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Important Customer Notices (ICNs)

In response to customer feedback, you can now:

  • Access more information on which products are listed on each ICN in the new ICN Weekly Dashboard.
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  • Quickly display ICNs using Filter options.

Supply Issues Pasante Healthcare Non-Sterile Lubricants FTM219 and FTM221 (ICN 3321)

Ref: 2026/3321 - 24 April 2026

Important Customer Notice Status New Type Supply Disruption

The supplier Pasante Healthcare has informed us of a supply issue with its non-sterile lubricant products.

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Supply Issues Central Medical Supplies Ltd (CMS) Blood and Fluid Warming FSB85594 (ICN 3319)

Ref: 2026/3319 - 24 April 2026

Important Customer Notice Status New Type Supply Disruption

The supplier Central Medical Supplies Ltd (CMS) has informed us of a supply issue with its blood and fluid warming products.

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Supply Issues Vygon UK Ltd Central Venous Catheters and Associated Products FSQ85328 and FSY073 (ICN 3107)

Ref: 2025/3107 - 23 April 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with central venous catheters and associated products from Vygon UK Ltd has improved.

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Supply Issues Vygon UK Ltd MST Introducer 2Fr FSU562 (ICN 3202)

Ref: 2025/3202 - 23 April 2026

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with introducer catheters from Vygon UK Ltd is now resolved.

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Supply Issues Medline Sterile Surgical Gowns and Drapes (ICN 3223)

Ref: 2026/3223 - 23 April 2026

Important Customer Notice Status Update Type Supply Disruption

We remain in regular discussions with Medline and alternative suppliers about their stock availability, with a focus on bringing the maximum number of products back into stock as quickly as possible.

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Supply Issues Johnson & Johnson Medical Ltd Veress Needle FGE3233 (ICN 3257)

Ref: 2026/3257 - 22 April 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Veress needle products from Johnson & Johnson Medical Ltd has improved.

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Supply Issues Becton Dickinson UK Ltd Stock Oxford Needlefree Bag Spike and Vial Access Device FSB399 and FSB398 (ICN 3318)

Ref: 2026/3318 - 22 April 2026

Important Customer Notice Status New Type Supply Disruption

The supplier Becton Dickinson has informed us of a supply issue with its needlefree bag spike and vial access device products.

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Product Update Walters Medical Blood Pressure Cuff Single Patient Multi Use Neonatal FFE10220, FFE10221, FFE10222, FFE10223 and FFE10224 (ICN 3226)

Ref: 2026/3226 - 22 April 2026

Important Customer Notice Status Update Type Delisting

The discontinuation with blood pressure cuffs single patient multi use neonatal products is ongoing.

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Supply Issues Exactech Ltd Shoulder Arthroplasty Products (ICN 3276)

Ref: 2026/3276 - 22 April 2026

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with shoulder arthroplasty products from Advita Ortho (Exactech) Ltd is now resolved.

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Supply Issues Terumo System Upgrade Short Term Impact to eDirect Products (ICN 3306)

Ref: 2026/3306 - 21 April 2026

Important Customer Notice Status Resolved Type Supplier Update

The system upgrade at Terumo has now been completed.

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Supply Issues Johnson & Johnson Medical Ltd Trocars FGB046, FGB048, FGB049, FGE3286 and FGB047 (ICN 3238)

Ref: 2026/3238 - 21 April 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with trocars from Johnson & Johnson Medical Ltd is continuing.

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Boston Scientific POLARx, POLARx FIT Cryoablation Balloon Catheters and SMARTFREEZE Cryoablation System Consoles (ICN 3311)

Ref: 2026/3311 - 21 April 2026

Important Customer Notice Status New Type Product Recall

Boston Scientific has issued Field Safety Notice 97251520D-FA initiating the recall of POLARx™ and POLARx™ Fit Cryoablation Balloon Catheters and POLARSHEATH™ Steerable Sheaths, and the decommissioning of SMARTFREEZE™ Cryoablation System consoles.

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Supply Issues Unisurge International Ltd Cotton Wool Balls ENU033 (ICN 3262)

Ref: 2026/3262 - 20 April 2026

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with cotton wool balls from Unisurge International Ltd is now resolved.

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Supply Issues ICU Medical International Ltd Paediatric Endotracheal Tubes FDF264, FDF265 and FDF168 (ICN 2759)

Ref: 2024/2759 - 17 April 2026

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with endotracheal tubes with Murphy eye products from ICU Medical International Ltd is now resolved.

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Supply Issues KCI Medical Limited (3M) Forced Air Warming Products VCB154, VCB070 and VCB071 (ICN 3093)

Ref: 2025/3093 - 17 April 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with forced air warming products from KCI Medical Limited is continuing.

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  • ICN Weekly Dashboard

    An Excel file detailing all ICNs and the product codes on each ICN. Updated weekly.
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