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Important Customer Notices (ICNs)

In response to customer feedback, you can now:

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Supply Issues KCI Medical Limited (3M) Forced Air Warming Products (ICN 3093)

Ref: 2025/3093 - 22 June 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with forced air warming products from KCI Medical Limited is continuing.

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Supply Issues Heraeus Medical Bone Cement Products (ICN 3261)

Ref: 2026/3261 - 14 May 2026

Important Customer Notice Status Update Type Supply Disruption

Temporary switch required on Zimmer Biomet High Fatigue G.

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Product Update Nationally Contracted Products (NCP)  Chlorine (ICN 3322)

Ref: 2026/3322 - 8 July 2026

Important Customer Notice Status Update Type Product Update

The supplier Guest Medical has informed us that this supply issue is now resolved.

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Supply Issues Healthium Medtech UK Ltd Software Update eDirect Products (ICN 3377)

Ref: 2026/3377 - 8 July 2026

Important Customer Notice Status Update Type Supply Disruption

The supplier Healthium Medtech UK Ltd has informed us that the SAP system migration has taken longer than expected.

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Supply Issues Vygon UK Ltd Safety Needle Blunt Fill Drawing Up with Filter FTR1923 (ICN 3363)

Ref: 2026/3363 - 8 July 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with its safety needle blunt fill drawing up from Vygon UK is continuing.

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Product Update Denroy Plastics Mask Respirator Products Summer Warehouse Closure BWG85012 and BWG85051 (ICN 3399)

Ref: 2026/3399 - 8 July 2026

Important Customer Notice Status New Type Product Update

The supplier Denroy Plastics has informed us that they are closing for their Summer Warehouse Closure in July 2026.

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Supply Issues GE Medical Systems Ltd Blood Pressure Cuffs and Support Products (ICN 3392)

Ref: 2026/3392 - 8 July 2026

Important Customer Notice Status New Type Supply Disruption

The supplier GE Medical Systems Ltd has informed us of a supply issue with its Blood Pressure Cuff Range, including Blood Pressure Cuff Single Patient Multi Use, Blood Pressure Cuff Multi Patient Use, Blood Pressure Cuff  Accessories, and Blood Pressure Cuff Pack.

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Supply Issues Becton Dickinson UK Ltd Chloraprep DMK000, MRB306 and MRB303 (ICN 3397)

Ref: 2026/3397 - 8 July 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Chloraprep products from Becton Dickinson UK Ltd is continuing.

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Field Safety Notice Saraco Industries Clinigo Wipes Contamination (ICN 3303)

Ref: 2026/3303 - 6 July 2026

Important Customer Notice Status Update Type Product Recall

The two affected products are now available to order: VEP001 and VEP003.

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Supply Issues Becton Dickinson UK Ltd Stock Oxford Extension Sets FKA848 (ICN 3367)

Ref: 2026/3367 - 6 July 2026

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with extension sets from Becton Dickinson UK Ltd is now resolved.

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Supply Issues GBUK Warehouse Closure for Annual Stock Take eDirect Products (ICN 3365)

Ref: 2026/3365 - 6 July 2026

Important Customer Notice Status Resolved Type Supplier Update

The annual stock take and ERP system update from GBUK and GS Medical Ltd is now complete.

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Supply Issues Becton Dickinson Blood Collection Needle with Holder 22G KFK518 (ICN 3344)

Ref: 2026/3344 - 3 July 2026

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with blood collection systems from Becton Dickinson is now resolved.

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Supply Issues Multiple Suppliers Swabs, Cotton Wool and Bandages (ICN 3307)

Ref: 2026/3307 - 3 July 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with swabs, cotton wool and bandages from multiple suppliers is continuing.

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Supply Issues Johnson & Johnson Medical Ltd Laparoscopic Instruments FGS135, FGS124, FGS133 and FGE9476 (ICN 3110)

Ref: 2025/3110 - 3 July 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with laparoscopic instruments from Johnson & Johnson Medical Ltd is continuing.

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Supply Issues Vernacare International Limited Vaginal Speculums FCC85803, FCC85804 and FCC85805 (ICN 3258)

Ref: 2026/3258 - 3 July 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with vaginal speculums from Vernacare International Limited is continuing.

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Supply Issues Richardson Healthcare Ltd Dressing Sheet EVH011 (ICN 3353)

Ref: 2026/3353 - 2 July 2026

Important Customer Notice Status Resolved Type Supply Disruption

The supply issues with dressing sheet products from Richardson Healthcare Ltd is now resolved.

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Supply Issues Intersurgical Ltd Mapleson F Breathing System FDB034 (ICN 3350)

Ref: 2026/3350 - 2 July 2026

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with Mapleson F Breathing System from Intersurgical is now resolved.

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    An Excel file detailing all ICNs and the product codes on each ICN. Updated weekly.
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