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Important Customer Notices (ICNs)

In response to customer feedback, you can now:

  • Access more information on which products are listed on each ICN in the new ICN Weekly Dashboard.
    See our Downloads ▼ section to view this summary now.
  • Quickly display ICNs using Filter options.

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Product Update Winter Preparedness 2025 / 2026 – Strengthening Our Response (ICN 3071)

Ref: 2025/3071 - 1 December 2025

Important Customer Notice Status Update Type Product Update

We are committed to providing timely updates via this ICN and through regular panels, including the Resilience and Service Support call.

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Supply Issues Intersurgical Ltd Paediatric Aerosol Mask FDD5179 and Nasal Cannula FDC777 (ICN 2975)

Ref: 2025/2975 - 11 December 2025

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Facemask Anaesthetic and Paediatric Aerosol Mask products from Intersurgical Ltd is continuing.

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Supply Issues Medicina Ltd Oral Tip Syringes FTA374 and FTA286 (ICN 3182)

Ref: 2025/3182 - 11 December 2025

Important Customer Notice Status New Type Supply Issues

The supplier Medicina Limited has informed us of a supply issue with its Oral Tip Syringes.

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Product Update G&N Laboratory Polypropylene Sharps Containers (ICN 3148)

Ref: 2025/3148 - 11 December 2025

Important Customer Notice Status Resolved Type Delisting

The product update with Polypropylene Sharps Containers from G&N Laboratory is now resolved.

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Supply Issues Unisurge International Ltd Medical Hollowware Framework Launch (ICN 2827)

Ref: 2025/2827 - 11 December 2025

Important Customer Notice Status Update Type Supply Disruption

The Medical Hollowware products from Unisurge International Ltd are now delisted from our online catalogue.

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Product Update Multiple Suppliers Surgical Mesh and Fixation Devices (ICN 3056)

Ref: 2025/3056 - 11 December 2025

Important Customer Notice Status Resolved Type Delisting

Multiple suppliers have informed us of a discontinuation with their Mesh and Fixation Device products.

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Supply Issues Johnson & Johnson Medical Limited Surgical Sutures (ICN 2341)

Ref: 2023/2341 - 11 December 2025

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Surgical Suture products on our stocked route from Johnson & Johnson Medical Ltd is continuing.

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Supply Issues Danone Nutricia Ltd Giving Set Accessories FSW168 and FSW303 (ICN 3174)

Ref: 2025/3174 - 11 December 2025

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Giving Set Accessories from Danone Nutricia Ltd is continuing.

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Supply Issues Intersurgical Ltd Breathing Systems and Circuits FDC589, FDB85028, FDD5366 and FDB188 (ICN 3026)

Ref: 2025/3026 - 11 December 2025

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with Breathing Systems and Circuits from Intersurgical Ltd is now resolved.

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Supply Issues ICU Medical International Ltd Blood Gas Syringes FWC199 (ICN 2722)

Ref: 2024/2722 - 10 December 2025

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Blood Gas Syringes from ICU Medical International Ltd is continuing.

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Supply Issues Microvention PHIL Liquid Embolic Products (ICN 2272)

Ref: 2023/2272 - 10 December 2025

Important Customer Notice Status Update Type Supply Disruption

The supply issue with PHIL Liquid Embolic products from Microvention is continuing.

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Product Update GV Health Limited Apron Polythene Green BTB85000 (ICN 3180)

Ref: 2025/3180 - 10 December 2025

Important Customer Notice Status New Type Delisting

The supplier GV Health Limited has informed us of a discontinuation with its Apron Polythene products.

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Supply Issues Becton Dickinson UK Ltd Stock Oxford Administration Sets FKA848 (ICN 3150)

Ref: 2025/3150 - 10 December 2025

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Administration Sets from Becton Dickinson UK Ltd is continuing.

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Supply Issues PTP Healthcare Ltd Personal Care Products (ICN 3130)

Ref: 2025/3130 - 10 December 2025

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with Personal Care products from PTP Healthcare Ltd is now resolved.

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Supply Issues Rocket Medical Chest and Abdominal Needle Drain Set FSW486 (ICN 3144)

Ref: 2025/3144 - 10 December 2025

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Chest and Abdominal Needle Drain Sets from Rocket Medical is continuing.

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Product Update GBUK Healthcare Open Suction Catheter Stockpile (ICN 2906)

Ref: 2025/2906 - 10 December 2025

Important Customer Notice Status Resolved Type Product Update

The product update with Open Suction Catheters due to a stockpile is now resolved.

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  • ICN Weekly Dashboard

    An Excel file detailing all ICNs and the product codes on each ICN. Updated weekly.
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