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Important Customer Notices (ICNs)

In response to customer feedback, you can now:

  • Access more information on which products are listed on each ICN in the new ICN Weekly Dashboard.
    See our Downloads ▼ section to view this summary now.
  • Quickly display ICNs using Filter options.

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Supply Issues KCI Medical Ltd Fluid Warming Products FSB658, FSB934, FVR85003 and FFF430 (ICN 3065)

Ref: 2025/3065 - 20 October 2025

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with Fluid Warming products from KCI Medical Ltd is now resolved.

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Supply Issues ICU Medical International Ltd Blood Gas Syringes (ICN 2722)

Ref: 2024/2722 - 10 October 2025

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Blood Gas Syringes from ICU Medical International Ltd has improved.

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Product Update Multiple Suppliers Multiple Products Across Various Frameworks (ICN 3094)

Ref: 2025/3094 - 30 September 2025

Important Customer Notice Status New Type Delisting

15,899 NPCs are affected.

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Supply Issues Unisurge International Ltd Medical Hollowware Framework Launch (ICN 2827)

Ref: 2025/2827 - 10 September 2025

Important Customer Notice Status Update Type Supply Disruption

The supply issues with Medical Hollowware products are continuing.

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Product Update Winter Preparedness 2025 / 2026 – Strengthening Our Response (ICN 3071)

Ref: 2025/3071 - 27 August 2025

Important Customer Notice Status New Type Product Update

An important update about NHS Supply Chain's winter planning.

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Supply Issues Vygon UK Ltd Multiple Products Across Various Frameworks (ICN 3107)

Ref: 2025/3107 - 22 October 2025

Important Customer Notice Status Update Type Supply Disruption

The supply issue with multiple products across various frameworks from Vygon UK Ltd is continuing.

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Supply Issues Vygon UK Ltd MST Introducer 2Fr FSU562 (ICN 3097)

Ref: 2025/3097 - 22 October 2025

Important Customer Notice Status Update Type Supply Disruption

The supply issue with MST Introducer products from Vygon UK Ltd is continuing.

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Supply Issues Greiner Bio-One Ltd Venous Serum Tubes KFK223 and KFK342 (ICN 2996)

Ref: 2025/2996 - 22 October 2025

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with Venous Serum Tubes from Greiner Bio-One Ltd is now resolved.

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Supply Issues Teleflex Medical Self-Retaining Catheters (ICN 2699)

Ref: 2024/2699 - 22 October 2025

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Self-Retaining Catheters from Teleflex Medical is continuing.

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Contract Update Minimally Invasive Surgery Multiple Products (ICN 3119)

Ref: 2025/3119 - 22 October 2025

Important Customer Notice Status New Type Pricing Update

There are price changes on multiple products across our Minimally Invasive Surgery framework.

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Product Update Alliance Disposables Limited Reusable Cutlery Products (ICN 3121)

Ref: 2025/3121 - 21 October 2025

Important Customer Notice Status New Type Delisting

We have taken the decision to discontinue with the following Disposable Cutlery design ranges from Alliance Disposables Limited.

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Supply Issues Johnson & Johnson Medical Ltd Laparoscopic Instruments FGS135 and FGS147 (ICN 3110)

Ref: 2025/3110 - 20 October 2025

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Laparoscopic Instruments from Johnson & Johnson Medical Ltd is continuing.

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Supply Issues KCI Medical Ltd Fluid Warming Products FSB658, FSB934, FVR85003 and FFF430 (ICN 3065)

Ref: 2025/3065 - 20 October 2025

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with Fluid Warming products from KCI Medical Ltd is now resolved.

Find out more

Supply Issues Johnson & Johnson Medical Ltd Clip Applier FFL115 (ICN 3118)

Ref: 2025/3118 - 20 October 2025

Important Customer Notice Status New Type Supply Disruption

The supplier Johnson & Johnson Medical has informed us of a supply issue with its Clip Applier.

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Contract Update NRS Healthcare Aids for Daily Living Full Product Range (ICN 3052)

Ref: 2025/3052 - 17 October 2025

Important Customer Notice Status Update Type Contractual Change

The supply issue with products on the Aids for Daily Living framework following a contractual change with NRS Healthcare (Nottingham Rehab Limited) is continuing.

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Supply Issues KCI Medical Limited (3M) Forced Air Warming Products (ICN 3093)

Ref: 2025/3093 - 17 October 2025

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Forced Air Warming products from KCI Medical Limited is continuing.

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Supply Issues Becton Dickinson UK Ltd Stock Oxford Administration Sets 2023 FKA848 (ICN 3082)

Ref: 2025/3082 - 16 October 2025

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Extension Set products from Becton Dickinson UK Ltd is continuing.

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Supply Issues Danone Nutricia Ltd (Medical) Infant Milk ABT85000 (ICN 3104)

Ref: 2025/3104 - 16 October 2025

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with Infant Milk from Danone Nutricia Ltd (Medical) is now resolved.

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Field Safety Notice GORE® ACUSEAL Vascular Graft (ICN 3114)

Ref: 2025/3114 - 16 October 2025

Important Customer Notice Status New Type Product Alert

L. Gore & Associates (Gore) issued a Field Safety Notice in August 2025 regarding the updating of the Instructions for Use (IFU) related to the GORE® ACUSEAL Vascular Graft, all catalogue numbers, following a number of reports of delamination.

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Supply Issues Johnson & Johnson Medical Limited Surgical Sutures (ICN 2341)

Ref: 2023/2341 - 16 October 2025

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Surgical Suture products on our stocked route from Johnson & Johnson Medical Ltd is continuing.

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  • ICN Weekly Dashboard

    An Excel file detailing all ICNs and the product codes on each ICN. Updated weekly.
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