In response to customer feedback, you can now:
Filter 218 recent ICNs by:
Contractual Change Delisting Pricing Update Product Alert Product Recall Product Update Safety Alert Supplier Update Supply Disruption Supply IssuesRef: 2026/3294 - 16 March 2026
Important Customer Notice Status New Type Supply Disruption
The supplier Laborie Medical Technologies UK Ltd has informed us of a supply issue with its vacuum assisted device with traction force indicator.
Find out moreRef: 2026/3223 - 16 March 2026
Important Customer Notice Status Update Type Supply Disruption
We remain in regular discussions with Medline and alternative suppliers about their stock availability, with a focus on bringing the maximum number of products back into stock as quickly as possible.
Find out moreRef: 2026/3293 - 16 March 2026
Important Customer Notice Status New Type Supply Disruption
The supplier Richardson Healthcare Ltd has informed us of a supply issue with its Single Use Tourniquet.
Find out moreRef: 2025/3137 - 13 March 2026
Important Customer Notice Status Resolved Type Supply Disruption
The supply issue with Non-Woven Island Adhesive Dressings from Paul Hartmann Ltd is now resolved.
Find out moreRef: 2025/3052 - 13 March 2026
Important Customer Notice Status Resolved Type Contractual Change
The supply issue with products on the Aids for Daily Living framework following a contractual change with NRS-UK (formally NRS Healthcare) is now resolved.
Find out moreRef: 2026/3287 - 13 March 2026
Important Customer Notice Status New Type Product Alert
Terumo issued Field Safety Notice FSN2025-003 in December 2025 following customer feedback regarding expiry dates on certain device ranges. Further investigation which included a100% verification check of each MDR device labelling confirmed a deficiency in the shelf life.
Find out moreRef: 2026/3286 - 13 March 2026
Important Customer Notice Status New Type Delisting
The supplier Diversey Ltd has informed us of a discontinuation with its chlorine products.
Find out moreRef: 2026/3288 - 12 March 2026
Important Customer Notice Status New Type Supplier Update
The supplier Owen Mumford Ltd has informed us of its warehouse closure due to their annual stock take.
Find out moreRef: 2026/3233 - 12 March 2026
Important Customer Notice Status Update Type Supply Disruption
The supply issue with Gas Monitoring Accessories and Adaptor products from GE Medical Systems Ltd is continuing.
Find out moreRef: 2926/3251 - 12 March 2026
Important Customer Notice Status Update Type Supply Disruption
The supply issue with Biopsy Needles from Becton Dickinson UK Ltd has improved.
Find out moreRef: 2026/3276 - 12 March 2026
Important Customer Notice Status New Type Supply Disruption
The supplier Advita Ortho (Exactech) Ltd has informed us of a supply issue with its shoulder arthroplasty product range.
Find out moreRef: 2026/3273 - 11 March 2026
Important Customer Notice Status New Type Delisting
We have identified that a number of Praxis Medical Ltd products on the Orthotic Services, Immobilisation Services and Associated Products framework do not have current MHRA registration for the UK market, so we are delisting various product ranges.
Find out moreRef: 2026/3277 - 11 March 2026
Important Customer Notice Status New Type Product Recall
Cook Medical has issued Field Safety Notice FSN (FSCA Ref: 2026FA0001) having identified a number of products, listed in ‘Attachment 1 - Product Information Table’ have been labelled with expiration dates that exceed the true shelf life.
Find out moreRef: 2026/3284 - 11 March 2026
Important Customer Notice Status New Type Supplier Update
The supplier Gama Healthcare Ltd has informed us of a warehouse closure due to their annual stock take.
Find out moreRef: 2026/3279 - 11 March 2026
Important Customer Notice Status New Type Product Alert
Rocket Medical has issued a Field Safety Notice CUST-OCC665 Revision 2 dated 6 March 2026. This updates their Field Safety Notice GB-MF-000025375, released in November 2023.
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