In response to customer feedback, you can now:
Filter 217 recent ICNs by:
Contractual Change Delisting Pricing Update Product Alert Product Recall Product Update Safety Alert Supplier Update Supply DisruptionRef: 2026/3482 - 16 September 2026
Important Customer Notice Status New Type Product Update
The supplier Lyreco has informed us of a product update with its 2027 diaries and planners.
Find out moreRef: 2026/3464 - 11 September 2026
Important Customer Notice Status Update Type Supply Disruption
Manufacturing and distribution levels are largely back to business-as-usual levels.
Find out moreRef: 2026/3261 - 5 August 2026
Important Customer Notice Status Update Type Supply Disruption
Heraeus continues to reintroduce their products back into the UK market in a phased way that ensures continuity of supply.
Find out moreRef: 2026/3478 - 21 September 2026
Important Customer Notice Status New Type Product Recall
Dräger has issued a Field Safety Notice following reports of obvious cracks in the hose of the VentStar Resus Neo and VentStar Resuscitaire being detected by the users prior to use.
Find out moreRef: 2026/3351 - 18 September 2026
Important Customer Notice Status Update Type Supply Disruption
The supply issue with Onestep defibrillation pads from Zoll Medical UK Ltd is continuing.
Find out moreRef: 2026/3258 - 18 September 2026
Important Customer Notice Status Update Type Supply Disruption
The supply issue with vaginal speculums from Vernacare International Limited is continuing.
Find out moreRef: 2025/3093 - 18 September 2026
Important Customer Notice Status Update Type Supply Disruption
The supply issue with forced air warming blankets from KCI Medical Limited is continuing.
Find out moreRef: 2025/3171 - 17 September 2026
Important Customer Notice Status Update Type Supply Disruption
The supply issue with energy devices from Olympus Keymed is continuing.
Find out moreRef: 2026/3450 - 17 September 2026
Important Customer Notice Status Update Type Supply Disruption
The supply issue with surgical stapler from Medtronic Limited has improved.
Find out moreRef: 2026/3421 - 17 September 2026
Important Customer Notice Status Resolved Type Supply Disruption
The supply issue with cannulation packs from B Braun is now resolved.
Find out moreRef: 2026/3479 - 16 September 2026
Important Customer Notice Status New Type Pricing Update
We have been informed of a temporary contractual change on a full range of hand sanitiser and handwash.
Find out moreRef: 2026/3481 - 16 September 2026
Important Customer Notice Status New Type Supply Disruption
The supplier Cellpath PLC has informed us of a supply issue with its cover glass.
Find out moreRef: 2026/3238 - 16 September 2026
Important Customer Notice Status Resolved Type Supply Disruption
The supply issue with trocars from Johnson & Johnson is now resolved.
Find out moreRef: 2025/3023 - 16 September 2026
Important Customer Notice Status Update Type Supply Disruption
The supply issue with surgical staplers from Johnson & Johnson has improved.
Find out moreRef: 2026/3482 - 16 September 2026
Important Customer Notice Status New Type Product Update
The supplier Lyreco has informed us of a product update with its 2027 diaries and planners.
Find out moreRef: 2026/3465 - 16 September 2026
Important Customer Notice Status New Type Product Recall
Boston Scientific has issued Field Safety Notice 97654746-FA recalling the Imager ll Angiographic Catheter range due to a manufacturing issue affecting the catheter tip.
Find out moreRef: 2025/3110 - 15 September 2026
Important Customer Notice Status Update Type Supply Disruption
The supply issue with laparoscopic instruments from Johnson & Johnson Medical is continuing.
Find out moreRef: 2026/3451 - 15 September 2026
Important Customer Notice Status Resolved Type Delisting
The discontinuation of trocar products from Johnson & Johnson is now completed.
Find out more