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Important Customer Notices (ICNs)

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Contract Update Intravenous Cannula and Associated Products Framework Renewal (ICN 3485)

Ref: 2026/3485 - 22 September 2026

Important Customer Notice Status New Type Contractual Change

NHS Supply Chain recently conducted a robust and compliant procurement process for the Intravenous Cannula and Associated Products Framework which is due to go live on 1 April 2027.

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Supplier Update Boston Scientific Cyber Attack  (ICN 3464)

Ref: 2026/3464 - 11 September 2026

Important Customer Notice Status Update Type Supply Disruption

Manufacturing and distribution levels are largely back to business-as-usual levels.

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Supply Issues Heraeus Medical Bone Cement Products (ICN 3261)

Ref: 2026/3261 - 5 August 2026

Important Customer Notice Status Update Type Supply Disruption

Heraeus continues to reintroduce their products back into the UK market in a phased way that ensures continuity of supply.

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Supply Issues Baxter Healthcare Ltd Bladder Irrigation Set FTK648 and FTK002 (ICN 3437)

Ref: 2026/3437 - 25 September 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with bladder irrigation set from Baxter Healthcare is continuing.

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Supply Issues KCI Medical Ltd Fluid Warming Products FSB658, FVR85003,FSB656 and FSB653 (ICN 3393)

Ref: 2026/3393 - 25 September 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with fluid warming products from KCI Medical Ltd is continuing.

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Supply Issues Mediq Healthcare UK Ltd Surgifix Bandage Elastic Net Retention Rolls (ICN 3461)

Ref: 2026/3461 - 25 September 2026

Important Customer Notice Status Update Type Supply Disruption

The supplier Mediq Healthcare UK Ltd has advised NHS Supply Chain that their manufacturer, FRA Production S.p.A., has entered administration.

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Supply Issues KCI Medical Limited (3M) Forced Air Warming Blanket FDB85439 (ICN 3093)

Ref: 2025/3093 - 25 September 2026

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with forced air warming blankets from KCI Medical Limited is now resolved.

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Supply Issues Mediq Healthcare UK Ltd Surgifix Bandage Elastic Net Retention Rolls (ICN 3461)

Ref: 2026/3461 - 25 September 2026

Important Customer Notice Status New Type Supply Disruption

The supplier Mediq Healthcare UK Ltd has advised NHS Supply Chain that their manufacturer, FRA Production S.p.A., has entered administration.

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Contract Update Stryker Spine Division Divestment (ICN 3487)

Ref: 2026/3487 - 25 September 2026

Important Customer Notice Status New Type Product Update

The supplier Stryker UK Limited has informed us of a contract update with its spine division portfolio.

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Supply Issues KCI Medical Limited Barrier Film Products ELY040 and ELY038 (ICN 3483)

Ref: 2026/3483 - 24 September 2026

Important Customer Notice Status New Type Supply Disruption

The supplier KCI Medical Limited has informed us of a supply issue with its barrier film products.

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Supply Issues Newell Brands UK Limited Soother Products FAX85046 (ICN 3411)

Ref: 2026/3411 - 24 September 2026

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with soother products from Newell Brands UK Limited issue is now resolved.

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Supply Issues Becton Dickinson Skin Disinfectant Products (ICN 3397)

Ref: 2026/3397 - 23 September 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with skin disinfectants from Becton Dickinson and Gama Healthcare is continuing.

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Product Update Medtronic Limited Argon Coagulators Products FBU91003, FBU91011, FBU91023 and FBU91053 (ICN 3484)

Ref: 2026/3484 - 23 September 2026

Important Customer Notice Status New Type Delisting

The supplier Medtronic Limited has informed us of a discontinuation with its argon coagulators.

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Supply Issues Becton Dickinson UK Ltd Blood Collection Support Product KFK036 (ICN 3385)

Ref: 2026/3385 - 23 September 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with blood collection support products from Becton Dickinson UK Ltd is continuing.

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Contract Update Blood Collection Devices (ICN 3433)

Ref: 2026/3433 - 23 September 2026

Important Customer Notice Status Update Type Pricing Update

The contractual change within our Blood Collection Devices framework is continuing.

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Contract Update Intravenous Cannula and Associated Products Framework Renewal (ICN 3485)

Ref: 2026/3485 - 22 September 2026

Important Customer Notice Status New Type Contractual Change

NHS Supply Chain recently conducted a robust and compliant procurement process for the Intravenous Cannula and Associated Products Framework which is due to go live on 1 April 2027.

Find out more

Supply Issues GE Medical Systems Ltd Blood Pressure Cuffs and Support Products (ICN 3392)

Ref: 2026/3392 - 22 September 2026

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with the blood pressure cuff range from GE Medical Systems is now resolved.

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Supply Issues Vygon UK Ltd Central Venous Catheters and Associated Products FSU371, FTR3039 and FTR1035 (ICN 3107)

Ref: 2025/3107 - 22 September 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with central venous catheter and associated products from Vygon UK has improved.

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