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Important Customer Notices (ICNs)

In response to customer feedback, you can now:

  • Access more information on which products are listed on each ICN in the new ICN Weekly Dashboard.
    See our Downloads ▼ section to view this summary now.
  • Quickly display ICNs using Filter options.

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Supply Issues Heraeus Medical Bone Cement Products (ICN 3261)

Ref: 2026/3261 - 14 May 2026

Important Customer Notice Status Update Type Supply Disruption

Temporary switch required on Zimmer Biomet High Fatigue G.

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Supply Issues Stryker Cyber Attack (ICN 3289)

Ref: 2026/3289 - 6 May 2026

Important Customer Notice Status Update Type Supplier Update

Stryker’s supply, manufacturing, and operational capabilities are now fully back to business as usual.

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Supply Issues Becton Dickinson UK Ltd Blood Gas Syringe Products FWC082 (ICN 3280)

Ref: 2026/3280 - 18 May 2026

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with blood gas syringe products from Becton Dickinson UK Ltd is now resolved.

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Supply Issues Johnson & Johnson Medical Ltd Clip Applier Products FFL317 and FFL103 (ICN 3118)

Ref: 2025/3118 - 18 May 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with clip applier products from Johnson & Johnson Medical Ltd is continuing.

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Supply Issues Greiner Bio-One Ltd Blood Collection Products Regulatory Inform (ICN 2802)

Ref: 2025/2802 - 18 May 2026

Important Customer Notice Status Update Type Supplier Update

The derogation with blood collection products from Greiner Bio-One is continuing.

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Supply Issues Johnson & Johnson Medical Ltd Trocars FGB046, FGB048, FGB049, FGE3286 and FGB047 (ICN 3238)

Ref: 2026/3238 - 18 May 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with trocars from Johnson & Johnson Medical Ltd is continuing.

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Supply Issues Richardson Healthcare Ltd Single Use Tourniquet Adult Pull Through FWJ062 (ICN 3293)

Ref: 2026/3293 - 18 May 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with single use tourniquet adult pull through from Richardson Healthcare Ltd is continuing.

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Product Update Molnlycke Health Care Biogel Super-Sensitive Surgeons Gloves (ICN 3334)

Ref: 2026/3334 - 18 May 2026

Important Customer Notice Status New Type Product Update

The supplier Molnlycke Health Care Ltd has informed us of a product update with its Biogel Super-Sensitive range of surgeon’s gloves.

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Product Update Coloplast Limited Wellead Range of Self-Retaining Catheter (Foley) 2-Way Silicone (ICN 3312)

Ref: 2026/3312 - 15 May 2026

Important Customer Notice Status Resolved Type Delisting

Coloplast Limited informed us that its Wellead range of self‑retaining (Foley) 2‑way silicone catheters are to be discontinued.

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Supply Issues Becton Dickinson UK Ltd Stopcock with Extension Line FVK958 (ICN 3305)

Ref: 2026/3305 - 15 May 2026

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with stopcock extension line from Becton Dickinson UK Ltd is now resolved.

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Supply Issues Redland embh Group Limited Newcastle Urine Collection Pack FSW1451 (ICN 3310)

Ref: 2026/3310 - 15 May 2026

Important Customer Notice Status Update Type Supply Disruption

The supplier Redland embh Group Limited has informed us that the supply issue with its Newcastle urine collection pack is ongoing.

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Supply Issues Johnson & Johnson Medical Limited Surgical Sutures (ICN 2341)

Ref: 2023/2341 - 14 May 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Surgical Suture products from Johnson & Johnson Medical Ltd is continuing.

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Supply Issues Teleflex Medical UK Open Ligation Clips FFL121 (ICN 3169)

Ref: 2025/3169 - 14 May 2026

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with open ligation clips from Teleflex Medical UK is now resolved.

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Supply Issues Heraeus Medical Bone Cement Products (ICN 3261)

Ref: 2026/3261 - 14 May 2026

Important Customer Notice Status Update Type Supply Disruption

Temporary switch required on Zimmer Biomet High Fatigue G.

Find out more

Supply Issues Vernacare International Limited Vaginal Speculums FCC85803, FCC85804 and FCC85805 (ICN 3258)

Ref: 2026/3258 - 13 May 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with vaginal speculums from Vernacare International Limited is continuing.

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Supply Issues Danone Nutricia Ltd (Medical) Infant Drinks ABT740 (ICN 3308)

Ref: 2026/3308 - 13 May 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with infant drinks from Danone Nutricia Ltd (Medical) is continuing.

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Supply Issues Flexicare Medical Ltd Respiratory Solutions and Airway Management Multiple Products (ICN 3112)

Ref: 2025/3112 - 13 May 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with multiple Respiratory Solutions and Airway Management products from Flexicare Medical Ltd has improved.

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  • ICN Weekly Dashboard

    An Excel file detailing all ICNs and the product codes on each ICN. Updated weekly.
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