 3185)

Ref: 2025/3185 - 13 May 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with cereal breakfast products from Hunts Food Group Ltd is continuing.

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Field Safety Notice Poly Medicure Fannin IV Fluid Infusion Set FSB2116 (ICN 3333)

Ref: 2026/3333 - 13 May 2026

Important Customer Notice Status New Type Product Recall

Poly Medicure has issued a Field Safety Notice following reports of leakage of the Fannin IV Fluid Infusion Set during use. The leakage was observed at the junction between the Back Check Valve (BCV) and stopcock of the extension line.

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Supply Issues Becton Dickinson UK Ltd Safety Blood Collection Set KFK349 (ICN 3315)

Ref: 2026/3315 - 12 May 2026

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with safety blood collection sets from Becton Dickinson UK Ltd is now resolved.

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Contract Update Energy Devices (ICN 3324)

Ref: 2026/3324 - 12 May 2026

Important Customer Notice Status Update Type Contractual Change

The supply issue with energy devices within our Minimally Invasive Surgery framework due to a contractual change is continuing.

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Supply Issues Johnson & Johnson Medical Ltd Laparoscopic Instruments FGS135, FGS147, FGS124 and FGS126 (ICN 3110)

Ref: 2025/3110 - 12 May 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with laparoscopic instruments from Johnson & Johnson Medical Ltd is continuing.

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Supply Issues Johnson & Johnson Medical Ltd Clip Applier Products FFL317 and FFL103 (ICN 3118)

Ref: 2025/3118 - 12 May 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with clip applier products from Johnson & Johnson Medical Ltd has improved.

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