In response to customer feedback, you can now:
Filter 221 recent ICNs by:
Contractual Change Delisting Pricing Update Product Alert Product Recall Product Update Safety Alert Supplier Update Supply DisruptionRef: 2025/3071 - 31 October 2025
Important Customer Notice Status Update Type Product Update
We continue to engage with suppliers to implement our robust plans to support winter preparedness.
Find out moreRef: 2025/3148 - 18 November 2025
Important Customer Notice Status New Type Delisting
The supplier G&N Laboratory has informed us of a product update with its Polypropylene Sharps Containers.
Find out moreRef: 2025/3137 - 18 November 2025
Important Customer Notice Status Update Type Supply Disruption
The supply issue with Non-Woven Island Adhesive Dressing products from Paul Hartmann Ltd is continuing.
Find out moreRef: 2025/2937 - 18 November 2025
Important Customer Notice Status Update Type Product Recall
The root cause was identified as trace calcium which interacted with the gluconate present in the formulation to form insoluble calcium gluconate, which crystallised out of solution under storage conditions.
Find out moreRef: 2025/2947 - 18 November 2025
Important Customer Notice Status Update Type Supply Disruption
The supply issue with Defibrillation Pads from Zoll Medical UK Ltd is continuing.
Find out moreRef: 2025/3117 - 18 November 2025
Important Customer Notice Status Update Type Supply Disruption
The supply issue with Recording Paper from Nissha Medical Technologies Ltd Bd is continuing.
Find out moreRef: 2025/3101 - 18 November 2025
Important Customer Notice Status Update Type Product Update
Following a review of documentation provided by the supplier, progress has been made to ensure all product certification requirements are fully up to date, and many previously suppressed products are now visible and available.
Find out moreRef: 2025/3150 - 17 November 2025
Important Customer Notice Status New Type Supply Disruption
The supplier Becton Dickinson Uk Ltd Stock Oxford has informed us of a supply issue with its Administration Set.
Find out moreRef: 2025/3132 - 17 November 2025
Important Customer Notice Status Update Type Supply Disruption
The supply issue with Gas Sampling Line products from Salter Labs is continuing.
Find out moreRef: 2024/2699 - 17 November 2025
Important Customer Notice Status Update Type Supply Disruption
The supply issue with Self-Retaining Catheters from Teleflex Medical is continuing.
Find out moreRef: 2025/3149 - 17 November 2025
Important Customer Notice Status New Type Product Alert
Rocket Medical have issued a Field Safety Notice informing of an update to the Instructions for Use (IFU) (ZDOCK180) for affected Rocket Seldinger Chest Drain Kits.
Find out moreRef: 2025/2975 - 14 November 2025
Important Customer Notice Status Update Type Supply Disruption
The supply issue with Paediatric Aerosol Mask products from Intersurgical Ltd is continuing.
Find out moreRef: 2025/3147 - 14 November 2025
Important Customer Notice Status New Type Delisting
The supplier GE Medical Systems Ltd has informed us of a discontinuation with its Blood Pressure Cuff Single Patient Multi Use products.
Find out moreRef: 2025/3092 - 14 November 2025
Important Customer Notice Status Resolved Type Supply Disruption
The supply issue with Airway Adaptor for Capnography ETC02 Single Patient Use from Philips Electronics UK Ltd is now resolved.
Find out moreRef: 2025/3124 - 14 November 2025
Important Customer Notice Status Update Type Supply Disruption
The supply issue with Skin Disinfectant Licensed Medicines from Gama Healthcare Ltd is continuing.
Find out moreRef: 2025/3115 - 14 November 2025
Important Customer Notice Status Resolved Type Supply Disruption
The supply issue with Triple Lumen Dialysis Central Venous Catheter products from Vygon UK Ltd is now resolved.
Find out more