In response to customer feedback, you can now:
Filter 227 recent ICNs by:
Contractual Change Delisting Pricing Update Product Alert Product Recall Product Update Safety Alert Supplier Update Supply DisruptionRef: 2025/3071 - 15 December 2025
Important Customer Notice Status Update Type Product Update
We are committed to providing timely updates via this ICN and through regular panels, including the Resilience and Service Support call.
Find out moreRef: 2025/3164 - 2 December 2025
Important Customer Notice Status New Type Product Update
Our suppliers have provided us with information regarding closures over the festive period for eDirect products.
Find out moreRef: 2025/3112 - 24 December 2025
Important Customer Notice Status Update Type Supply Disruption
The supply issue multiple Respiratory Solutions products from Flexicare Medical Ltd is continuing.
Find out moreRef: 2025/3200 - 24 December 2025
Important Customer Notice Status New Type Supply Disruption
The supplier Vygon UK Ltd has informed us of a supply issue with its Safety Needle Blunt Fill.
Find out moreRef: 2025/3201 - 24 December 2025
Important Customer Notice Status New Type Supply Disruption
The supplier Alliance Disposables Ltd has informed us of a supply issue with its Kenco Branded Disposable Hot Cup.
Find out moreRef: 2025/3197 - 23 December 2025
Important Customer Notice Status New Type Supply Disruption
The supplier Danone Nutricia Ltd (Medical) has informed us of a supply issue with its Infant Drink products.
Find out moreRef: 2025/3141 - 23 December 2025
Important Customer Notice Status Update Type Supply Disruption
The supply issue with Surgical Stapling products from Medtronic is continuing.
Find out moreRef: 2025/2947 - 23 December 2025
Important Customer Notice Status Update Type Supply Disruption
The supply issue with Defibrillation Pads from Zoll Medical UK Ltd is continuing.
Find out moreRef: 2025/3194 - 23 December 2025
Important Customer Notice Status Update Type Supply Disruption
The supply issue with Transwarmer Infant Warming Device from Draegar Medical is continuing.
Find out moreRef: 2025/2975 - 23 December 2025
Important Customer Notice Status Update Type Supply Disruption
The supply issue with Facemask Anaesthetic and Paediatric Aerosol Mask products from Intersurgical Ltd is continuing.
Find out moreRef: 2025/3199 - 22 December 2025
Important Customer Notice Status New Type Supply Disruption
The supplier Nissha Medical Technologies has informed us of a supply issue with its Abdominal Belt.
Find out moreRef: 2025/3173 - 22 December 2025
Important Customer Notice Status Update Type Supply Disruption
The supply issue with Continence Care products from Forma-Care UK Ltd has improved.
Find out moreRef: 2025/3107 - 22 December 2025
Important Customer Notice Status Update Type Supply Disruption
The supply issue with multiple products across various frameworks from Vygon UK Ltd is continuing.
Find out moreRef: 2025/3167 - 22 December 2025
Important Customer Notice Status Update Type Supply Disruption
The supply issue with Vaginal Speculum from Vernacare International Limited is continuing.
Find out moreRef: 2025/3193 - 19 December 2025
Important Customer Notice Status New Type Supply Disruption
The supplier Danone Nutricia Ltd (Medical) has informed us of a supply issue with its Oral Nutritional Supplement.
Find out moreRef: 2024/2699 - 19 December 2025
Important Customer Notice Status Update Type Supply Disruption
The supply issue with Self-Retaining Catheters and Intermittent Catheters from Teleflex Medical is continuing.
Find out moreRef: 2025/3196 - 19 December 2025
Important Customer Notice Status New Type Product Update
The supplier GBUK Healthcare has informed us of a product update with its Prefilled Syringe Externally Sterile products.
Find out more