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Important Customer Notices (ICNs)

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Product Update GenX Open Suction Catheters (ICN 2966)

Ref: 2025/2966 - 1 April 2026

Important Customer Notice Status Update Type Product Alert

NHS Supply Chain has made the decWe have made the decision to quarantine four Open Suction Catheters supplied by GenX whilst we explore a potential issue.ision to quarantine four Open Suction Catheters supplied by GenX whilst we explore a potential issue.

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Field Safety Notice Nutshell MOMA Foods Porridge and Cereal Products (ICN 3301)

Ref: 2026/3301 - 31 March 2026

Important Customer Notice Status Update Type Product Recall

MOMA Foods is taking the precautionary step to expand their product recall to cover all MOMA Porridge and Cereal products on the market with a Best Before Date (BBE) between 24 April 2026 and 12 March 2027 due to potential contamination.

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Field Safety Notice GBUK Safety Hypodermic Needle 25G FTR3356 (ICN 3299)

Ref: 2026/3299 - 26 March 2026

Important Customer Notice Status Update Type Product Recall

GBUK has issued a Field Safety Notice regarding specific lots of Safety Hypodermic Needle 25G x 5/8" (0.5 x 16mm) Orange.

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Supply Issues Medtronic Limited Surgical Stapling FGS274 and FGS281 (ICN 3141)

Ref: 2025/3141 - 24 March 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Surgical Stapling products from Medtronic is continuing.

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Field Safety Notice Laborie Medical Technologies UK Ltd Kiwi Complete Vacuum Delivery System FFK019 (ICN 3297)

Ref: 2026/3297 - 20 March 2026

Important Customer Notice Status New Type Product Recall

Laborie Medical Technologies UK Ltd has issued a Field Safety Notice following customer reports of failure of handle break at the Traction Force Indicator handle joint.

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Supply Issues Blatchford Limited Closure for Annual Stock Take eDirect Products (ICN 3290)

Ref: 2026/3290 - 18 March 2026

Important Customer Notice Status New Type Supplier Update

The supplier Blatchford Limited has informed us that they will be closed for their annual stock take.

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Field Safety Notice Fresenius Stay Safe Disinfection Cap FHE85316 (ICN 3295)

Ref: 2026/3295 - 17 March 2026

Important Customer Notice Status New Type Product Alert

Fresenius Medical Care has issued an update to a Field Safety Notice dated October 2023 to advise users of the potential side effects of hypothyroidism and hypersensitivity in relation to the use of Stay Safe Disinfection Cap.

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Product Update Labcold Refrigeration (ICN 3292)

Ref: 2026/3292 - 17 March 2026

Important Customer Notice Status New Type Delisting

The supplier Labcold has informed us of a phased discontinuation of Pharmacy Refrigeration products.

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Field Safety Notice Terumo Gelsoft Plus, Gelweave and Thoraflex Hybrid Devices (ICN 3287)

Ref: 2026/3287 - 13 March 2026

Important Customer Notice Status New Type Product Alert

Terumo issued Field Safety Notice FSN2025-003 in December 2025 following customer feedback regarding expiry dates on certain device ranges. Further investigation which included a100% verification check of each MDR device labelling confirmed a deficiency in the shelf life.

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Product Update Diversey Ltd Chlorine Tablets MKK85129, MKK85130, MKK85131 and MKK85132 (ICN 3286)

Ref: 2026/3286 - 13 March 2026

Important Customer Notice Status New Type Delisting

The supplier Diversey Ltd has informed us of a discontinuation with its chlorine products.

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Product Update Praxis Medical Ltd Orthotic Services, Immobilisation Services and Associated Products Framework Multiple Products     (ICN 3273)

Ref: 2026/3273 - 11 March 2026

Important Customer Notice Status New Type Delisting

​​We have identified that a number of Praxis Medical Ltd products on the Orthotic Services, Immobilisation Services and Associated Products framework do not have current MHRA registration for the UK market, so we are delisting various product ranges.

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Field Safety Notice Cook Medical Labelling Expiration Dates Various Products (ICN 3277)

Ref: 2026/3277 - 11 March 2026

Important Customer Notice Status New Type Product Recall

Cook Medical has issued Field Safety Notice FSN (FSCA Ref: 2026FA0001) having identified a number of products, listed in ‘Attachment 1 - Product Information Table’ have been labelled with expiration dates that exceed the true shelf life.

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Field Safety Notice Rocket Medical Chest and Abdominal Drain Set (ICN 3279)

Ref: 2026/3279 - 11 March 2026

Important Customer Notice Status New Type Product Alert

Rocket Medical has issued a Field Safety Notice CUST-OCC665 Revision 2 dated 6 March 2026. This updates their Field Safety Notice GB-MF-000025375, released in November 2023.

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Supply Issues Baxter Healthcare Limited Bladder Irrigation Set FTK550 (ICN 3249)

Ref: 2026/3249 - 5 March 2026

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with Bladder Irrigation Set from Baxter Healthcare Limited is now resolved.

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Field Safety Notice Cook Medical Instinct Plus Endoscopic Clipping Device (ICN 3272)

Ref: 2026/3272 - 4 March 2026

Important Customer Notice Status New Type Product Recall

Cook Medical has issued Field Safety Notice FSN and FSCA Ref: 2026FA0002 recalling Instinct Plus Endoscopic Clipping Devices manufactured 2023-02-09 through 2025-04-20, following reports of a malfunction that occurs when the user attempts to open the clip jaws by actuating the handle.

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