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Important Customer Notices (ICNs)

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Product Update Globus (Shetland) Limited Surgical Gloves Callisto, Syntis, and Syntis PX (ICN 3075)

Ref: 2025/3075 - 28 August 2025

Important Customer Notice Status New Type Delisting

The supplier Globus (Shetland) Limited has informed us of a discontinuation with its Surgical Gloves Ranges; Callisto, Syntis, and Syntis PX.

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Product Update Zebra Technologies Europe Ltd Firmware Upgrade Recyclable Wristband Cartridges (ICN 3061)

Ref: 2025/3061 - 27 August 2025

Important Customer Notice Status New Type Product Update

Zebra Technologies Europe Ltd have issued a letter regarding a growing concern over the new Recyclable Wristband Cartridges used with their ZD510-HC printers.

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Supply Issues Beaver-Visitec International Cannula Anterior Chamber FSP530 (ICN 3073)

Ref: 2025/3073 - 27 August 2025

Important Customer Notice Status New Type Supply Disruption

The supplier Beaver Visitec International has informed us of a supply issue with its Cannula – Anterior chamber products.

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Contract Update Multiple Suppliers Examination Gloves (ICN 2571)

Ref: 2024/2571 - 22 August 2025

Important Customer Notice Status Resolved Type Contractual Change

The contractual change on Examination Gloves from multiple suppliers is now resolved.

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Supply Issues Medline Industries Ltd Water Sterile FDE115, FDE195 and FDE384 (ICN 2879)

Ref: 2025/2879 - 22 August 2025

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with Water Sterile Accessories from Medline Industries Ltd is now resolved.

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Product Update Becton Dickinson Blood Collection Sets KFK578 and KFK588 (ICN 3067)

Ref: 2025/3067 - 20 August 2025

Important Customer Notice Status New Type Delisting

The supplier Becton Dickinson has informed us of a discontinuation with its Blood Collection Sets.

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Field Safety Notice Cook Medical Instinct Plus Endoscopic Clipping Device FAL85003 (ICN 3039)

Ref: 2025/3039 - 20 August 2025

Important Customer Notice Status New Type Product Alert

Cook Medical has issued a Field Safety Notice following reports of a malfunction that occurs when the user attempts to open the clip jaws by actuating the handle of the Instinct Plus Endoscopic Clipping Device.

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Supply Issues Atos Medical Tracheostomy Tubes and Accessory Products FDF1903 and FDG1580 (ICN 2994)

Ref: 2025/2994 - 15 August 2025

Important Customer Notice Status Resolved Type Supply Disruption

The supply issue with Tracheostomy Tubes and Accessory Products is now resolved.

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Product Update Multiple Suppliers Surgical Mesh and Fixation Devices (ICN 3056)

Ref: 2025/3056 - 13 August 2025

Important Customer Notice Status New Type Delisting

Multiple suppliers have informed us of a discontinuation with their Mesh and Fixation Device products.

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Field Safety Notice Rocialle RSET5003 Pack Minor Op (Bronze) (ICN 3050)

Ref: 2025/3050 - 12 August 2025

Important Customer Notice Status New Type Product Recall

Rocialle has issued a Field Safety Notice withdrawing specific lot numbers of their RSET5003 Pack Minor Op (Bronze) due to a labelling error.

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Field Safety Notice Integra Sciences MediHoney® Wound and Burn Products (ICN 3049)

Ref: 2025/3049 - 12 August 2025

Important Customer Notice Status New Type Product Recall

Integra Sciences has issued a Field Safety Notice having identified packaging failures related to the MediHoney® Wound and Burn product range, which could lead to a breach in the sterile barrier.

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Field Safety Notice Baxter Healthcare Q-Link 13 Adapter Kit LikoScale and LIKO UNO 102 EE Mobile Lifts (ICN 3040)

Ref: 2025/3040 - 12 August 2025

Important Customer Notice Status New Type Product Recall

Baxter Healthcare Corporation has issued a Field Safety Notice urgently recalling the Q-Link 13 lift component following customer reports related to improper attachment of the Q-Link 13 (false latching) with the quick-release hook.

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Field Safety Notice Boston Scientific RELIANCE ePTFE Defibrillation Lead Gradual Rise in Shock Impedance (ICN 3044)

Ref: 2025/3044 - 11 August 2025

Important Customer Notice Status New Type Product Alert

Boston Scientific has issued a Field Safety Notice to provide important information about RELIANCE ePTFE (Gore) defibrillation leads with an increased potential to exhibit a pattern of gradual rise in LVSI which is associated with calcification of the shocking coil(s).

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Supply Issues Becton Dickinson UK Ltd Ed Wokingham Needlefree Connector Valve FKA169 (ICN 3042)

Ref: 2025/3042 - 7 August 2025

Important Customer Notice Status Update Type Supply Disruption

The supply issue with Needlefree Connection Valves from Becton Dickinson UK Ltd is continuing.

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Supply Issues Caremed Alrick UK Ltd Surgeon Foot Stool FAM19830 (ICN 3043)

Ref: 2025/3043 - 4 August 2025

Important Customer Notice Status New Type Supply Disruption

The supplier Caremed Alrick UK Ltd has informed us of a supply issue with its Surgeon Foot Stool.

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