In response to customer feedback, you can now:
Filter 209 recent ICNs by:
Contractual Change Delisting Pricing Update Product Alert Product Recall Product Update Safety Alert Supplier Update Supply Disruption Supply IssuesRef: 2025/2935 - 14 May 2025
Important Customer Notice Status New Type Product Alert
Salts Healthcare have been made aware that recent supplies of the Salts Adhesive Remover Spray (supplier code - WAP), may present with a stronger odour than usual of peppermint.
Find out moreRef: 2025/2937 - 12 May 2025
Important Customer Notice Status New Type Product Recall
CoClens has issued an advisory letter following feedback from customers of tiny white salt like deposits seen in the bottles of certain batch numbers of Biocide Skin Disinfectant.
Find out moreRef: 2025/2931 - 8 May 2025
Important Customer Notice Status New Type Product Recall
Solventum (our supplier KCI Medical) has issued a Field Safety Notice regarding 3M™ Prevena™ Plus 125 Therapy Unit and System Kits distributed between 11 March and 18 December 2024.
Find out moreRef: 2025/2930 - 7 May 2025
Important Customer Notice Status New Type Product Recall
GBUK has issued a Field Safety Notice regarding specific lots of Arterial Cannula Kit 4Fr x 10cm.
Find out moreRef: 2025/2918 - 6 May 2025
Important Customer Notice Status New Type Product Recall
Performance Health International has issued a Field Safety Notice having identified a limited number of Days adjustable standard crutches supplied since September 2024 that may contain defective handles due to a manufacturing error.
Find out moreRef: 2025/2927 - 2 May 2025
Important Customer Notice Status New Type Product Alert
Johnson & Johnson has issued a Field Safety Notice regarding ENDOPATH ECHELON™ Vascular White Reload for Advanced Placement Tip (35 mm, 4 Row) product code VASECR35, distributed since 30 May 2024 and with expiration dates starting from 31 August 2026 to help ensure safe and effective use.
Find out moreRef: 2025/2869 - 30 April 2025
Important Customer Notice Status Update Type Product Update
The product update due to a new range of Thermal Wristband Cartridges from Dakota Integrated Solutions is continuing.
Find out moreRef: 2025/2799 - 28 April 2025
Important Customer Notice Status Resolved Type Supply Disruption
The supply issue with Oxygen Facemask products from Intersurgical Ltd is now resolved.
Find out moreRef: 2024/2758 - 28 April 2025
Important Customer Notice Status Resolved Type Supply Disruption
The supply issue with Diathermy Cables from Conmed Linvatec Stock & Ed is now resolved.
Find out moreRef: 2025/2862 - 28 April 2025
Important Customer Notice Status Resolved Type Supply Disruption
The supply issue with Plugs Stoppers and Bungs from Vygon UK Ltd is now resolved.
Find out moreRef: 2025/2824 - 23 April 2025
Important Customer Notice Status New Type Product Recall
Intersurgical Ltd has issued a Field Safety Notice following reports of the extendable expiratory gas tubing disconnecting from the T- piece, due to insecure connection of the two main parts.
Find out moreRef: 2025/2888 - 3 April 2025
Important Customer Notice Status New Type Product Alert
GBUK has issued an Advisory Field Safety Notice following discovery that two lot numbers, 241109 and 241119, have been transposed.
Find out moreRef: 2025/2877 - 18 March 2025
Important Customer Notice Status New Type Product Update
The supplier Essity UK Tork has informed us of a product update with its Tork Xpress® Multifold Hand Towel products.
Find out moreRef: 2025/2870 - 12 March 2025
Important Customer Notice Status New Type Product Alert
Vygon has issued an Advisory Field Safety Notice, to inform customers of an increase of customer reports in the UK relating to catheter fractures and malfunction of the pinch clamps on the catheter, specifically product code FSU129.
Find out moreRef: 2025/2842 - 10 March 2025
Important Customer Notice Status Update Type Product Recall
The affected products remain impacted by the supply issue outlined in ICN 2759.
Find out more