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Important Customer Notices (ICNs)

In response to customer feedback, you can now:

  • Access more information on which products are listed on each ICN in the new ICN Weekly Dashboard.
    See our Downloads ▼ section to view this summary now.
  • Quickly display ICNs using Filter options.

Supply Issues Terumo UK Ltd Hydropearl Embolic Agent Products (ICN 1258)

Ref: 2021/1258 - 9 December 2025

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with Hydropearl Embolic Agent products from Terumo UK Ltd is now resolved.

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Supply Issues Energizer Trading Ltd Hearing Aid Battery GHD85530 (ICN 3161)

Ref: 2025/3161 - 9 December 2025

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Hearing Aid Batteries from Energizer Trading Ltd is continuing.

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Supply Issues Johnson & Johnson Medical Ltd Clip Applier FFL115, FFL105 and FFL235 (ICN 3118)

Ref: 2025/3118 - 9 December 2025

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Clip Applier products from Johnson & Johnson Medical Ltd s continuing.

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Supply Issues BVM Medical Invasive Cardiology Products for Adults and Paediatrics (ICN 2777)

Ref: 2024/2777 - 9 December 2025

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Cardiology Products for Adults and Paediatrics from BVM Medical is continuing.

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Supply Issues Fresenius Kabi Ltd Administration Set FKA542 (ICN 3175)

Ref: 2025/3175 - 8 December 2025

Important Customer Notice Status New Type Supply Disruption

The supplier Fresenius Kabi Ltd has informed us of a supply issue with its Administration Sets.

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Product Update Johnson & Johnson Medical Ltd Surgiflo Haemostats ELS041, ELS061, ELS065 and ELS115 (ICN 3177)

Ref: 2025/3177 - 8 December 2025

Important Customer Notice Status New Type Product Update

The supplier Johnson & Johnson Medical Ltd has informed us of a product update with its Surgiflo Haemostats product range.

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Product Update Johnson & Johnson Orthopaedic Instruments (ICN 3129)

Ref: 2025/3129 - 8 December 2025

Important Customer Notice Status Resolved Type Delisting

The supplier Johnson & Johnson has informed us of a discontinuation of instruments from the TOS3 transacted catalogue.

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Supply Issues Becton Dickinson UK Ltd Stock Oxford Safety Blood Collection Sets KFK823 and KFK363 (ICN 3155)

Ref: 2025/3155 - 5 December 2025

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with Blood Collection Sets from Becton Dickinson UK Ltd is now resolved.

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Supply Issues Vygon UK Ltd Catheter Placement Pack FSU85000 (ICN 3172)

Ref: 2025/3172 - 5 December 2025

Important Customer Notice Status New Type Supply Disruption

The supplier Vygon UK Ltd has informed us of a supply issue with its Catheter Placement Pack.

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Supply Issues Teleflex Medical UK Open Ligation Clips FFL121 (ICN 3169)

Ref: 2025/3169 - 5 December 2025

Important Customer Notice Status New Type Supply Disruption

The supplier Teleflex Medical UK has informed us of a supply issue with its Open Ligation Clips.

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Product Update Urgo Ltd Graduated Compression Hosiery Products (ICN 3168)

Ref: 2025/3168 - 5 December 2025

Important Customer Notice Status New Type Product Update

The supplier Urgo Ltd has informed us of a product update with its Graduated Compression Hosiery products.

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Supply Issues Olympus Keymed Ltd Energy Devices FGE4025, FGE4026 and FGE4027 (ICN 3171)

Ref: 2025/3171 - 5 December 2025

Important Customer Notice Status New Type Supply Disruption

The supplier Olympus Keymed has informed us of a supply issue with its Energy Device products.

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Supply Issues Salter Labs UK T/A Airlife Gas Sampling Line Products FDC1048 (ICN 3132)

Ref: 2025/3132 - 4 December 2025

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with Gas Sampling Line products from Salter Labs is resolved.

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Supply Issues Medtronic Limited Clip Applier FFL110 (ICN 3024)

Ref: 2025/3024 - 4 December 2025

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Clip Appliers from Medtronic Limited is continuing.

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Supply Issues Becton Dickinson UK Ltd Blood Gas Syringe without Needle FWC086 (ICN 3170)

Ref: 2025/3170 - 4 December 2025

Important Customer Notice Status New Type Supply Disruption

The supplier Becton Dickinson UK Ltd has informed us of a supply issue with its Blood Gas Syringe without Needle products.

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  • ICN Weekly Dashboard

    An Excel file detailing all ICNs and the product codes on each ICN. Updated weekly.
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