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Important Customer Notices (ICNs)

In response to customer feedback, you can now:

  • Access more information on which products are listed on each ICN in the new ICN Weekly Dashboard.
    See our Downloads ▼ section to view this summary now.
  • Quickly display ICNs using Filter options.

Product Update Solventum (Formerly 3M Healthcare) Rebrand Changes to Product Packaging Multiple Products (ICN 3339)

Ref: 2026/3339 - 26 August 2026

Important Customer Notice Status Update Type Product Update

The transition from 3M Healthcare to Solventum is continuing with the update of its product branding.

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Contract Update Polymer Single Use Aprons (ICN 3453)

Ref: 2026/3453 - 26 August 2026

Important Customer Notice Status New Type Pricing Update

The Cost Adjustment Mechanism that tracks market prices for raw materials has triggered a contractual change on the Polymer Aprons framework.

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Field Safety Notice NGPod Handheld Device and NGPod Sensors (ICN 3458)

Ref: 2026/3458 - 25 August 2026

Important Customer Notice Status New Type Product Recall

The MHRA has issued Device Safety Information regarding NGPod handheld device and NGPod sensor used to test pH to aid the placement of nasogastric tubes.

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Supply Issues NGPOD Global Ltd Enteral Feeding Device Accessories and pH Reading Device (ICN 3420)

Ref: 2026/3420 - 25 August 2026

Important Customer Notice Status Resolved Type Supply Disruption

The enteral feeding device accessories and pH reading device products from NGPOD are now being delisted.

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Supply Issues PDI (EMEA) Disinfectant Wipes VJT516 (ICN 3418)

Ref: 2026/3418 - 25 August 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with disinfectant wipes from PDI is continuing.

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Supply Issues Fresenius Medical Care System Closure/Upgrade eDirect Products (ICN 3407)

Ref: 2026/3407 - 25 August 2026

Important Customer Notice Status Resolved Type Supplier Update

The supply issue with renal product portfolio from Fresenius is now resolved.

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Supply Issues Vygon UK Ltd Needlefree Connection Systems FSB730 (ICN 3375)

Ref: 2026/3375 - 25 August 2026

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with needlefree bag spike from Vygon UK is now resolved.

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Product Update Greiner Bio-One Ltd Blood Collection Tubes (ICN 3457)

Ref: 2026/3457 - 25 August 2026

Important Customer Notice Status New Type Delisting

The supplier Greiner Bio-One has informed us of a discontinuation with its blood collection tube.

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Contract Update Spectrum X Direct Ltd Hand Hygiene Products (ICN 3269)

Ref: 2026/3269 - 24 August 2026

Important Customer Notice Status Update Type Contractual Change

The contractual change due to Spectrum X Direct Ltd leaving the Hand Hygiene framework is continuing.

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Contract Update Polymer Products (ICN 3371)

Ref: 2026/3371 - 24 August 2026

Important Customer Notice Status Update Type Pricing Update

The contractual change on Polymer Products is continuing.

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Field Safety Notice Medtronic Bravo™ CF Capsule Delivery Device FAL19842 (ICN 3455)

Ref: 2026/3455 - 21 August 2026

Important Customer Notice Status New Type Product Recall

Medtronic has issued Field Safety Notice recalling specific lots of the Bravo™ CF capsule delivery device.

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Contract Update Multiple Suppliers Polypropylene Clinical and Sharps Containers (ICN 3424)

Ref: 2026/3424 - 21 August 2026

Important Customer Notice Status Resolved Type Pricing Update

The price changes for polypropylene and clinical sharps containers are now complete.

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Supply Issues Becton Dickinson UK Ltd Ed Wokingham Needlefree Extension Set FSB2499 (ICN 3454)

Ref: 2026/3454 - 21 August 2026

Important Customer Notice Status New Type Supply Disruption

The supplier Becton Dickinson UK has informed us of a supply issue with its needlefree extension set.

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Contract Update Nitrile Examination Gloves (ICN 3425)

Ref: 2026/3425 - 20 August 2026

Important Customer Notice Status Update Type Pricing Update

We have been informed of a contractual change on nitrile examination gloves.

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Supply Issues ICU Medical Airways Management Multiple Products (ICN 3356)

Ref: 2026/3356 - 20 August 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with multiple products across our Airways Management and Associated Products framework is continuing.

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  • ICN Weekly Dashboard

    An Excel file detailing all ICNs and the product codes on each ICN. Updated weekly.
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