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Important Customer Notices (ICNs)

In response to customer feedback, you can now:

  • Access more information on which products are listed on each ICN in the new ICN Weekly Dashboard.
    See our Downloads ▼ section to view this summary now.
  • Quickly display ICNs using Filter options.

Supply Issues Marillo Foods Ltd Canned Fruit AHG272 (ICN 2901)

Ref: 2025/2901 - 30 September 2025

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Canned Fruit products from Marillo Foods Ltd is continuing.

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Supply Issues Swann Morton Limited Holiday Closure eDirect Products (ICN 2951)

Ref: 2025/2951 - 29 September 2025

Important Customer Notice Status Update Type Supply Disruption

The supplier Swann Morton has informed us of its supplier closures for 2025.

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Supply Issues Medtronic Ltd Sensor for Pulse Oximetry Multi Patient Use FBC034 (ICN 2964)

Ref: 2025/2964 - 29 September 2025

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with Sensor for Pulse Oximetry Multi Patient Use products from Medtronic Ltd is now resolved.

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Supply Issues Zoll Medical UK Ltd Defibrillation Pads (ICN 2947)

Ref: 2025/2947 - 29 September 2025

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Defibrillation Pads from Zoll Medical UK Ltd is continuing.

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Product Update Henry Schein Medical Blood Pressure Cuff Multi Patient Use FFF85011, FFF961, FFF964, FFF976 and FFF980 (ICN 3100)

Ref: 2025/3100 - 26 September 2025

Important Customer Notice Status New Type Delisting

The supplier Henry Schein Medical has informed us of a discontinuation with its Blood Pressure Cuff Multi Patient Use products.

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Supply Issues P Mulrines and Sons Cold Beverages AAN217 (ICN 2917)

Ref: 2025/2917 - 26 September 2025

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Cold Beverages from P Mulrines and Sons is continuing.

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Supply Issues ICU UK Medical Ltd Needlefree Bag Spike FSB1285 (ICN 3031)

Ref: 2025/3031 - 26 September 2025

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with Needlefree Bag Spikes from ICU UK Medical Ltd is now resolved.

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Product Update Lyreco 2026 Diaries and Planners (ICN 3029)

Ref: 2025/3029 - 26 September 2025

Important Customer Notice Status Update Type Product Update

The new range of 2026 Diaries and Planners from Lyreco are available to order.

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Supply Issues Johnson & Johnson Medical Ltd Needle Veress Instruments FGE3234 (ICN 3010)

Ref: 2025/3010 - 25 September 2025

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Needle Veress Instruments from Johnson & Johnson Medical Ltd has improved.

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Supply Issues Medtronic Limited Clip Applier FFL110 (ICN 3024)

Ref: 2025/3024 - 25 September 2025

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Clip Appliers from Medtronic Limited is continuing.

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Supply Issues ICU Medical International Ltd Administration Set for CADD-1 CADD-PCA and CADD-PLUS Pump FVR85218 (ICN 3011)

Ref: 2025/3011 - 25 September 2025

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Administration Sets for CADD-1 CADD-PCA and CADD-PLUS Pump from ICU Medical International Ltd is continuing.

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Supply Issues Vygon UK Ltd MST Introducer 2Fr FSU562 (ICN 3097)

Ref: 2025/3097 - 24 September 2025

Important Customer Notice Status New Type Supply Disruption

The supplier Vygon UK Ltd has informed us of a supply issue with its MST Introducer products.

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Supply Issues KCI Medical Limited Barrier Film Spray ELY040, ELY039 and ELY038 (ICN 2867)

Ref: 2025/2867 - 24 September 2025

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with Barrier Film Spray from KCI Medical Limited is now resolved.

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Supply Issues Energizer Trading Ltd Hearing Aid Battery GHD85530 (ICN 3096)

Ref: 2025/3096 - 24 September 2025

Important Customer Notice Status New Type Supply Disruption

The supplier Energizer Trading Ltd has informed us of a supply issue with its Hearing Aid Battery.

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Supply Issues KCI Medical Limited Multiple Products Across Various Frameworks (ICN 3098)

Ref: 2025/3098 - 24 September 2025

Important Customer Notice Status New Type Supply Disruption

KCI Medical Limited has reported a supply disruption due to shipping delays caused by a warehouse move, potentially affecting multiple products supplied via our online catalogue.

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  • ICN Weekly Dashboard

    An Excel file detailing all ICNs and the product codes on each ICN. Updated weekly.
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