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Important Customer Notices (ICNs)

In response to customer feedback, you can now:

  • Access more information on which products are listed on each ICN in the new ICN Weekly Dashboard.
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Product Update Multiple Suppliers Polymer Aprons BTB85006, BTB85018 and BTB85026 (ICN 3472)

Ref: 2026/3472 - 11 September 2026

Important Customer Notice Status New Type Delisting

We have been informed of a discontinuation of pink polymer aprons.

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Supply Issues ICU Medical eDirect Products (ICN 3364)

Ref: 2026/3364 - 9 September 2026

Important Customer Notice Status Update Type Supply Disruption

ICU Medical has informed us that the distribution of eDirect products to the NHS has improved.

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Field Safety Notice ICU Medical CADD™ Medication Cassette Reservoirs with NRFit (ICN 3473)

Ref: 2026/3473 - 9 September 2026

Important Customer Notice Status New Type Product Recall

ICU Medical has issued a Field Safety Notice regarding a potential issue with specific models and Lots of the 100mL and 250mL CADD Medication Cassette Reservoirs with NRFit Connectors.

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Contract Update Multiple Suppliers Across our Respiratory Solutions Framework (ICN 3432)

Ref: 2026/3432 - 9 September 2026

Important Customer Notice Status Update Type Pricing Update

The contractual change across our Respiratory Solutions framework is continuing.

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Product Update Cardinal Health UK Ltd Chest Drain Range of Products (ICN 3403)

Ref: 2026/3403 - 8 September 2026

Important Customer Notice Status Update Type Delisting

The discontinuation of the chest drain range from Cardinal Health UK Ltd is continuing.

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Contract Update Multiple Frameworks (ICN 3389)

Ref: 2026/3389 - 8 September 2026

Important Customer Notice Status Update Type Pricing Update

The contractual change on multiple frameworks is continuing.

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Field Safety Notice Johnson & Johnson Gynecare TVT Exact® EIR075 (ICN 3430)

Ref: 2026/3430 - 7 September 2026

Important Customer Notice Status Update Type Product Recall

EIR075 remains suspended and unavailable to order.

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Contract Update Multiple Frameworks (ICN 3390)

Ref: 2026/3390 - 4 September 2026

Important Customer Notice Status Update Type Pricing Update

The contractual change on Maternity, Obstetrics, Gynaecology and Sexual Health Products, Urology and Bowel Management is continuing.

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Contract Update Suction Liners (ICN 3388)

Ref: 2026/3388 - 4 September 2026

Important Customer Notice Status Update Type Pricing Update

The contractual change on suction liners is continuing.

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Safety Alert Alliance Disposables Ltd Utopia Reusable Fork Dessert 18/0 Stainless Steel UJZ1151 (ICN 3443)

Ref: 2026/3443 - 4 September 2026

Important Customer Notice Status Update Type Safety Alert

Alliance Disposables and manufacturer Steelite-Utopia have completed extensive investigations and stock checks following reports of metallic remnants being found between the tines of a small number of forks.

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Field Safety Notice ICU Medical IV Tubing Set Drip Chambers (ICN 3463)

Ref: 2026/3463 - 28 August 2026

Important Customer Notice Status New Type Product Alert

ICU Medical has issued Field Safety Notice regarding reports of discolouration have been received concerning the drip chambers of certain IV sets.

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Supply Issues Laborie Medical Technologies UK Ltd Vacuum Assisted Device FFK019 (ICN 3294)

Ref: 2026/3294 - 27 August 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with vacuum assisted devices from Laborie Medical Technologies UK Ltd is continuing.

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Field Safety Notice B Braun Procedure Pack Label Discrepancy (ICN 3459)

Ref: 2026/3459 - 26 August 2026

Important Customer Notice Status New Type Product Alert

B Braun has issued Field Safety Notice RC/26/03 having identified a labelling discrepancy on 10 batches of procedure packs.

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Contract Update Polymer Single Use Aprons (ICN 3453)

Ref: 2026/3453 - 26 August 2026

Important Customer Notice Status New Type Pricing Update

The Cost Adjustment Mechanism that tracks market prices for raw materials has triggered a contractual change on the Polymer Aprons framework.

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Field Safety Notice NGPod Handheld Device and NGPod Sensors (ICN 3458)

Ref: 2026/3458 - 25 August 2026

Important Customer Notice Status New Type Product Recall

The MHRA has issued Device Safety Information regarding NGPod handheld device and NGPod sensor used to test pH to aid the placement of nasogastric tubes.

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  • ICN Weekly Dashboard

    An Excel file detailing all ICNs and the product codes on each ICN. Updated weekly.
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