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Important Customer Notices (ICNs)

In response to customer feedback, you can now:

  • Access more information on which products are listed on each ICN in the new ICN Weekly Dashboard.
    See our Downloads ▼ section to view this summary now.
  • Quickly display ICNs using Filter options.

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Supply Issues Stryker Cyber Attack (ICN 3289)

Ref: 2026/3289 - 20 March 2026

Important Customer Notice Status Update Type Supplier Update

An Information for Clinical Choice (ICC) has been produced to support clinical teams with alternatives for Microcatheters in the Interventional Neuroradiology category.

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Supply Issues Heraeus Medical Bone Cement Products (ICN 3261)

Ref: 2026/3261 - 19 March 2026

Important Customer Notice Status Update Type Supply Disruption

On customer webinars there have been several requests for advice on dual antibiotic loaded bone cement.

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Supply Issues GAMA Healthcare Ltd eDirect Products Warehouse Closure (ICN 3284)

Ref: 2026/3284 - 11 March 2026

Important Customer Notice Status New Type Supplier Update

The supplier Gama Healthcare Ltd has informed us of a warehouse closure due to their annual stock take.

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Supply Issues Johnson & Johnson Medical Ltd Ligation Clip Cartridge FFL317 (ICN 3118)

Ref: 2025/3118 - 24 March 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Clip Applier products from Johnson & Johnson Medical Ltd is continuing.

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Field Safety Notice Nutshell MOMA Foods Porridge Pots AEB215 and AEB216 (ICN 3301)

Ref: 2026/3301 - 24 March 2026

Important Customer Notice Status New Type Product Recall

The supplier Moma Foods has issued a Field Safety Notice recalling certain porridge products from the market.

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Supply Issues Medtronic Limited Surgical Stapling FGS274 and FGS281 (ICN 3141)

Ref: 2025/3141 - 24 March 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Surgical Stapling products from Medtronic is continuing.

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Supply Issues Becton Dickinson Alaris™ VP Infusion Sets FKA867, FKA868 and FKA879 (ICN 3244)

Ref: 2026/3244 - 24 March 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Alaris™ VP Infusion Sets from Becton Dickinson is continuing.

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Supply Issues GBUK Healthcare Blood Collection Set KFK1274 (ICN 3275)

Ref: 2026/3275 - 24 March 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Blood Collection Set from GBUK Healthcare is continuing.

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Safety Alert GBUK Safety Hypodermic Needle 25G FTR3356 (ICN 3299)

Ref: 2026/3299 - 24 March 2026

Important Customer Notice Status New Type Product Alert

GBUK has advised NHS Supply Chain of a potential manufacturing error regarding one lot of its Safety Hypodermic Needle 25G × 5/8" (0.5 × 16mm) Orange.

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Supply Issues Flexicare Medical Ltd Respiratory Solutions and Airway Management Multiple Products (ICN 3112)

Ref: 2025/3112 - 24 March 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with multiple Respiratory Solutions and Airway Management products from Flexicare Medical Ltd has improved.

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Supply Issues Danone Nutricia Ltd (Medical) Infant Drink ABT740 (ICN 3237)

Ref: 2026/3237 - 24 March 2026

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with Infant Drinks from Danone Nutricia Ltd is now resolved.

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Safety Alert Molnlycke Hibiwash 500ml Bottle 4% Chlorhexidine Gluconate Antiseptic DEC85030 (ICN 3296)

Ref: 2026/3296 - 24 March 2026

Important Customer Notice Status Update Type Product Recall

On 23 March 2026 the MHRA issued a Class 2 Medicine Recall, DMRC- 38814497 regarding Hibiwash 500ml bottle 4% Chlorhexidine Gluconate Antiseptic DEC85030.

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Supply Issues Vygon UK Ltd Central Venous Catheter Double Lumen FSQ85328 (ICN 3107)

Ref: 2025/3107 - 24 March 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with multiple products across various frameworks from Vygon UK Ltd has improved.

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Supply Issues Vygon UK Ltd Central Venous Catheter Triple Lumen for Paediatrics 4.5Fr 6cm FSQ85008 (ICN 3285)

Ref: 2026/3285 - 24 March 2026

Important Customer Notice Status Resolved Type Supply Issues

The supply issue with Central Venous Catheter Triple Lumen for Paediatrics from Vygon UK Ltd is now resolved.

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Supply Issues KCI Medical Ltd Fluid Warming Product FSB656 (ICN 3302)

Ref: 2026/3302 - 24 March 2026

Important Customer Notice Status New Type Supply Disruption

The supplier KCI Medical Ltd has informed us of a supply issue with its Fluid Warming product.

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Supply Issues Vernacare International Limited Bedliner Cover VMC018 (ICN 3160)

Ref: 2025/3160 - 24 March 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Bedliner Covers from Vernacare International Limited is continuing.

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Supply Issues Olympus Keymed Ltd Energy Devices (ICN 3171)

Ref: 2025/3171 - 23 March 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Energy Devices from Olympus Keymed Ltd is continuing.

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Supply Issues Ambu UK Ltd ECG Monitoring Electrodes Wet Gel FDK1425 (ICN 3253)

Ref: 2026/3253 - 23 March 2026

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with ECG Monitoring Electrodes Wet Gel from Ambu UK Ltd is now resolved.

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  • ICN Weekly Dashboard

    An Excel file detailing all ICNs and the product codes on each ICN. Updated weekly.
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