In response to customer feedback, you can now:
Filter 221 recent ICNs by:
Contractual Change Delisting Pricing Update Product Alert Product Recall Product Update Safety Alert Supplier Update Supply DisruptionRef: 2025/3029 - 26 September 2025
Important Customer Notice Status Update Type Product Update
The new range of 2026 Diaries and Planners from Lyreco are available to order.
Find out moreRef: 2025/3098 - 24 September 2025
Important Customer Notice Status New Type Supply Disruption
KCI Medical Limited has reported a supply disruption due to shipping delays caused by a warehouse move, potentially affecting multiple products supplied via our online catalogue.
Find out moreRef: 2025/3089 - 23 September 2025
Important Customer Notice Status New Type Product Alert
Intersurgical has issued a Field Safety Notice following reports that the two housings of some HMEF devices have been found to separate when a force is applied during handling of these products or movement and torsion due to repositioning of the patient.
Find out moreRef: 2025/3095 - 19 September 2025
Important Customer Notice Status New Type Product Update
The suppliers Becton Dickinson (BD) have informed us of a product update with their Infusion Pumpsspecifically BodyComm™ 3.3 Software products.
Find out moreRef: 2025/3092 - 17 September 2025
Important Customer Notice Status New Type Supply Disruption
The supplier Philips Electronics UK Ltd has informed us of a supply issue with its Airway Adaptor for Capnography ETC02 Single Patient Use.
Find out moreRef: 2025/3091 - 16 September 2025
Important Customer Notice Status New Type Supply Disruption
The supplier Advanced Medical Solutions Ltd has informed us of a supply issue with its Liquiband Standard and Flow Control Tissue Adhesives.
Find out moreRef: 2025/3087 - 15 September 2025
Important Customer Notice Status New Type Delisting
Glucose Gels, previously available through NHS Supply Chain, will no longer be accessible under the new framework launching on 27 October 2025.
Find out moreRef: 2025/3023 - 12 September 2025
Important Customer Notice Status Update Type Supply Disruption
The supply issue with its Stapling range with supplier Johnson & Johnson is continuing.
Find out moreRef: 2025/3085 - 11 September 2025
Important Customer Notice Status New Type Contractual Change
We have been informed of a contractual change on Guidion, TrapIT, Nhancer Pro X and Recross products that will terminate on 30 September 2025.
Find out moreRef: 2025/3041 - 11 September 2025
Important Customer Notice Status Update Type Delisting
The discontinuation with Insuflon™ Subcutaneous Catheter products from Applied Medical Technology Ltd is continuing.
Find out moreRef: 2025/3084 - 10 September 2025
Important Customer Notice Status New Type Supply Disruption
The supplier Becton Dickinson Uk Ltd Ed Wokingham has informed us of a supply issue with its Needlefree extension set products.
Find out moreRef: 2021/1258 - 5 September 2025
Important Customer Notice Status Update Type Supply Disruption
The supply issue with Hydropearl Embolic Agent Products from Terumo UK Ltd is continuing.
Find out moreRef: 2025/3068 - 3 September 2025
Important Customer Notice Status New Type Product Recall
Boston Scientific has issued a Field Safety Notice regarding batches of Carotid WALLSTENT™ Monorail Endoprosthesis (Carotid WALLSTENT) devices.
Find out moreRef: 2025/3077 - 2 September 2025
Important Customer Notice Status New Type Product Recall
ICU Medical has issued a Field Safety Notice regarding a potential issue with specific models and Lots of 50ml and 100ml CADD Medication Cassette Reservoirs.
Find out moreRef: 2025/3072 - 29 August 2025
Important Customer Notice Status New Type Product Recall
Mediplus has issued a Field Safety Notice regarding specific Lot numbers of their 5775 Silicone 2 Way Foley (open tip) Catheter Kit, 18Fr. 10cc, Standard, 42cm - FUS85043 due to a labelling error.
Find out more