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Important Customer Notices (ICNs)

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Supply Issues Heraeus Medical Bone Cement Products (ICN 3261)

Ref: 2026/3261 - 14 October 2026

Important Customer Notice Status Update Type Supply Disruption

Heraeus continues to reintroduce products back into the UK market in a phased way that ensures continuity of supply.

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Contract Update Intravenous Cannula and Associated Products Framework Renewal (ICN 3485)

Ref: 2026/3485 - 14 October 2026

Important Customer Notice Status Update Type Contractual Change

A price ranking sheet with information for safety peripheral IV cannula ported with wings and safety integrated cannula dual port devices with two needle-free connectors has been provided.

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Supplier Update Boston Scientific Cyber Attack  (ICN 3464)

Ref: 2026/3464 - 25 September 2026

Important Customer Notice Status Resolved Type Supply Disruption

Manufacturing and distribution levels are back to business-as-usual levels.

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Supply Issues Schuco International (London) Ltd Dermatoscope Accessories FBF2731 and FBF2730 (ICN 3498)

Ref: 2026/3498 - 26 October 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with dermatoscope accessories from Schuco International is continuing.

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Supply Issues Mölnlycke Temporary Warehouse Closure eDirect Products (ICN 3529)

Ref: 2026/3529 - 26 October 2026

Important Customer Notice Status New Type Supplier Update

The supplier Mölnlycke has informed us that it is separating its Operating Room Solutions (ORS) and Gloves business into a stand-alone company.

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Supply Issues GE Medical Blood Pressure Cuffs FJH9955, FJH9958 and FJH10023 (ICN 3525)

Ref: 2026/3525 - 26 October 2026

Important Customer Notice Status New Type Supply Disruption

The supplier GE Medical Systems has informed us of a supply issue with its blood pressure cuffs.

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Contract Update Polymer Products (ICN 3371)

Ref: 2026/3371 - 26 October 2026

Important Customer Notice Status Update Type Pricing Update

The contractual change on Polymer Products is continuing.

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Product Update Rocialle Single Use Scissors FGP171 and FGP014 (ICN 3521)

Ref: 2026/3521 - 23 October 2026

Important Customer Notice Status Update Type Delisting

FGP171 and FGP014 will now remain available while our stocks last (AWSL) or until 13 November 2026 before being delisted from the online catalogue.

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Product Update G&N Laboratory Clinical Waste Containers (ICN 3480)

Ref: 2026/3480 - 22 October 2026

Important Customer Notice Status Resolved Type Product Update

The corrective pricing of the new product codes is now complete.

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Field Safety Notice Intersurgical Spirometry Sets and Anaesthetic Breathing Systems Containing Spirometry Sets (ICN 3522)

Ref: 2026/3522 - 22 October 2026

Important Customer Notice Status New Type Product Recall

Intersurgical has issued a Field Safety Notice regarding specific Lots of spirometry sets and anaesthetic breathing systems containing spirometry sets.

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Supply Issues KCI Medical Limited Barrier Film Products ELY040, ELY038 and ELY039 (ICN 3483)

Ref: 2026/3483 - 21 October 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with barrier films from KCI Medical Limited is continuing.

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Supply Issues Baxter Healthcare Ltd Bladder Irrigation Set FTK002 and FTK121 (ICN 3437)

Ref: 2026/3437 - 21 October 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with bladder irrigation set from Baxter Healthcare is continuing.

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Contract Update Slide and Transfer Sheets (ICN 3520)

Ref: 2026/3520 - 20 October 2026

Important Customer Notice Status New Type Pricing Update

We have been informed of a temporary contract change on slide and transfer sheets.

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Supply Issues Vygon UK Ltd Catheter Placement Pack FSU85000 (ICN 3460)

Ref: 2026/3460 - 20 October 2026

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with the catheter placement pack from Vygon UK Ltd is now resolved.

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Supply Issues Becton Dickinson UK Ltd Safety Blood Collection Sets KFK347, KFK363 and KFK366 (ICN 3519)

Ref: 2026/3519 - 20 October 2026

Important Customer Notice Status New Type Supply Disruption

The supplier Becton Dickinson UK Ltd has informed us of a supply issue with its safety blood collection sets.

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Product Update Argon Medical Devices UK Ltd Biopsy Needles FIB157, FIB158, FIB162 and FIB163 (ICN 3413)

Ref: 2026/3413 - 20 October 2026

Important Customer Notice Status Update Type Delisting

The temporary discontinuation of some of the biopsy needle products from Argon Medical is continuing.

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Product Update Thermo Fisher Diagnostics Ltd Oxoid Microbiology Products (ICN 3517)

Ref: 2026/3517 - 19 October 2026

Important Customer Notice Status New Type Delisting

The supplier Thermo Fisher Diagnostics Ltd has informed us of a discontinuation of its Oxoid microbiology products.

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Supply Issues Becton Dickinson UK Ltd Venous Tube KFK374 (ICN 3474)

Ref: 2026/3474 - 19 October 2026

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with the venous tube from Becton Dickinson UK is now resolved.

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