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Important Customer Notices (ICNs)

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Product Update Greiner Bio-One Ltd Blood Collection Products Notice of Alternative (ICN 2553)

Ref: 2024/2553 - 1 August 2025

Important Customer Notice Status Update Type Delisting

The discontinuation due to a product update with Blood Collection products from Greiner Bio-One Ltd is continuing.

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Field Safety Notice Insight Health BD ChloraPrep™ Clear 1ml Applicator DMK000 (ICN 2952)

Ref: 2025/2952 - 31 July 2025

Important Customer Notice Status Update Type Product Recall

The Medicines and Healthcare products Regulatory Agency (MHRA) has issued a Class 2 Medicines Recall: EL(25)A/36 following Becton Dickinson UK Ltd informing the MHRA of an additional batch of potentially affected products (batch number 4255106) which may exhibit an open seal on the packaging of the applicator.

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Field Safety Notice Abbott Diagnostics Infectious Diseases Analyser Test Covid-19 2.0 (ICN 3028)

Ref: 2025/3028 - 28 July 2025

Important Customer Notice Status New Type Product Recall

Abbott Diagnostics has issued a revised Field Safety Notice affecting their infection diseases analyser ancillaries ID NOW™ COVID-19 2.0, and ID NOW™ RSV and ID NOW™ Influenza A and B 2 having discovered specific lot numbers where there is a higher occurrence of invalid rates when compared to the product Instructions for Use.

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Product Update Babease Foods Ltd Infant Meals (ICN 3003)

Ref: 2025/3003 - 24 July 2025

Important Customer Notice Status Resolved Type Delisting

The discontinuation with its Infant Meal range of products is now resolved.

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Field Safety Notice LeMaitre TufTex®  Over the Wire Embolectomy Catheter and Pruitt®  Occlusion and Irrigation Occlusion Catheter (ICN 2942)

Ref: 2025/2942 - 21 July 2025

Important Customer Notice Status New Type Product Recall

LeMaitre has issued a Field Safety Notice following discovery of inadequate tray seals during testing.

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Supply Issues Johnson & Johnson Stapling and Laparoscopic Instruments FGP178 (ICN 2893)

Ref: 2025/2893 - 17 July 2025

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with Stapling and Laparoscopic Instruments from Johnson & Johnson is now resolved.

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Safety Alert Aurum Pre-Filled Syringes Phased Introduction of New 10ml CONNECT Syringe Barrel: Importance of Selecting Compatible Needle Free Connectors to Minimise the Risk of Syringe Blockage (ICN 3015)

Ref: 2025/3015 - 16 July 2025

Important Customer Notice Status New Type Safety Alert

The MHRA has issued a Device Safety Information Notice, DSI 2025 02, to make healthcare professionals aware of the importance of using connectors which are compatible with the Aurum new connect syringe barrel.

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Supply Issues Greiner Bio-One Ltd Blood Collection Products Regulatory Inform (ICN 2802)

Ref: 2025/2802 - 15 July 2025

Important Customer Notice Status Update Type Supplier Update

The derogation with Blood Collection products from Greiner Bio-One Ltd is continuing.

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Product Update Sarstedt Ltd Venous Tubes KCM084, KCM093, KCM035 and KCM164 (ICN 3022)

Ref: 2025/3022 - 11 July 2025

Important Customer Notice Status New Type Delisting

The supplier Sarstedt Ltd has informed us of a discontinuation of several of its Venous Tubes.

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Field Safety Notice Philips Visions PV.014P, PV.014P RX and PV.018 Digital IVUS Catheters Instructions for Use (IFU) Precaution Update (ICN 3008)

Ref: 2025/3008 - 11 July 2025

Important Customer Notice Status New Type Product Alert

Philips has issued a Field Safety Notice to advise of an update to the Instructions for Use (IFU), for Visions PV.014P, PV.014P RX and PV.018 Digital IVUS Catheters.

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Supply Issues Microvention PHIL Liquid Embolic Products (ICN 2272)

Ref: 2023/2272 - 9 July 2025

Important Customer Notice Status Update Type Supply Disruption

The supply issue with PHIL Liquid Embolic products from Microvention has improved.

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Field Safety Notice Philips Circuit Selection on Trilogy Evo, Trilogy Evo O2, Trilogy Evo Universal and Trilogy EV300 Platform User Interface (ICN 3012)

Ref: 2025/3012 - 7 July 2025

Important Customer Notice Status New Type Product Alert

Philips Respironics has issued a Field Safety Notice relating to a potential issue that can occur when using preset circuit calibration settings with certain Fisher & Paykel (F&P) single limb circuits.

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Contract Update Breathing Circuits (ICN 3013)

Ref: 2025/3013 - 3 July 2025

Important Customer Notice Status New Type Pricing Update

We have been informed of a price increase on breathing circuits.

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Field Safety Notice Medline Sterile Surgical Procedure Drapes and Sterile Drape Packs (ICN 3000)

Ref: 2025/3000 - 27 June 2025

Important Customer Notice Status New Type Product Recall

Medline has issued a Field Safety Notice recalling specific lot numbers of surgical drapes and drape packs following a visual inspection finding a small hole near the seal of the header bag pouch, close to the Tyvek portion of the pouch.

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Supply Issues Schulke and Mayr UK Ltd Shampoo Cap MRB938 (ICN 2890)

Ref: 2025/2890 - 19 June 2025

Important Customer Notice Status Resolved Type Supply Disruption

MRB938 is available while our current stocks last before being delisted from our online catalogue.

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