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Important Customer Notices (ICNs)

In response to customer feedback, you can now:

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Supply Issues Richardson Healthcare Ltd Procedure Pack EVH033 (ICN 3136)

Ref: 2025/3136 - 30 October 2025

Important Customer Notice Status New Type Supply Disruption

The supplier Richardson Healthcare Ltd has informed us of a supply issue with its Procedure Packs.

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Supply Issues ICU Medical International Limited Percutaneous Sets FDF10187 (ICN 2796)

Ref: 2025/2796 - 30 October 2025

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Percutaneous Sets from ICU Medical International Limited has improved.

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Product Update Siemens Healthcare Diagnostics Ltd Blood Gas Syringe Products (ICN 3133)

Ref: 2025/3133 - 30 October 2025

Important Customer Notice Status New Type Product Update

The supplier Siemens Healthcare Diagnostics Ltd has informed us of a product update with its Blood Gas Syringe products specifically the Siemens Healthineers Atellica VTR product range.

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Supply Issues Salter Labs UK T/A Airlife Gas Sampling Line Products FDC1048 (ICN 3132)

Ref: 2025/3132 - 29 October 2025

Important Customer Notice Status New Type Supply Disruption

The supplier Salter Labs UK T/A Airlife has informed us of a supply issue with its Gas Sampling Line products.

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Supply Issues ICU Medical International Ltd Endotracheal Tubes with Murphy Eye Products (ICN 3066)

Ref: 2025/3066 - 29 October 2025

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Endotracheal Tubes with Murphy Eye products from ICU Medical International Ltd has improved.

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Supply Issues Becton Dickinson UK Ltd Stock Oxford Blood Collection Set Safety Product KFK324 (ICN 3106)

Ref: 2025/3106 - 29 October 2025

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with Blood Collection Set Safety products from Becton Dickinson UK Ltd is now resolved.

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Supply Issues Becton Dickinson UK Ltd Stock Oxford Administration Sets 2023 FKA848 (ICN 3082)

Ref: 2025/3082 - 28 October 2025

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with Extension Set products from Becton Dickinson UK Ltd is now resolved.

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Supply Issues PTP Healthcare Ltd Personal Care Products (ICN 3130)

Ref: 2025/3130 - 28 October 2025

Important Customer Notice Status New Type Supply Disruption

The supplier PTP Healthcare Ltd has informed us of a supply issue with its Personal Care products.

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Supply Issues Forma-Care UK Ltd Disposable All-In-One Pads CFQ85000 (ICN 3059)

Ref: 2025/3059 - 28 October 2025

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with Disposable All-One Pad products from Forma-Care UK Ltd is now resolved.

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Supply Issues ICU Medical International Ltd Paediatric Endotracheal Tubes FDF264, FDF265 and FDF168 (ICN 2759)

Ref: 2024/2759 - 28 October 2025

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Paediatric Endotracheal Tubes products from ICU Medical International Ltd has improved.

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Contract Update Wound Closure Products (ICN 3123)

Ref: 2025/3123 - 27 October 2025

Important Customer Notice Status New Type Pricing Update

We have been informed of a contractual change on Wound Closure products.

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Supply Issues Essity UK TENA HM Undercast Padding EPA073 (ICN 2984)

Ref: 2025/2984 - 27 October 2025

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with Undercast Padding products from Essity UK HENA TM is now resolved.

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Field Safety Notice Fisher & Paykel Healthcare AirvoTM 2 and myAirvoTM 2 Disinfection Kit User Manual Update (ICN 3127)

Ref: 2025/3127 - 24 October 2025

Important Customer Notice Status New Type Product Alert

Fisher & Paykel Healthcare have issued a Field Safety Notice informing of an update to the Disinfection Kit User Manual for Airvo 2 and myAirvo 2 devices.

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Supply Issues Vygon UK Limited Procedure Packs Standard Umbilical Placement EVS87769 (ICN 3125)

Ref: 2025/3125 - 24 October 2025

Important Customer Notice Status New Type Supply Disruption

The supplier Vygon UK Ltd has informed us of a supply issue with its Procedure Packs.

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Supply Issues Medtronic Limited Clip Applier FFL110 (ICN 3024)

Ref: 2025/3024 - 23 October 2025

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Clip Appliers from Medtronic Limited is continuing.

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    An Excel file detailing all ICNs and the product codes on each ICN. Updated weekly.
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