In response to customer feedback, you can now:
Filter 200 recent ICNs by:
Contractual Change Delisting Product Alert Product Recall Product Update Safety Alert Supplier Update Supply DisruptionRef: 2025/3093 - 10 June 2026
Important Customer Notice Status Update Type Supply Disruption
The supply issue with forced air warming products from KCI Medical Limited is continuing.
Find out moreRef: 2026/3261 - 14 May 2026
Important Customer Notice Status Update Type Supply Disruption
Temporary switch required on Zimmer Biomet High Fatigue G.
Find out moreRef: 2025/3093 - 10 June 2026
Important Customer Notice Status Update Type Supply Disruption
The supply issue with forced air warming products from KCI Medical Limited is continuing.
Find out moreRef: 2026/3303 - 10 June 2026
Important Customer Notice Status Update Type Product Recall
Saraco Industries has issued a Follow Up Report to their Voluntary Withdrawal Notice from March 2026.
Find out moreRef: 2026/3308 - 10 June 2026
Important Customer Notice Status Resolved Type Supply Disruption
The supply issue with infant drinks from Danone Nutricia Ltd (Medical) is now resolved.
Find out moreRef: 2025/3179 - 10 June 2026
Important Customer Notice Status Update Type Supply Disruption
The supply issue with spirometers and gas sampling line products from Salter Labs UK T/A Airlife has improved.
Find out moreRef: 2026/3351 - 10 June 2026
Important Customer Notice Status Update Type Supply Disruption
The supply issue with OneStep defibrillation pads from Zoll Medical UK Ltd is continuing.
Find out moreRef: 2026/3337 - 9 June 2026
Important Customer Notice Status New Type Delisting
The supplier Johnson & Johnson Medical Ltd has informed us of a discontinuation with its bipolar scissors.
Find out moreRef: 2026/3361 - 9 June 2026
Important Customer Notice Status New Type Delisting
The supplier Johnson & Johnson has informed us of a discontinuation with its Surgiflo™ haemostat product.
Find out moreRef: 2026/3354 - 8 June 2026
Important Customer Notice Status New Type Product Recall
Steris has issued a Field Safety Notice following reports of an unusual, sulphur-like odour from four lots of NEUTRA-FLUSH™+.
Find out moreRef: 2026/3270 - 8 June 2026
Important Customer Notice Status Update Type Supply Disruption
The supply issue with pulse lavage products from Stryker UK Ltd is continuing.
Find out moreRef: 2025/3087 - 8 June 2026
Important Customer Notice Status Update Type Delisting
We are experiencing supply disruptions impacting oral nutritional products.
Find out moreRef: 2026/3336 - 8 June 2026
Important Customer Notice Status Update Type Product Update
We are aware that the pricing error with shaped pads from Ontex UK Ltd continues and could impact customer orders.
Find out moreRef: 2026/3358 - 5 June 2026
Important Customer Notice Status New Type Supply Disruption
The supplier Aymes has informed us of a supply issue with its nutritional supplement products.
Find out moreRef: 2026/3357 - 5 June 2026
Important Customer Notice Status New Type Delisting
We are rationalising the range of disposable hot cups available in our online catalogue.
Find out moreRef: 2026/3296 - 5 June 2026
Important Customer Notice Status Update Type Product Recall
On 23 March 2026 the MHRA issued a Class 2 Medicine Recall, DMRC- 38814497 regarding Hibiwash 500ml bottle 4% Chlorhexidine Gluconate Antiseptic DEC85030.
Find out moreRef: 2025/3112 - 4 June 2026
Important Customer Notice Status Update Type Supply Disruption
The supply issue with multiple Respiratory Solutions and Airway Management products from Flexicare Medical Ltd has improved.
Find out more