In response to customer feedback, you can now:
Filter 223 recent ICNs by:
Contractual Change Delisting Pricing Update Product Alert Product Recall Product Update Safety Alert Supplier Update Supply DisruptionRef: 2026/3261 - 5 August 2026
Important Customer Notice Status Update Type Supply Disruption
Heraeus continues to reintroduce their products back into the UK market in a phased way that ensures continuity of supply.
Find out moreRef: 2026/3400 - 4 August 2026
Important Customer Notice Status Update Type Supply Disruption
The supply issue with cold beverages from Hunts Food Group Ltd is continuing.
Find out moreRef: 2026/3423 - 3 August 2026
Important Customer Notice Status New Type Supply Disruption
The supplier PDI (EMEA) Limited has informed us of a supply issue with its skin disinfectant biocide product.
Find out moreRef: 2026/3401 - 29 July 2026
Important Customer Notice Status New Type Product Recall
The supplier Olympus has advised us of a Field Safety Notice with its Single Use Distal Cover MAJ-2315, FAL21459.
Find out moreRef: 2026/3359 - 28 July 2026
Important Customer Notice Status Update Type Product Recall
B Braun and Unisurge have issued updated Field Safety Notices regarding Chloraprep 1ml Applicators included within their procedure packs.
Find out moreRef: 2025/3012 - 24 July 2026
Important Customer Notice Status Update Type Product Alert
Philips Respironics has issued a customer letter supporting customers who perform software installation activities related to software version 1.06.15.00.
Find out moreRef: 2026/3414 - 23 July 2026
Important Customer Notice Status New Type Product Alert
Masimo has issued a Customer Notice dated 7 July 2026 having identified certain boxes of their LNCS DCI sensor for pulse oximetry, Lot number 25FJS, were shipped with M-LNCS DCI sensors, Lot number 25DNJ.
Find out moreRef: 2026/3416 - 22 July 2026
Important Customer Notice Status New Type Product Alert
Boston Scientific has issued a Field Safety Notice regarding the renal sheath for certain NephroMax™ high pressure nephrostomy balloon catheters which may be packaged in a reversed orientation.
Find out moreRef: 2026/3412 - 17 July 2026
Important Customer Notice Status New Type Delisting
The supplier Beaver-Visitec has informed us of a discontinuation with its balanced salt solutions products.
Find out moreRef: 2026/3379 - 16 July 2026
Important Customer Notice Status Update Type Delisting
The discontinuation with some of the Bioflo PICC lines with Kimal PLC is continuing.
Find out moreRef: 2026/3355 - 14 July 2026
Important Customer Notice Status Update Type Product Recall
The Medicines and Healthcare products Regulatory Agency (MRHA) has issued an updated Class 2 Medicines Recall EL(26) A/34 regarding Becton Dickinson UK Ltd (BD) ChloraPrep 2% 1ml Applicators.
Find out moreRef: 2026/3232 - 13 July 2026
Important Customer Notice Status Update Type Product Recall
The supplier Globus has informed us that the quality issue with its Alpha Solway Face Fit Test Solution A and Face Fit Test Solution B (50ml bottles, Saccharin and Bitrex) is continuing.
Find out moreRef: 2026/3402 - 10 July 2026
Important Customer Notice Status New Type Product Alert
Resmed has issued a Field Safety Notice affecting a subset of Astral 100 and Astral 150 ventilators.
Find out moreRef: 2026/3404 - 10 July 2026
Important Customer Notice Status New Type Delisting
The supplier Richardson Healthcare has informed us of a discontinuation with its open suction catheter products.
Find out moreRef: 2026/3303 - 6 July 2026
Important Customer Notice Status Update Type Product Recall
The two affected products are now available to order: VEP001 and VEP003.
Find out more