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Important Customer Notices (ICNs)

In response to customer feedback, you can now:

  • Access more information on which products are listed on each ICN in the new ICN Weekly Dashboard.
    See our Downloads ▼ section to view this summary now.
  • Quickly display ICNs using Filter options.

Supply Issues ICU Medical International Ltd Blood Gas Syringes FWC199 (ICN 2722)

Ref: 2024/2722 - 15 April 2026

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with blood gas syringes from ICU Medical International Ltd is now resolved.

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Supply Issues Vygon UK Ltd Stopcock Sterile FVK157 (ICN 3234)

Ref: 2026/3234 - 15 April 2026

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with stopcock sterile products from Vygon UK Ltd is now resolved.

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Supply Issues KCI Medical Limited Needlefree Disinfection Cap FSW1634 (ICN 3111)

Ref: 2025/3111 - 15 April 2026

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with needlefree disinfection caps from KCI Medical Limited is now resolved.

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Supply Issues Forma-Care (UK) Ltd Belted Pad CFP85091 (ICN 3274)

Ref: 2026/3274 - 14 April 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with belted pad products from Forma-Care (UK) Ltd is continuing.

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Supply Issues Intersurgical Ltd Catheter Mount FDE082 (ICN 3300)

Ref: 2026/3300 - 14 April 2026

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with catheter mounts from Intersurgical Ltd is now resolved.

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Supply Issues Laborie Medical Technologies UK Ltd Vacuum Assisted Device FFK019 (ICN 3294)

Ref: 2026/3294 - 14 April 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with vacuum assisted devices from Laborie Medical Technologies UK Ltd is continuing.

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Supply Issues KCI Medical Ltd Fluid Warming Product FSB656 (ICN 3302)

Ref: 2026/3302 - 14 April 2026

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with fluid warming products from KCI Medical Limited is now resolved.

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Supply Issues Redland embh Group Limited Newcastle Urine Collection Pack FSW1451 (ICN 3310)

Ref: 2026/3310 - 14 April 2026

Important Customer Notice Status New Type Supply Disruption

The supplier Redland embh Group Limited has informed us of a supply issue with its Newcastle urine collection pack.

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Supply Issues Greiner Bio-One Ltd Safety Blood Collection Sets and Venous Tubes KFK332 and KFK852 (ICN 3264)

Ref: 2026/3264 - 13 April 2026

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with safety blood collection sets and venous tubes from Greiner Bio-One Ltd is now resolved.

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Supply Issues ICU Medical International Ltd Endotracheal Tubes with Murphy Eye Products (ICN 3066)

Ref: 2025/3066 - 13 April 2026

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with endotracheal tubes with murphy eye from ICU Medical International Ltd is now resolved.

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Supply Issues Intersurgical Ltd Breathing Circuit FDC033 (ICN 3309)

Ref: 2026/3309 - 10 April 2026

Important Customer Notice Status New Type Supply Disruption

The supplier Intersurgical Ltd has informed us of a supply issue with its breathing circuits.

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Supply Issues Hunts Food Group Ltd Cereal Breakfast Products AEB85002 and ADF85000 (ICN 3185)

Ref: 2025/3185 - 10 April 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Cereal Breakfast products from Hunts Food Group Ltd is continuing.

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Supply Issues Danone Nutricia Ltd (Medical) Infant Drinks ABT740 (ICN 3308)

Ref: 2026/3308 - 10 April 2026

Important Customer Notice Status New Type Supply Disruption

The supplier Danone Nutricia Ltd (Medical) has informed us of a supply issue with its infant drinks.

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Supply Issues KCI Medical Ltd Barrier Film ELY040 (ICN 3268)

Ref: 2026/3268 - 10 April 2026

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with barrier film from KCI Medical Limited is now resolved.

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Supply Issues Vygon UK Ltd Intravenous Accessories FSB031 (ICN 3271)

Ref: 2026/3271 - 8 April 2026

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with Intravenous Accessories from Vygon UK Ltd is now resolved.

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  • ICN Weekly Dashboard

    An Excel file detailing all ICNs and the product codes on each ICN. Updated weekly.
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