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Important Customer Notices (ICNs)

In response to customer feedback, you can now:

  • Access more information on which products are listed on each ICN in the new ICN Weekly Dashboard.
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Product Update Winter Preparedness 2025 / 2026 – Strengthening Our Response (ICN 3071)

Ref: 2025/3071 - 1 December 2025

Important Customer Notice Status Update Type Product Update

We are committed to providing timely updates via this ICN and through regular panels, including the Resilience and Service Support call.

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Product Update Becton Dickinson UK Ltd Blood Collection Sets FNG85119, FNG85115, KFK580 and KFK581 (ICN 3157)

Ref: 2025/3157 - 24 November 2025

Important Customer Notice Status New Type Delisting

The supplier Becton Dickinson UK Ltd has informed us of a discontinuation with its Blood Collection Sets.

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Supply Issues Fresenius Kabi Ltd Administration Set FKA542 (ICN 3175)

Ref: 2025/3175 - 8 December 2025

Important Customer Notice Status New Type Supply Disruption

The supplier Fresenius Kabi Ltd has informed us of a supply issue with its Administration Sets.

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Product Update Johnson & Johnson Medical Ltd Surgiflo Haemostats ELS041, ELS061, ELS065 and ELS115 (ICN 3177)

Ref: 2025/3177 - 8 December 2025

Important Customer Notice Status New Type Product Update

The supplier Johnson & Johnson Medical Ltd has informed us of a product update with its Surgiflo Haemostats product range.

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Supply Issues Ecolab Ltd Patient Dry Wipes VJT85002 (ICN 3176)

Ref: 2025/3176 - 8 December 2025

Important Customer Notice Status New Type Supply Disruption

The supplier Ecolab Ltd has informed us of a supply issue with its Patient Dry Wipes.

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Supply Issues Flexicare Medical Ltd Respiratory Solutions Multiple Products (ICN 3112)

Ref: 2025/3112 - 8 December 2025

Important Customer Notice Status Update Type Supply Disruption

The supply issue multiple Respiratory Solutions products from Flexicare Medical Ltd is continuing.

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Product Update Johnson & Johnson Orthopaedic Instruments (ICN 3129)

Ref: 2025/3129 - 8 December 2025

Important Customer Notice Status Resolved Type Delisting

The supplier Johnson & Johnson has informed us of a discontinuation of instruments from the TOS3 transacted catalogue.

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Supply Issues Becton Dickinson UK Ltd Stock Oxford Safety Blood Collection Sets KFK823 and KFK363 (ICN 3155)

Ref: 2025/3155 - 5 December 2025

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with Blood Collection Sets from Becton Dickinson UK Ltd is now resolved.

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Supply Issues Forma-Care UK Continence Care Products CFP2068, CFQ85000, CXP85095 and CXP85096 (ICN 3173)

Ref: 2025/3173 - 5 December 2025

Important Customer Notice Status New Type Supply Disruption

The supplier Forma-Care UK has informed us of a supply issue with its Continence Care products.

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Supply Issues Danone Nutricia Ltd Giving Set Accessories FSW168 and FSW303 (ICN 3174)

Ref: 2025/3174 - 5 December 2025

Important Customer Notice Status New Type Supply Disruption

The supplier Danone Nutricia Ltd has informed us of a supply issue with its Giving Set Accessories.

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Supply Issues Vygon UK Ltd Catheter Placement Pack FSU85000 (ICN 3172)

Ref: 2025/3172 - 5 December 2025

Important Customer Notice Status New Type Supply Disruption

The supplier Vygon UK Ltd has informed us of a supply issue with its Catheter Placement Pack.

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Supply Issues Teleflex Medical UK Open Ligation Clips FFL121 (ICN 3169)

Ref: 2025/3169 - 5 December 2025

Important Customer Notice Status New Type Supply Disruption

The supplier Teleflex Medical UK has informed us of a supply issue with its Open Ligation Clips.

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Product Update Urgo Ltd Graduated Compression Hosiery Products (ICN 3168)

Ref: 2025/3168 - 5 December 2025

Important Customer Notice Status New Type Product Update

The supplier Urgo Ltd has informed us of a product update with its Graduated Compression Hosiery products.

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Supply Issues Olympus Keymed Ltd Energy Devices FGE4025, FGE4026 and FGE4027 (ICN 3171)

Ref: 2025/3171 - 5 December 2025

Important Customer Notice Status New Type Supply Disruption

The supplier Olympus Keymed has informed us of a supply issue with its Energy Device products.

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Supply Issues Johnson & Johnson Medical Limited Surgical Sutures (ICN 2341)

Ref: 2023/2341 - 5 December 2025

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Surgical Suture products on our stocked route from Johnson & Johnson Medical Ltd is continuing.

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Supply Issues Salter Labs UK T/A Airlife Gas Sampling Line Products FDC1048 (ICN 3132)

Ref: 2025/3132 - 4 December 2025

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with Gas Sampling Line products from Salter Labs is resolved.

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Supply Issues Medtronic Limited Clip Applier FFL110 (ICN 3024)

Ref: 2025/3024 - 4 December 2025

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Clip Appliers from Medtronic Limited is continuing.

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  • ICN Weekly Dashboard

    An Excel file detailing all ICNs and the product codes on each ICN. Updated weekly.
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