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Important Customer Notices (ICNs)

In response to customer feedback, you can now:

  • Access more information on which products are listed on each ICN in the new ICN Weekly Dashboard.
    See our Downloads ▼ section to view this summary now.
  • Quickly display ICNs using Filter options.

Supply Issues Becton Dickinson Blood Collection Needles KFK216 (ICN 2941)

Ref: 2025/2941 - 26 June 2025

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with Blood Collection Needles from Becton Dickinson is now resolved.

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Supply Issues Flexicare Medical Ltd Venturi Valve FDD165 (ICN 2702)

Ref: 2024/2702 - 25 June 2025

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with Venturi Valve products from Flexicare Medical Ltd is now resolved.

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Product Update Fisher & Paykel Healthcare Ltd Nasal Cannula and Facemask Products (ICN 3001)

Ref: 2025/3001 - 24 June 2025

Important Customer Notice Status New Type Delisting

The supplier Fisher & Paykel Healthcare Ltd has informed us of a discontinuation with its Nasal Cannula and Facemask products.

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Supply Issues Typhoo Tea Ltd Tea Bags ACT307 (ICN 2846)

Ref: 2025/2846 - 24 June 2025

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with tea bags from Typhoo Tea Ltd is now resolved.

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Supply Issues Danone Nutricia Ltd (Medical) Infant Milk ABT057 and ABT067 (ICN 2845)

Ref: 2025/2845 - 24 June 2025

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with Infant Milk from Danone Nutricia Ltd (Medical) is now resolved.

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Supply Issues Baxter Healthcare Limited Newbury01 Administration Sets FSB874 (ICN 2916)

Ref: 2025/2916 - 23 June 2025

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Administration Sets from Baxter Healthcare has improved.

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Supply Issues Clinisupplies Ltd Urinary Sheaths FUX059 and FUX066 (ICN 2800)

Ref: 2025/2800 - 20 June 2025

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with Urinary Sheaths from Clinisupplies Ltd is now resolved.

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Supply Issues Schulke and Mayr UK Ltd Shampoo Cap MRB938 (ICN 2890)

Ref: 2025/2890 - 19 June 2025

Important Customer Notice Status Resolved Type Supply Disruption

MRB938 is available while our current stocks last before being delisted from our online catalogue.

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Field Safety Notice Intersurgical Guedel Airways (ICN 2989)

Ref: 2025/2989 - 16 June 2025

Important Customer Notice Status New Type Product Recall

Intersurgical has issued a Field Safety Notice regarding specific lots of Guedel Airways.

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Contract Update Medical Socket Mops (ICN 2990)

Ref: 2025/2990 - 13 June 2025

Important Customer Notice Status New Type Pricing Update

We have been informed of a price decrease on Medical Socket Mops.

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Field Safety Notice Baxter Healthcare Welch Allyn Non-Automated Blood Pressure Gauges Packaging Issue (ICN 2949)

Ref: 2025/2949 - 12 June 2025

Important Customer Notice Status Update Type Product Recall

We have been informed only two products available from NHS Supply Chain are affected by the Field Safety Notice FA 2025-007.

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Product Update Becton Dickinson Venflon™ IV Cannula with Wings 14G to 22G (ICN 2812)

Ref: 2025/2812 - 12 June 2025

Important Customer Notice Status Update Type Delisting

The discontinuation with Venflon™ IV Cannula products from Becton Dickinson is continuing.

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Supply Issues ICU Medical International Ltd Blood Gas Syringes (ICN 2722)

Ref: 2024/2722 - 11 June 2025

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Blood Gas Syringes from ICU Medical International Ltd is continuing.

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Field Safety Notice Intersurgical Various BVM Resuscitators (ICN 2987)

Ref: 2025/2987 - 11 June 2025

Important Customer Notice Status New Type Product Alert

Intersurgical has issued a Field Safety Notice regarding specific lots of various BVM Resuscitators.

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Field Safety Notice 3M Solventum Ranger High Flow and Irrigation Sets (ICN 2953)

Ref: 2025/2953 - 11 June 2025

Important Customer Notice Status New Type Product Alert

3M and Solventum are notifying all customers and users regarding an update to the Instructions for Use (IFU) with respect to flow rates and fluid temperature for the Ranger High flow sets and the Ranger Irrigation sets, as well as the user manuals for the corresponding warming units.

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  • ICN Weekly Dashboard

    An Excel file detailing all ICNs and the product codes on each ICN. Updated weekly.
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