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Contractual Change Delisting Pricing Update Product Alert Product Recall Product Update Safety Alert Supplier Update Supply Disruption Supply IssuesRef: 2025/3198 - 29 December 2025
Important Customer Notice Status New Type Product Recall
Boston Scientific has issued an urgent Field Safety Notice initiating a removal of certain AXIOS™ Stent and Electrocautery Enhanced Delivery Systems.
Find out moreRef: 2025/3184 - 12 December 2025
Important Customer Notice Status New Type Product Update
The supplier Ontex UK Ltd has informed us of a product update with its Disposable Continence Pads.
Find out moreRef: 2025/3177 - 8 December 2025
Important Customer Notice Status New Type Product Update
The supplier Johnson & Johnson Medical Ltd has informed us of a product update with its Surgiflo Haemostats product range.
Find out moreRef: 2025/2869 - 21 November 2025
Important Customer Notice Status Update Type Product Update
The product update due to a new range of Thermal Wristband Cartridges from Dakota Integrated Solutions is continuing.
Find out moreRef: 2025/2937 - 18 November 2025
Important Customer Notice Status Update Type Product Recall
The root cause was identified as trace calcium which interacted with the gluconate present in the formulation to form insoluble calcium gluconate, which crystallised out of solution under storage conditions.
Find out moreRef: 2025/3149 - 17 November 2025
Important Customer Notice Status New Type Product Alert
Rocket Medical have issued a Field Safety Notice informing of an update to the Instructions for Use (IFU) (ZDOCK180) for affected Rocket Seldinger Chest Drain Kits.
Find out moreRef: 2025/3143 - 7 November 2025
Important Customer Notice Status New Type Product Recall
Drager has issued a Field Safety Notice having been made aware of instances where cracks have formed in the hose of some specific ErgoStar catheter mounts.
Find out moreRef: 2019/890 - 6 November 2025
Important Customer Notice Status Update Type Product Update
We would like to update you with all the available products within NRFit™ range.
Find out moreRef: 2025/3128 - 3 November 2025
Important Customer Notice Status New Type Product Alert
Karex, UK Distributor Pasante, has issued a Field Safety Notice for their Ultrasound Probe Cover following discovery that the QR Code expiry date differs from the printed date on the packaging for a single lot number.
Find out moreRef: 2025/3127 - 24 October 2025
Important Customer Notice Status New Type Product Alert
Fisher & Paykel Healthcare have issued a Field Safety Notice informing of an update to the Disinfection Kit User Manual for Airvo 2 and myAirvo 2 devices.
Find out moreRef: 2025/3122 - 23 October 2025
Important Customer Notice Status New Type Product Recall
Olympus has issued a Field Safety Notice regarding specific lots of SD-400U-10 and SD-400U-15 Single Use Electrosurgical Snares.
Find out moreRef: 2025/3114 - 16 October 2025
Important Customer Notice Status New Type Product Alert
L. Gore & Associates (Gore) issued a Field Safety Notice in August 2025 regarding the updating of the Instructions for Use (IFU) related to the GORE® ACUSEAL Vascular Graft, all catalogue numbers, following a number of reports of delamination.
Find out moreRef: 2025/3054 - 3 October 2025
Important Customer Notice Status Update Type Contractual Change
We have been informed of a contractual change on Baby Boards and Tube Filling Cannula Kwill products.
Find out moreRef: 2025/3089 - 23 September 2025
Important Customer Notice Status New Type Product Alert
Intersurgical has issued a Field Safety Notice following reports that the two housings of some HMEF devices have been found to separate when a force is applied during handling of these products or movement and torsion due to repositioning of the patient.
Find out moreRef: 2025/3085 - 11 September 2025
Important Customer Notice Status New Type Contractual Change
We have been informed of a contractual change on Guidion, TrapIT, Nhancer Pro X and Recross products that will terminate on 30 September 2025.
Find out more