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Important Customer Notices (ICNs)

In response to customer feedback, you can now:

  • Access more information on which products are listed on each ICN in the new ICN Weekly Dashboard.
    See our Downloads ▼ section to view this summary now.
  • Quickly display ICNs using Filter options.

Supply Issues KCI Medical Limited (formerly 3M) Hydrogel Dressing Products (ICN 2356)

Ref: 2023/2356 - 23 April 2024

Important Customer Notice: Update

The supply issue of Hydrogel Dressing products from KCI Medical Limited (formerly 3M) is continuing.

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Supply Issues ICU Medical (formerly Smiths Medical) Tracheostomy Tube Products (ICN 1757)

Ref: 2022/1757 - 22 April 2024

Important Customer Notice: Resolved

The supply issue with Tracheostomy Tube products from ICU Medical (formerly Smiths Medical) has now been resolved.

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Contractual Change Biopsy Needle Products (ICN 2276)

Ref: 2023/2276 - 22 April 2024

Important Customer Notice: Resolved

The contractual change with Biopsy Needles  is now resolved.

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Supply Issues Unisurge International Ltd Container Sputum Printed Lid Disposable Lid for 125ml White Pot FSW517 (ICN 2473)

Ref: 2024/2473 - 22 April 2024

Important Customer Notice: Resolved

The supply issue with Container Sputum Printed Lid Disposable Lid for 125ml White Pot from Unisurge International Ltd is now resolved.

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Supply Issue Becton Dickinson Blood Collection Support Products KFK036, KFK037 and KFK907 (ICN 2512)

Ref: 2024/2512 - 22 April 2024

Important Customer Notice: Supply Issues

The supplier Becton Dickinson UK Ltd Stock Oxford has informed us of a supply issue with some of their Blood Collection Support products.

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Delisting Boston Scientific Synergy Drug Eluting Stent Products Notice of Alternative (ICN 2369)

Ref: 2023/2369 - 19 April 2024

Important Customer Notice: Resolved

The discontinuation of Synergy Drug Eluting Stent products from Boston Scientific has now been resolved.

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Supply Issues Megilo Hot and Cold Packs ELZ215 and ELZ216 (ICN 2503)

Ref: 2024/2503 - 19 April 2024

Important Customer Notice: Supply Issues

The supplier Megilo has informed us of a supply issue with Physiotherapy framework, Hot and Cold packs.

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Supply Issues Salter Labs UK (formerly Vyaire) DeRoyal Temperature Probes and Sensors FKA801, FKA802 and FKA804. (ICN 2428)

Ref: 2024/2428 - 18 April 2024

Important Customer Notice: Update

The supply issue of DeRoyal products from Salter Labs has informed us that the supply issue is continuing.

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Supply Issues BSN Medical Ltd Casting Tape and Fixed Walker Boot Products EAF502, EAF401, EAF504, EAF511 and EAF512 (ICN 2323)

Ref: 2023/2323 - 18 April 2024

Important Customer Notice: Update

The supply issue of Casting Tapes and Fixed Walker Boot products from BSN Medical is continuing.

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Supply Issues Fresenius Kabi Ltd Transfer Device FSP3731 (ICN 2509)

Ref: 2024/2509 - 17 April 2024

Important Customer Notice: Supply Issues

The supplier Fresenius Kabi Ltd has informed us of a supply issue with its Transfer device.

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Field Safety Notice Healthcare 21 Niti-S Tracheobronchial Uncovered Stent (ICN 2479)

Ref: 2024/2479 - 17 April 2024

Important Customer Notice: Field Safety Notice

HealthCare 21 has circulated a Field Safety Notice issued by Taewoong recalling all unexpired Lot numbers of a range of Niti-S Tracheobronchial Uncovered Stents, (BRxxxxW).

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Delisting Ecolab Limited Skin Disinfection Medicinal Products Videne Antiseptic MRB336 (ICN 2506)

Ref: 2024/2506 - 17 April 2024

Important Customer Notice: Delisting

Ecolab Healthcare have informed us of a change of presentation of the Videne antiseptic solution. MRB336 is available while the remaining stock depletes before being delisted from the catalogue.

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Field Safety Notice 3M Tegaderm™ CHG Chlorhexidine Gluconate IV Securement Dressing ELW294 (ICN 2492)

Ref: 2024/2492 - 17 April 2024

Important Customer Notice: Update

The supplier 3M has made us aware they are relabelling the affected product boxes.

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Supply Issues GBUK Administration sets FSB85640 and FSB85156 (ICN 2505)

Ref: 2024/2505 - 17 April 2024

Important Customer Notice: Supply Issues

The supplier GBUK has informed us of a supply issue with its Administration set products.

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Supply Issues Nissha Medical Technologies Ltd Bd Ultrasound Gel FDK1442 and FDK1433 (ICN 2456)

Ref: 2024/2456 - 16 April 2024

Important Customer Notice: Update

The supply issue of Ultrasound Gel products from Nissha Medical Technologies Ltd Bd is continuing.

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Downloads ▼

  • ICN Weekly Dashboard

    An Excel file detailing all ICNs and the product codes on each ICN. Updated weekly.
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