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Important Customer Notices (ICNs)

In response to customer feedback, you can now:

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Supply Issues Medline Sterile Surgical Gowns and Drapes (ICN 3223)

Ref: 2026/3223 - 28 January 2026

Important Customer Notice Status Update Type Supply Disruption

We remain in regular discussions with Medline and alternative suppliers about their stock availability with a view to bringing the maximum number of products into stock as quickly as possible.

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Product Update Winter Preparedness 2025 / 2026 – Strengthening Our Response (ICN 3071)

Ref: 2025/3071 - 27 January 2026

Important Customer Notice Status Update Type Product Update

We are committed to providing timely updates via this ICN and through regular panels, including the Resilience and Service Support call.

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Supply Issues Danone Nutricia Ltd Giving Set Accessories FSW168 and FSW303 (ICN 3174)

Ref: 2025/3174 - 4 February 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Giving Set Accessories from Danone Nutricia Ltd is continuing.

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Supply Issues Ambu UK Ltd ECG Monitoring Electrodes Wet Gel FDK1425 (ICN 3253)

Ref: 2026/3253 - 4 February 2026

Important Customer Notice Status New Type Supply Disruption

The supplier Ambu UK Ltd has informed us of a supply issue with its ECG Monitoring Electrodes Wet Gel.

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Supply Issues BVM Medical Invasive Cardiology Products for Adults and Paediatrics (ICN 2777)

Ref: 2024/2777 - 4 February 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Cardiology Products for Adults and Paediatrics from BVM Medical is continuing.

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Supply Issues Becton Dickinson UK Ltd PICC Line Single Lumen 4Fr Groshong FSQ9586 (ICN 3165)

Ref: 2025/3165 - 4 February 2026

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with PICC Line Single Lumen from Becton Dickinson UK Ltd is now resolved.

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Supply Issues Teleflex Medical UK Open Ligation Clips FFL121 (ICN 3169)

Ref: 2025/3169 - 4 February 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Open Ligation Clips from Teleflex Medical UK is continuing.

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Supply Issues Olympus Keymed Ltd Energy Devices (ICN 3171)

Ref: 2025/3171 - 4 February 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Energy Devices from Olympus Keymed Ltd is continuing.

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Supply Issues Danone Nutricia Ltd (Medical) Oral Nutritional Supplement ABX075 (ICN 3193)

Ref: 2025/3193 - 4 February 2026

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with Oral Nutritional Supplements from Danone Nutricia Ltd (Medical) is now resolved.

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Supply Issues B Braun Medical Ltd Introcan Safety 3 IV Cannula 22G FSP2619 (ICN 3225)

Ref: 2026/3225 - 4 February 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Introcan Safety 3 IV Cannula products from B Braun Medical Ltd is continuing.

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Field Safety Notice Becton Dickinson Hickman™/ Broviac™ Central Venous Catheters (ICN 3228)

Ref: 2026/3228 - 4 February 2026

Important Customer Notice Status New Type Product Recall

Becton Dickinson has issued a Field Safety Notice PI-26-06013 to remove specific lots of Hickman™/ Broviac™ Central Venous Catheters following internal inspection discovered possible damage present on the outer tray.

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Supply Issues Vygon UK Ltd Catheter Placement Pack FSU85000 (ICN 3172)

Ref: 2025/3172 - 2 February 2026

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with Catheter Placement Pack from Vygon UK Ltd is now resolved.

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Supply Issues Danone Nutricia Ltd (Medical) Infant Drink ABT740 (ICN 3237)

Ref: 2026/3237 - 30 January 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Infant Drinks from Danone Nutricia Ltd is continuing.

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Supply Issues Baxter Healthcare Limited Bladder Irrigation Set FTK550 (ICN 3249)

Ref: 2026/3249 - 30 January 2026

Important Customer Notice Status New Type Supply Disruption

The supplier Baxter Healthcare Limited has informed us of a supply issue with its Bladder Irrigation Set.

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Field Safety Notice Cardinal Healthcare Chest Drainage Units and Accessories Updated Instructions for Use (ICN 3211)

Ref: 2026/3211 - 30 January 2026

Important Customer Notice Status Update Type Product Alert

Please note the completed Customer Acknowledgement Form should be returned to: UKQRA@cardinalhealth.com not as previously informed to Cardinal Health’s Representative.

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Supply Issues Nissha Medical Technologies Ltd Ultrasound Gel FDK1442 (ICN 3246)

Ref: 2026/3246 - 30 January 2026

Important Customer Notice Status New Type Supply Disruption

The supplier Nissha Medical Technologies Ltd has informed us of a supply issue with its Ultrasound Gel.

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Field Safety Notice Poly Medicure Fannin Double Chambered Blood Sets (ICN 3217)

Ref: 2026/3217 - 29 January 2026

Important Customer Notice Status New Type Product Recall

Poly Medicure has issued Field Safety Notice LET/QA/2026/007  following customer feedback reporting leakage of the Fannin Double Chambered Blood Set during use.

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