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Important Customer Notices (ICNs)

In response to customer feedback, you can now:

  • Access more information on which products are listed on each ICN in the new ICN Weekly Dashboard.
    See our Downloads ▼ section to view this summary now.
  • Quickly display ICNs using Filter options.

Featured

Supply Issues Unisurge International Ltd Medical Hollowware Framework Launch (ICN 2827)

Ref: 2025/2827 - 16 June 2025

Important Customer Notice Status Update Type Supply Disruption

The supply issue with the alternative for delisted product FTP000 has now been resolved.

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Supply Issues ICU Medical International Ltd Blood Gas Syringes (ICN 2722)

Ref: 2024/2722 - 11 June 2025

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Blood Gas Syringes from ICU Medical International Ltd is continuing.

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Contract Update Breas Medical Breathing Circuits FAG2545 (ICN 3013)

Ref: 2025/3013 - 3 July 2025

Important Customer Notice Status New Type Pricing Update

The supplier Breas Medical Ltd has informed us of a price increase with its Breathing Circuits.

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Supply Issues ICU Medical International Ltd Administration Set for CADD-1 CADD-PCA and CADD-PLUS Pump FVR85218 (ICN 3011)

Ref: 2025/3011 - 3 July 2025

Important Customer Notice Status New Type Supply Disruption

The supplier ICU Medical International Ltd has informed us of a supply issue with its Administration Set for CADD-1 CADD-PCA and CADD-PLUS Pump.

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Supply Issues Vygon UK Ltd Blood Collection Needles FTR222 (ICN 2940)

Ref: 2025/2940 - 3 July 2025

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Blood Collection Needles from Vygon UK Ltd is continuing.

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Supply Issues Johnson & Johnson Medical Limited Surgical Sutures (ICN 2341)

Ref: 2023/2341 - 3 July 2025

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Surgical Suture products on our stocked route from Johnson & Johnson Medical Ltd is continuing.

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Supply Issues Microvention PHIL Liquid Embolic Products (ICN 2272)

Ref: 2023/2272 - 3 July 2025

Important Customer Notice Status Update Type Supply Disruption

The supply issue with PHIL Liquid Embolic products from Microvention is continuing.

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Supply Issues Intersurgical Ltd Nasal Cannula and Oxygen Facemask Products FDC777, FDD113, FDD4324 and FDC59 (ICN 2975)

Ref: 2025/2975 - 3 July 2025

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Nasal Cannula products from Intersurgical Ltd is continuing.

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Supply Issues Teleflex Medical Self-Retaining Catheters (ICN 2699)

Ref: 2024/2699 - 3 July 2025

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Self-Retaining Catheter products from Teleflex Medical (Rusch & Pilling Weck) is continuing.

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Supply Issues Danone Nutricia Ltd Giving Set Accessory FBU85577 (ICN 2936)

Ref: 2025/2936 - 3 July 2025

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Giving Set Accessory products from Danone Nutricia Ltd (Medical) is continuing.

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Supply Issues Unisurge International Ltd Cotton Wool Balls ENU033 (ICN 2915)

Ref: 2025/2915 - 2 July 2025

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with Cotton Wool Balls from Unisurge International Ltd is now resolved.

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Supply Issues Pennine Healthcare Self-Retaining Foley Catheter Products FST951 (ICN 2965)

Ref: 2025/2965 - 2 July 2025

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Self-Retaining Foley Catheter products from Pennine Healthcare is continuing.

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Supply Issues Johnson & Johnson Medical Ltd Needle Veress Instruments FGE3233 and FGE3234 (ICN 3010)

Ref: 2025/3010 - 1 July 2025

Important Customer Notice Status New Type Supply Disruption

The supplier Johnson & Johnson has informed us of a supply issue with its Veress needle products.

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Safety Alert Terumo UK Ltd Safety Hypodermic Needle 23G FTR3012 (ICN 3009)

Ref: 2025/3009 - 1 July 2025

Important Customer Notice Status New Type Safety Alert

NHS Supply Chain has made the decision to suspend one product from Terumo UK Ltd whilst we explore a potential issue.

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Product Update Multiple Suppliers Sexual Health IUD Products Notice of Alternative (ICN 2920)

Ref: 2025/2920 - 1 July 2025

Important Customer Notice Status Resolved Type Delisting

The discontinuation with Sexual Health IUD products from Durbin PLC and Parburch Medical is now resolved.

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Supply Issues Eximex UK Ltd Bag Specimen Adhesive Seal KFD268 (ICN 2828)

Ref: 2025/2828 - 1 July 2025

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with Bag Specimen Adhesive Seal from Enimex UK Ltd is now resolved.

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Supply Issues Pajunk UK Medical Products Ltd NRFit Spinal Needles (ICN 2912)

Ref: 2025/2912 - 1 July 2025

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with NRFit Spinal Needles from Pajunk UK Medical Products Ltd is now resolved.

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  • ICN Weekly Dashboard

    An Excel file detailing all ICNs and the product codes on each ICN. Updated weekly.
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