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Important Customer Notices (ICNs)

In response to customer feedback, you can now:

  • Access more information on which products are listed on each ICN in the new ICN Weekly Dashboard.
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Supply Issues Unisurge International Ltd Swabs ENK129, ENK130 and ENK131 (ICN 3266)

Ref: 2026/3266 - 8 April 2026

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with swabs from Unisurge International Ltd is now resolved.

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Supply Issues Becton Dickinson UK Ltd Ed Wokingham Needlefree Extension Set FKA742 (ICN 3084)

Ref: 2025/3084 - 7 April 2026

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with needlefree extension set products from Becton Dickinson UK Ltd is now resolved.

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Supply Issues Becton Dickinson UK Ltd Woking Biopsy Needle FYU2877 (ICN 3251)

Ref: 2926/3251 - 7 April 2026

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with biopsy needles from Becton Dickinson UK Ltd is now resolved.

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Product Update GenX Open Suction Catheters (ICN 2966)

Ref: 2025/2966 - 1 April 2026

Important Customer Notice Status Update Type Product Alert

NHS Supply Chain has made the decWe have made the decision to quarantine four Open Suction Catheters supplied by GenX whilst we explore a potential issue.ision to quarantine four Open Suction Catheters supplied by GenX whilst we explore a potential issue.

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Field Safety Notice Nutshell MOMA Foods Porridge and Cereal Products (ICN 3301)

Ref: 2026/3301 - 31 March 2026

Important Customer Notice Status Update Type Product Recall

MOMA Foods is taking the precautionary step to expand their product recall to cover all MOMA Porridge and Cereal products on the market with a Best Before Date (BBE) between 24 April 2026 and 12 March 2027 due to potential contamination.

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Supply Issues IPS Converters Ltd Sheet Clinical Laminate VMS001 (ICN 3304)

Ref: 2026/3304 - 27 March 2026

Important Customer Notice Status New Type Supply Disruption

The supplier IPS Converters Ltd has informed us of a supply issue with its Sheet Clinical Laminate.

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Product Update BBI Healthcare Oral Nutritional Products (ICN 3087)

Ref: 2025/3087 - 27 March 2026

Important Customer Notice Status Update Type Delisting

The discontinuation with Oral Nutritional products from BBI Healthcare is continuing.

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Field Safety Notice Saraco Industries Clinigo Wipes Contamination (ICN 3303)

Ref: 2026/3303 - 27 March 2026

Important Customer Notice Status New Type Product Recall

Saraco Industries has issued a Voluntary Withdrawal Notice regarding specific batches of Clinigo Wipes.

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Field Safety Notice GBUK Safety Hypodermic Needle 25G FTR3356 (ICN 3299)

Ref: 2026/3299 - 26 March 2026

Important Customer Notice Status Update Type Product Recall

GBUK has issued a Field Safety Notice regarding specific lots of Safety Hypodermic Needle 25G x 5/8" (0.5 x 16mm) Orange.

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Supply Issues Medtronic Limited Surgical Stapling FGS274 and FGS281 (ICN 3141)

Ref: 2025/3141 - 24 March 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Surgical Stapling products from Medtronic is continuing.

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Safety Alert Molnlycke Hibiwash 500ml Bottle 4% Chlorhexidine Gluconate Antiseptic DEC85030 (ICN 3296)

Ref: 2026/3296 - 24 March 2026

Important Customer Notice Status Update Type Product Recall

On 23 March 2026 the MHRA issued a Class 2 Medicine Recall, DMRC- 38814497 regarding Hibiwash 500ml bottle 4% Chlorhexidine Gluconate Antiseptic DEC85030.

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Field Safety Notice Laborie Medical Technologies UK Ltd Kiwi Complete Vacuum Delivery System FFK019 (ICN 3297)

Ref: 2026/3297 - 20 March 2026

Important Customer Notice Status New Type Product Recall

Laborie Medical Technologies UK Ltd has issued a Field Safety Notice following customer reports of failure of handle break at the Traction Force Indicator handle joint.

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Supply Issues Blatchford Limited Closure for Annual Stock Take eDirect Products (ICN 3290)

Ref: 2026/3290 - 18 March 2026

Important Customer Notice Status New Type Supplier Update

The supplier Blatchford Limited has informed us that they will be closed for their annual stock take.

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Field Safety Notice Fresenius Stay Safe Disinfection Cap FHE85316 (ICN 3295)

Ref: 2026/3295 - 17 March 2026

Important Customer Notice Status New Type Product Alert

Fresenius Medical Care has issued an update to a Field Safety Notice dated October 2023 to advise users of the potential side effects of hypothyroidism and hypersensitivity in relation to the use of Stay Safe Disinfection Cap.

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Product Update Labcold Refrigeration (ICN 3292)

Ref: 2026/3292 - 17 March 2026

Important Customer Notice Status New Type Delisting

The supplier Labcold has informed us of a phased discontinuation of Pharmacy Refrigeration products.

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  • ICN Weekly Dashboard

    An Excel file detailing all ICNs and the product codes on each ICN. Updated weekly.
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