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Important Customer Notices (ICNs)

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Product Update Albert Waeschle Ltd Nasal Clip Single Patient Use Product FFE592 (ICN 3313)

Ref: 2026/3313 - 16 April 2026

Important Customer Notice Status New Type Delisting

The supplier Albert Waeschle Ltd has informed us of a discontinuation with its nasal clip-single patient use products.

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Product Update GenX Open Suction Catheters (ICN 2966)

Ref: 2025/2966 - 1 April 2026

Important Customer Notice Status Update Type Product Alert

NHS Supply Chain has made the decWe have made the decision to quarantine four Open Suction Catheters supplied by GenX whilst we explore a potential issue.ision to quarantine four Open Suction Catheters supplied by GenX whilst we explore a potential issue.

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Field Safety Notice Nutshell MOMA Foods Porridge and Cereal Products (ICN 3301)

Ref: 2026/3301 - 31 March 2026

Important Customer Notice Status Update Type Product Recall

MOMA Foods is taking the precautionary step to expand their product recall to cover all MOMA Porridge and Cereal products on the market with a Best Before Date (BBE) between 24 April 2026 and 12 March 2027 due to potential contamination.

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Field Safety Notice GBUK Safety Hypodermic Needle 25G FTR3356 (ICN 3299)

Ref: 2026/3299 - 26 March 2026

Important Customer Notice Status Update Type Product Recall

GBUK has issued a Field Safety Notice regarding specific lots of Safety Hypodermic Needle 25G x 5/8" (0.5 x 16mm) Orange.

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Field Safety Notice Laborie Medical Technologies UK Ltd Kiwi Complete Vacuum Delivery System FFK019 (ICN 3297)

Ref: 2026/3297 - 20 March 2026

Important Customer Notice Status New Type Product Recall

Laborie Medical Technologies UK Ltd has issued a Field Safety Notice following customer reports of failure of handle break at the Traction Force Indicator handle joint.

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Field Safety Notice Fresenius Stay Safe Disinfection Cap FHE85316 (ICN 3295)

Ref: 2026/3295 - 17 March 2026

Important Customer Notice Status New Type Product Alert

Fresenius Medical Care has issued an update to a Field Safety Notice dated October 2023 to advise users of the potential side effects of hypothyroidism and hypersensitivity in relation to the use of Stay Safe Disinfection Cap.

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Product Update Labcold Refrigeration (ICN 3292)

Ref: 2026/3292 - 17 March 2026

Important Customer Notice Status New Type Delisting

The supplier Labcold has informed us of a phased discontinuation of Pharmacy Refrigeration products.

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Field Safety Notice Terumo Gelsoft Plus, Gelweave and Thoraflex Hybrid Devices (ICN 3287)

Ref: 2026/3287 - 13 March 2026

Important Customer Notice Status New Type Product Alert

Terumo issued Field Safety Notice FSN2025-003 in December 2025 following customer feedback regarding expiry dates on certain device ranges. Further investigation which included a100% verification check of each MDR device labelling confirmed a deficiency in the shelf life.

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Field Safety Notice Cook Medical Labelling Expiration Dates Various Products (ICN 3277)

Ref: 2026/3277 - 11 March 2026

Important Customer Notice Status New Type Product Recall

Cook Medical has issued Field Safety Notice FSN (FSCA Ref: 2026FA0001) having identified a number of products, listed in ‘Attachment 1 - Product Information Table’ have been labelled with expiration dates that exceed the true shelf life.

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Field Safety Notice Rocket Medical Chest and Abdominal Drain Set (ICN 3279)

Ref: 2026/3279 - 11 March 2026

Important Customer Notice Status New Type Product Alert

Rocket Medical has issued a Field Safety Notice CUST-OCC665 Revision 2 dated 6 March 2026. This updates their Field Safety Notice GB-MF-000025375, released in November 2023.

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Field Safety Notice Cook Medical Instinct Plus Endoscopic Clipping Device (ICN 3272)

Ref: 2026/3272 - 4 March 2026

Important Customer Notice Status New Type Product Recall

Cook Medical has issued Field Safety Notice FSN and FSCA Ref: 2026FA0002 recalling Instinct Plus Endoscopic Clipping Devices manufactured 2023-02-09 through 2025-04-20, following reports of a malfunction that occurs when the user attempts to open the clip jaws by actuating the handle.

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Field Safety Notice Armstrong Medical Anaesthetic Circuit, AquaVENT® CPAP System, Ventilator Circuit for Non-Invasive Ventilation (ICN 3247)

Ref: 2026/3247 - 27 February 2026

Important Customer Notice Status New Type Product Recall

Armstrong Medical have issued a revision to their Field Safety Notice, CF-1573 Version 4, to inform users this is now a Product Recall for Anaesthetic Circuits, AquaVENT® CPAP Systems and Ventilator Circuits for Non-invasive Ventilation devices.

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Field Safety Notice 3M Solventum Ranger High Flow and Irrigation Sets (ICN 2953)

Ref: 2025/2953 - 25 February 2026

Important Customer Notice Status Update Type Product Alert

3M and Solventum are notifying all customers and users regarding an update to the Instructions for Use (IFU) with respect to flow rates and fluid temperature for the Ranger High flow sets and the Ranger Irrigation sets, as well as the user manuals for the corresponding warming units.

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Field Safety Notice Optimed Tentos 4FBare Metal Self Expanding Stents (ICN 3231)

Ref: 2026/3231 - 23 February 2026

Important Customer Notice Status New Type Product Recall

Optimed has issued a Field Safety Notice RE-25-021 recalling specific batch numbers of Tentos 4Fbare metal self-expanding stents following reports of internal catheter breakage.

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Field Safety Notice Becton Dickinson Update to Catheter Labelling (ICN 3252)

Ref: 2026/3252 - 10 February 2026

Important Customer Notice Status New Type Product Alert

Becton Dickinson has issued a customer letter to advise customers of an important update to their catheter labelling.

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