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Important Customer Notices (ICNs)

In response to customer feedback, you can now:

  • Access more information on which products are listed on each ICN in the new ICN Weekly Dashboard.
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Supply Issues Medline Sterile Surgical Gowns and Drapes (ICN 3223)

Ref: 2026/3223 - 5 February 2026

Important Customer Notice Status Update Type Supply Disruption

We remain in regular discussions with Medline and alternative suppliers about their stock availability with a view to bringing the maximum number of products into stock as quickly as possible.

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Product Update Winter Preparedness 2025 / 2026 – Strengthening Our Response (ICN 3071)

Ref: 2025/3071 - 27 January 2026

Important Customer Notice Status Update Type Product Update

We are committed to providing timely updates via this ICN and through regular panels, including the Resilience and Service Support call.

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Supply Issues ICU Medical International Ltd Multiple Products Across Various Frameworks (ICN 3218)

Ref: 2026/3218 - 6 February 2026

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with multiple products across various frameworks from ICU Medical International Ltd is now resolved.

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Product Update B Braun Medical Ltd NRFit Basic Pack FTR2839 (ICN 3254)

Ref: 2026/3254 - 6 February 2026

Important Customer Notice Status New Type Delisting

The supplier B Braun Medical Ltd has informed us of a discontinuation with its NRFit Basic Pack.

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Supply Issues Becton Dickinson UK Ltd Woking Biopsy Needles FYU2876 and FYU2877 (ICN 3251)

Ref: 2926/3251 - 6 February 2026

Important Customer Notice Status New Type Supply Disruption

The supplier Becton Dickinson UK Ltd has informed us of a supply issue with its Biopsy Needles.

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Supply Issues ICU Medical International Ltd Endotracheal Tubes with Murphy Eye Products (ICN 3066)

Ref: 2025/3066 - 5 February 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Endotracheal Tubes with Murphy Eye from ICU Medical International Limited is continuing.

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Supply Issues Medline Sterile Surgical Gowns and Drapes (ICN 3223)

Ref: 2026/3223 - 5 February 2026

Important Customer Notice Status Update Type Supply Disruption

We remain in regular discussions with Medline and alternative suppliers about their stock availability with a view to bringing the maximum number of products into stock as quickly as possible.

Find out more

Supply Issues Danone Nutricia Ltd Giving Set Accessories FSW168 and FSW303 (ICN 3174)

Ref: 2025/3174 - 4 February 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Giving Set Accessories from Danone Nutricia Ltd is continuing.

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Supply Issues Ambu UK Ltd ECG Monitoring Electrodes Wet Gel FDK1425 (ICN 3253)

Ref: 2026/3253 - 4 February 2026

Important Customer Notice Status New Type Supply Disruption

The supplier Ambu UK Ltd has informed us of a supply issue with its ECG Monitoring Electrodes Wet Gel.

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Supply Issues BVM Medical Invasive Cardiology Products for Adults and Paediatrics (ICN 2777)

Ref: 2024/2777 - 4 February 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Cardiology Products for Adults and Paediatrics from BVM Medical is continuing.

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Supply Issues Becton Dickinson UK Ltd PICC Line Single Lumen 4Fr Groshong FSQ9586 (ICN 3165)

Ref: 2025/3165 - 4 February 2026

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with PICC Line Single Lumen from Becton Dickinson UK Ltd is now resolved.

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Supply Issues Teleflex Medical UK Open Ligation Clips FFL121 (ICN 3169)

Ref: 2025/3169 - 4 February 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Open Ligation Clips from Teleflex Medical UK is continuing.

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Supply Issues Olympus Keymed Ltd Energy Devices (ICN 3171)

Ref: 2025/3171 - 4 February 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Energy Devices from Olympus Keymed Ltd is continuing.

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Supply Issues Danone Nutricia Ltd (Medical) Oral Nutritional Supplement ABX075 (ICN 3193)

Ref: 2025/3193 - 4 February 2026

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with Oral Nutritional Supplements from Danone Nutricia Ltd (Medical) is now resolved.

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Supply Issues B Braun Medical Ltd Introcan Safety 3 IV Cannula 22G FSP2619 (ICN 3225)

Ref: 2026/3225 - 4 February 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Introcan Safety 3 IV Cannula products from B Braun Medical Ltd is continuing.

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Field Safety Notice Becton Dickinson Hickman™/ Broviac™ Central Venous Catheters (ICN 3228)

Ref: 2026/3228 - 4 February 2026

Important Customer Notice Status New Type Product Recall

Becton Dickinson has issued a Field Safety Notice PI-26-06013 to remove specific lots of Hickman™/ Broviac™ Central Venous Catheters following internal inspection discovered possible damage present on the outer tray.

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Supply Issues Vygon UK Ltd Catheter Placement Pack FSU85000 (ICN 3172)

Ref: 2025/3172 - 2 February 2026

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with Catheter Placement Pack from Vygon UK Ltd is now resolved.

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