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Important Customer Notices (ICNs)

In response to customer feedback, you can now:

  • Access more information on which products are listed on each ICN in the new ICN Weekly Dashboard.
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Field Safety Notice GORE® ACUSEAL Vascular Graft (ICN 3114)

Ref: 2025/3114 - 16 October 2025

Important Customer Notice Status New Type Product Alert

L. Gore & Associates (Gore) issued a Field Safety Notice in August 2025 regarding the updating of the Instructions for Use (IFU) related to the GORE® ACUSEAL Vascular Graft, all catalogue numbers, following a number of reports of delamination.

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Supply Issues Nissha Medical Technologies Ltd Recording Paper FDI230 (ICN 3117)

Ref: 2025/3117 - 16 October 2025

Important Customer Notice Status New Type Supply Disruption

The supplier Nissha Medical Technologies Ltd has informed us of a supply issue with its Recording Paper.

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Supply Issues Medicare Plus International Ltd Barrier Cream ELY536 (ICN 3081)

Ref: 2025/3081 - 16 October 2025

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Barrier Cream with Medicare Plus International is continuing.

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Supply Issues Scot Young Research Ltd Medical Socket Mops Interchangeable Connection Products (ICN 3088)

Ref: 2025/3088 - 15 October 2025

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with Medical Socket Mops Interchangeable Connection products from Scot Young Research Ltd is now resolved.

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Supply Issues Becton Dickinson UK Ltd Stock Oxford Hypodermic Syringe FWC121 and FWC244 (ICN 3047)

Ref: 2025/3047 - 15 October 2025

Important Customer Notice Status Update Type Supply Disruption

The supply issue with its Hypodermic Syringes from Becton Dickinson UK Ltd is continuing.

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Supply Issues KCI Medical Limited (3M) Ioban™ Drapes ELW891, VJD104, ELW470 and ELW189 (ICN 3103)

Ref: 2025/3103 - 14 October 2025

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Ioban™ Drapes from KCI Medical Limited is continuing.

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Supply Issues GV Health Ltd Polymer Product MVN1704 (ICN 3116)

Ref: 2025/3116 - 13 October 2025

Important Customer Notice Status New Type Supply Disruption

The supplier GV Health Ltd has informed us of a supply issue with its Polymer products.

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Supply Issues Vernacare International Ltd Cardboard Based Clinical Waste Containers (ICN 2995)

Ref: 2025/2995 - 13 October 2025

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Cardboard Based Clinical Waste Containers from Vernacare International Ltd is continuing.

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Supply Issues Intersurgical Ltd Breathing Systems and Circuits FDC589, FDB85028, FDD5366 and FDB188 (ICN 3026)

Ref: 2025/3026 - 10 October 2025

Important Customer Notice Status Update Type Supply Disruption

The supply issue with multiple Airway Management products from Intersurgical Ltd has improved.

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Supply Issues ICU Medical International Limited (formerly Smiths Medical) Bivona® Neonatal Paediatric and Adult Tracheostomy Tubes (ICN 2830)

Ref: 2025/2830 - 10 October 2025

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with Bivona® Neonatal, Paediatric and Adult Tracheostomy Tubes products from ICU Medical International Ltd is now resolved.

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Supply Issues ICU Medical International Ltd Blood Gas Syringes (ICN 2722)

Ref: 2024/2722 - 10 October 2025

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Blood Gas Syringes from ICU Medical International Ltd has improved.

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Supply Issues KCI Medical Limited Needlefree Disinfection Cap FSW1634 (ICN 3111)

Ref: 2025/3111 - 9 October 2025

Important Customer Notice Status New Type Supply Disruption

The supplier KCI Medical Limited has informed us of a supply issue with its Needlefree Disinfection Cap.

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Supply Issues KCI Medical Limited (3M) Temperature Probes and Sensors FKA766 (ICN 3109)

Ref: 2025/3109 - 9 October 2025

Important Customer Notice Status New Type Supply Disruption

The supplier KCI Medical Limited (3M) has informed us of a supply issue with its Temperature Probes and Sensor products.

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Supply Issues Varta Microbattery Gmbh Hearing Aid Batteries GHD3576, GHD3577, GHD3579 and GHD3580 (ICN 3102)

Ref: 2025/3102 - 9 October 2025

Important Customer Notice Status New Type Supply Disruption

The supplier Varta Microbattery Gmbh has informed us of a supply issue with its Hearing Aid Batteries.

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Product Update Welch Allyn UK Limited Thermometer Tympanic Device Products FWH158 (ICN 3108)

Ref: 2025/3108 - 8 October 2025

Important Customer Notice Status New Type Delisting

The supplier Welch Allyn UK Limited has informed us of a discontinuation with its Thermometer Tympanic Device products.

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  • ICN Weekly Dashboard

    An Excel file detailing all ICNs and the product codes on each ICN. Updated weekly.
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