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Important Customer Notices (ICNs)

In response to customer feedback, you can now:

  • Access more information on which products are listed on each ICN in the new ICN Weekly Dashboard.
    See our Downloads ▼ section to view this summary now.
  • Quickly display ICNs using Filter options.

Supply Issues Medtronic Energy Device Products (ICN 2848)

Ref: 2025/2848 - 31 March 2025

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with Energy Device products from Medtronic is now resolved.

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Supply Issues Medtronic Stapling and Trocars FGS182, FGS179 and FGE3243 (ICN 2887)

Ref: 2025/2887 - 28 March 2025

Important Customer Notice Status New Type Supply Disruption

The supplier Medtronic has informed us of a supply issue with its Reloadable Stapler and Surgineedle products.

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Supply Issues LTC Healthcare Condom Products GEB239 and GEB249 (ICN 2661)

Ref: 2024/2661 - 28 March 2025

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Condom products from Pasante Healthcare and and LTC Healthcare is continuing.

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Supply Issues Teleflex Medical Heat and Moisture Exchanger (HME) Humid-Vent 1® (HV1) FTC013 (ICN 2841)

Ref: 2025/2841 - 28 March 2025

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with HME products from Teleflex Medical is now resolved.

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Supply Issues Multiple Suppliers Peak Flow Meter Mouthpiece and Venturi Valves FDD2807, FDD165 and FDD164 (ICN 2702)

Ref: 2024/2702 - 27 March 2025

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Peak Flow Meter Mouthpiece and Nasal Cannula products from Flexicare Medical Ltd and Clement Clarke International Ltd is continuing.

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Supply Issues Medtronic Perfusion Products (ICN 1832)

Ref: 2022/1832 - 27 March 2025

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with Perfusion products from Medtronic is now resolved.

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Supply Issues Stryker UK Limited Exeter Long Modular Cemented Stem Products (ICN 2789)

Ref: 2025/2789 - 27 March 2025

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with Exeter Long Modular Cemented Stem products from Stryker UK Limited is now resolved.

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Supply Issues Stryker UK Ltd Orthopaedic Solutions Multiple Products  (ICN 1666)

Ref: 2022/1666 - 27 March 2025

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with various sized Exeter Stems, Triathlon Femur and ETS heads from Stryker UK Ltd is now resolved.

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Supply Issues Schulke and Mayr UK Ltd Shampoo Cap MRB938 (ICN 2890)

Ref: 2025/2890 - 26 March 2025

Important Customer Notice Status New Type Supply Disruption

The supplier Schulke and Mayr UK Ltd has informed us of a supply issue with its Shampoo Caps.

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Supply Issues GBUK Ltd 3ml Luer Lock Hypodermic Syringe FWC637 (ICN 2889)

Ref: 2025/2889 - 26 March 2025

Important Customer Notice Status New Type Supply Disruption

The supplier GBUK Ltd has informed us of a supply issue with its 3ml Luer Lock Hypodermic Syringe products.

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Product Update Ontex UK Ltd Fixation Pants (ICN 2684)

Ref: 2024/2684 - 26 March 2025

Important Customer Notice Status Resolved Type Delisting

The discontinuation with Fixation Pants from Ontex UK Ltd is now resolved.

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Product Update B Braun Medical Ltd Sterican Hypodermic Needle Products Notice of Alternative (ICN 2549)

Ref: 2024/2549 - 26 March 2025

Important Customer Notice Status Resolved Type Delisting

The product update due to a new range of Sterican Hypodermic Needle products from B Braun Medical Ltd is now resolved.

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Product Update Unigloves Nitrile Examination Gloves (ICN 2573)

Ref: 2024/2573 - 26 March 2025

Important Customer Notice Status Resolved Type Delisting

The discontinuation with Nitrile Examination Gloves from Unigloves is now resolved.

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Product Update Becton Dickinson Bonanno Suprapubic Catheter FST693 (ICN 2625)

Ref: 2024/2625 - 26 March 2025

Important Customer Notice Status Resolved Type Delisting

The discontinuation with Bonanno Suprapubic Catheter products from Becton Dickinson is now resolved.

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Product Update Teleflex Medical Biopsy Devices FCB16624, FCB16625, FCB16626 and FCB16627 (ICN 2547)

Ref: 2024/2547 - 26 March 2025

Important Customer Notice Status Resolved Type Delisting

The discontinuation with Hunter Biopsy Sealing Devices from Telefex Medical is now resolved.

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  • ICN Weekly Dashboard

    An Excel file detailing all ICNs and the product codes on each ICN. Updated weekly.
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