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Important Customer Notices (ICNs)

In response to customer feedback, you can now:

  • Access more information on which products are listed on each ICN in the new ICN Weekly Dashboard.
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  • Quickly display ICNs using Filter options.

Supply Issues ICU Medical International Limited Percutaneous Sets FDF10187 (ICN 2796)

Ref: 2025/2796 - 7 January 2026

Important Customer Notice Status Resolved Type Supply Disruption

The supply issues with Percutaneous Sets from ICU Medical International Limited is now resolved.

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Field Safety Notice Nestle SMA Infant Formula and Follow on Formula (ICN 3204)

Ref: 2025/3204 - 6 January 2026

Important Customer Notice Status New Type Product Recall

Nestle has issued a Field Safety Notice due to the potential presence of cereulide in a number of batches of their SMA infant and follow on formula baby milk.

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Product Update Becton Dickinson Venflon™ IV Cannula with Wings 14G to 22G (ICN 2812)

Ref: 2025/2812 - 6 January 2026

Important Customer Notice Status Update Type Delisting

The discontinuation with Venflon™ IV Cannula products from Becton Dickinson is continuing.

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Supply Issues Crest Medical Ltd Single Use Cold Packs FPG087 (ICN 3158)

Ref: 2025/3158 - 5 January 2026

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with Single Use Cold Packs from Crest Medical Ltd is now resolved.

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Supply Issues Swann Morton Limited Holiday Closure eDirect Products (ICN 2951)

Ref: 2025/2951 - 2 January 2026

Important Customer Notice Status Resolved Type Supply Disruption

Swann Morton’s final holiday closure for 2025 has now concluded.

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Supply Issues Vygon UK Ltd MST Introducer 2Fr FSU562 (ICN 3202)

Ref: 2025/3202 - 31 December 2025

Important Customer Notice Status New Type Supply Disruption

The supplier Vygon UK Ltd has informed us of a supply issue with one of its Introducer Catheters.

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Supply Issues Forma-Care UK Continence Care Products CXP85095 and CXP85096 (ICN 3173)

Ref: 2025/3173 - 30 December 2025

Important Customer Notice Status Resolved Type Supply Disruption

The supplier Forma-Care UK has informed us that the supply issue with its Continence Care products is now resolved.

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Field Safety Notice Boston Scientific AXIOS™ Stent and Electrocautery Enhanced Delivery System (ICN 3198)

Ref: 2025/3198 - 29 December 2025

Important Customer Notice Status New Type Product Recall

Boston Scientific has issued an urgent Field Safety Notice initiating a removal of certain AXIOS™ Stent and Electrocautery Enhanced Delivery Systems.

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Supply Issues Medtronic Limited Surgical Stapling FGS274 and FGS281 (ICN 3141)

Ref: 2025/3141 - 23 December 2025

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Surgical Stapling products from Medtronic is continuing.

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Product Update GBUK Healthcare Prefilled Syringe Externally Sterile Products (ICN 3196)

Ref: 2025/3196 - 19 December 2025

Important Customer Notice Status New Type Product Update

The supplier GBUK Healthcare has informed us of a product update with its Prefilled Syringe Externally Sterile products.

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Product Update Ecolab Ltd Dispenser Skinman Foam Alcohol Sanitiser MRB1172 (ICN 3195)

Ref: 2025/3195 - 19 December 2025

Important Customer Notice Status New Type Delisting

The supplier Ecolab Ltd has informed us of a discontinuation with its Skinman Foam Alcohol Sanitiser product.

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Supply Issues Aymes International Ltd Nutritional Supplements (ICN 3159)

Ref: 2025/3159 - 19 December 2025

Important Customer Notice Status New Type Supply Disruption

The supplier Aymes International Ltd has informed us of a supply issue with its Nutritional Supplement products.

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Supply Issues Hunts Food Group Ltd Cereal Breakfast Products AEB85002 and ADF85000 (ICN 3185)

Ref: 2025/3185 - 15 December 2025

Important Customer Notice Status New Type Supply Disruption

The supplier Hunts Food Group Ltd has informed us of a supply issue with its Cereal Breakfast products.

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Product Update Ontex UK Ltd Bodyworn Disposable Continence Pads (ICN 3184)

Ref: 2025/3184 - 12 December 2025

Important Customer Notice Status New Type Product Update

The supplier Ontex UK Ltd has informed us of a product update with its Disposable Continence Pads.

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Product Update GV Health Limited Apron Polythene Green BTB85000 (ICN 3180)

Ref: 2025/3180 - 10 December 2025

Important Customer Notice Status New Type Delisting

The supplier GV Health Limited has informed us of a discontinuation with its Apron Polythene products.

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  • ICN Weekly Dashboard

    An Excel file detailing all ICNs and the product codes on each ICN. Updated weekly.
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