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Important Customer Notices (ICNs)

In response to customer feedback, you can now:

  • Access more information on which products are listed on each ICN in the new ICN Weekly Dashboard.
    See our Downloads ▼ section to view this summary now.
  • Quickly display ICNs using Filter options.

Featured

Supply Issues Unisurge International Ltd Medical Hollowware Framework Launch (ICN 2827)

Ref: 2025/2827 - 16 June 2025

Important Customer Notice Status Update Type Supply Disruption

The supply issue with the alternative for delisted product FTP000 has now been resolved.

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Supply Issues ICU Medical International Ltd Blood Gas Syringes (ICN 2722)

Ref: 2024/2722 - 11 June 2025

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Blood Gas Syringes from ICU Medical International Ltd is continuing.

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Supply Issues Johnson & Johnson Medical Ltd Needle Veress Instruments FGE3233 and FGE3234 (ICN 3010)

Ref: 2025/3010 - 1 July 2025

Important Customer Notice Status New Type Supply Disruption

The supplier Johnson & Johnson has informed us of a supply issue with its Veress needle products.

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Product Alert Terumo UK Ltd Safety Hypodermic Needle 23G FTR3012 (ICN 3009)

Ref: 2025/3009 - 1 July 2025

Important Customer Notice Status New Type Product Alert

NHS Supply Chain has made the decision to suspend one product from Terumo UK Ltd whilst we explore a potential issue.

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Product Update Multiple Suppliers Sexual Health IUD Products Notice of Alternative (ICN 2920)

Ref: 2025/2920 - 1 July 2025

Important Customer Notice Status Resolved Type Delisting

The discontinuation with Sexual Health IUD products from Durbin PLC and Parburch Medical is now resolved.

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Supply Issues Eximex UK Ltd Bag Specimen Adhesive Seal KFD268 (ICN 2828)

Ref: 2025/2828 - 1 July 2025

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with Bag Specimen Adhesive Seal from Enimex UK Ltd is now resolved.

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Supply Issues Pajunk UK Medical Products Ltd NRFit Spinal Needles (ICN 2912)

Ref: 2025/2912 - 1 July 2025

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with NRFit Spinal Needles from Pajunk UK Medical Products Ltd is now resolved.

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Field Safety Notice Philips Visions PV.014P, PV.014P RX and PV.018 Digital IVUS Catheters Instructions for Use (IFU) Precaution Update (ICN 3008)

Ref: 2025/3008 - 1 July 2025

Important Customer Notice Status New Type Product Alert

Philips has issued a Field Safety Notice to advise of an update to the Instructions for Use (IFU), for Visions PV.014P, PV.014P RX and PV.018 Digital IVUS Catheters.

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Supply Issues PFM Medical Safety Vascular Access Needles (ICN 2910)

Ref: 2025/2910 - 30 June 2025

Important Customer Notice Status Resolved Type Supply Disruption

PFM Medical has informed us that the supply issue with its Vascular Access Needles will not be resolved until Q4 of 2025.

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Supply Issues Rocialle Universal Pack EVS86129 (ICN 3007)

Ref: 2025/3007 - 30 June 2025

Important Customer Notice Status New Type Supply Disruption

The supplier Rocialle has informed us of a supply issue with its Universal Pack products.

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Supply Issues Vygon UK Ltd Y Extension Set Polyethylene Lined PVC FSB1360 (ICN 2972)

Ref: 2025/2972 - 27 June 2025

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with Extension Set products from Vygon UK Ltd is now resolved.

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Product Update Babease Foods Ltd Infant Meals (ICN 3003)

Ref: 2025/3003 - 27 June 2025

Important Customer Notice Status New Type Delisting

The supplier Babease Foods Ltd has informed us of a discontinuation with its Infant Meal range of products.

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Field Safety Notice Medline Sterile Surgical Procedure Drapes and Sterile Drape Packs (ICN 3000)

Ref: 2025/3000 - 27 June 2025

Important Customer Notice Status New Type Product Recall

Medline has issued a Field Safety Notice recalling specific lot numbers of surgical drapes and drape packs following a visual inspection finding a small hole near the seal of the header bag pouch, close to the Tyvek portion of the pouch.

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Supply Issues Ebrington Medical Non-Sterile Ultrasound Gel FDK1429 (ICN 2704)

Ref: 2024/2704 - 27 June 2025

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Non-Sterile Ultrasound Gel from Ebrington Medical is continuing.

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Supply Issues Essity UK Limited Continence Care Products CFP213 (ICN 2860)

Ref: 2025/2860 - 27 June 2025

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with Continence Care products from Essity UK Limited is now resolved.

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Product Update Intersurgical Ltd Breathing Filter FTC127 (ICN 3004)

Ref: 2025/3004 - 27 June 2025

Important Customer Notice Status Update Type Product Update

While FTC127 has been updated, the product code remains unchanged.

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Supply Issues PTP Healthcare Ltd Patient Grooming Products MTF85008 (ICN 2899)

Ref: 2025/2899 - 26 June 2025

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Patient Grooming products from PTP Healthcare Ltd has improved.

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  • ICN Weekly Dashboard

    An Excel file detailing all ICNs and the product codes on each ICN. Updated weekly.
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