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Important Customer Notices (ICNs)

In response to customer feedback, you can now:

  • Access more information on which products are listed on each ICN in the new ICN Weekly Dashboard.
    See our Downloads ▼ section to view this summary now.
  • Quickly display ICNs using Filter options.

Product Update L&R Medical UK Ltd Hydrogel Dressing Non- Adhesive Products ELE020, ELE055, ELE056 and ELE083 (ICN 2582)

Ref: 2024/2582 - 25 March 2025

Important Customer Notice Status Resolved Type Delisting

The discontinuation with Hydrogel Dressing products from L&R Medical UK Ltd is now resolved.

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Product Update B Braun Caresite® Needlefree Extension Set Notice of Alternative FSB2385 (ICN 2716)

Ref: 2024/2716 - 25 March 2025

Important Customer Notice Status Resolved Type Delisting

The discontinuation of Caresite® Needlefree Extension Set products from B Braun Medical Ltd is now resolved.

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Product Update Baxter Healthcare Limited Extension Set Bore Wide Male/Female Luer Lock PVC FSB739 (ICN 2676)

Ref: 2024/2676 - 25 March 2025

Important Customer Notice Status Resolved Type Delisting

The discontinuation with Extension Set products from Baxter Healthcare is now resolved.

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Product Update Arjo UK Ltd Flites Loop High Back Sling Products (ICN 2652)

Ref: 2024/2652 - 25 March 2025

Important Customer Notice Status Resolved Type Delisting

The discontinuation with Flites Loop High Back Sling products from Arjo UK Ltd is now resolved.

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Supply Issues Coloplast Ltd Endourology Balloon Catheters (ICN 2811)

Ref: 2025/2811 - 25 March 2025

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with Endourology Balloon Catheters from Coloplast Ltd is continuing and the supplier is currently unable to advise of a resolution date.

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Supply Issues ICU Medical International Ltd Endotracheal Tubes FDG905 and FDG907 (ICN 2740)

Ref: 2024/2740 - 25 March 2025

Important Customer Notice Status Resolved Type Supply Disruption

The supply issues with Endotracheal Tubes from ICU Medical International Ltd is now resolved.

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Supply Issues Convatec Ltd Odour Control Standard Dressing Products ELV021 (ICN 2646)

Ref: 2024/2646 - 24 March 2025

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with Odour Control Standard Dressing products from Convatec Ltd is now resolved.

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Supply Issues Olympus Keymed Lithotripsy Consumables FAL3501 (ICN 2664)

Ref: 2024/2664 - 21 March 2025

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with Lithotripsy Consumables from Olympus Keymed is continuing.

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Supply Issues Meglio Limited Single Use Tourniquet Products Packaging Issue (ICN 2788)

Ref: 2025/2788 - 21 March 2025

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with Single Use Tourniquet products from Meglio Limited is now resolved.

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Supply Issues Medtronic Ltd Surgical Sutures FVN005, FVN174, FVQ259, FVQ506 and FVQ834 (ICN 2865)

Ref: 2025/2865 - 21 March 2025

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Surgical Sutures from Medtronic Ltd has improved.

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Supply Issues Vygon UK Ltd Needlefree Connector Valve FSW132 (ICN 2883)

Ref: 2025/2883 - 21 March 2025

Important Customer Notice Status New Type Supply Disruption

The supplier Vygon UK Ltd has informed us of a supply issue with its Needlefree Connector Valves.

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Product Update Moulded Fibre Products Limited FSL2144 (ICN 2881)

Ref: 2025/2881 - 20 March 2025

Important Customer Notice Status New Type Product Update

The supplier Moulded Fibre Products Limited has informed us of a product update with its Pulp Washbowl product.

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Supply Issues ICU Medical International Limited Percutaneous Sets (ICN 2796)

Ref: 2025/2796 - 20 March 2025

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Percutaneous Set products from ICU Medical International Limited is continuing.

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Supply Issues Teleflex Medical Self-Retaining Catheters (ICN 2699)

Ref: 2024/2699 - 19 March 2025

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Self-Retaining Catheter products from Teleflex Medical (Rusch & Pilling Weck) is continuing.

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Supply Issues GBUK Enteral Nasogastric Feeding Tubes FWM2403 (ICN 2670)

Ref: 2024/2670 - 19 March 2025

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with Nasogastric Feeding Tubes from GBUK Enteral is now resolved.

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  • ICN Weekly Dashboard

    An Excel file detailing all ICNs and the product codes on each ICN. Updated weekly.
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