In response to customer feedback, you can now:
Filter 197 recent ICNs by:
Contractual Change Delisting Product Alert Product Recall Product Update Safety Alert Supplier Update Supply DisruptionRef: 2026/3322 - 5 May 2026
Important Customer Notice Status New Type Product Update
This Nationally Contracted Product (NCP) has been introduced to rationalise the chlorine product range and deliver cost savings for NHS trusts. The activity supports improved value, reduced variation, and a more resilient supply base across the NHS.
Find out moreRef: 2026/3233 - 29 April 2026
Important Customer Notice Status Update Type Supply Disruption
The supply issue with gas monitoring accessories and adaptor products from GE Medical Systems Ltd is continuing.
Find out moreRef: 2025/3160 - 29 April 2026
Important Customer Notice Status Resolved Type Supply Disruption
The supply issue with bedliner covers from Vernacare International Limited is now resolved.
Find out moreRef: 2026/3241 - 28 April 2026
Important Customer Notice Status Update Type Supply Disruption
The supply issue with administration sets for pump and gravity Colleague pumps from Baxter Healthcare Limited is continuing.
Find out moreRef: 2025/2869 - 27 April 2026
Important Customer Notice Status Resolved Type Product Update
The product update due to a new range of thermal wristband cartridges from Dakota Integrated Solutions is now complete at present.
Find out moreRef: 2026/3307 - 27 April 2026
Important Customer Notice Status Update Type Supply Disruption
The supply issue with swabs, cotton wool and bandages from multiple suppliers is continuing.
Find out moreRef: 2025/3171 - 27 April 2026
Important Customer Notice Status Update Type Supply Disruption
The supply issue with energy devices from Olympus Keymed Ltd is continuing.
Find out moreRef: 2026/3323 - 27 April 2026
Important Customer Notice Status New Type Supply Disruption
The supplier Advanced Medical Solutions has informed us of a supply issue with its tissue adhesives.
Find out moreRef: 2026/3321 - 24 April 2026
Important Customer Notice Status New Type Supply Disruption
The supplier Pasante Healthcare has informed us of a supply issue with its non-sterile lubricant products.
Find out moreRef: 2026/3319 - 24 April 2026
Important Customer Notice Status New Type Supply Disruption
The supplier Central Medical Supplies Ltd (CMS) has informed us of a supply issue with its blood and fluid warming products.
Find out moreRef: 2025/3107 - 23 April 2026
Important Customer Notice Status Update Type Supply Disruption
The supply issue with central venous catheters and associated products from Vygon UK Ltd has improved.
Find out moreRef: 2025/3202 - 23 April 2026
Important Customer Notice Status Resolved Type Supply Disruption
The supply issue with introducer catheters from Vygon UK Ltd is now resolved.
Find out moreRef: 2026/3223 - 23 April 2026
Important Customer Notice Status Update Type Supply Disruption
We remain in regular discussions with Medline and alternative suppliers about their stock availability, with a focus on bringing the maximum number of products back into stock as quickly as possible.
Find out moreRef: 2026/3257 - 22 April 2026
Important Customer Notice Status Update Type Supply Disruption
The supply issue with Veress needle products from Johnson & Johnson Medical Ltd has improved.
Find out moreRef: 2026/3318 - 22 April 2026
Important Customer Notice Status New Type Supply Disruption
The supplier Becton Dickinson has informed us of a supply issue with its needlefree bag spike and vial access device products.
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