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Important Customer Notices (ICNs)

In response to customer feedback, you can now:

  • Access more information on which products are listed on each ICN in the new ICN Weekly Dashboard.
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Supply Issues Medline Sterile Surgical Gowns and Drapes (ICN 3223)

Ref: 2026/3223 - 13 February 2026

Important Customer Notice Status Update Type Supply Disruption

We remain in regular discussions with Medline and alternative suppliers about their stock availability, with a focus on bringing the maximum number of products back into stock as quickly as possible.

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Product Update Winter Preparedness 2025 / 2026 – Strengthening Our Response (ICN 3071)

Ref: 2025/3071 - 27 January 2026

Important Customer Notice Status Update Type Product Update

We are committed to providing timely updates via this ICN and through regular panels, including the Resilience and Service Support call.

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Supply Issues KCI Medical Limited Needlefree Disinfection Cap FSW1634 (ICN 3111)

Ref: 2025/3111 - 16 February 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Needlefree Disinfection Caps from KCI Medical Limited is continuing.

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Supply Issues Vygon UK Ltd MST Introducer 2Fr FSU562 (ICN 3202)

Ref: 2025/3202 - 16 February 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Introducer Catheters from Vygon UK Ltd is continuing.

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Supply Issues Mindray UK Ltd Defibrillator Electrodes FDK1246 and FDK1254 (ICN 3259)

Ref: 2026/3259 - 16 February 2026

Important Customer Notice Status New Type Supply Disruption

The supplier Mindray UK Ltd has informed us of a supply issue with its Defibrillator Electrodes.

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Supply Issues Becton Dickinson Alaris™ VP Infusion Sets (ICN 3244)

Ref: 2026/3244 - 13 February 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Alaris™ VP Infusion Sets from Becton Dickinson is continuing.

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Supply Issues Medline Sterile Surgical Gowns and Drapes (ICN 3223)

Ref: 2026/3223 - 13 February 2026

Important Customer Notice Status Update Type Supply Disruption

We remain in regular discussions with Medline and alternative suppliers about their stock availability, with a focus on bringing the maximum number of products back into stock as quickly as possible.

Find out more

Supply Issues Danone Nutricia Ltd (Medical) Infant Drink ABT740 (ICN 3237)

Ref: 2026/3237 - 13 February 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Infant Drinks from Danone Nutricia Ltd is continuing.

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Supply Issues Vygon UK Ltd Plugs Stoppers and Bungs FSW140 (ICN 3220)

Ref: 2026/3220 - 13 February 2026

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with Plugs Stoppers and Bungs from Vygon UK Ltd is now resolved.

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Supply Issues Becton Dickinson UK Ltd Woking Biopsy Needles FYU2876 and FYU2877 (ICN 3251)

Ref: 2926/3251 - 12 February 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Biopsy Needles from Becton Dickinson UK Ltd is continuing.

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Supply Issues Johnson & Johnson Medical Ltd Surgical Stapling FGE8405, FGE8409, FGE8418 and FGE9479 (ICN 3023)

Ref: 2025/3023 - 12 February 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Surgical Stapling products from Johnson & Johnson Medical Ltd is continuing.

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Supply Issues Johnson & Johnson Medical Ltd Clip Applier FFL105, FFL235 and FFL317 (ICN 3118)

Ref: 2025/3118 - 12 February 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Clip Applier products from Johnson & Johnson Medical Ltd is continuing.

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Supply Issues Flexicare Medical Ltd Respiratory Solutions and Airway Management Multiple Products (ICN 3112)

Ref: 2025/3112 - 12 February 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with multiple Respiratory Solutions products from Flexicare Medical Ltd has improved.

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Supply Issues Becton Dickinson UK Ltd Stock Oxford Hypodermic Syringe FWC121 (ICN 3047)

Ref: 2025/3047 - 11 February 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Hypodermic Syringes from Becton Dickinson UK Ltd is continuing.

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Supply Issues Vernacare International Limited Vaginal Speculums FCC85803, FCC85804 and FCC85805 (ICN 3258)

Ref: 2026/3258 - 11 February 2026

Important Customer Notice Status New Type Supply Disruption

The supplier Vernacare International Limited has informed us of a supply issue with its Vaginal Speculums.

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Supply Issues Vygon UK Ltd Multiple Products Across Various Frameworks (ICN 3107)

Ref: 2025/3107 - 11 February 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with multiple products across various frameworks from Vygon UK Ltd has improved.

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Supply Issues Johnson & Johnson Medical Ltd Veress Needle FGE3233 (ICN 3257)

Ref: 2026/3257 - 11 February 2026

Important Customer Notice Status New Type Supply Disruption

The supplier Johnson & Johnson Medical Ltd has informed us of a supply issue with its Veress Needle.

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