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Important Customer Notices (ICNs)

In response to customer feedback, you can now:

  • Access more information on which products are listed on each ICN in the new ICN Weekly Dashboard.
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  • Quickly display ICNs using Filter options.

Supply Issues ICU Medical International Ltd Paediatric Endotracheal Tubes (ICN 2759)

Ref: 2024/2759 - 8 May 2025

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Paediatric Endotracheal Tubes from ICU Medical International Ltd is continuing.

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Field Safety Notice GBUK Arterial Cannula Kit 4Fr x 10cm FSQ85014 (ICN 2930)

Ref: 2025/2930 - 7 May 2025

Important Customer Notice Status New Type Product Recall

GBUK has issued a Field Safety Notice regarding specific lots of Arterial Cannula Kit 4Fr x 10cm.

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Product Update Moulded Fibre Products Limited Pulp Washbowl FSL2144 (ICN 2881)

Ref: 2025/2881 - 7 May 2025

Important Customer Notice Status Resolved Type Product Update

The product update due to a change in pack size with Pulp Washbowl products from Moulded Fibre Products Limited is now complete.

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Field Safety Notice Performance Health Days Adjustable Crutches GTV85193 and GTV85182 (ICN 2918)

Ref: 2025/2918 - 6 May 2025

Important Customer Notice Status New Type Product Recall

Performance Health International has issued a Field Safety Notice having identified a limited number of Days adjustable standard crutches supplied since September 2024 that may contain defective handles due to a manufacturing error.

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Supply Issues Paul Hartmann Ltd System Upgrade eDirect Products (ICN 2897)

Ref: 2025/2897 - 6 May 2025

Important Customer Notice Status Resolved Type Supply Disruption

The software upgrade at Paul Hartmann Ltd is now complete.

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Supply Issues Medicareplus International Ltd Barrier Film Spray ELY561 (ICN 2806)

Ref: 2025/2806 - 6 May 2025

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with Barrier Film Spray products from Medicareplus International Ltd is now resolved.

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Field Safety Notice Johnson & Johnson ENDOPATH ECHELON™ Vascular White Reload for Advanced Placement Tip (35 mm, 4 Row) FTX7610 (ICN 2927)

Ref: 2025/2927 - 2 May 2025

Important Customer Notice Status New Type Product Alert

Johnson & Johnson has issued a Field Safety Notice regarding ENDOPATH ECHELON™ Vascular White Reload for Advanced Placement Tip (35 mm, 4 Row) product code VASECR35, distributed since 30 May 2024 and with expiration dates starting from 31 August 2026 to help ensure safe and effective use.

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Product Update Fresenius Kabi Ltd All Routes Administration Set FSB2118 (ICN 2926)

Ref: 2025/2926 - 1 May 2025

Important Customer Notice Status New Type Delisting

The supplier Fresenius Kabi Ltd All Routes has informed us of a discontinuation with its Administration Set products.

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Supply Issues LTC Healthcare Condom Products GEB239 and GEB249 (ICN 2661)

Ref: 2024/2661 - 30 April 2025

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with Condom products from LTC Healthcare is now resolved.

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Product Update Dakota Integrated Solutions Limited Thermal Wristband Cartridges (ICN 2869)

Ref: 2025/2869 - 30 April 2025

Important Customer Notice Status Update Type Product Update

The product update due to a new range of Thermal Wristband Cartridges from Dakota Integrated Solutions is continuing.

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Supply Issues Salter Labs UK T/A Airlife Closed Suction Catheter FSQ476 (ICN 2904)

Ref: 2025/2904 - 30 April 2025

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with Closed Suction Catheter products from Salter Labs UK is now resolved.

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Product Update Multiple Suppliers Sexual Health IUD Products Notice of Alternative (ICN 2920)

Ref: 2025/2920 - 29 April 2025

Important Customer Notice Status New Type Delisting

The suppliers Durbin PLC and Parburch Medical have informed us of a discontinuation with their IUD products.

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Supply Issues Intersurgical Ltd Breathing System FDB1006 and Carbon Dioxide Absorbent FDB249 (ICN 2799)

Ref: 2025/2799 - 28 April 2025

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with Oxygen Facemask products from Intersurgical Ltd is now resolved.

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Supply Issues Conmed Linvatec Stock & Ed Diathermy Cables FDJ133 (ICN 2758)

Ref: 2024/2758 - 28 April 2025

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with Diathermy Cables from Conmed Linvatec Stock & Ed is now resolved.

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Supply Issues Ivory & Ledoux Canned Goods Pineapple AHS303 (ICN 2762)

Ref: 2024/2762 - 28 April 2025

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Canned Pineapple products from Ivory & Ledoux is continuing.

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  • ICN Weekly Dashboard

    An Excel file detailing all ICNs and the product codes on each ICN. Updated weekly.
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