In response to customer feedback, you can now:
Filter 228 recent ICNs by:
Contractual Change Delisting Pricing Update Product Alert Product Recall Product Update Safety Alert Supplier Update Supply DisruptionRef: 2025/3071 - 31 October 2025
Important Customer Notice Status Update Type Product Update
We continue to engage with suppliers to implement our robust plans to support winter preparedness.
Find out moreRef: 2025/3065 - 20 October 2025
Important Customer Notice Status Resolved Type Supply Disruption
The supply issue with Fluid Warming products from KCI Medical Ltd is now resolved.
Find out moreRef: 2025/2947 - 6 November 2025
Important Customer Notice Status Update Type Supply Disruption
The supply issue with Defibrillation Pads from Zoll Medical UK Ltd is continuing.
Find out moreRef: 2025/2827 - 6 November 2025
Important Customer Notice Status Update Type Supply Disruption
The supply issues with Medical Hollowware products are continuing.
Find out moreRef: 2025/3142 - 6 November 2025
Important Customer Notice Status New Type Supply Disruption
The supplier Becton Dickinson UK Ltd has informed us of a supply issue with its Blood Collection Needle Safety products.
Find out moreRef: 2025/3141 - 5 November 2025
Important Customer Notice Status New Type Supply Disruption
The supplier Medtronic Limited has informed us of a supply issue with its Surgical Stapling products.
Find out moreRef: 2025/3010 - 5 November 2025
Important Customer Notice Status Update Type Supply Disruption
The supply issue with Needle Veress Instruments from Johnson & Johnson Medical Ltd is continuing.
Find out moreRef: 2025/3115 - 5 November 2025
Important Customer Notice Status Update Type Supply Disruption
The supply issue with Triple Lumen Dialysis Central Venous Catheter products from Vygon UK Ltd is continuing.
Find out moreRef: 2025/3126 - 5 November 2025
Important Customer Notice Status Update Type Supply Disruption
The supply issue with Trocars from Johnson & Johnson Medical Ltd is continuing.
Find out moreRef: 2025/3140 - 5 November 2025
Important Customer Notice Status New Type Supply Disruption
The supplier ICU Medical has informed us of a supply issue with its Administration Sets.
Find out moreRef: 2025/3129 - 4 November 2025
Important Customer Notice Status New Type Delisting
The supplier Johnson & Johnson has informed us of a discontinuation of instruments from the TOS3 transacted catalogue.
Find out moreRef: 2025/3096 - 4 November 2025
Important Customer Notice Status Resolved Type Supply Disruption
The supply issue with Hearing Aid Battery from Energizer Trading Ltd is now resolved.
Find out moreRef: 2025/3011 - 4 November 2025
Important Customer Notice Status Resolved Type Supply Disruption
The supply issue with Administration Sets for CADD-1, CADD-PCA and CADD-PLUS Pump from ICU Medical International Ltd is now resolved.
Find out moreRef: 2025/3121 - 4 November 2025
Important Customer Notice Status Update Type Delisting
As part of a rationalisation of incomplete cutlery ranges, we have taken the decision to discontinue further Disposable Cutlery design ranges from Alliance Disposables Limited.
Find out moreRef: 2025/3112 - 3 November 2025
Important Customer Notice Status Update Type Supply Disruption
The supply issue with Nasal Cannula with CO2 Monitoring products from Flexicare Medical Ltd has improved.
Find out moreRef: 2024/2704 - 3 November 2025
Important Customer Notice Status Resolved Type Supply Disruption
Following an ongoing investigation, the decision has been made to discontinue the affected product pending a full resolution.
Find out moreRef: 2025/2975 - 3 November 2025
Important Customer Notice Status Update Type Supply Disruption
The supply issue with Monitoring Line, Nasal Cannula and Oxygen Facemask products from Intersurgical Ltd has improved.
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