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Important Customer Notices (ICNs)

In response to customer feedback, you can now:

  • Access more information on which products are listed on each ICN in the new ICN Weekly Dashboard.
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  • Quickly display ICNs using Filter options.

Supply Issues Mars Confectionary Confectionary Products (ICN 2850)

Ref: 2025/2850 - 25 April 2025

Important Customer Notice Status Resolved Type Delisting

Due to the ongoing supply issue, 10 products from Mars Confectionary are being delisted from our online catalogue.

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Product Update Welch Allyn Soft Cuffs Blood Pressure Cuffs (ICN 2894)

Ref: 2025/2894 - 25 April 2025

Important Customer Notice Status Resolved Type Delisting

FBF145 is available whilst our remaining stock lasts, once the stock is depleted the product code will be delisted.

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Supply Issues Becton Dickinson UK Ltd Blood Collection Sets KFK348 and KFK366 (ICN 2913)

Ref: 2025/2913 - 25 April 2025

Important Customer Notice Status New Type Supply Disruption

The supplier Becton Dickinson UK Ltd has informed us of a supply issue with its Blood Collection Sets.

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Product Update Henry Schein UK Holdings Ltd Sphygmomanometer Digital A2 Classic Blood Pressure Monitor FFF85127 (ICN 2911)

Ref: 2025/2911 - 25 April 2025

Important Customer Notice Status New Type Delisting

The supplier Henry Schein UK Holdings Ltd has informed us of a discontinuation of its Sphygmomanometer Digital A2 Classic Blood Pressure Monitor.

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Supply Issues Terumo UK Ltd Hydropearl Embolic Agent Products (ICN 1258)

Ref: 2021/1258 - 24 April 2025

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Hydropearl Embolic Agent products from Terumo UK Ltd has improved.

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Supply Issues Medicina Limited Hypodermic and Insulin Syringes (ICN 2855)

Ref: 2025/2855 - 24 April 2025

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Hypodermic and Insulin Syringes from Medicina Limited is continuing.

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Supply Issues Typhoo Tea Ltd Tea Bags ACT307 (ICN 2846)

Ref: 2025/2846 - 24 April 2025

Important Customer Notice Status Update Type Supply Disruption

The supply issue with tea bags from Typhoo Tea Ltd is continuing.

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Supply Issue Medtronic Ltd Hysteroscope FTX039 (ICN 2647)

Ref: 2024/2647 - 24 April 2025

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with Hysteroscope from Medtronic is now resolved.

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Supply Issues Vygon UK Ltd Multi Lumen Central Venous Catheter Products FSU129 (ICN 2695)

Ref: 2024/2695 - 24 April 2025

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with Multi Lumen Central Venous Catheter Products from Vygon UK Ltd is now resolved.

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Supply Issues Personal Protective Equipment (PPE) Increased Demand Update (ICN 2790)

Ref: 2025 / 2790 - 24 April 2025

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with Personal Protective Equipment (PPE) is now resolved.

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Supply Issues Urgo Bandage Compression EBA060 (ICN 2902)

Ref: 2025/2902 - 23 April 2025

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with the Bandage Compression from Urgo is now resolved.

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Supply Issues PFM Medical Safety Vascular Access Needles (ICN 2910)

Ref: 2025/2910 - 23 April 2025

Important Customer Notice Status New Type Supply Disruption

The supplier PFM Medical has informed us of a supply issue with its Safety Vascular Access Needles.

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Field Safety Notice Intersurgical Ltd Various Uniflow Coaxial Breathing Systems Risk of Disconnection (ICN 2824)

Ref: 2025/2824 - 23 April 2025

Important Customer Notice Status New Type Product Recall

Intersurgical Ltd has issued a Field Safety Notice following reports of the extendable expiratory gas tubing disconnecting from the T- piece, due to insecure connection of the two main parts.

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Supply Issues Greiner Bio-One Ltd Blood Collection Products Regulatory Inform (ICN 2802)

Ref: 2025/2802 - 17 April 2025

Important Customer Notice Status Update Type Supplier Update

The derogation with Blood Collection products from Greiner Bio-One Ltd is ongoing.

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Supply Issues Marillo Foods Ltd Canned Fruit AHG272 (ICN 2901)

Ref: 2025/2901 - 8 April 2025

Important Customer Notice Status New Type Supply Disruption

The supplier Marillo Foods Ltd has informed us of a supply issue with one of their Canned Fruit products.

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  • ICN Weekly Dashboard

    An Excel file detailing all ICNs and the product codes on each ICN. Updated weekly.
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