In response to customer feedback, you can now:
Filter 202 recent ICNs by:
Contractual Change Delisting Product Alert Product Recall Product Update Safety Alert Supplier Update Supply Disruption Supply IssuesRef: 2026/3289 - 17 April 2026
Important Customer Notice Status Update Type Supplier Update
Stryker’s supply, manufacturing, and operational capabilities are now fully back to business as usual.
Find out moreRef: 2026/3261 - 2 April 2026
Important Customer Notice Status Update Type Supply Disruption
We are working closely with Heraeus on their recovery. The validation phase of manufacturing is ongoing, and as such the manufacturing of product has not yet commenced. The lead time from manufacturing to finished product is approximately eight weeks.
Find out moreRef: 2026/3257 - 22 April 2026
Important Customer Notice Status Update Type Supply Disruption
The supply issue with Veress needle products from Johnson & Johnson Medical Ltd has improved.
Find out moreRef: 2026/3318 - 22 April 2026
Important Customer Notice Status New Type Supply Disruption
The supplier Becton Dickinson has informed us of a supply issue with its needlefree bag spike and vial access device products.
Find out moreRef: 2026/3226 - 22 April 2026
Important Customer Notice Status Update Type Delisting
The discontinuation with blood pressure cuffs single patient multi use neonatal products is ongoing.
Find out moreRef: 2026/3293 - 22 April 2026
Important Customer Notice Status Update Type Supply Disruption
The supply issue with single use tourniquet adult pull through from Richardson Healthcare Ltd is continuing.
Find out moreRef: 2026/3276 - 22 April 2026
Important Customer Notice Status Resolved Type Supply Disruption
The supply issue with shoulder arthroplasty products from Advita Ortho (Exactech) Ltd is now resolved.
Find out moreRef: 2026/3316 - 22 April 2026
Important Customer Notice Status New Type Supply Disruption
The supplier Hillersden Ltd T/A The Orthodontic Company has informed us they will be closed and unable to receive or process orders from 1 May to 4 May 2026 inclusive.
Find out moreRef: 2026/3315 - 21 April 2026
Important Customer Notice Status New Type Supply Disruption
The supplier Becton Dickinson UK Ltd has informed us of a supply issue with its safety blood collection set.
Find out moreRef: 2026/3305 - 21 April 2026
Important Customer Notice Status Update Type Supply Disruption
The supply issue with stopcock extension line from Becton Dickinson UK Ltd is continuing.
Find out moreRef: 2026/3306 - 21 April 2026
Important Customer Notice Status Resolved Type Supplier Update
The system upgrade at Terumo has now been completed.
Find out moreRef: 2026/3238 - 21 April 2026
Important Customer Notice Status Update Type Supply Disruption
The supply issue with trocars from Johnson & Johnson Medical Ltd is continuing.
Find out moreRef: 2025/3169 - 21 April 2026
Important Customer Notice Status Update Type Supply Disruption
The supply issue with open ligation clips from Teleflex Medical UK is continuing.
Find out moreRef: 2026/3275 - 21 April 2026
Important Customer Notice Status Update Type Supply Disruption
The supply issue with blood collection set from GBUK Healthcare is continuing.
Find out moreRef: 2026/3311 - 21 April 2026
Important Customer Notice Status New Type Product Recall
Boston Scientific has issued Field Safety Notice 97251520D-FA initiating the recall of POLARx™ and POLARx™ Fit Cryoablation Balloon Catheters and POLARSHEATH™ Steerable Sheaths, and the decommissioning of SMARTFREEZE™ Cryoablation System consoles.
Find out moreRef: 2026/3262 - 20 April 2026
Important Customer Notice Status Resolved Type Supply Disruption
The supply issue with cotton wool balls from Unisurge International Ltd is now resolved.
Find out moreRef: 2024/2759 - 17 April 2026
Important Customer Notice Status Resolved Type Supply Disruption
The supply issue with endotracheal tubes with Murphy eye products from ICU Medical International Ltd is now resolved.
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