In response to customer feedback, you can now:
Filter 224 recent ICNs by:
Contractual Change Delisting Pricing Update Product Alert Product Recall Product Update Safety Alert Supplier Update Supply DisruptionRef: 2025/3071 - 1 December 2025
Important Customer Notice Status Update Type Product Update
We are committed to providing timely updates via this ICN and through regular panels, including the Resilience and Service Support call.
Find out moreRef: 2025/3157 - 24 November 2025
Important Customer Notice Status New Type Delisting
The supplier Becton Dickinson UK Ltd has informed us of a discontinuation with its Blood Collection Sets.
Find out moreRef: 2025/3081 - 2 December 2025
Important Customer Notice Status Update Type Supply Disruption
The supply issue with Barrier Cream with Medicare Plus International is continuing.
Find out moreRef: 2025/2951 - 2 December 2025
Important Customer Notice Status Update Type Supply Disruption
The supplier Swann Morton has informed us of its supplier closures for 2025.
Find out moreRef: 2025/2947 - 2 December 2025
Important Customer Notice Status Update Type Supply Disruption
The supply issue with Defibrillation Pads from Zoll Medical UK Ltd is continuing.
Find out moreRef: 2025/3164 - 2 December 2025
Important Customer Notice Status New Type Product Update
Our suppliers have provided us with information regarding closures over the festive period for eDirect products.
Find out moreRef: 2025/2822 - 1 December 2025
Important Customer Notice Status Resolved Type Product Update
The product update with NRFit Spinal Needle products from B Braun Medical Ltd due to a new range of products is now resolved.
Find out moreRef: 2025/3124 - 1 December 2025
Important Customer Notice Status Update Type Supply Disruption
The supply issue with Skin Disinfectant Licensed Medicines from Gama Healthcare Ltd is continuing.
Find out moreRef: 2025/3071 - 1 December 2025
Important Customer Notice Status Update Type Product Update
We are committed to providing timely updates via this ICN and through regular panels, including the Resilience and Service Support call.
Find out moreRef: 2025/2975 - 28 November 2025
Important Customer Notice Status Update Type Supply Disruption
The supply issue with Facemask Anaesthetic and Paediatric Aerosol Mask products from Intersurgical Ltd is continuing.
Find out moreRef: 2025/3142 - 28 November 2025
Important Customer Notice Status Update Type Supply Disruption
The supply issue with Blood Collection Needle Safety products from Becton Dickinson is continuing.
Find out moreRef: 2025/3163 - 28 November 2025
Important Customer Notice Status New Type Supply Disruption
The supplier Procotech Limited has informed us of a supply issue with its Continence Care Wipe.
Find out moreRef: 2025/3144 - 28 November 2025
Important Customer Notice Status Update Type Supply Disruption
The supply issue with Chest and Abdominal Needle Drain Sets from Rocket Medical is continuing.
Find out moreRef: 2025/3058 - 28 November 2025
Important Customer Notice Status Resolved Type Supply Disruption
The supply issue with Henry Schein Dental products is now resolved.
Find out moreRef: 2025/3145 - 28 November 2025
Important Customer Notice Status Resolved Type Supply Disruption
The supply issue with Cold Beverages from Hunts Food Group Ltd is now resolved.
Find out moreRef: 2025/2901 - 28 November 2025
Important Customer Notice Status Resolved Type Supply Disruption
The supply issue with Canned Fruit products from Marillo Foods Ltd is continuing.
Find out moreRef: 2025/3130 - 27 November 2025
Important Customer Notice Status Update Type Supply Disruption
The supply issue with Personal Care products from PTP Healthcare Ltd has improved.
Find out more