In response to customer feedback, you can now:
Filter 228 recent ICNs by:
Contractual Change Delisting Pricing Update Product Alert Product Recall Product Update Safety Alert Supplier Update Supply DisruptionRef: 2025/3127 - 24 October 2025
Important Customer Notice Status New Type Product Alert
Fisher & Paykel Healthcare have issued a Field Safety Notice informing of an update to the Disinfection Kit User Manual for Airvo 2 and myAirvo 2 devices.
Find out moreRef: 2025/3122 - 23 October 2025
Important Customer Notice Status New Type Product Recall
Olympus has issued a Field Safety Notice regarding specific lots of SD-400U-10 and SD-400U-15 Single Use Electrosurgical Snares.
Find out moreRef: 2025/3119 - 22 October 2025
Important Customer Notice Status New Type Pricing Update
There are price changes on multiple products across our Minimally Invasive Surgery framework.
Find out moreRef: 2025/3110 - 20 October 2025
Important Customer Notice Status Update Type Supply Disruption
The supply issue with Laparoscopic Instruments from Johnson & Johnson Medical Ltd is continuing.
Find out moreRef: 2025/3052 - 17 October 2025
Important Customer Notice Status Update Type Contractual Change
The supply issue with products on the Aids for Daily Living framework following a contractual change with NRS Healthcare (Nottingham Rehab Limited) is continuing.
Find out moreRef: 2025/3114 - 16 October 2025
Important Customer Notice Status New Type Product Alert
L. Gore & Associates (Gore) issued a Field Safety Notice in August 2025 regarding the updating of the Instructions for Use (IFU) related to the GORE® ACUSEAL Vascular Graft, all catalogue numbers, following a number of reports of delamination.
Find out moreRef: 2025/3108 - 8 October 2025
Important Customer Notice Status New Type Delisting
The supplier Welch Allyn UK Limited has informed us of a discontinuation with its Thermometer Tympanic Device products.
Find out moreRef: 2025/3054 - 3 October 2025
Important Customer Notice Status Update Type Contractual Change
We have been informed of a contractual change on Baby Boards and Tube Filling Cannula Kwill products.
Find out moreRef: 2025/3029 - 26 September 2025
Important Customer Notice Status Update Type Product Update
The new range of 2026 Diaries and Planners from Lyreco are available to order.
Find out moreRef: 2025/3098 - 24 September 2025
Important Customer Notice Status New Type Supply Disruption
KCI Medical Limited has reported a supply disruption due to shipping delays caused by a warehouse move, potentially affecting multiple products supplied via our online catalogue.
Find out moreRef: 2025/3089 - 23 September 2025
Important Customer Notice Status New Type Product Alert
Intersurgical has issued a Field Safety Notice following reports that the two housings of some HMEF devices have been found to separate when a force is applied during handling of these products or movement and torsion due to repositioning of the patient.
Find out moreRef: 2025/3091 - 16 September 2025
Important Customer Notice Status New Type Supply Disruption
The supplier Advanced Medical Solutions Ltd has informed us of a supply issue with its Liquiband Standard and Flow Control Tissue Adhesives.
Find out moreRef: 2025/3085 - 11 September 2025
Important Customer Notice Status New Type Contractual Change
We have been informed of a contractual change on Guidion, TrapIT, Nhancer Pro X and Recross products that will terminate on 30 September 2025.
Find out moreRef: 2025/3041 - 11 September 2025
Important Customer Notice Status Update Type Delisting
The discontinuation with Insuflon™ Subcutaneous Catheter products from Applied Medical Technology Ltd is continuing.
Find out moreRef: 2025/3084 - 10 September 2025
Important Customer Notice Status New Type Supply Disruption
The supplier Becton Dickinson Uk Ltd Ed Wokingham has informed us of a supply issue with its Needlefree extension set products.
Find out more