Skip to main content

Important Customer Notices (ICNs)

In response to customer feedback, you can now:

  • Access more information on which products are listed on each ICN in the new ICN Weekly Dashboard.
    See our Downloads ▼ section to view this summary now.
  • Quickly display ICNs using Filter options.

Supply Issues Becton Dickinson UK Ltd Stock Oxford Blood Gas Syringe FWC082 (ICN 2962)

Ref: 2025/2962 - 9 July 2025

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with Blood Gas Syringe products from Becton Dickinson is now resolved.

Find out more

Supply Issues Microvention PHIL Liquid Embolic Products (ICN 2272)

Ref: 2023/2272 - 9 July 2025

Important Customer Notice Status Update Type Supply Disruption

The supply issue with PHIL Liquid Embolic products from Microvention has improved.

Find out more

Supply Issues Medtronic Stapling and Trocars FGS182 and FGE3243 (ICN 2887)

Ref: 2025/2887 - 9 July 2025

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with Stapling and Trocars from Medtronic is now resolved.

Find out more

Supply Issues Unisurge International Ltd Swab Polygon Applicator ENV062 (ICN 2991)

Ref: 2025/2991 - 9 July 2025

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with the Swab Polygon Applicator product from Unisurge International Ltd is now resolved.

Find out more

Supply Issues Marshall Products Endotracheal Tubes FSM7196 and FSM7198 (ICN 2859)

Ref: 2025/2859 - 8 July 2025

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with Endotracheal Tubes from Marshall Products is now resolved.

Find out more

Supply Issues Vygon UK Ltd Blood Collection Needles FTR222 (ICN 2940)

Ref: 2025/2940 - 8 July 2025

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with Blood Collection Needles from Vygon UK Ltd is now resolved.

Find out more

Field Safety Notice Philips Circuit Selection on Trilogy Evo, Trilogy Evo O2, Trilogy Evo Universal and Trilogy EV300 Platform User Interface (ICN 3012)

Ref: 2025/3012 - 7 July 2025

Important Customer Notice Status New Type Product Alert

Philips Respironics has issued a Field Safety Notice relating to a potential issue that can occur when using preset circuit calibration settings with certain Fisher & Paykel (F&P) single limb circuits.

Find out more

Supply Issues Swann Morton Limited Holiday Closure eDirect Products (ICN 2951)

Ref: 2025/2951 - 7 July 2025

Important Customer Notice Status Update Type Supply Disruption

The supplier Swann Morton has informed us of its supplier closures for 2025.

Find out more

Supply Issues Becton Dickinson UK Ltd 1ml Luer Lock Hypodermic Syringe Products FWC121, FWC704 and FWC692 (ICN 2963)

Ref: 2025/2963 - 7 July 2025

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with 1ml Luer Lock Hypodermic Syringe products from Becton Dickinson is now resolved.

Find out more

Supply Issues Williams Medical Supplies plc Swab Products FGR85000 (ICN 2981)

Ref: 2025/2981 - 7 July 2025

Important Customer Notice Status Resolved Type Supply Disruption

The supplier Williams Medical Supplies plc has informed us that the supply issue with its Swab products is now resolved.

Find out more

Supply Issues ICU Medical International Limited Percutaneous Sets (ICN 2796)

Ref: 2025/2796 - 4 July 2025

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Percutaneous Sets from ICU Medical International Limited is improving.

Find out more

Supply Issues Healthcare 21 UK Ltd Foley Catheter with Temperature Sensor FKA227 (ICN 2971)

Ref: 2025/2971 - 4 July 2025

Important Customer Notice Status Resolved Type Supply Disruption

The supplier Healthcare 21 UK Ltd has informed us of a supply issue with its Foley Catheter with Temperature Sensor products.

Find out more

Contract Update Breathing Circuits (ICN 3013)

Ref: 2025/3013 - 3 July 2025

Important Customer Notice Status New Type Pricing Update

We have been informed of a price increase on breathing circuits.

Find out more

Supply Issues ICU Medical International Ltd Administration Set for CADD-1 CADD-PCA and CADD-PLUS Pump FVR85218 (ICN 3011)

Ref: 2025/3011 - 3 July 2025

Important Customer Notice Status New Type Supply Disruption

The supplier ICU Medical International Ltd has informed us of a supply issue with its Administration Set for CADD-1 CADD-PCA and CADD-PLUS Pump.

Find out more

Supply Issues Danone Nutricia Ltd Giving Set Accessory FBU85577 (ICN 2936)

Ref: 2025/2936 - 3 July 2025

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Giving Set Accessory products from Danone Nutricia Ltd (Medical) is continuing.

Find out more

Download our publications ▼

  • ICN Weekly Dashboard

    An Excel file detailing all ICNs and the product codes on each ICN. Updated weekly.
    Login to view the downloads