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Important Customer Notices (ICNs)

In response to customer feedback, you can now:

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Product Update Richardson Healthcare Open Suction Catheters (ICN 3404)

Ref: 2026/3404 - 10 July 2026

Important Customer Notice Status New Type Delisting

The supplier Richardson Healthcare has informed us of a discontinuation with its open suction catheter products.

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Supply Issues Vygon UK Ltd Needlefree Connection Systems FSB730 (ICN 3375)

Ref: 2026/3375 - 9 July 2026

Important Customer Notice Status Update Type Supply Disruption

The supplier Vygon UK Ltd has informed us that the supply issue with its needlefree bag spike Bionector spike products is continuing.

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Supply Issues Johnson & Johnson Medical Ltd Laparoscopic Instruments FGS135, FGS124, FGS133 and FGE9476 (ICN 3110)

Ref: 2025/3110 - 9 July 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with laparoscopic instruments from Johnson & Johnson Medical Ltd is continuing.

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Product Update Teleflex Medical UK Self-Retaining Catheter (Foley) 2-Way PTFE Coated Latex Sizes 12Ch to 22Ch (ICN 3267)

Ref: 2026/3267 - 9 July 2026

Important Customer Notice Status Resolved Type Delisting

The discontinuation of the Self-Retaining (Foley) 2-Way PTFE Coated Latex Catheters from Teleflex Medical UK is ongoing, however we have requested all 12 products to be delisted from the catalogue.

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Supply Issues Hunts Food Group Ltd Cold Beverages Product AAC85005 (ICN 3400)

Ref: 2026/3400 - 9 July 2026

Important Customer Notice Status New Type Supply Disruption

The supplier Hunts Food Group Ltd has informed us of a supply issue with its Water Natural Still pet bottle 500ml.

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Supply Issues Flexicare Medical Ltd Multiple Respiratory Products FDD167 (ICN 3112)

Ref: 2025/3112 - 9 July 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with multiple Respiratory Solutions and Airways Management products from Flexicare Medical Ltd has improved.

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Supply Issues Medline Sterile Surgical Gowns and Drapes (ICN 3223)

Ref: 2026/3223 - 9 July 2026

Important Customer Notice Status Update Type Supply Disruption

We remain in regular discussions with Medline and alternative suppliers about their stock availability, with a focus on bringing the maximum number of products back into stock as quickly as possible.

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Product Update Nationally Contracted Products (NCP)  Chlorine (ICN 3322)

Ref: 2026/3322 - 8 July 2026

Important Customer Notice Status Resolved Type Product Update

The supplier Guest Medical has informed us that this supply issue is now resolved.

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Supply Issues GE Medical Systems Ltd Blood Pressure Cuffs and Support Products (ICN 3392)

Ref: 2026/3392 - 8 July 2026

Important Customer Notice Status New Type Supply Disruption

The supplier GE Medical Systems Ltd has informed us of a supply issue with its Blood Pressure Cuff Range.

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Field Safety Notice Saraco Industries Clinigo Wipes Contamination (ICN 3303)

Ref: 2026/3303 - 6 July 2026

Important Customer Notice Status Update Type Product Recall

The two affected products are now available to order: VEP001 and VEP003.

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Supply Issues Becton Dickinson UK Ltd Stock Oxford Extension Sets FKA848 (ICN 3367)

Ref: 2026/3367 - 6 July 2026

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with extension sets from Becton Dickinson UK Ltd is now resolved.

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Supply Issues GBUK Warehouse Closure for Annual Stock Take eDirect Products (ICN 3365)

Ref: 2026/3365 - 6 July 2026

Important Customer Notice Status Resolved Type Supplier Update

The annual stock take and ERP system update from GBUK and GS Medical Ltd is now complete.

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Supply Issues Becton Dickinson Blood Collection Needle with Holder 22G KFK518 (ICN 3344)

Ref: 2026/3344 - 3 July 2026

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with blood collection systems from Becton Dickinson is now resolved.

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Supply Issues Vernacare International Limited Vaginal Speculums FCC85803, FCC85804 and FCC85805 (ICN 3258)

Ref: 2026/3258 - 3 July 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with vaginal speculums from Vernacare International Limited is continuing.

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Supply Issues Richardson Healthcare Ltd Dressing Sheet EVH011 (ICN 3353)

Ref: 2026/3353 - 2 July 2026

Important Customer Notice Status Resolved Type Supply Disruption

The supply issues with dressing sheet products from Richardson Healthcare Ltd is now resolved.

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  • ICN Weekly Dashboard

    An Excel file detailing all ICNs and the product codes on each ICN. Updated weekly.
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