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Important Customer Notices (ICNs)

In response to customer feedback, you can now:

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Supply Issues Heraeus Medical Bone Cement Products (ICN 3261)

Ref: 2026/3261 - 14 May 2026

Important Customer Notice Status Update Type Supply Disruption

Temporary switch required on Zimmer Biomet High Fatigue G.

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Supply Issues Hunts Food Group Ltd Cereal Breakfast Products AEB85002 and ADF85000 (ICN 3185)

Ref: 2025/3185 - 1 June 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with cereal breakfast products from Hunts Food Group Ltd is continuing.

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Supply Issues Salter Labs UK T/A Airlife Spirometer and Gas Sampling Products (ICN 3179)

Ref: 2025/3179 - 1 June 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with spirometers and gas sampling line products from Salter Labs UK T/A Airlife is continuing.

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Supply Issues Advanced Medical Solutions Tissue Adhesives FVF009 (ICN 3323)

Ref: 2026/3323 - 1 June 2026

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with tissue adhesives from Advanced Medical Solutions is now resolved.

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Supply Issues Pasante Healthcare Non-Sterile Lubricants FTM221 (ICN 3321)

Ref: 2026/3321 - 1 June 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with non-sterile lubricants from Pasante Healthcare has improved.

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Product Update Teleflex Medical UK Self-Retaining Catheter (Foley) 2-Way PTFE Coated Latex Sizes 12Ch to 22Ch (ICN 3267)

Ref: 2026/3267 - 29 May 2026

Important Customer Notice Status Update Type Delisting

The discontinuation with self-retaining (Foley) 2-Way PTFE coated latex catheters from Teleflex Medical UK is continuing.

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Supply Issues Richardson Healthcare Ltd Single Use Tourniquet Adult Pull Through FWJ062 (ICN 3293)

Ref: 2026/3293 - 29 May 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with single use tourniquet adult pull through from Richardson Healthcare Ltd is continuing.

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Product Update Armstrong Medical Ltd CPAP Bonnets (ICN 3347)

Ref: 2026/3347 - 29 May 2026

Important Customer Notice Status New Type Delisting

The supplier Armstrong Medical Ltd has informed us of a discontinuation with its CPAP bonnets.

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Supply Issues Redland embh Group Limited Newcastle Urine Collection Pack FSW1451 (ICN 3310)

Ref: 2026/3310 - 29 May 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Newcastle urine collection pack from Redland embh Group is continuing.

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Supply Issues KCI Medical Limited (3M) Forced Air Warming Products (ICN 3093)

Ref: 2025/3093 - 29 May 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with forced air warming products from KCI Medical Limited is continuing.

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Product Update Polyco Healthline 6N Examination Gloves GN91 Notice of Alternative (ICN 3348)

Ref: 2026/3348 - 29 May 2026

Important Customer Notice Status New Type Product Update

This ICN is to inform of a change of products via our stocked route for Polyco 6N examination gloves. Due to current availability some sizes of the Polyco GN91 range will be replaced by the Polyco GN90 range via our stocked route.

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Supply Issues Greiner Bio-One Ltd Blood Collection Products Regulatory Inform (ICN 2802)

Ref: 2025/2802 - 28 May 2026

Important Customer Notice Status Update Type Supplier Update

The derogation with blood collection products from Greiner Bio-One is continuing.

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Supply Issues Baxter Healthcare Limited Administration Sets for Pump and Gravity Colleague Pumps FSB998 (ICN 3241)

Ref: 2026/3241 - 28 May 2026

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with administration sets for pump and gravity Colleague pumps from Baxter Healthcare Limited is now resolved.

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Supply Issues Olympus Keymed Ltd Energy Devices (ICN 3171)

Ref: 2025/3171 - 28 May 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with energy devices from Olympus Keymed Ltd is continuing.

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Field Safety Notice Kimal Namic White Star Handle Manifolds and Namic Rotating Adaptor Syringes (ICN 3326)

Ref: 2026/3326 - 28 May 2026

Important Customer Notice Status Update Type Product Recall

NHS England has also issued a communication dated 23 April 2026, publication reference: PRN02516.

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Supply Issues Cellpath Microscope Slide KTH110 (ICN 3343)

Ref: 2026/3343 - 28 May 2026

Important Customer Notice Status New Type Supply Disruption

The supplier Cellpath has informed us of a supply issue with its microscope slide.

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    An Excel file detailing all ICNs and the product codes on each ICN. Updated weekly.
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