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Important Customer Notices (ICNs)

In response to customer feedback, you can now:

  • Access more information on which products are listed on each ICN in the new ICN Weekly Dashboard.
    See our Downloads ▼ section to view this summary now.
  • Quickly display ICNs using Filter options.

Supply Issues Becton Dickinson UK Ltd Administration Sets Alaris GP Volumetric Pump FKA856 and FKA865 (ICN 2840)

Ref: 2025/2840 - 18 March 2025

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with Alaris GP Administration Sets from Becton Dickinson UK is now resolved.

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Supply Issues Steris Solutions Ltd Multiple Products Across Multiple Frameworks (ICN 2852)

Ref: 2025/2852 - 18 March 2025

Important Customer Notice Status Resolved Type Supplier Update

The supply issue with eDirect products from Steris Solutions Ltd due to a planned stock take is now resolved.

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Product Update Essity UK Tork Hand Towel Products MRT199 and MRT226 (ICN 2877)

Ref: 2025/2877 - 18 March 2025

Important Customer Notice Status New Type Product Update

The supplier Essity UK Tork has informed us of a product update with its Tork Xpress® Multifold Hand Towel products.

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Supply Issues Becton Dickinson Foley Tray FSS679 (ICN 2876)

Ref: 2025/2876 - 17 March 2025

Important Customer Notice Status New Type Supply Disruption

The supplier Becton Dickinson has informed us of a potential product issue with its Foley Tray.

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Product Update Molnlycke Health Care Ltd Mepilex XT Foam Dressings ELA722, ELA723, ELA724 and ELA725 (ICN 2875)

Ref: 2025/2875 - 17 March 2025

Important Customer Notice Status New Type Delisting

The supplier Molnlycke Health Care Ltd has informed us of a discontinuation with its Mepilex XT Foam Dressings.

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Supply Issues GBUK Healthcare Needlefree Extension Sets and Needlefree Connector/Valve FSW1640, FSW1638 and FSW1639 (ICN 2833)

Ref: 2025/2833 - 14 March 2025

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with Needlefree Extension Sets and Needlefree Connector/Valve products from GBUK Healthcare is now resolved.

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Supply Issues Becton Dickinson UK Ltd Blood Collection Needle KFK290 (ICN 2821)

Ref: 2025/2821 - 14 March 2025

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with Blood Collection Needles from Becton Dickinson UK Ltd is now resolved.

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Field Safety Notice Becton Dickinson 4Fr Single-Lumen PowerPICC Catheters (SOLO and non-SOLO versions) (ICN 2723)

Ref: 2024/2723 - 14 March 2025

Important Customer Notice Status Update Type Product Recall

Becton Dickinson (BD) is now conducting a Field Safety Corrective Action to remove specific lots of 4Fr Single-Lumen PowerPICC Catheters.

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Supply Issues Mediq Healthcare UK Limited Theatre Caps BWF071 and BWF053 (ICN 2607)

Ref: 2024/2607 - 14 March 2025

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with Theatre Caps from Mediq Healthcare UK Ltd is now resolved.

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Supply Issues BVM Medical Invasive Cardiology Products for Adults and Paediatrics (ICN 2777)

Ref: 2024/2777 - 13 March 2025

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Cardiology Products for Adults and Paediatrics from BVM Medical has improved.

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Product Update Dakota Integrated Solutions Limited Thermal Wristband Cartridges (ICN 2869)

Ref: 2025/2869 - 13 March 2025

Important Customer Notice Status New Type Product Update

The supplier Dakota Integrated Solutions Limited has informed us of a product update with its Thermal Wristband Cartridges.

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Field Safety Notice Vygon Lifecath Biflux Double Lumen Catheter FSU129 (ICN 2870)

Ref: 2025/2870 - 12 March 2025

Important Customer Notice Status New Type Product Alert

Vygon has issued an Advisory Field Safety Notice, to inform customers of an increase of customer reports in the UK relating to catheter fractures and malfunction of the pinch clamps on the catheter, specifically product code FSU129.

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Supply Issues Conmed Linvatec Stock & Ed Diathermy Cables FDJ133 (ICN 2758)

Ref: 2024/2758 - 12 March 2025

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Diathermy Cables from Conmed Linvatec Stock & Ed is continuing.

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Supply Issues Becton Dickinson UK Ltd Stock Oxford Blood Collection Support Adapter KFK036 (ICN 2844)

Ref: 2025/2844 - 12 March 2025

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with Blood Collection Support Product Adapter products from Becton Dickinson UK Ltd is now resolved.

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Supply Issues Procotech Limited Nail Varnish Remover MRB1252 (ICN 2787)

Ref: 2025/2787 - 12 March 2025

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with Nail Varnish Remover from Procotech Limited is now resolved.

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  • ICN Weekly Dashboard

    An Excel file detailing all ICNs and the product codes on each ICN. Updated weekly.
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