In response to customer feedback, you can now:
Filter 228 recent ICNs by:
Contractual Change Delisting Pricing Update Product Alert Product Recall Product Update Safety Alert Supplier Update Supply DisruptionRef: 2025/3115 - 14 November 2025
Important Customer Notice Status Resolved Type Supply Disruption
The supply issue with Triple Lumen Dialysis Central Venous Catheter products from Vygon UK Ltd is now resolved.
Find out moreRef: 2025/3097 - 14 November 2025
Important Customer Notice Status Resolved Type Supply Disruption
The supply issue with MST Introducer products from Vygon UK Ltd is now resolved.
Find out moreRef: 2025/3131 - 11 November 2025
Important Customer Notice Status Resolved Type Supply Disruption
The supply issue with Oral Tip Syringe products from GBUK Enteral is now resolved.
Find out moreRef: 2025/3087 - 11 November 2025
Important Customer Notice Status Update Type Delisting
We’re pleased to share that we have secured a bulk purchase of the Glucose Gels from BBI Healthcare, ensuring sufficient stock to support demand through to January 2026.
Find out moreRef: 2025/3146 - 10 November 2025
Important Customer Notice Status New Type Supply Disruption
The supplier Coloplast Limited has informed us of a supply issue with its 3-Way Self-Retaining Catheters.
Find out moreRef: 2025/2995 - 10 November 2025
Important Customer Notice Status Resolved Type Supply Disruption
The supply issue with Cardboard Based Clinical Waste Containers from Vernacare International Ltd is now resolved.
Find out moreRef: 2025/3143 - 7 November 2025
Important Customer Notice Status New Type Product Recall
Drager has issued a Field Safety Notice having been made aware of instances where cracks have formed in the hose of some specific ErgoStar catheter mounts.
Find out moreRef: 2019/890 - 6 November 2025
Important Customer Notice Status Update Type Product Update
We would like to update you with all the available products within NRFit™ range.
Find out moreRef: 2025/2865 - 6 November 2025
Important Customer Notice Status Update Type Supply Disruption
The supply issue with Surgical Sutures from Medtronic Ltd has improved.
Find out moreRef: 2025/3121 - 4 November 2025
Important Customer Notice Status Update Type Delisting
As part of a rationalisation of incomplete cutlery ranges, we have taken the decision to discontinue further Disposable Cutlery design ranges from Alliance Disposables Limited.
Find out moreRef: 2025/3128 - 3 November 2025
Important Customer Notice Status New Type Product Alert
Karex, UK Distributor Pasante, has issued a Field Safety Notice for their Ultrasound Probe Cover following discovery that the QR Code expiry date differs from the printed date on the packaging for a single lot number.
Find out moreRef: 2025/2796 - 30 October 2025
Important Customer Notice Status Update Type Supply Disruption
The supply issue with Percutaneous Sets from ICU Medical International Limited has improved.
Find out moreRef: 2025/3133 - 30 October 2025
Important Customer Notice Status New Type Product Update
The supplier Siemens Healthcare Diagnostics Ltd has informed us of a product update with its Blood Gas Syringe products specifically the Siemens Healthineers Atellica VTR product range.
Find out moreRef: 2025/3066 - 29 October 2025
Important Customer Notice Status Update Type Supply Disruption
The supply issue with Endotracheal Tubes with Murphy Eye products from ICU Medical International Ltd has improved.
Find out moreRef: 2025/3123 - 27 October 2025
Important Customer Notice Status New Type Pricing Update
We have been informed of a contractual change on Wound Closure products.
Find out more