In response to customer feedback, you can now:
Filter 217 recent ICNs by:
Contractual Change Delisting Product Alert Product Recall Product Update Supplier Update Supply DisruptionRef: 2023/2375 - 7 April 2025
Important Customer Notice Status Resolved Type Product Alert
Olympus advise the issue is now resolved and the UHI-4 High Flow Insufflation Unit is now available to order.
Find out moreRef: 2025/2899 - 3 April 2025
Important Customer Notice Status New Type Supply Disruption
The supplier PTP Healthcare Ltd has informed us of a supply issue with its Patient Grooming products.
Find out moreRef: 2025/2888 - 3 April 2025
Important Customer Notice Status New Type Product Alert
GBUK has issued an Advisory Field Safety Notice following discovery that two lot numbers, 241109 and 241119, have been transposed.
Find out moreRef: 2025/2845 - 1 April 2025
Important Customer Notice Status Update Type Supply Disruption
The supply issue with Infant Milk from Danone Nutricia Ltd (Medical) has improved.
Find out moreRef: 2025/2893 - 1 April 2025
Important Customer Notice Status New Type Supply Disruption
The supplier Johnson & Johnson has informed us of a supply issue with its Stapling and Laparoscopic Instruments.
Find out moreRef: 2025/2890 - 26 March 2025
Important Customer Notice Status New Type Supply Disruption
The supplier Schulke and Mayr UK Ltd has informed us of a supply issue with its Shampoo Caps.
Find out moreRef: 2025/2877 - 18 March 2025
Important Customer Notice Status New Type Product Update
The supplier Essity UK Tork has informed us of a product update with its Tork Xpress® Multifold Hand Towel products.
Find out moreRef: 2025/2875 - 17 March 2025
Important Customer Notice Status New Type Delisting
The supplier Molnlycke Health Care Ltd has informed us of a discontinuation with its Mepilex XT Foam Dressings.
Find out moreRef: 2025/2870 - 12 March 2025
Important Customer Notice Status New Type Product Alert
Vygon has issued an Advisory Field Safety Notice, to inform customers of an increase of customer reports in the UK relating to catheter fractures and malfunction of the pinch clamps on the catheter, specifically product code FSU129.
Find out moreRef: 2025/2822 - 10 March 2025
Important Customer Notice Status Update Type Product Update
The product update with NRFit Spinal Needle products from B Braun Medical Ltd due to a new range of products is continuing.
Find out moreRef: 2025/2842 - 10 March 2025
Important Customer Notice Status Update Type Product Recall
The affected products remain impacted by the supply issue outlined in ICN 2759.
Find out moreRef: 2025/2801 - 10 March 2025
Important Customer Notice Status Update Type Product Recall
Vygon has advised they are now able to fulfil orders of FSU373 with unaffected stock.
Find out moreRef: 2025/2860 - 6 March 2025
Important Customer Notice Status New Type Supply Disruption
The supplier Essity UK Limited has informed us of a supply issue with its Continence Care products.
Find out moreRef: 2025/2847 - 3 March 2025
Important Customer Notice Status New Type Supply Disruption
We have been working with KCI Medical Ltd to remove their existing products from the Blue Diamond route.
Find out moreRef: 2024/2714 - 26 February 2025
Important Customer Notice Status Update Type Product Alert
We have received an update to the Field Safety Notice dated 23 October 2024 issued by Baxter, about a potential patient safety issue related to MiniCap Extended Life PD Transfer Sets.
Find out more