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Important Customer Notices (ICNs)

In response to customer feedback, you can now:

  • Access more information on which products are listed on each ICN in the new ICN Weekly Dashboard.
    See our Downloads ▼ section to view this summary now.
  • Quickly display ICNs using Filter options.

Supply Issues Aymes Nutritional Supplements ABX978 and ABX979 (ICN 3358)

Ref: 2026/3358 - 13 October 2026

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with nutritional supplements from Aymes is now resolved.

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Supply Issues Roche Diagnostics Limited Point of Care Cardiac Marker Tests Strips HHH1133, HFL1592 and HFL1588 (ICN 3386)

Ref: 2026/3386 - 13 October 2026

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with point of care cardiac marker test strip products from Roche Diagnostics Limited is now resolved.

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Supply Issues Eurosurgical Ltd Amniocentesis Needle FPH85065 (ICN 3475)

Ref: 2026/3475 - 13 October 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with amniocentesis needle from Eurosurgical Ltd is continuing.

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Supply Issues Boston Scientific Ltd Cryoablation Needles (ICN 3378)

Ref: 2026/3378 - 12 October 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with cryoablation needle range Boston Scientific Ltd is continuing.

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Product Update Medicare Colgate Vaginal Speculums FPH85101, FPH85102, FPH85103, FPH85104 and FPH85105 (ICN 3501)

Ref: 2026/3501 - 12 October 2026

Important Customer Notice Status New Type Delisting

The supplier Medicare Colgate has informed us of a discontinuation of its vaginal speculums.

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Supply Issues Hunts Food Group Ltd Cold Beverages Water Natural Still AAC85005 (ICN 3400)

Ref: 2026/3400 - 12 October 2026

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with cold beverages from Hunts Food Group is now resolved.

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Supply Issues Multiple Suppliers Perfusion Cannulas (ICN 3338)

Ref: 2026/3338 - 9 October 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with perfusion cannulas from multiple suppliers is continuing.

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Supply Issues Johnson & Johnson Medical Limited Surgical Sutures (ICN 2341)

Ref: 2023/2341 - 8 October 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with surgical suture products from Johnson & Johnson Medical Ltd is continuing.

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Supply Issues Welch Allyn UK Ltd Blood Pressure Cuffs and Tympanic Thermometer (ICN 3467)

Ref: 2026/3467 - 7 October 2026

Important Customer Notice Status Resolved Type Supply Disruption

The supply Issue with Welch Allyn UK Ltd blood pressure cuffs and tympanic thermometer is now resolved.

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Supply Issues Becton Dickinson Blood Gas Syringe FWC082 (ICN 3462)

Ref: 2026/3462 - 6 October 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with blood gas syringe from Becton Dickinson is continuing.

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Product Update ICU Medical International Ltd Portex Tracheostomy Tubes and Accessories (ICN 3495)

Ref: 2026/3495 - 5 October 2026

Important Customer Notice Status New Type Delisting

The supplier ICU Medical has informed us of a discontinuation of its Portex tracheostomy tubes and accessories.

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Product Update Johnson & Johnson Ligation Products (ICN 3496)

Ref: 2026/3496 - 5 October 2026

Important Customer Notice Status New Type Delisting

The supplier Johnson & Johnson has informed us of a discontinuation of its ligation products.

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Product Update Johnson & Johnson Medical Ltd Surgicel Haemostat Fabrics ELS041, ELS064, ELS065 and ELS115 (ICN 3177)

Ref: 2025/3177 - 2 October 2026

Important Customer Notice Status Update Type Product Update

The product pack change size with Surgicel haemostat fabrics is continuing.

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Contract Update Respiratory Solutions Framework Multiple Products (ICN 3431)

Ref: 2026/3431 - 1 October 2026

Important Customer Notice Status Update Type Contractual Change

The contractual change on multiple product areas within our Respiratory Solutions framework currently subject supply issues is continuing.

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Product Update ICU Medical International Ltd Needlefree Extension Sets FSB2566, FSB2567, FSB2568 and FSB2569 (ICN 3492)

Ref: 2026/3492 - 29 September 2026

Important Customer Notice Status New Type Delisting

The supplier ICU Medical International Limited has informed us of a discontinuation of its needlefree extension sets.

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  • ICN Weekly Dashboard

    An Excel file detailing all ICNs and the product codes on each ICN. Updated weekly.
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