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Important Customer Notices (ICNs)

In response to customer feedback, you can now:

  • Access more information on which products are listed on each ICN in the new ICN Weekly Dashboard.
    See our Downloads ▼ section to view this summary now.
  • Quickly display ICNs using Filter options.

Supply Issues Becton Dickinson UK Ltd Stock Oxford Extension Sets FSB886 and FSB892 (ICN 3057)

Ref: 2025/3057 - 8 October 2025

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with Extension Set PCA products from Becton Dickinson UK Ltd is now resolved.

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Supply Issues Mediq Healthcare UK Ltd Woundcare Pack EVX617 (ICN 3048)

Ref: 2025/3048 - 8 October 2025

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with Woundcare Packs from Mediq Healthcare UK Limited is now resolved.

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Supply Issues Becton Dickinson UK Ltd Administration Sets FKA397 and FKA869 (ICN 2864)

Ref: 2025/2864 - 8 October 2025

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with Administration Sets from Becton Dickinson UK Ltd is now resolved.

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Product Update Locamed, Ligation, Stapling, Laparoscopic Instruments and Trocars Products (ICN 3101)

Ref: 2025/3101 - 3 October 2025

Important Customer Notice Status New Type Supply Disruption

Following a proactive documentation review by NHS Supply Chain to ensure all product certification requirements are fully up to date, several products supplied by Locamed are suspended and temporarily unavailable to order.

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Contract Update Baby Boards and Tube Filling Cannula Kwill Products (ICN 3054)

Ref: 2025/3054 - 3 October 2025

Important Customer Notice Status Update Type Contractual Change

We have been informed of a contractual change on Baby Boards and Tube Filling Cannula Kwill products.

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Supply Issues Rocialle Universal Packs EVS86129 and EVS86130 (ICN 3007)

Ref: 2025/3007 - 2 October 2025

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with Universal Packs from Rocialle is now resolved.

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Supply Issues BVM Medical Invasive Cardiology Products for Adults and Paediatrics (ICN 2777)

Ref: 2024/2777 - 1 October 2025

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Cardiology Products for Adults and Paediatrics from BVM Medical is continuing.

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Supply Issues Cardinal Health UK 432 Limited Tube Yankauer Suction Product FWP319 (ICN 3018)

Ref: 2025/3018 - 30 September 2025

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with Tube Yankauer Suction products from Cardinal Health UK 432 Limited is now resolved.

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Supply Issues Becton Dickinson UK Ltd Stock Oxford Extension Sets 2023 FSB2538 (ICN 3079)

Ref: 2025/3079 - 30 September 2025

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with Extension Sets from Becton Dickinson UK Ltd Stock Oxford is now resolved.

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Product Update Multiple Suppliers Multiple Products Across Various Frameworks (ICN 3094)

Ref: 2025/3094 - 30 September 2025

Important Customer Notice Status New Type Delisting

15,899 NPCs are affected.

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Supply Issues Marillo Foods Ltd Canned Fruit AHG272 (ICN 2901)

Ref: 2025/2901 - 30 September 2025

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Canned Fruit products from Marillo Foods Ltd is continuing.

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Supply Issues Swann Morton Limited Holiday Closure eDirect Products (ICN 2951)

Ref: 2025/2951 - 29 September 2025

Important Customer Notice Status Update Type Supply Disruption

The supplier Swann Morton has informed us of its supplier closures for 2025.

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Supply Issues Medtronic Ltd Sensor for Pulse Oximetry Multi Patient Use FBC034 (ICN 2964)

Ref: 2025/2964 - 29 September 2025

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with Sensor for Pulse Oximetry Multi Patient Use products from Medtronic Ltd is now resolved.

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Product Update Henry Schein Medical Blood Pressure Cuff Multi Patient Use FFF85011, FFF961, FFF964, FFF976 and FFF980 (ICN 3100)

Ref: 2025/3100 - 26 September 2025

Important Customer Notice Status New Type Delisting

The supplier Henry Schein Medical has informed us of a discontinuation with its Blood Pressure Cuff Multi Patient Use products.

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Supply Issues P Mulrines and Sons Cold Beverages AAN217 (ICN 2917)

Ref: 2025/2917 - 26 September 2025

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Cold Beverages from P Mulrines and Sons is continuing.

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  • ICN Weekly Dashboard

    An Excel file detailing all ICNs and the product codes on each ICN. Updated weekly.
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