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Important Customer Notices (ICNs)

In response to customer feedback, you can now:

  • Access more information on which products are listed on each ICN in the new ICN Weekly Dashboard.
    See our Downloads ▼ section to view this summary now.
  • Quickly display ICNs using Filter options.

Supply Issues Vygon UK Ltd Safety Needle Blunt Fill With Filter FTR1923 (ICN 3200)

Ref: 2025/3200 - 9 February 2026

Important Customer Notice Status Resolved Type Supply Disruption

The supplier Vygon UK Ltd has informed us that this supply issue is now resolved.

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Product Update Critical Healthcare Ltd Point of Care Rapid Test Kit KBD85000 (ICN 3256)

Ref: 2026/3256 - 9 February 2026

Important Customer Notice Status New Type Delisting

The supplier Critical Healthcare Ltd has informed us of a discontinuation with one of its Point of Care Rapid Test Kits.

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Product Update B Braun Medical Ltd NRFit Basic Pack FTR2839 (ICN 3254)

Ref: 2026/3254 - 6 February 2026

Important Customer Notice Status New Type Delisting

The supplier B Braun Medical Ltd has informed us of a discontinuation with its NRFit Basic Pack.

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Supply Issues BVM Medical Invasive Cardiology Products for Adults and Paediatrics (ICN 2777)

Ref: 2024/2777 - 4 February 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Cardiology Products for Adults and Paediatrics from BVM Medical is continuing.

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Field Safety Notice Becton Dickinson Hickman™/ Broviac™ Central Venous Catheters (ICN 3228)

Ref: 2026/3228 - 4 February 2026

Important Customer Notice Status New Type Product Recall

Becton Dickinson has issued a Field Safety Notice PI-26-06013 to remove specific lots of Hickman™/ Broviac™ Central Venous Catheters following internal inspection discovered possible damage present on the outer tray.

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Field Safety Notice Cardinal Healthcare Chest Drainage Units and Accessories Updated Instructions for Use (ICN 3211)

Ref: 2026/3211 - 30 January 2026

Important Customer Notice Status Update Type Product Alert

Please note the completed Customer Acknowledgement Form should be returned to: UKQRA@cardinalhealth.com not as previously informed to Cardinal Health’s Representative.

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Field Safety Notice Poly Medicure Fannin Double Chambered Blood Sets (ICN 3217)

Ref: 2026/3217 - 29 January 2026

Important Customer Notice Status New Type Product Recall

Poly Medicure has issued Field Safety Notice LET/QA/2026/007  following customer feedback reporting leakage of the Fannin Double Chambered Blood Set during use.

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Field Safety Notice Becton Dickinson Alaris™ VP Infusion Sets (ICN 3235)

Ref: 2026/3235 - 29 January 2026

Important Customer Notice Status Update Type Product Recall

A supply disruption ICN related to this issue has been published please refer to ICN 3244.

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Supply Issues B Braun Hand Hygiene Products MRB255 (ICN 2979)

Ref: 2025/2979 - 29 January 2026

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with Hand Hygiene products from B Braun is now resolved.

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Product Update Multiple Suppliers Flowable Haemostats Products (ICN 3245)

Ref: 2026/3245 - 29 January 2026

Important Customer Notice Status New Type Delisting

We have been made aware that a small number of products that we supply are classified as ‘cold chain medicinal’ and as such, require a specific extension to our existing Wholesale Dealer’s Authorisation (WDA).

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Supply Issues Microvention PHIL Liquid Embolic Products (ICN 2272)

Ref: 2023/2272 - 29 January 2026

Important Customer Notice Status Update Type Supply Disruption

The supply issue with PHIL Liquid Embolic products from Microvention is continuing.

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Supply Issues ICU Medical International Limited Huber Needle Vascular Access FTR131 (ICN 3208)

Ref: 2026/3208 - 28 January 2026

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with Huber Needle Vascular Access products from ICU Medical International Limited is now resolved.

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Product Update GE Medical Systems Ltd Blood Pressure Cuffs (ICN 3239)

Ref: 2026/3239 - 27 January 2026

Important Customer Notice Status New Type Delisting

The supplier GE Medical Systems Ltd have informed us of a discontinuation with their Blood Pressure Cuff products.

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Field Safety Notice Olympus Thunderbeat Jaw Thunderbeat Probe Fracture and Tissue Pad Detachment (ICN 3209)

Ref: 2026/3209 - 27 January 2026

Important Customer Notice Status Update Type Product Recall

Olympus has updated their Field Safety Notice QIL FY26-EMEA-17-FY25-009-A to amend the Unique Device Identification (UDI) on page one for two products listed in the Material ID column.

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Product Update Walters Medical Blood Pressure Cuff Single Patient Multi Use Neonatal FFE10220, FFE10221, FFE10222, FFE10223 and FFE10224 (ICN 3226)

Ref: 2026/3226 - 21 January 2026

Important Customer Notice Status New Type Delisting

The supplier Walters Medical Ltd has informed us of a discontinuation with its Blood Pressure Cuff Single Patient Multi Use Neonatal products.

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  • ICN Weekly Dashboard

    An Excel file detailing all ICNs and the product codes on each ICN. Updated weekly.
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