In response to customer feedback, you can now:
Filter 193 recent ICNs by:
Contractual Change Delisting Product Alert Product Recall Product Update Safety Alert Supplier Update Supply Disruption Supply IssuesRef: 2026/3281 - 17 March 2026
Important Customer Notice Status New Type Product Alert
Armstrong Medical has issued a Field Safety Notice to inform users of an identified issue associated with the APL valve used in certain Resuscitation Sets.
Find out moreRef: 2026/3287 - 13 March 2026
Important Customer Notice Status New Type Product Alert
Terumo issued Field Safety Notice FSN2025-003 in December 2025 following customer feedback regarding expiry dates on certain device ranges. Further investigation which included a100% verification check of each MDR device labelling confirmed a deficiency in the shelf life.
Find out moreRef: 2026/3286 - 13 March 2026
Important Customer Notice Status New Type Delisting
The supplier Diversey Ltd has informed us of a discontinuation with its chlorine products.
Find out moreRef: 2026/3273 - 11 March 2026
Important Customer Notice Status New Type Delisting
We have identified that a number of Praxis Medical Ltd products on the Orthotic Services, Immobilisation Services and Associated Products framework do not have current MHRA registration for the UK market, so we are delisting various product ranges.
Find out moreRef: 2026/3277 - 11 March 2026
Important Customer Notice Status New Type Product Recall
Cook Medical has issued Field Safety Notice FSN (FSCA Ref: 2026FA0001) having identified a number of products, listed in ‘Attachment 1 - Product Information Table’ have been labelled with expiration dates that exceed the true shelf life.
Find out moreRef: 2026/3279 - 11 March 2026
Important Customer Notice Status New Type Product Alert
Rocket Medical has issued a Field Safety Notice CUST-OCC665 Revision 2 dated 6 March 2026. This updates their Field Safety Notice GB-MF-000025375, released in November 2023.
Find out moreRef: 2026/3249 - 5 March 2026
Important Customer Notice Status Resolved Type Supply Disruption
The supply issue with Bladder Irrigation Set from Baxter Healthcare Limited is now resolved.
Find out moreRef: 2026/3272 - 4 March 2026
Important Customer Notice Status New Type Product Recall
Cook Medical has issued Field Safety Notice FSN and FSCA Ref: 2026FA0002 recalling Instinct Plus Endoscopic Clipping Devices manufactured 2023-02-09 through 2025-04-20, following reports of a malfunction that occurs when the user attempts to open the clip jaws by actuating the handle.
Find out moreRef: 2026/3269 - 2 March 2026
Important Customer Notice Status New Type Contractual Change
The supplier Spectrum X Direct Ltd is leaving our Hand Hygiene framework.
Find out moreRef: 2026/3247 - 27 February 2026
Important Customer Notice Status New Type Product Recall
Armstrong Medical have issued a revision to their Field Safety Notice, CF-1573 Version 4, to inform users this is now a Product Recall for Anaesthetic Circuits, AquaVENT® CPAP Systems and Ventilator Circuits for Non-invasive Ventilation devices.
Find out moreRef: 2026/3270 - 27 February 2026
Important Customer Notice Status New Type Supply Disruption
The supplier Stryker UK Ltd has informed us of a supply issue with its Pulse Lavage products.
Find out moreRef: 2026/3260 - 26 February 2026
Important Customer Notice Status Update Type Supply Disruption
The supply issue with Belted Pads from Ontex UK is continuing.
Find out moreRef: 2025/2953 - 25 February 2026
Important Customer Notice Status Update Type Product Alert
3M and Solventum are notifying all customers and users regarding an update to the Instructions for Use (IFU) with respect to flow rates and fluid temperature for the Ranger High flow sets and the Ranger Irrigation sets, as well as the user manuals for the corresponding warming units.
Find out moreRef: 2024/2699 - 25 February 2026
Important Customer Notice Status Update Type Supply Disruption
The supply issue with Self-Retaining Catheters and Intermittent Catheters from Teleflex Medical is continuing.
Find out moreRef: 2026/3267 - 24 February 2026
Important Customer Notice Status New Type Delisting
The supplier Teleflex Medical UK has informed us of a discontinuation with its Self-Retaining (Foley) 2-Way PTFE Coated Latex Catheters.
Find out more