In response to customer feedback, you can now:
Filter 223 recent ICNs by:
Contractual Change Delisting Pricing Update Product Alert Product Recall Product Update Safety Alert Supplier Update Supply DisruptionRef: 2025/3175 - 8 December 2025
Important Customer Notice Status New Type Supply Disruption
The supplier Fresenius Kabi Ltd has informed us of a supply issue with its Administration Sets.
Find out moreRef: 2025/3177 - 8 December 2025
Important Customer Notice Status New Type Product Update
The supplier Johnson & Johnson Medical Ltd has informed us of a product update with its Surgiflo Haemostats product range.
Find out moreRef: 2025/3168 - 5 December 2025
Important Customer Notice Status New Type Product Update
The supplier Urgo Ltd has informed us of a product update with its Graduated Compression Hosiery products.
Find out moreRef: 2025/3157 - 24 November 2025
Important Customer Notice Status New Type Delisting
The supplier Becton Dickinson UK Ltd has informed us of a discontinuation with its Blood Collection Sets.
Find out moreRef: 2025/2869 - 21 November 2025
Important Customer Notice Status Update Type Product Update
The product update due to a new range of Thermal Wristband Cartridges from Dakota Integrated Solutions is continuing.
Find out moreRef: 2025/3152 - 20 November 2025
Important Customer Notice Status New Type Delisting
The supplier Henry Schein Medical has informed us of a discontinuation with its Sphygmomanometer Digital products.
Find out moreRef: 2025/3153 - 20 November 2025
Important Customer Notice Status New Type Product Update
The supplier P. Mulrine & Sons has informed us of a product update due to a formulation change with its Patient Feeding Juices.
Find out moreRef: 2025/3137 - 18 November 2025
Important Customer Notice Status Update Type Supply Disruption
The supply issue with Non-Woven Island Adhesive Dressing products from Paul Hartmann Ltd is continuing.
Find out moreRef: 2025/2937 - 18 November 2025
Important Customer Notice Status Update Type Product Recall
The root cause was identified as trace calcium which interacted with the gluconate present in the formulation to form insoluble calcium gluconate, which crystallised out of solution under storage conditions.
Find out moreRef: 2025/3149 - 17 November 2025
Important Customer Notice Status New Type Product Alert
Rocket Medical have issued a Field Safety Notice informing of an update to the Instructions for Use (IFU) (ZDOCK180) for affected Rocket Seldinger Chest Drain Kits.
Find out moreRef: 2025/3147 - 14 November 2025
Important Customer Notice Status New Type Delisting
The supplier GE Medical Systems Ltd has informed us of a discontinuation with its Blood Pressure Cuff Single Patient Multi Use products.
Find out moreRef: 2025/3087 - 11 November 2025
Important Customer Notice Status Update Type Delisting
We’re pleased to share that we have secured a bulk purchase of the Glucose Gels from BBI Healthcare, ensuring sufficient stock to support demand through to January 2026.
Find out moreRef: 2025/3143 - 7 November 2025
Important Customer Notice Status New Type Product Recall
Drager has issued a Field Safety Notice having been made aware of instances where cracks have formed in the hose of some specific ErgoStar catheter mounts.
Find out moreRef: 2019/890 - 6 November 2025
Important Customer Notice Status Update Type Product Update
We would like to update you with all the available products within NRFit™ range.
Find out moreRef: 2025/3128 - 3 November 2025
Important Customer Notice Status New Type Product Alert
Karex, UK Distributor Pasante, has issued a Field Safety Notice for their Ultrasound Probe Cover following discovery that the QR Code expiry date differs from the printed date on the packaging for a single lot number.
Find out more