Skip to main content

Important Customer Notices (ICNs)

In response to customer feedback, you can now:

  • Access more information on which products are listed on each ICN in the new ICN Weekly Dashboard.
    See our Downloads ▼ section to view this summary now.
  • Quickly display ICNs using Filter options.

Field Safety Notice Baxter Healthcare Welch Allyn Non-Automated Blood Pressure Gauges Correct Storage Temperature (ICN 2948)

Ref: 2025/2948 - 12 June 2025

Important Customer Notice Status Update Type Product Alert

Please see the updated product listing now showing 11 devices available via NHS Supply Chain affected by Field Safety Notice FA2024 071.

Find out more

Product Update Becton Dickinson Venflon™ IV Cannula with Wings 14G to 22G (ICN 2812)

Ref: 2025/2812 - 12 June 2025

Important Customer Notice Status Update Type Delisting

The discontinuation with Venflon™ IV Cannula products from Becton Dickinson is continuing.

Find out more

Field Safety Notice Intersurgical Various BVM Resuscitators (ICN 2987)

Ref: 2025/2987 - 11 June 2025

Important Customer Notice Status New Type Product Alert

Intersurgical has issued a Field Safety Notice regarding specific lots of various BVM Resuscitators.

Find out more

Field Safety Notice 3M Solventum Ranger High Flow and Irrigation Sets (ICN 2953)

Ref: 2025/2953 - 11 June 2025

Important Customer Notice Status New Type Product Alert

3M and Solventum are notifying all customers and users regarding an update to the Instructions for Use (IFU) with respect to flow rates and fluid temperature for the Ranger High flow sets and the Ranger Irrigation sets, as well as the user manuals for the corresponding warming units.

Find out more

Field Safety Notice Farla Medical Sterility Issues Across Various Products (ICN 2980)

Ref: 2025/2980 - 10 June 2025

Important Customer Notice Status New Type Product Recall

Farla Medical has issued a Field Safety Notice due to the sterility and performance of affected products not being assured.

Find out more

Field Safety Notice Baxter Healthcare MiniCap Extended Life PD Transfer Sets (ICN 2714)

Ref: 2024/2714 - 10 June 2025

Important Customer Notice Status Update Type Product Alert

We have received a further update to the Field Safety Notice dated 23 October 2024 issued by Baxter.

Find out more

Field Safety Notice Intersurgical i-View Video Laryngoscope FDD5469 and FKK85020 (ICN 2977)

Ref: 2025/2977 - 5 June 2025

Important Customer Notice Status New Type Product Recall

Intersurgical has issued a Field Safety Notice regarding specific lots of i-View Video Laryngoscope having received reports of faulty devices resulting from depleted batteries.

Find out more

Field Safety Notice Drager Filter/HME Slow Increase of CO2-Curve (ICN 2978)

Ref: 2025/2978 - 5 June 2025

Important Customer Notice Status New Type Product Alert

Drager has issued a Field Safety Notice regarding the slow increase of CO2-curve when using of the sampling port of Draeger Filter/HME for the products affected.

Find out more

Field Safety Notice Rocket Medical Copeland Fetal Scalp Electrodes (ICN 2973)

Ref: 2025/2973 - 3 June 2025

Important Customer Notice Status New Type Product Alert

Rocket Medical has issued a Field Safety Notice, updating the Instructions For Use (IFU) for Rocket Copeland Fetal Scalp Electrodes.

Find out more

Product Update GenX Open Suction Catheters (ICN 2966)

Ref: 2025/2966 - 30 May 2025

Important Customer Notice Status New Type Product Alert

NHS Supply Chain has made the decision to quarantine four Open Suction Catheters supplied by GenX whilst we explore a potential issue.

Find out more

Field Safety Notice B Braun Procedure Packs BD ChloraPrep™ Clear 1ml Applicator (ICN 2960)

Ref: 2025/2960 - 28 May 2025

Important Customer Notice Status New Type Product Recall

B Braun has issued a Field Safety Notice recalling specific batch numbers of Procedure Packs containing BD ChloraPrep™ 1ml.

Find out more

Field Safety Notice Cook Medical Beacon® Tip 5.0 Fr Angiographic Catheter (ICN 2954)

Ref: 2025/2954 - 21 May 2025

Important Customer Notice Status New Type Product Recall

Cook Medical has issued a Field Safety Notice dated 13 May 2025 regarding specific lots of Beacon® Tip 5.0 Fr Angiographic Catheters.

Find out more

Field Safety Notice Medtronic Evolut™ PRO+/FX/FX+ Bioprosthesis (ICN 2924)

Ref: 2025/2924 - 21 May 2025

Important Customer Notice Status New Type Product Alert

Medtronic has issued a Field Safety Notice regarding updates to the Instructions for Use (IFU) and Physician/Healthcare Practitioner Training related to potential damage to the bioprosthesis container (jar) upon opening.

Find out more

Field Safety Notice Becton Dickinson 4Fr Single-Lumen PowerPICC Catheters (SOLO and non-SOLO versions) (ICN 2723)

Ref: 2024/2723 - 21 May 2025

Important Customer Notice Status Update Type Product Recall

Becton Dickinson (BD) has issued an update to their Field Safety Notice (FSN), dated 15 May 2025, to include additional products and lots of affected 4Fr Single-Lumen PowerPICC Catheters (SOLO and non-SOLO versions).

Find out more

Field Safety Notice Greiner Bio-One Vacuette 2ml 3.2% Citrate 13 x 75mm Blue White Push Cap KFK333 (ICN 2945)

Ref: 2025/2945 - 16 May 2025

Important Customer Notice Status New Type Product Recall

Greiner Bio-One has issued a Customer Notification regarding a specific lot of product code KFK333 (Supplier Code 454322), Vacuette 2ml 3.2% Citrate 13 x 75mm Blue White Push Cap.

Find out more

Download our publications ▼

  • ICN Weekly Dashboard

    An Excel file detailing all ICNs and the product codes on each ICN. Updated weekly.
    Login to view the downloads