Important Customer Notices (ICNs)
In response to customer feedback you can now display ICNs using Filter options.
In response to customer feedback you can now display ICNs using Filter options.
Filter 255 recent ICNs by:
Contractual Change Delisting Field Safety Notice Product Update Supply IssuesRef: 2022/1666 - 19 March 2024
Important Customer Notice: Update
We continue to be aware of an ongoing Stryker supply issue related to various sized Exeter stems, Triathlon femur and ETS heads.
Find out moreRef: 2024/2456 - 19 March 2024
Important Customer Notice: Update
The supply issue with Ultrasound Gel products from Nissha Medical Technologies Ltd Bd is continuing.
Find out moreRef: 2022/1870 - 18 March 2024
Important Customer Notice: Update
The supply issue of Syringes and Feeding Tubes from GBUK Enteral is continuing.
Find out moreRef: 2024/2474 - 18 March 2024
Important Customer Notice: Supply Issues
The suppliers Clinisupplies Ltd and Coloplast Ltd have informed us of a supply issue with their 2 Litre Night Drainage Bag products.
Find out moreRef: 2023/2386 - 18 March 2024
Important Customer Notice: Resolved
The supply issue of Feeding Tube products from Fresenius Kabi Ltd has now been resolved.
Find out moreRef: 2024/2473 - 18 March 2024
Important Customer Notice: Supply Issues
The supplier Unisurge International Ltd has informed us of a supply issue with its Container sputum printed lid disposable products.
Find out moreRef: 2024/2475 - 18 March 2024
Important Customer Notice: Supply Issues
The supplier Farla Medical Healthcare Limited has informed us of a supply issue with its Procedure Pack products.
Find out moreRef: 2024/2440 - 18 March 2024
Important Customer Notice: Resolved
The supplier Becton Dickinson UK Ltd has informed us that this supply issue is now resolved.
Find out moreRef: 2023/2382 - 18 March 2024
Important Customer Notice: Update
The supply issue with Skin Cleansing products from multiple suppliers is continuing.
Find out moreRef: 2024/2404 - 15 March 2024
Important Customer Notice: Update
The supply Issue of Intravenous Accessories with Vygon UK Ltd has improved.
Find out moreRef: 2023/2035 - 15 March 2024
Important Customer Notice: Update
The supply issue of Procedure Packs from Vygon UK Ltd is continuing.
Find out moreRef: 2023/2341 - 15 March 2024
Important Customer Notice: Update
The supply issue with Surgical Suture products from Johnson and Johnson has improved.
Find out moreRef: 2024/2471 - 15 March 2024
Olympus has issued a Field Safety Notice following an increase in complaints for the KD-640L and KD-645L Triangle Tip Electrosurgical Knives breaking off during use.
Find out moreRef: 2024/2401 - 15 March 2024
Important Customer Notice: Update
The supply issue of Oral Hygiene Packs from Rocialle Healthcare Ltd is continuing.
Find out moreRef: 2024/2443 - 15 March 2024
Important Customer Notice: Update
The supply issue of Laryngoscope Blade FDD2506 from Healthcare 21 UK Ltd has improved.
Find out more