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Important Customer Notices (ICNs)

In response to customer feedback, you can now:

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Product Update Zebra Technologies Europe Ltd Firmware Upgrade Recyclable Wristband Cartridges (ICN 3061)

Ref: 2025/3061 - 27 August 2025

Important Customer Notice Status New Type Supplier Update

Zebra Technologies Europe Ltd have issued a letter regarding a growing concern over the new Recyclable Wristband Cartridges used with their ZD510-HC printers.

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Supply Issues Marillo Foods Ltd Canned Fruit AHG272 (ICN 2901)

Ref: 2025/2901 - 27 August 2025

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Canned Fruit products from Marillo Food is continuing.

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Supply Issues Paul Hartmann Ltd Cosmopor E Adhesive Island Dressing Products EIJ039 and EIJ041 (ICN 2803)

Ref: 2025/2803 - 27 August 2025

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with the Cosmopor E range of Adhesive Island Dressing products from Paul Hartmann Ltd is now resolved.

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Supply Issues Beaver-Visitec International Cannula Anterior Chamber FSP530 (ICN 3073)

Ref: 2025/3073 - 27 August 2025

Important Customer Notice Status New Type Supply Disruption

The supplier Beaver Visitec International has informed us of a supply issue with its Cannula – Anterior chamber products.

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Product Update Winter Preparedness 2025 / 2026 – Strengthening Our Response (ICN 3071)

Ref: 2025/3071 - 27 August 2025

Important Customer Notice Status New Type Product Update

An important update about NHS Supply Chain's winter planning.

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Supply Issues Pennine Healthcare Self-Retaining Foley Catheter Products FST951 (ICN 2965)

Ref: 2025/2965 - 22 August 2025

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with Self-Retaining Foley Catheter products from Pennine Healthcare is now resolve

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Supply Issues Interweave Textiles Single Patient Use Tubular Slide Sheet Large VTS112 (ICN 3070)

Ref: 2025/3070 - 22 August 2025

Important Customer Notice Status New Type Supply Disruption

The supplier Interweave Textiles has informed us of a supply issue with its Single Patient Use Tubular Slide Sheet Large.

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Contract Update Multiple Suppliers Examination Gloves (ICN 2571)

Ref: 2024/2571 - 22 August 2025

Important Customer Notice Status Resolved Type Contractual Change

The contractual change on Examination Gloves from multiple suppliers is now resolved.

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Supply Issues Medline Industries Ltd Water Sterile FDE115, FDE195 and FDE384 (ICN 2879)

Ref: 2025/2879 - 22 August 2025

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with Water Sterile Accessories from Medline Industries Ltd is now resolved.

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Supply Issues Medtronic Ltd Surgical Sutures FVO005, FVQ485, FVN005 and FVQ065 (ICN 2865)

Ref: 2025/2865 - 22 August 2025

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Surgical Sutures from Medtronic Ltd is continuing.

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Supply Issues Becton Dickinson UK Ltd Administration Sets FKA397 and FKA869 (ICN 2864)

Ref: 2025/2864 - 21 August 2025

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Administration Sets from Becton Dickinson UK Ltd is continuing.

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Product Update Becton Dickinson Blood Collection Sets KFK578 and KFK588 (ICN 3067)

Ref: 2025/3067 - 20 August 2025

Important Customer Notice Status New Type Delisting

The supplier Becton Dickinson has informed us of a discontinuation with its Blood Collection Sets.

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Supply Issues ICU Medical International Ltd Endotracheal Tubes with Murphy Eye Products (ICN 3066)

Ref: 2025/3066 - 20 August 2025

Important Customer Notice Status New Type Supply Disruption

The supplier ICU Medical International Limited has informed us of a supply issue with its Endotracheal Tubes with Murphy Eye products.

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Supply Issues P Mulrines and Sons Cold Beverages (ICN 2917)

Ref: 2025/2917 - 20 August 2025

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Cold Beverages from P Mulrines and Sons is continuing.

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Field Safety Notice Cook Medical Instinct Plus Endoscopic Clipping Device FAL85003 (ICN 3039)

Ref: 2025/3039 - 20 August 2025

Important Customer Notice Status New Type Product Alert

Cook Medical has issued a Field Safety Notice following reports of a malfunction that occurs when the user attempts to open the clip jaws by actuating the handle of the Instinct Plus Endoscopic Clipping Device.

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