In response to customer feedback, you can now:
Filter 193 recent ICNs by:
Contractual Change Delisting Product Alert Product Recall Product Update Safety Alert Supplier Update Supply Disruption Supply IssuesRef: 2026/3289 - 6 May 2026
Important Customer Notice Status Update Type Supplier Update
Stryker’s supply, manufacturing, and operational capabilities are now fully back to business as usual.
Find out moreRef: 2026/3261 - 29 April 2026
Important Customer Notice Status Update Type Supply Disruption
Heraeus Medical has confirmed it has fully resumed production of pouch bone cements at its main site after resolving a technical machine failure that temporarily limited manufacturing.
Find out moreRef: 2026/3258 - 13 May 2026
Important Customer Notice Status Update Type Supply Disruption
The supply issue with vaginal speculums from Vernacare International Limited is continuing.
Find out moreRef: 2026/3308 - 13 May 2026
Important Customer Notice Status Update Type Supply Disruption
The supply issue with infant drinks from Danone Nutricia Ltd (Medical) is continuing.
Find out moreRef: 2025/3112 - 13 May 2026
Important Customer Notice Status Update Type Supply Disruption
The supply issue with multiple Respiratory Solutions and Airway Management products from Flexicare Medical Ltd has improved.
Find out moreRef: 2025/3185 - 13 May 2026
Important Customer Notice Status Update Type Supply Disruption
The supply issue with cereal breakfast products from Hunts Food Group Ltd is continuing.
Find out moreRef: 2026/3333 - 13 May 2026
Important Customer Notice Status New Type Product Recall
Poly Medicure has issued a Field Safety Notice following reports of leakage of the Fannin IV Fluid Infusion Set during use. The leakage was observed at the junction between the Back Check Valve (BCV) and stopcock of the extension line.
Find out moreRef: 2026/3315 - 12 May 2026
Important Customer Notice Status Resolved Type Supply Disruption
The supply issue with safety blood collection sets from Becton Dickinson UK Ltd is now resolved.
Find out moreRef: 2026/3324 - 12 May 2026
Important Customer Notice Status Update Type Contractual Change
The supply issue with energy devices within our Minimally Invasive Surgery framework due to a contractual change is continuing.
Find out moreRef: 2025/3110 - 12 May 2026
Important Customer Notice Status Update Type Supply Disruption
The supply issue with laparoscopic instruments from Johnson & Johnson Medical Ltd is continuing.
Find out moreRef: 2025/3118 - 12 May 2026
Important Customer Notice Status Update Type Supply Disruption
The supply issue with clip applier products from Johnson & Johnson Medical Ltd has improved.
Find out moreRef: 2025/3023 - 12 May 2026
Important Customer Notice Status Update Type Supply Disruption
The supply issue with surgical stapling products from Johnson & Johnson Medical Ltd is continuing.
Find out moreRef: 2026/3275 - 11 May 2026
Important Customer Notice Status Resolved Type Supply Disruption
The supply issue with blood collection sets from GBUK Healthcare is now resolved.
Find out moreRef: 2026/3332 - 7 May 2026
Important Customer Notice Status New Type Supply Disruption
The supplier Spentex BCA Ltd has informed us they will be closed due to fixture upgrades and unable to receive or process orders from 10 July to 17 July 2026 inclusive.
Find out moreRef: 2026/3298 - 7 May 2026
Important Customer Notice Status Update Type Delisting
From 1 June 2026, we will move to supplying non-maceratable, plastic-free dry wipes made from 100% viscose, in addition to our incumbent airlaid maceratable dry wipes.
Find out moreRef: 2026/3331 - 7 May 2026
Important Customer Notice Status New Type Supply Disruption
The supplier Fannin UK Ltd has informed us of a supply issue with its Vacsax suction liners.
Find out moreRef: 2026/3314 - 7 May 2026
Important Customer Notice Status New Type Product Recall
Teleflex Arrow has issued a precautionary Field Safety Notice EIF-000605, recalling a number of Arrow Haemodialysis Kits and Sets.
Find out more