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Important Customer Notices (ICNs)

In response to customer feedback, you can now:

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Supplier Update Boston Scientific Cyber Attack  (ICN 3464)

Ref: 2026/3464 - 7 September 2026

Important Customer Notice Status Update Type Supply Disruption

Boston Scientific has resumed manufacturing across most facilities globally, with additional capabilities continuing to come online.

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Supply Issues KCI Medical Limited (3M) Forced Air Warming Blanket FDB85434 (ICN 3093)

Ref: 2025/3093 - 13 August 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with forced air warming products from KCI Medical Limited has improved.

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Supply Issues Heraeus Medical Bone Cement Products (ICN 3261)

Ref: 2026/3261 - 5 August 2026

Important Customer Notice Status Update Type Supply Disruption

Heraeus continues to reintroduce their products back into the UK market in a phased way that ensures continuity of supply.

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Supply Issues 2SAN Examination Gloves FTE86407, FTE86408, FTE86406 and FTE86409 (ICN 3468)

Ref: 2026/3468 - 7 September 2026

Important Customer Notice Status New Type Supply Disruption

The supplier 2San has informed us of a supply issue with its examination gloves.

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Supplier Update Boston Scientific Cyber Attack  (ICN 3464)

Ref: 2026/3464 - 7 September 2026

Important Customer Notice Status Update Type Supply Disruption

Boston Scientific has resumed manufacturing across most facilities globally, with additional capabilities continuing to come online.

Find out more

Supply Issues Pennine Yanuker Suction Tubes FDR686, FDH864, FWP437 and FWP084 (ICN 3380)

Ref: 2026/3380 - 7 September 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Yankauer suction tubes from Pennine Healthcare is continuing.

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Field Safety Notice Johnson & Johnson Gynecare TVT Exact® EIR075 (ICN 3430)

Ref: 2026/3430 - 7 September 2026

Important Customer Notice Status Update Type Product Recall

EIR075 remains suspended and unavailable to order.

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Supply Issues Cardinal Health UK Ltd Anti-Embolism Stockings Multiple Products (ICN 3441)

Ref: 2026/3441 - 7 September 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with anti-embolism stocking products from Cardinal Health UK has improved.

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Supply Issues Multiple Suppliers Perfusion Cannulas (ICN 3338)

Ref: 2026/3338 - 7 September 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with perfusion cannulas from multiple suppliers is continuing.

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Contract Update Multiple Frameworks (ICN 3390)

Ref: 2026/3390 - 4 September 2026

Important Customer Notice Status Update Type Pricing Update

The contractual change on Maternity, Obstetrics, Gynaecology and Sexual Health Products, Urology and Bowel Management is continuing.

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Contract Update Suction Liners (ICN 3388)

Ref: 2026/3388 - 4 September 2026

Important Customer Notice Status Update Type Pricing Update

The contractual change on suction liners is continuing.

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Safety Alert Alliance Disposables Ltd Utopia Reusable Fork Dessert 18/0 Stainless Steel UJZ1151 (ICN 3443)

Ref: 2026/3443 - 4 September 2026

Important Customer Notice Status Update Type Safety Alert

Alliance Disposables and manufacturer Steelite-Utopia have completed extensive investigations and stock checks following reports of metallic remnants being found between the tines of a small number of forks.

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Supply Issues MedScience Distribution Ltd Single Use Virgin Plastic Medicine Pot 60ml FBF85168 (ICN 3469)

Ref: 2026/3469 - 4 September 2026

Important Customer Notice Status New Type Supply Disruption

The supplier MedScience Distribution Ltd has informed us of a supply issue with its single use virgin plastic medicine pot.

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Supply Issues Baxter Healthcare Ltd Bladder Irrigation Set FTK648 (ICN 3437)

Ref: 2026/3437 - 4 September 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with bladder irrigation set from Baxter Healthcare is continuing.

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Supply Issues Medline Sterile Surgical Gowns and Drapes (ICN 3223)

Ref: 2026/3223 - 4 September 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with drapes and gowns from Medline has improved.

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Supply Issues ICU Medical International Ltd Administration Set FVR85218 (ICN 3436)

Ref: 2026/3436 - 4 September 2026

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with administration set from ICU Medical International is now resolved.

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Supply Issues Stryker UK Ltd Pulse Lavage Products (ICN 3270)

Ref: 2026/3270 - 3 September 2026

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with pulse lavage products from Stryker UK Ltd is now resolved.

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Supply Issues Aymes Nutritional Supplements ABX978 and ABX979 (ICN 3358)

Ref: 2026/3358 - 3 September 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with nutritional supplements from Aymes has improved.

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