Skip to main content

Important Customer Notices (ICNs)

In response to customer feedback, you can now:

  • Access more information on which products are listed on each ICN in the new ICN Weekly Dashboard.
    See our Downloads ▼ section to view this summary now.
  • Quickly display ICNs using Filter options.

Supply Issues Henry Schein Dental Multiple Products (ICN 3058)

Ref: 2025/3058 - 15 August 2025

Important Customer Notice Status Update Type Supply Disruption

The supply issue due to a potential contractual change with Henry Schein Dental products is continuing.

Find out more

Supply Issues Zoll Medical UK Ltd Defibrillation Pads FDJ1736, FDJ8367, FDJ8385 FDJ442 and FDJ444 (ICN 2947)

Ref: 2025/2947 - 15 August 2025

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Defibrillation Pads from Zoll Medical UK Ltd is continuing.

Find out more

Supply Issues DPEK Healthcare Ltd Baby Changing Mat EXZ029 (ICN 3062)

Ref: 2025/3062 - 15 August 2025

Important Customer Notice Status New Type Supply Disruption

The supplier DPEK Healthcare Ltd has informed us of a supply issue with its Baby Changing Mat.

Find out more

Supply Issues Atos Medical Tracheostomy Tubes and Accessory Products FDF1903 and FDG1580 (ICN 2994)

Ref: 2025/2994 - 15 August 2025

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with Tracheostomy Tubes and Accessory Products is now resolved.

Find out more

Supply Issues Forma-Care UK Ltd Disposable All-In-One Pads CFQ85000 (ICN 3059)

Ref: 2025/3059 - 14 August 2025

Important Customer Notice Status New Type Supply Disruption

The supplier Forma-care UK Ltd has informed us of a supply issue with its Disposable all-in-one Pads.

Find out more

Supply Issues Becton Dickinson UK Ltd Stock Oxford Extension Sets FSB886 and FSB892 (ICN 3057)

Ref: 2025/3057 - 14 August 2025

Important Customer Notice Status New Type Supply Disruption

The supplier Becton Dickinson UK Ltd has informed us of a supply issue with Extension set PCA products.

Find out more

Supply Issues Rocialle Universal Packs EVS86129 and EVS86130 (ICN 3007)

Ref: 2025/3007 - 13 August 2025

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Universal Packs from Rocialle is continuing.

Find out more

Product Update Multiple Suppliers Surgical Mesh and Fixation Devices (ICN 3056)

Ref: 2025/3056 - 13 August 2025

Important Customer Notice Status New Type Delisting

Multiple suppliers have informed us of a discontinuation with their Mesh and Fixation Device products.

Find out more

Supply Issues Baxter Healthcare Limited Newbury01 Administration Sets FSB874 (ICN 2916)

Ref: 2025/2916 - 12 August 2025

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with Administration Sets from Baxter Healthcare is now resolved.

Find out more

Supply Issues Danone Nutricia Ltd Giving Set Accessory FBU85577 (ICN 2936)

Ref: 2025/2936 - 12 August 2025

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with Giving Set Accessory products from Danone Nutricia Ltd is now resolved.

Find out more

Supply Issues ICU Medical Tracheostomy Tubes Change of Manufacturers Codes FDF10217 and FDF10219 (ICN 2955)

Ref: 2025/2955 - 12 August 2025

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with Tracheostomy Tube products from ICU Medical is now resolved.

Find out more

Contract Update Baby Boards and Tube Filling Cannula Kwill Products (ICN 3054)

Ref: 2025/3054 - 12 August 2025

Important Customer Notice Status New Type Contractual Change

We have been informed of a contractual change on Baby Boards and Tube Filling Cannula Kwill products.

Find out more

Field Safety Notice Rocialle RSET5003 Pack Minor Op (Bronze) (ICN 3050)

Ref: 2025/3050 - 12 August 2025

Important Customer Notice Status New Type Product Recall

Rocialle has issued a Field Safety Notice withdrawing specific lot numbers of their RSET5003 Pack Minor Op (Bronze) due to a labelling error.

Find out more

Field Safety Notice Integra Sciences MediHoney® Wound and Burn Products (ICN 3049)

Ref: 2025/3049 - 12 August 2025

Important Customer Notice Status New Type Product Recall

Integra Sciences has issued a Field Safety Notice having identified packaging failures related to the MediHoney® Wound and Burn product range, which could lead to a breach in the sterile barrier.

Find out more

Field Safety Notice Baxter Healthcare Q-Link 13 Adapter Kit LikoScale and LIKO UNO 102 EE Mobile Lifts (ICN 3040)

Ref: 2025/3040 - 12 August 2025

Important Customer Notice Status New Type Product Recall

Baxter Healthcare Corporation has issued a Field Safety Notice urgently recalling the Q-Link 13 lift component following customer reports related to improper attachment of the Q-Link 13 (false latching) with the quick-release hook.

Find out more

Download our publications ▼

  • ICN Weekly Dashboard

    An Excel file detailing all ICNs and the product codes on each ICN. Updated weekly.
    Login to view the downloads