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Important Customer Notices (ICNs)

In response to customer feedback, you can now:

  • Access more information on which products are listed on each ICN in the new ICN Weekly Dashboard.
    See our Downloads ▼ section to view this summary now.
  • Quickly display ICNs using Filter options.

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Supply Issues ICU Medical International Ltd Blood Gas Syringes (ICN 2722)

Ref: 2024/2722 - 10 October 2025

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Blood Gas Syringes from ICU Medical International Ltd has improved.

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Supply Issues KCI Medical Ltd Fluid Warming Products FSB658, FSB934, FVR85003 and FFF430 (ICN 3065)

Ref: 2025/3065 - 7 October 2025

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Fluid Warming products from KCI Medical Ltd has improved.

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Product Update Multiple Suppliers Multiple Products Across Various Frameworks (ICN 3094)

Ref: 2025/3094 - 30 September 2025

Important Customer Notice Status New Type Delisting

15,899 NPCs are affected.

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Supply Issues Unisurge International Ltd Medical Hollowware Framework Launch (ICN 2827)

Ref: 2025/2827 - 10 September 2025

Important Customer Notice Status Update Type Supply Disruption

The supply issues with Medical Hollowware products are continuing.

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Product Update Winter Preparedness 2025 / 2026 – Strengthening Our Response (ICN 3071)

Ref: 2025/3071 - 27 August 2025

Important Customer Notice Status New Type Product Update

An important update about NHS Supply Chain's winter planning.

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Supply Issues Scot Young Research Ltd Medical Socket Mops Interchangeable Connection Products (ICN 3088)

Ref: 2025/3088 - 15 October 2025

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with Medical Socket Mops Interchangeable Connection products from Scot Young Research Ltd is now resolved.

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Supply Issues Becton Dickinson UK Ltd Stock Oxford Hypodermic Syringe FWC121 and FWC244 (ICN 3047)

Ref: 2025/3047 - 15 October 2025

Important Customer Notice Status Update Type Supply Disruption

The supply issue with its Hypodermic Syringes from Becton Dickinson UK Ltd is continuing.

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Supply Issues B Braun Hand Hygiene Products MRB255, MRB161 and MRB698 (ICN 2979)

Ref: 2025/2979 - 14 October 2025

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Hand Hygiene products from B Braun is continuing.

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Supply Issues KCI Medical Limited (3M) Ioban™ Drapes ELW891, VJD104, ELW470 and ELW189 (ICN 3103)

Ref: 2025/3103 - 14 October 2025

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Ioban™ Drapes from KCI Medical Limited is continuing.

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Supply Issues ICU Medical International Ltd Endotracheal Tubes with Murphy Eye Products (ICN 3066)

Ref: 2025/3066 - 14 October 2025

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Endotracheal Tubes with Murphy Eye products from ICU Medical International Ltd is continuing.

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Supply Issues GV Health Ltd Polymer Product MVN1704 (ICN 3116)

Ref: 2025/3116 - 13 October 2025

Important Customer Notice Status New Type Supply Disruption

The supplier GV Health Ltd has informed us of a supply issue with its Polymer products.

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Supply Issues Vygon UK Ltd Triple Lumen Dialysis Central Venous Catheter FSY036 (ICN 3115)

Ref: 2025/3115 - 13 October 2025

Important Customer Notice Status New Type Supply Disruption

The supplier Vygon UK Ltd has informed us of a supply issue with its Central Venous Catheters.

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Supply Issues Vernacare International Ltd Cardboard Based Clinical Waste Containers (ICN 2995)

Ref: 2025/2995 - 13 October 2025

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Cardboard Based Clinical Waste Containers from Vernacare International Ltd is continuing.

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Contract Update NRS Healthcare Aids for Daily Living Full Product Range (ICN 3052)

Ref: 2025/3052 - 13 October 2025

Important Customer Notice Status Update Type Contractual Change

The supply issue with products on the Aids for Daily Living framework following a contractual change with NRS Healthcare (Nottingham Rehab Limited) is continuing.

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Supply Issues KCI Medical Limited (3M) Forced Air Warming Products (ICN 3093)

Ref: 2025/3093 - 10 October 2025

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Forced Air Warming products from KCI Medical Limited is continuing.

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Supply Issues Intersurgical Ltd Breathing Systems and Circuits FDC589, FDB85028, FDD5366 and FDB188 (ICN 3026)

Ref: 2025/3026 - 10 October 2025

Important Customer Notice Status Update Type Supply Disruption

The supply issue with multiple Airway Management products from Intersurgical Ltd has improved.

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Supply Issues Essity UK TENA HM Undercast Padding EPA073 (ICN 2984)

Ref: 2025/2984 - 10 October 2025

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Undercast Padding and Knee Brace products from Essity UK HENA TM has improved.

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Supply Issues ICU Medical International Limited (formerly Smiths Medical) Bivona® Neonatal Paediatric and Adult Tracheostomy Tubes (ICN 2830)

Ref: 2025/2830 - 10 October 2025

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with Bivona® Neonatal, Paediatric and Adult Tracheostomy Tubes products from ICU Medical International Ltd is now resolved.

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Supply Issues Flexicare Medical Ltd Nasal Cannula with CO2 Monitoring FDD3313 (ICN 3112)

Ref: 2025/3112 - 10 October 2025

Important Customer Notice Status New Type Supply Disruption

The supplier Flexicare Medical Ltd has informed us of a supply issue with its Nasal Cannula with CO2 Monitoring products.

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Supply Issues ICU Medical International Ltd Blood Gas Syringes (ICN 2722)

Ref: 2024/2722 - 10 October 2025

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Blood Gas Syringes from ICU Medical International Ltd has improved.

Find out more

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  • ICN Weekly Dashboard

    An Excel file detailing all ICNs and the product codes on each ICN. Updated weekly.
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