In response to customer feedback, you can now:
Filter 211 recent ICNs by:
Contractual Change Delisting Pricing Update Product Alert Product Recall Product Update Safety Alert Supplier Update Supply DisruptionRef: 2025/2862 - 28 April 2025
Important Customer Notice Status Resolved Type Supply Disruption
The supply issue with Plugs Stoppers and Bungs from Vygon UK Ltd is now resolved.
Find out moreRef: 2021/1258 - 24 April 2025
Important Customer Notice Status Update Type Supply Disruption
The supply issue with Hydropearl Embolic Agent products from Terumo UK Ltd has improved.
Find out moreRef: 2025/2824 - 23 April 2025
Important Customer Notice Status New Type Product Recall
Intersurgical Ltd has issued a Field Safety Notice following reports of the extendable expiratory gas tubing disconnecting from the T- piece, due to insecure connection of the two main parts.
Find out moreRef: 2025/2901 - 8 April 2025
Important Customer Notice Status New Type Supply Disruption
The supplier Marillo Foods Ltd has informed us of a supply issue with one of their Canned Fruit products.
Find out moreRef: 2025/2888 - 3 April 2025
Important Customer Notice Status New Type Product Alert
GBUK has issued an Advisory Field Safety Notice following discovery that two lot numbers, 241109 and 241119, have been transposed.
Find out moreRef: 2025/2877 - 18 March 2025
Important Customer Notice Status New Type Product Update
The supplier Essity UK Tork has informed us of a product update with its Tork Xpress® Multifold Hand Towel products.
Find out moreRef: 2025/2870 - 12 March 2025
Important Customer Notice Status New Type Product Alert
Vygon has issued an Advisory Field Safety Notice, to inform customers of an increase of customer reports in the UK relating to catheter fractures and malfunction of the pinch clamps on the catheter, specifically product code FSU129.
Find out moreRef: 2025/2842 - 10 March 2025
Important Customer Notice Status Update Type Product Recall
The affected products remain impacted by the supply issue outlined in ICN 2759.
Find out moreRef: 2025/2801 - 10 March 2025
Important Customer Notice Status Update Type Product Recall
Vygon has advised they are now able to fulfil orders of FSU373 with unaffected stock.
Find out moreRef: 2025/2847 - 3 March 2025
Important Customer Notice Status New Type Supply Disruption
We have been working with KCI Medical Ltd to remove their existing products from the Blue Diamond route.
Find out moreRef: 2025/2829 - 17 February 2025
Important Customer Notice Status New Type Product Recall
Medtronic has issued a Field Safety Notice initiating a product recall of the Pipeline Vantage devices with the part numbers PED3-027-xxx-xx, which represents compatibility to 0.027inch (0.69mm) inner diameter microcatheters “Pipeline Vantage 027”.
Find out moreRef: 2019/890 - 10 February 2025
Important Customer Notice Status Update Type Product Update
NHS England has issued an update to the National Patient Safety Alert regarding the transition to NRFit™ Connectors for intrathecal and epidural procedures, and delivery of regional blocks.
Find out moreRef: 2025/2819 - 6 February 2025
Important Customer Notice Status New Type Product Recall
Zimmer Inc. is conducting a batch specific medical device Field Safety Corrective Action (removal) for seven batches of the NexGen LCCK Articular Surface with Locking Screw products.
Find out moreRef: 2025/2810 - 29 January 2025
Important Customer Notice Status New Type Product Alert
Olympus has issued a Field Safety Notice following customer feedback reporting the probe tips of the Thunderbeat type S hand instruments becoming damaged or breaking, also instances of pad damage or breaking.
Find out moreRef: 2024/2724 - 22 January 2025
Important Customer Notice Status Update Type Product Recall
Greiner Bio-one has advised NHS Supply Chain of four further affected Lot numbers to the ICN issued 31 October 2024.
Find out more