In response to customer feedback, you can now:
Filter 218 recent ICNs by:
Contractual Change Delisting Pricing Update Product Alert Product Recall Product Update Safety Alert Supplier Update Supply DisruptionRef: 2025/3071 - 15 December 2025
Important Customer Notice Status Update Type Product Update
We are committed to providing timely updates via this ICN and through regular panels, including the Resilience and Service Support call.
Find out moreRef: 2025/3157 - 24 November 2025
Important Customer Notice Status New Type Delisting
The supplier Becton Dickinson UK Ltd has informed us of a discontinuation with its Blood Collection Sets.
Find out moreRef: 2025/2917 - 14 January 2026
Important Customer Notice Status Update Type Supply Disruption
The supply issue with Cold Beverages from P Mulrines and Sons is continuing.
Find out moreRef: 2024/2553 - 14 January 2026
Important Customer Notice Status Resolved Type Delisting
The discontinuation due to a product update with Blood Collection products from Greiner Bio-One Ltd is now resolved.
Find out moreRef: 2026/3216 - 14 January 2026
Important Customer Notice Status New Type Supply Disruption
The supplier Ambu UK Ltd has informed us of a supply issue with its Diagnostic Resting Electrodes Wet Gel.
Find out moreRef: 2025/3166 - 14 January 2026
Important Customer Notice Status Resolved Type Supply Disruption
The supply issue with Nasal Clip-Single Patient Use products from Albert Waeschle Ltd is now resolved.
Find out moreRef: 2026/3214 - 14 January 2026
Important Customer Notice Status New Type Product Alert
Armstrong Medical has issued a Field Safety Notice, CF-1573, to inform users of an update to the Instructions for Use (IFU) for Anaesthetic Circuits, AquaVENT® CPAP Systems and Ventilator Circuits for Non-invasive Ventilation devices.
Find out moreRef: 2025/3118 - 14 January 2026
Important Customer Notice Status Update Type Supply Disruption
The supply issue with Clip Applier products from Johnson & Johnson Medical Ltd has improved.
Find out moreRef: 2026/3213 - 13 January 2026
Important Customer Notice Status New Type Product Update
The supplier GV Health Limited has informed us of a product update with some of its Polymer Aprons.
Find out moreRef: 2025/3102 - 13 January 2026
Important Customer Notice Status Update Type Supply Disruption
The supply issue with Hearing Aid Batteries from Varta Microbattery Gmbh is continuing.
Find out moreRef: 2025/3112 - 13 January 2026
Important Customer Notice Status Update Type Supply Disruption
The supply issue multiple Respiratory Solutions products from Flexicare Medical Ltd is continuing.
Find out moreRef: 2025/3161 - 13 January 2026
Important Customer Notice Status Update Type Supply Disruption
The supply issue with Hearing Aid Batteries from Energizer Trading Ltd is continuing.
Find out moreRef: 2025/3163 - 13 January 2026
Important Customer Notice Status Update Type Supply Disruption
The supply issue with Continence Care Wipes from Procotech Limited is continuing.
Find out moreRef: 2026/3210 - 13 January 2026
Important Customer Notice Status New Type Product Alert
Olympus has issued a Field Safety Notice pertaining to the KD-640L and KD-645L Triangle Tip Electrosurgical Knives.
Find out moreRef: 2026/3212 - 13 January 2026
Important Customer Notice Status New Type Product Recall
CoClens has issued an advisory letter concerning the recent reports of a deviation in the presentation in a sub batch of CoClens 2% Chlorhexidine 2% in 70% Ethanol, 500ml.
Find out moreRef: 2026/3206 - 12 January 2026
Important Customer Notice Status New Type Contractual Change
The current General Wound Care framework is due to expire on 31 January 2026.
Find out moreRef: 2026/3209 - 12 January 2026
Important Customer Notice Status New Type Product Recall
Olympus has issued an urgent Field Safety Notice dated 8 January 2026, which replaces and supersedes the previous Field Safety Notice issued December 2024 on ICN 2810.
Find out more