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Important Customer Notices (ICNs)

In response to customer feedback, you can now:

  • Access more information on which products are listed on each ICN in the new ICN Weekly Dashboard.
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Supply Issues Medline Sterile Surgical Gowns and Drapes (ICN 3223)

Ref: 2026/3223 - 19 January 2026

Important Customer Notice Status New Type Supply Disruption

There are 66 Medline product codes affected.

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Product Update Winter Preparedness 2025 / 2026 – Strengthening Our Response (ICN 3071)

Ref: 2025/3071 - 15 December 2025

Important Customer Notice Status Update Type Product Update

We are committed to providing timely updates via this ICN and through regular panels, including the Resilience and Service Support call.

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Supply Issues Medline Sterile Surgical Gowns and Drapes (ICN 3223)

Ref: 2026/3223 - 19 January 2026

Important Customer Notice Status New Type Supply Disruption

There are 66 Medline product codes affected.

Find out more

Supply Issues Olympus Keymed Ltd Energy Devices FGE4025, FGE4026 and FGE4027 (ICN 3171)

Ref: 2025/3171 - 19 January 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Energy Devices from Olympus Keymed Ltd is continuing.

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Supply Issues Teleflex Medical Self-Retaining and Intermittent Catheters (ICN 2699)

Ref: 2024/2699 - 19 January 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Self-Retaining Catheters and Intermittent Catheters from Teleflex Medical is continuing.

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Supply Issues Vernacare International Limited Vaginal Speculum FCC85805 (ICN 3167)

Ref: 2025/3167 - 19 January 2026

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with Vaginal Speculum from Vernacare International Limited is now resolved.

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Product Update Multiple Suppliers Haemostats Flowable Products (ICN 3222)

Ref: 2026/3222 - 19 January 2026

Important Customer Notice Status New Type Product Update

Following a review of our licence arrangements, it has been identified that procurement and supply of cold chain products is not included within the current license.

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Supply Issues KCI Medical Limited (3M) Forced Air Warming Products (ICN 3093)

Ref: 2025/3093 - 16 January 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Forced Air Warming products from KCI Medical Limited is continuing.

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Supply Issues ICU Medical International Ltd Multiple Products Across Various Frameworks (ICN 3218)

Ref: 2026/3218 - 16 January 2026

Important Customer Notice Status Update Type Supply Disruption

The supplier ICU Medical International Ltd has informed us of a supply disruption across multiple products due to a three-day shutdown.

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Field Safety Notice Integra Lifesciences MediHoney® Barrier and Derma Non-Sterile Creams (ICN 3215)

Ref: 2026/3215 - 16 January 2026

Important Customer Notice Status New Type Product Recall

Integra have issued a Field Safety Notice following customer complaints and subsequent investigation identifying inadequate manufacturing processes related to the production of Non-Sterile Barrier and Derma Creams.

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Supply Issues Vygon UK Ltd Plugs Stoppers and Bungs Product FSW140 (ICN 3220)

Ref: 2026/3220 - 16 January 2026

Important Customer Notice Status New Type Supply Disruption

The supplier Vygon UK Ltd has informed us of a supply issue with its Plugs Stoppers and Bungs.

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Field Safety Notice Medline Sterile Surgical Drapes and Gowns (ICN 3221)

Ref: 2026/3221 - 16 January 2026

Important Customer Notice Status New Type Product Recall

Medline has issued a Field Safety Notice for specific lots of sterile surgical drapes and sterile surgical gowns.

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Supply Issues Johnson & Johnson Medical Ltd Laparoscopic Instruments FGS135 and FGS147 (ICN 3110)

Ref: 2025/3110 - 15 January 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Laparoscopic Instruments from Johnson & Johnson Medical Ltd is continuing.

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Supply Issues Johnson & Johnson Medical Limited Surgical Sutures (ICN 2341)

Ref: 2023/2341 - 15 January 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Surgical Suture products on our stocked route from Johnson & Johnson Medical Ltd has improved.

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Supply Issues Intersurgical Ltd Paediatric Aerosol Mask FDD5179 and Nasal Cannula FDC777 (ICN 2975)

Ref: 2025/2975 - 15 January 2026

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with Paediatric Aerosol Mask and Nasal Cannula products from Intersurgical Ltd is now resolved.

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Supply Issues Medtronic Ltd Surgical Sutures FVO005 (ICN 2865)

Ref: 2025/2865 - 15 January 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Surgical Sutures from Medtronic Ltd is continuing.

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Supply Issues P Mulrines and Sons Cold Beverages AAN217 (ICN 2917)

Ref: 2025/2917 - 14 January 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Cold Beverages from P Mulrines and Sons is continuing.

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  • ICN Weekly Dashboard

    An Excel file detailing all ICNs and the product codes on each ICN. Updated weekly.
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