Skip to main content

Important Customer Notices (ICNs)

In response to customer feedback, you can now:

  • Access more information on which products are listed on each ICN in the new ICN Weekly Dashboard.
    See our Downloads ▼ section to view this summary now.
  • Quickly display ICNs using Filter options.

Supply Issues GV Health Ltd Polymer Product MVN1704 (ICN 3116)

Ref: 2025/3116 - 25 November 2025

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with Polymer products from G V Health Ltd is now resolved.

Find out more

Supply Issues Johnson & Johnson Medical Ltd Trocars FGE3291 (ICN 3126)

Ref: 2025/3126 - 24 November 2025

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with Trocars from Johnson & Johnson Medical Ltd is now resolved.

Find out more

Supply Issues Crest Medical Ltd Single Use Cold Packs FPG087 (ICN 3158)

Ref: 2025/3158 - 24 November 2025

Important Customer Notice Status New Type Supply Disruption

The supplier Crest Medical Ltd has informed us of a supply issue with its Single Use Cold Packs.

Find out more

Supply Issues ICU Medical International Ltd Paediatric Endotracheal Tubes FDF283, FDF264, FDF265 and FDF168 (ICN 2759)

Ref: 2024/2759 - 24 November 2025

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Endotracheal Tubes with Murphy Eye products from ICU Medical International Ltd is continuing.

Find out more

Product Update Becton Dickinson UK Ltd Blood Collection Sets FNG85119, FNG85115, KFK580 and KFK581 (ICN 3157)

Ref: 2025/3157 - 24 November 2025

Important Customer Notice Status New Type Delisting

The supplier Becton Dickinson UK Ltd has informed us of a discontinuation with its Blood Collection Sets.

Find out more

Product Update Dakota Integrated Solutions Limited Thermal Wristband Cartridges (ICN 2869)

Ref: 2025/2869 - 21 November 2025

Important Customer Notice Status Update Type Product Update

The product update due to a new range of Thermal Wristband Cartridges from Dakota Integrated Solutions is continuing.

Find out more

Supply Issues Caremed Alrick UK Ltd Surgeon Foot Stool FAM19830 (ICN 3043)

Ref: 2025/3043 - 20 November 2025

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with Surgeon Foot Stool from Caremed Alrick UK Ltd is now resolved.

Find out more

Product Update Henry Schein Medical Sphygmomanometer Digital Products FFF85129 (ICN 3152)

Ref: 2025/3152 - 20 November 2025

Important Customer Notice Status New Type Delisting

The supplier Henry Schein Medical has informed us of a discontinuation with its Sphygmomanometer Digital products.

Find out more

Product Update P. Mulrine & Sons Patient Feeding Fruit Juices Formulation Change AAB85000 and AAB85001 (ICN 3153)

Ref: 2025/3153 - 20 November 2025

Important Customer Notice Status New Type Product Update

The supplier P. Mulrine & Sons has informed us of a product update due to a formulation change with its Patient Feeding Juices.

Find out more

Supply Issues KCI Medical Limited (3M) Ioban™ Drapes ELW897, ELW290, ELW470, ELW891 and VJD104 (ICN 3103)

Ref: 2025/3103 - 19 November 2025

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Ioban™ Drapes from KCI Medical Limited is continuing.

Find out more

Supply Issues Paul Hartmann Ltd Non-Woven Island Adhesive Dressings EIJ040, EIJ041, EIJ042 and EIJ043 (ICN 3137)

Ref: 2025/3137 - 18 November 2025

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Non-Woven Island Adhesive Dressing products from Paul Hartmann Ltd is continuing.

Find out more

Field Safety Notice CoClens Biocide Skin Disinfectant DMK034 and DEC85023 (ICN 2937)

Ref: 2025/2937 - 18 November 2025

Important Customer Notice Status Update Type Product Recall

The root cause was identified as trace calcium which interacted with the gluconate present in the formulation to form insoluble calcium gluconate, which crystallised out of solution under storage conditions.

Find out more

Field Safety Notice Rocket Medical Seldinger Chest Drain Kit (ICN 3149)

Ref: 2025/3149 - 17 November 2025

Important Customer Notice Status New Type Product Alert

Rocket Medical have issued a Field Safety Notice informing of an update to the Instructions for Use (IFU) (ZDOCK180) for affected Rocket Seldinger Chest Drain Kits.

Find out more

Product Update GE Medical Systems Ltd Blood Pressure Cuff Single Patient Multi Use FJH10002 and FJH10003 (ICN 3147)

Ref: 2025/3147 - 14 November 2025

Important Customer Notice Status New Type Delisting

The supplier GE Medical Systems Ltd has informed us of a discontinuation with its Blood Pressure Cuff Single Patient Multi Use products.

Find out more

Supply Issues Philips Electronics UK Ltd Airway Adaptor for Capnography ETC02 Single Patient Use FBC943 (ICN 3092)

Ref: 2025/3092 - 14 November 2025

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with Airway Adaptor for Capnography ETC02 Single Patient Use from Philips Electronics UK Ltd is now resolved.

Find out more

Download our publications ▼

  • ICN Weekly Dashboard

    An Excel file detailing all ICNs and the product codes on each ICN. Updated weekly.
    Login to view the downloads