In response to customer feedback, you can now:
Filter 237 recent ICNs by:
Contractual Change Delisting Pricing Update Product Alert Product Recall Product Update Safety Alert Supplier Update Supply Disruption Supply IssuesRef: 2026/3261 - 14 October 2026
Important Customer Notice Status Update Type Supply Disruption
Heraeus continues to reintroduce products back into the UK market in a phased way that ensures continuity of supply.
Find out moreRef: 2026/3485 - 14 October 2026
Important Customer Notice Status Update Type Contractual Change
A price ranking sheet with information for safety peripheral IV cannula ported with wings and safety integrated cannula dual port devices with two needle-free connectors has been provided.
Find out moreRef: 2026/3464 - 25 September 2026
Important Customer Notice Status Resolved Type Supply Disruption
Manufacturing and distribution levels are back to business-as-usual levels.
Find out moreRef: 2026/3356 - 29 October 2026
Important Customer Notice Status Update Type Supply Disruption
The supply issue with multiple products across our Airways Management and Associated Products framework is continuing.
Find out moreRef: 2026/3553 - 29 October 2026
Important Customer Notice Status New Type Supply Issues
The supplier PTP Healthcare Ltd has informed us of a supply issue with its patient personal care and hygiene products.
Find out moreRef: 2026/3269 - 29 October 2026
Important Customer Notice Status Update Type Contractual Change
The contractual change due to Spectrum X Direct Ltd leaving the Hand Hygiene framework is continuing.
Find out moreRef: 2026/3531 - 29 October 2026
Important Customer Notice Status New Type Delisting
The supplier STERIS Solutions has informed us of a discontinuation of its NEUTRA-FLUSH®+ bedside kits.
Find out moreRef: 2026/3413 - 29 October 2026
Important Customer Notice Status Update Type Delisting
FIB157, FIB158, FIB162, FIB163 have been temporarily delisted from our online catalogue.
Find out moreRef: 2026/3515 - 28 October 2026
Important Customer Notice Status New Type Supply Disruption
The supplier Becton Dickinson has informed us of a supply issue with its safety peripheral intravenous cannulas.
Find out moreRef: 2026/3437 - 28 October 2026
Important Customer Notice Status Update Type Supply Disruption
The supply issue with bladder irrigation set from Baxter Healthcare is continuing.
Find out moreRef: 2026/3397 - 28 October 2026
Important Customer Notice Status Update Type Supply Disruption
The supply issue with skin disinfectants from Becton Dickinson and Gama Healthcare is continuing.
Find out moreRef: 2026/3444 - 28 October 2026
Important Customer Notice Status Update Type Supply Disruption
The supply issue with medium non-woven non-sterile balls from Unisurge International is continuing.
Find out moreRef: 2026/3527 - 28 October 2026
Important Customer Notice Status New Type Supply Disruption
The supplier Becton Dickinson has informed us of a supply issue with its safety hypodermic needle.
Find out moreRef: 2026/3461 - 28 October 2026
Important Customer Notice Status Update Type Supply Disruption
The supply issue with Surgifix bandage elastic net retention rolls is continuing.
Find out moreRef: 2024/2777 - 28 October 2026
Important Customer Notice Status Resolved Type Supply Disruption
The supply issue with cardiology products for adults and paediatrics from BVM Medical is now resolved.
Find out moreRef: 2025/3023 - 27 October 2026
Important Customer Notice Status Update Type Supply Disruption
The supply issue with surgical staplers from Johnson & Johnson has improved.
Find out moreRef: 2025/3171 - 27 October 2026
Important Customer Notice Status Resolved Type Supply Disruption
The supply issue with energy devices from Olympus Keymed is now resolved.
Find out moreRef: 2026/3423 - 27 October 2026
Important Customer Notice Status Update Type Supply Disruption
The supplier PDI (EMEA) Limited has informed us of a supply issue with its skin disinfectant biocide product.
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