Ref: 2025/3040 - 12 August 2025
Important Customer Notice Status New Type Product Recall
Baxter Healthcare Corporation has issued a Field Safety Notice urgently recalling the Q-Link 13 lift component following customer reports related to improper attachment of the Q-Link 13 (false latching) with the quick-release hook.
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Ref: 2025/2899 - 11 August 2025
Important Customer Notice Status Resolved Type Supply Disruption
The supply issue with Patient Grooming products from PTP Healthcare Ltd is now resolved.
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Ref: 2024/2762 - 11 August 2025
Important Customer Notice Status Resolved Type Supply Disruption
The supply issue with Canned Pineapple products from Ivory & Ledoux is now resolved.
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Ref: 2025/2951 - 11 August 2025
Important Customer Notice Status Update Type Supply Disruption
The supplier Swann Morton has informed us of its supplier closures for 2025.
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Ref: 2025/3044 - 11 August 2025
Important Customer Notice Status New Type Product Alert
Boston Scientific has issued a Field Safety Notice to provide important information about RELIANCE ePTFE (Gore) defibrillation leads with an increased potential to exhibit a pattern of gradual rise in LVSI which is associated with calcification of the shocking coil(s).
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Ref: 2025/3014 - 7 August 2025
Important Customer Notice Status Resolved Type Supply Disruption
The supply issue with Catheter Packs from Vygon UK Ltd is now resolved.
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Ref: 2025/2847 - 7 August 2025
Important Customer Notice Status Resolved Type Supply Disruption
The supply issue with products from KCI Medical Limited due to a change of supply route is now resolved.
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Ref: 2025/3042 - 7 August 2025
Important Customer Notice Status Update Type Supply Disruption
The supply issue with Needlefree Connection Valves from Becton Dickinson UK Ltd is continuing.
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Ref: 2025/3047 - 6 August 2025
Important Customer Notice Status New Type Supply Disruption
The supplier Becton Dickinson UK Ltd has informed us of a supply issue with its Hypodermic Syringe products.
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Ref: 2025/3045 - 5 August 2025
Important Customer Notice Status New Type Delisting
The supplier Alliance Disposables Limited has informed us of a discontinuation with its Disposable Cold Cups.
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Ref: 2025/3043 - 4 August 2025
Important Customer Notice Status New Type Supply Disruption
The supplier Caremed Alrick UK Ltd has informed us of a supply issue with its Surgeon Foot Stool.
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Ref: 2024/2553 - 1 August 2025
Important Customer Notice Status Update Type Delisting
The discontinuation due to a product update with Blood Collection products from Greiner Bio-One Ltd is continuing.
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Ref: 2025/2952 - 31 July 2025
Important Customer Notice Status Update Type Product Recall
The Medicines and Healthcare products Regulatory Agency (MHRA) has issued a Class 2 Medicines Recall: EL(25)A/36 following Becton Dickinson UK Ltd informing the MHRA of an additional batch of potentially affected products (batch number 4255106) which may exhibit an open seal on the packaging of the applicator.
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Ref: 2024/2759 - 31 July 2025
Important Customer Notice Status Update Type Supply Disruption
The supply issue with Paediatric Endotracheal Tubes from ICU Medical International Ltd is continuing.
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Ref: 2025/3028 - 28 July 2025
Important Customer Notice Status New Type Product Recall
Abbott Diagnostics has issued a revised Field Safety Notice affecting their infection diseases analyser ancillaries ID NOW™ COVID-19 2.0, and ID NOW™ RSV and ID NOW™ Influenza A and B 2 having discovered specific lot numbers where there is a higher occurrence of invalid rates when compared to the product Instructions for Use.
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