In response to customer feedback, you can now:
Filter 215 recent ICNs by:
Contractual Change Delisting Pricing Update Product Alert Product Recall Product Update Safety Alert Supplier Update Supply Disruption Supply IssuesRef: 2026/3292 - 17 March 2026
Important Customer Notice Status New Type Delisting
The supplier Labcold has informed us of a phased discontinuation of Pharmacy Refrigeration products.
Find out moreRef: 2025/3201 - 17 March 2026
Important Customer Notice Status Resolved Type Supply Disruption
The supply issue with Kenco Branded Disposable Hot Cup from Alliance Disposables Ltd is now resolved.
Find out moreRef: 2026/3241 - 17 March 2026
Important Customer Notice Status Update Type Supply Disruption
The supply issue with Administration Sets for Pump and Gravity Colleague Pumps from Baxter Healthcare is continuing.
Find out moreRef: 2025/3102 - 17 March 2026
Important Customer Notice Status Resolved Type Supply Disruption
The supply issue with Hearing Aid Batteries from Varta Microbattery Gmbh is now resolved.
Find out moreRef: 2025/3111 - 17 March 2026
Important Customer Notice Status Update Type Supply Disruption
The supply issue with Needlefree Disinfection Caps from KCI Medical Limited is continuing.
Find out moreRef: 2026/3281 - 17 March 2026
Important Customer Notice Status New Type Product Alert
Armstrong Medical has issued a Field Safety Notice to inform users of an identified issue associated with the APL valve used in certain Resuscitation Sets.
Find out moreRef: 2026/3294 - 16 March 2026
Important Customer Notice Status New Type Supply Disruption
The supplier Laborie Medical Technologies UK Ltd has informed us of a supply issue with its vacuum assisted device with traction force indicator.
Find out moreRef: 2026/3223 - 16 March 2026
Important Customer Notice Status Update Type Supply Disruption
We remain in regular discussions with Medline and alternative suppliers about their stock availability, with a focus on bringing the maximum number of products back into stock as quickly as possible.
Find out moreRef: 2026/3293 - 16 March 2026
Important Customer Notice Status New Type Supply Disruption
The supplier Richardson Healthcare Ltd has informed us of a supply issue with its Single Use Tourniquet.
Find out moreRef: 2025/3137 - 13 March 2026
Important Customer Notice Status Resolved Type Supply Disruption
The supply issue with Non-Woven Island Adhesive Dressings from Paul Hartmann Ltd is now resolved.
Find out moreRef: 2025/3052 - 13 March 2026
Important Customer Notice Status Resolved Type Contractual Change
The supply issue with products on the Aids for Daily Living framework following a contractual change with NRS-UK (formally NRS Healthcare) is now resolved.
Find out moreRef: 2026/3287 - 13 March 2026
Important Customer Notice Status New Type Product Alert
Terumo issued Field Safety Notice FSN2025-003 in December 2025 following customer feedback regarding expiry dates on certain device ranges. Further investigation which included a100% verification check of each MDR device labelling confirmed a deficiency in the shelf life.
Find out moreRef: 2026/3286 - 13 March 2026
Important Customer Notice Status New Type Delisting
The supplier Diversey Ltd has informed us of a discontinuation with its chlorine products.
Find out moreRef: 2026/3288 - 12 March 2026
Important Customer Notice Status New Type Supplier Update
The supplier Owen Mumford Ltd has informed us of its warehouse closure due to their annual stock take.
Find out moreRef: 2026/3233 - 12 March 2026
Important Customer Notice Status Update Type Supply Disruption
The supply issue with Gas Monitoring Accessories and Adaptor products from GE Medical Systems Ltd is continuing.
Find out more